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Best Western Hotelbern

4.0 out of 5.0

Recent guest reviews

Nice hotel in the very centre of Bern. Rooms are small, but clean and tidy. Bathroom is very small and it makes certain discomfort. Staff is friendly. Breakfast is quite good for that small hotel with large selection of meals.

Located in the heart of old town, it makes sightseeing and getting to train station easy. However the rooms are old and in great need of a makeover. Restaurant offers good venue for private dinner function of up to 25 pax.

Everything was good in this hotel. The location is just perfect. The room was nice and clean. The duvet was so wonderfully thick and soft, I slept so well. That been said - the church bells do disturb a little bit early in the morning (maybe they do also in the night but I wouldn't know, I was sleeping :-). The breakfast was very good. I was very happy with this hotel.

Nice hotel in a perfect location in the centre of Bern. An excellent place to stay for everyone who likes to stay in the centre of the city. The only thing I didn't liked: The bed are too hard, really! Rest is good.

The best thing is the location - in the center of Bern close to everything! But there are many other good things as well. I had a single room for four nights & it had everything I needed. Breakfast was good & varied although chaotic a couple of mornings. After a day (and evening) of touring and enjoying Bern I appreciated the English language TV channels...British mysteries - my fav! Friendly staff. I would definitely stay here again.

We only stayed one night recently and the best thing going for the hotel is the location. We had to park our car about 5 mins away in a garage, it worked. The hotel is around the corner from the main areas, but the hotel was just okay. If you get a good price go for it, I think I overpaid for what we got, but it was a rush visit. Bedding is nice.

We arrived here as a stop of on our way to italy, there was 3 of us and we had a family room, the room was sizable but the Wifi was terrible, barely worked at all, room looked a little tired and shabby but was clean and comfortable, parking was pricey but thats to be expected in switzerland as nothing is cheap, a short walk from all the shops, it was quiet enough, but being on the 6th floor you are quite away from all the hustle and bustle below. Staff were helpful and friendly

This hotel is extremely well situated in the centre of the beautiful old town. I had an inside facing room which was quiet and immaculately clean. The bed was Swiss-style and comfortable. It was quiet. The staff were very efficient and helpful. I ended up leaving behind a jacket in a wardrobe, because it had been warm and sunny throughout my stay and I ended up not needing it! After a brief phonecall they sent it to my next location without charge and it arrived two days later. It is a classic mid-range city centre hotel.

Just few minutes walk from Child Eating Fountain, the Zytglogge and Bern Central Station, so we are very close to the shopping areas and reach public transportation with ease. The room we stayed are not big but clean, comfortable and quiet (we stay on the 3rd floor). Breakfast was great for me. Bacon and drinking yoghurt (bluberry flavour) were my favorite breakfast menus :D What I appreciate the most is the hotel staff, the ones I met were absolutely professional, I really mean that. They could provide you all the things and assistance you expect that a high standard hotel can. I wish they can see my comments and I would like to thank all of them again here. I really enjoyed my stay there!

Lovely staff. Rooms are big . Worth the money . bathroom is small but so clean. We enjoy our stay there but Bern is so quite it is better to stay in Interlakn is much adventure and active until midnight

Zeughausgasse 9 Bern BE

Hotel highlights

  • Walking distance to Bundeshaus and Clock Tower
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour business center

Located in Old City of Bern, Best Western Hotelbern is adjacent to Clock Tower and within a 5-minute walk of other popular sights like Bundeshaus. This 99-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, a 24-hour business center, and a conference center. It's in central Bern and also a short walk from Bern Art Museum and Berner Munster.


Enjoy a leisurely bite to eat at Volkshaus 1914, the hotel's onsite restaurant. Order from room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10 AM.


The 99 rooms have an array of amenities, including refrigerators, electric kettles, and free bottled water. Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Safes and desks are other standard amenities.

Property features

Best Western Hotelbern features free WiFi in public areas, a conference center, and a 24-hour business center. Offsite parking is available for a fee. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Additional amenities include a computer station, free newspapers, and laundry facilities.

Reviews from Trip Advisor

Trip Advisor aggregated rating

71% of guests recommend this hotel

Total of 499 reviews