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Pullman Cape Town City Centre

4.5 star property

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Photo gallery for Pullman Cape Town City Centre

Outdoor pool, open 7:30 AM to 8:30 AM, free cabanas, pool umbrellas
Property video
Miscellaneous
3 bars/lounges, tapas bar, gastropub
4 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
22 Riebeek Street, Cape Town, Western Cape, 8001
  • Place, Long Street
    ‪1 min walk‬
  • Place, Bree Street
    ‪2 min walk‬
  • Place, Cape Town International Convention Centre
    ‪6 min walk‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪16 min drive‬

Room options

View all photos for Superior Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Room, 2 Twin Beds

  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, Non Smoking, City View

Classic Room, 1 King Bed, Non Smoking, City View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Non Smoking, City View

8.0 out of 10
Very good
(8 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Twin Beds

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Room, 1 King Bed

  • City view
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Apartment, 1 Bedroom

  • Sleeps 2
  • 1 Double Bed

Apartment, 2 Bedrooms

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, 2 Double Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Family Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Cape Town

Located in Cape Town City Centre, Pullman Cape Town City Centre is adjacent to Bree Street and within a 10-minute walk of other popular attractions like Cape Town International Convention Centre. This 4.5-star hotel has 214 rooms and welcomes guests with 4 restaurants, an outdoor pool, and a 24-hour gym.

What's nearby

  • Long Street - 1 min walk - 0.1 miles
  • Bree Street - 2 min walk - 0.1 miles
  • Greenmarket Square - 3 min walk - 0.2 miles
  • Africa Centre - 3 min walk - 0.2 miles
  • Cape Town International Convention Centre - 6 min walk - 0.4 miles

Getting around

  • Woodstock Station - 3 min drive
  • Cape Town Station - 7 min walk
  • Cape Town Intl. Airport (CPT) - 19 min drive

Restaurants

  • ‪KFC - ‬3 min walk
  • ‪Seattle Coffee Company - ‬2 min walk
  • ‪vida e caffè - ‬3 min walk
  • ‪The Village Idiot - ‬2 min walk
  • ‪Villa 47 - ‬3 min walk

About this property

Pullman Cape Town City Centre

Built in 2023, the brand new Pullman Cape Town City Centre offers an outdoor pool, a 24-hour gym, and a rooftop terrace. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for ZAR 895 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and access to locker space. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a conference center.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include minibars, espresso makers, and free newspapers. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Free bus station shuttle
  • Free shopping center shuttle
  • Free secured, covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; ZAR 365 for adults and ZAR 195 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • In room Dinning 24/7
  • Konnichiwa Shushi Bar
  • The Ghibli Rooftop Bar
  • The Piano Lounge/ Bar
  • The Stratus Restaurant

Things to do

  • 24-hour gym
  • Art gallery
  • Bicycle storage
  • Bicycle tours
  • Free children's club
  • Outdoor pool
  • TV in common areas
  • Wine tasting room
  • Winery release events

Family friendly

  • Children's games
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (1,152 square feet of space)
  • Coworking space

Outdoors

  • Free pool cabanas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Elevator
  • Fixed shower seat
  • Front entrance ramp
  • Grab bar in shower
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • High-pile carpet in room
  • In-room roll-in shower
  • Lever door handles
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2023
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Bar/lounge
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • 1 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately ZAR 365 for adults and ZAR 195 for children
  • Airport shuttle fee: ZAR 895 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 4640276079
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the airport (available 24 hours) or the train station (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is 4640276079.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

Additional information about polices, regulations, and more:

  • Pool access available from 7:30 AM to 8:30 AM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Is a free cancellation option available at Pullman Cape Town City Centre?

Pullman Cape Town City Centre provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Pullman Cape Town City Centre?

As of Apr 5, 2026, prices found for a 1-night stay for 2 adults at Pullman Cape Town City Centre on May 1, 2026 start from $143, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Pullman Cape Town City Centre?

This hotel is situated in Cape Town City Centre, just steps from Long Street and Bree Street, and within a short walk of Greenmarket Square. You'll also find Castle of Good Hope and Kloof Street less than a mile away.

Is parking available on site at Pullman Cape Town City Centre?

Yes, secured self parking is offered for free at the hotel. Though parking is limited, accessible parking and bicycle parking are also available.

Does Pullman Cape Town City Centre feature a casino at the property?

No, Pullman Cape Town City Centre doesn't have a casino.

Will I find an indoor pool at Pullman Cape Town City Centre?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:30 AM and 8:30 AM.

Is Pullman Cape Town City Centre a good place to stay for couples?

There are many amenities for couples at this hotel, including Champagne service as well as an outdoor pool and a poolside bar.

Are there hot tubs at Pullman Cape Town City Centre?

No, this hotel doesn't have a spa tub.

Does Pullman Cape Town City Centre have a restaurant that serves breakfast?

Yes, Pullman Cape Town City Centre has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Pullman Cape Town City Centre allow pets to stay for free?

Yes, pets stay free at Pullman Cape Town City Centre.

Are there connecting rooms at Pullman Cape Town City Centre?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Pullman Cape Town City Centre?

The closest major airport to Pullman Cape Town City Centre is Cape Town Intl. Airport (CPT), which is 12.7 mi away (19 minutes by car).

Are there rooms with balconies that I can book at Pullman Cape Town City Centre?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy ocean or mountain views.

Does Pullman Cape Town City Centre host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Pullman Cape Town City Centre.

Pullman Cape Town City Centre Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 154 out of 302 reviews
Rating 8 - Good. 85 out of 302 reviews
Rating 6 - Okay. 33 out of 302 reviews
Rating 4 - Poor. 10 out of 302 reviews
Rating 2 - Terrible. 20 out of 302 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

GILBERTO

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Pullman is strategically located despite its neighborhood a little bit scary late night. The property is operating in a high peak period with only 1 social lift for guests and a second one shared by guests and the staff. Very poor service at pool restaurant, front desk and house keeping. Big lack of attention to some points like towels replacement (even after a call to front desk, a visit from h ouse keeping and a thirdly request) and liquid sope dispenser at shower. But the worst experience came from the laundry. Without any disclaimer, their laundry has a ridiculous policy of payment in order to get your item delivered back to your room. If you don’t ask for it at front desk (and pay), you’ll never receive your clothes back. Never see anything similar to that anywhere around the world. In brief, this is not what we expect when we book a mid scale Accor brand like Pullman.
Stayed 4 nights in Dec 2025

8/10 Good

gabriel coelho

Traveled with family
Liked: Cleanliness, amenities
Room was clean, however was smelling like chemicals. Elevators were a pain in the ass. Only one functioning.
Stayed 1 night in Dec 2025

8/10 Good

Ellen

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Room was clean and modern but not enough plugs and NO place to plg in a hair dryer where you can see a mirror. One plug in the far corner of the room and one by the bed. The only one in the bathroom could not be used for a hair dryer. it's a small thing but very inconvenient.
Stayed 4 nights in Dec 2025

8/10 Good

Blessed Edet

Liked: Cleanliness, amenities, property conditions & facilities
I travelled solo and this place just felt like home .This was the best place and best choice I ever made . Accessibility to every tourist attraction Centre. If you’re traveling solo, book this hotel
Stayed 6 nights in Dec 2025

2/10 Terrible

V

Stayed 25 nights in Nov 2025

10/10 Excellent

Shundil

Stayed 3 nights in Nov 2025

8/10 Good

Laurice BIAKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2025

10/10 Excellent

Steven, Salmon

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great.
Stayed 4 nights in Nov 2025

6/10 Okay

Mufaro, Calgary

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room conditions and location of the hitel is excellent. Parking requires a lot of work. The hotel is not for someone driving all. I got parked in and had trouble getting out of the parking
Stayed 2 nights in Nov 2025

10/10 Excellent

Amelia

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic courteous staff. Clean rooms.
Stayed 7 nights in Nov 2025

8/10 Good

Dr Owen

Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Stayed 2 nights in Oct 2025

10/10 Excellent

Hamilton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in excellent condition. The staff are very helpful and go the extra mile for guests. It’s also conveniently located for activities, dining or partying.
Stayed 4 nights in Oct 2025

4/10 Poor

JOYTHEE

Stayed 6 nights in Oct 2025

10/10 Excellent

Brett

Stayed 1 night in Oct 2025

10/10 Excellent

Paula

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay in a great area

Lovely stay in a great area
Stayed 2 nights in Oct 2025

8/10 Good

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Amenities were great. There was a strong smell of propane on the floor we stayed. I advised the staff who seemed to try and find the issue but didn’t. The drink at the rooftop bar took forever to receive and were not very good.
Stayed 1 night in Sep 2025

6/10 Okay

Hamad, Salt Lake City

Disliked: Amenities
Stayed 6 nights in Oct 2025

8/10 Good

Oluwatoyin

Stayed 5 nights in Oct 2025

10/10 Excellent

Antoinette van

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five Star
Stayed 2 nights in Sep 2025

8/10 Good

Gaynor

Traveled with partner
Liked: Cleanliness, staff & service
The hotel was in a good location. Handy for the city centre and you could walk to the V&A area. Plenty of shops and restaurants around the area. Our room was a little unkept and we were moved to a better room. Thank you for that. TV had nothing on in English worth watching no movies and could not stream. The Executive Lounge was a bit hit and miss. Sometimes plently of food on in the morning sometimes not. Same in the evening between 5pm and 7pm. Could do with more information about what is included and when food will be available.
Stayed 5 nights in Sep 2025

2/10 Terrible

Ka Yeung Kevin

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Poor logistics and unpleasant for the whole stay esp billing and no credit card guarantee Asked for coming down to lobby front desk for payment settlement during midnight with consecutive calls waking me up, ridiculous Poor pillow quality as too soft Food service and executive lounge are good
Stayed 1 night in Sep 2025

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was large and bed reasonably comfortable. In a corner room and block out curtains hard to pull closed. Always a small gap which shone light into the room either from buildings close by or sunrise.
Stayed 2 nights in Aug 2025

2/10 Terrible

Ali

Stayed 4 nights in Aug 2025

10/10 Excellent

Kirubel

Liked: Cleanliness
Stayed 2 nights in Jun 2025

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