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Pilgrims Hotel

3.0 star property
Hotel with a bar, 5-minute walk to Canterbury Cathedral

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Photo gallery for Pilgrims Hotel

Suite, Ensuite | Desk, iron/ironing board, free WiFi
Suite, Ensuite | Desk, iron/ironing board, free WiFi
Suite, Ensuite | Desk, iron/ironing board, free WiFi
Exterior
Deluxe Double Room, Ensuite | View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
18 The Friars, Canterbury, England, CT1 2AS
  • Place, Marlowe Theatre
    ‪1 min walk‬
  • Place, Westgate Gardens
    ‪3 min walk‬
  • Place, Canterbury Cathedral
    ‪4 min walk‬
  • Airport, London (SEN-Southend)

Room options

View all photos for Double Room, Ensuite

Double Room, Ensuite | Desk, iron/ironing board, free WiFi

Double Room, Ensuite

8.0 out of 10
Very good
(2 reviews)
  • 271 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, Ensuite ((Small))

Comfort Double Room, Ensuite ((Small)) | Desk, iron/ironing board, free WiFi

Comfort Double Room, Ensuite ((Small))

  • 240 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Ensuite (Four Poster )

Superior Double Room, Ensuite (Four Poster ) | Desk, iron/ironing board, free WiFi

Superior Double Room, Ensuite (Four Poster )

  • 240 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room, Ensuite

Double or Twin Room, Ensuite | Desk, iron/ironing board, free WiFi

Double or Twin Room, Ensuite

  • 249 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Single Room, Ensuite

Single Room, Ensuite | Desk, iron/ironing board, free WiFi

Single Room, Ensuite

7.6 out of 10
Good
(5 reviews)
  • 171 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Suite, Ensuite

Superior Suite, Ensuite | Desk, iron/ironing board, free WiFi

Superior Suite, Ensuite

10.0 out of 10
Exceptional
(1 review)
  • 351 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Basic Single Room, Ensuite (Bath only)

Basic Single Room, Ensuite (Bath only) | Desk, iron/ironing board, free WiFi

Basic Single Room, Ensuite (Bath only)

8.4 out of 10
Very good
(7 reviews)
  • 240 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room, Ensuite

Deluxe Double Room, Ensuite | Desk, iron/ironing board, free WiFi

Deluxe Double Room, Ensuite

7.4 out of 10
Good
(3 reviews)
  • 219 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Ensuite

Suite, Ensuite | Desk, iron/ironing board, free WiFi

Suite, Ensuite

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

About the neighborhood

Canterbury

The Pilgrims Hotel places you next to Marlowe Theatre and Sidney Cooper Gallery. This 14-room, 3-star hotel welcomes guests with conveniences like free breakfast, a bar/lounge, and free in-room WiFi.

What's nearby

  • Marlowe Theatre - 1 min walk - 0.0 miles
  • Westgate Gardens - 3 min walk - 0.2 miles
  • Westgate Gardens and Towers - 3 min walk - 0.2 miles
  • Canterbury Cathedral - 4 min walk - 0.3 miles
  • University of Kent - 17 min walk - 0.9 miles

Getting around

  • Canterbury West Station - 7 min walk
  • Gatwick Airport (LGW) - 84 min drive

Restaurants

  • ‪Prezzo - ‬2 min walk
  • ‪Black Griffin - ‬2 min walk
  • ‪The Old Weavers House - ‬1 min walk
  • ‪The Cricketers - ‬1 min walk
  • ‪Lady Luck Bar - ‬1 min walk

About this property

Pilgrims Hotel

Hotel with a bar, 5-minute walk to Canterbury Cathedral
The Pilgrims Hotel features free WiFi in public areas, coffee in a common area, and a meeting room. Offsite parking is available for a fee. Friendly staff can provide luggage storage, and also offer advice about sightseeing. Additional amenities include laundry facilities and a banquet hall.
Guests can enjoy free WiFi and flat-screen TVs. Coffee makers, desks, and free toiletries are also available.

Similar properties

Exterior
Canterbury Hotel
  • Parking included
  • Free WiFi
  • Breakfast available
  • Business services
9.0 out of 10, Wonderful, 247 reviews
$79 nightly
The price is $94
Jan 25 - Jan 26
Total with taxes and fees
Canterbury Hotel

Property amenities

Internet

  • Available in some public areas: Free WiFi

Food and drink

  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • High chair

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Meeting room

Accessibility

  • No elevator

More

  • Smoking not allowed

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Sunday (7:30 AM - 11:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 20.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: GBP 16 per day (262 ft away)
  • Rollaway bed fee: GBP 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Pilgrims Hotel Canterbury
Pilgrims Hotel
The Pilgrims Hotel Hotel
The Pilgrims Hotel Canterbury
The Pilgrims Hotel Hotel Canterbury

Frequently asked questions

Are free cancellation options available at The Pilgrims Hotel?

The Pilgrims Hotel provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

What's there to do near The Pilgrims Hotel?

This hotel is located in Canterbury, just steps from Canterbury Cathedral and Marlowe Theatre, and within a short walk of Westgate Gardens. You'll also find Westgate Gardens and Towers and Canterbury Roman Museum less than a mile away.

Is there parking available at The Pilgrims Hotel?

No, there isn't parking at the hotel but you'll find nearby parking for GBP 16 per day (discounts available).

Does The Pilgrims Hotel feature a casino at the property?

No, The Pilgrims Hotel doesn't have a casino.

Is there an indoor pool at The Pilgrims Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The Pilgrims Hotel?

Couples staying at this hotel will appreciate amenities like a bar and a café plus some guestrooms include premium bedding.

Does The Pilgrims Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Pilgrims Hotel have a restaurant with a breakfast menu?

Yes, The Pilgrims Hotel serves free continental breakfast at The Pilgrims each morning.

Will The Pilgrims Hotel allow pets to stay for free?

No, pets aren't allowed at The Pilgrims Hotel though service animals are welcome.

Does The Pilgrims Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from The Pilgrims Hotel?

The closest major airport to The Pilgrims Hotel is London (SEN-Southend), which is about 25.7 mi away.

Can I book a room with a balcony at The Pilgrims Hotel?

No, you won't find guestrooms with balconies at The Pilgrims Hotel.

Pilgrims Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 141 out of 309 reviews
Rating 8 - Good. 124 out of 309 reviews
Rating 6 - Okay. 30 out of 309 reviews
Rating 4 - Poor. 13 out of 309 reviews
Rating 2 - Terrible. 1 out of 309 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Rishabh

Stayed 2 nights in Oct 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. Staff very friendly and helpful. Very good continental breakfast and facilities.
Stayed 2 nights in Sep 2025

8/10 Good

Trevor

Stayed 2 nights in Aug 2025

10/10 Excellent

Emily

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an absolutely amazing stay here at the Pilgrim hotel! Canterbuty itself is a must-see town if you are visiting in England and I would highly recommend this boutique hotel. It was charming and clean. Staff were nice and available when needed. Continental breakfast was very good! More options than most. I would absolutely stay here again and hope to be back. :)
Stayed 1 night in Sep 2025

4/10 Poor

Jeff

Stayed 1 night in Jul 2025

10/10 Excellent

Hillary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Three night stay

Perfect location - walkable to every major attraction in Canterbury. It is an older building but it gives it charm! :) the continental breakfast was good. Overall, great stay and would 100% recommend this hotel to anyone.
Stayed 3 nights in Jul 2025

6/10 Okay

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was difficult. No bar after 10.30.Was,accused of breaking a lamp after we had left. Reasonable breakfast.
Stayed 1 night in Jul 2025

4/10 Poor

Richard

Traveled with group
Liked: Cleanliness
Disliked: Staff & service

Invisible Breakfast Staff!

Breakfast was very poor. Self service but at no stage in the 45 minutes I was in the breakfast room did any staff member come and refill the milk jug, the fruit juice jugs or anything else for that matter,. Simply stated, there were no staff attending to breakfast!
Stayed 1 night in Jun 2025

4/10 Poor

martin

Liked: Cleanliness
Disliked: Property conditions & facilities
Very overpriced for a pokey & worn room & very cramped overall-could barely get in the bathroom. Staff friendly but under-resourced - ie at times no one on reception,breakfast room or at the bar. Breakfast perfunctory offering & no service.
Stayed 1 night in Jun 2025

4/10 Poor

Deb

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Whilst location was good, very difficult to get heavy luggage from car to hotel. Bollards blocking every street nearby. No instructions from hotel to assist. Staff member unhelpful
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Great Location friendly staff.

Lovely Hotel. Great location, very central. Sadly bed and pillows a bit hard for me.
Stayed 1 night in Jun 2025

10/10 Excellent

Mihail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is in the no-cars zone, plan ahead carefully if you drive. The building is very old, as is to be expected for the area, but well maintained. Easy walking to all attractions and lots of dining options.
Stayed 1 night in May 2025

6/10 Okay

Peter

Funny smell in the bathroom. Annoying that breakfast was only continental, as it wasn’t obvious when I booked. If I’d known I’d have gone elsewhere for breakfast.
Stayed 1 night in May 2025

8/10 Good

Meredith

Liked: Cleanliness
Friendly helpful staff, GREAT home baked pastries for breakfast and very convenient. Nice to stay in a hotel with a history. The sloping floors in the bedroom is a bit disconcerting
Stayed 2 nights in May 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and good value for money
Stayed 1 night in May 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Octavian, Marlton

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Katherine

Disliked: Staff & service, property conditions & facilities
South facing window made room warm, even for April. Probably cold in winter
Stayed 1 night in Apr 2025

8/10 Good

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Brian

Business traveler
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Room was tiny and bed was one of the most uncomfortable I’ve ever experienced in a hotel. The whole place has more of a hostel feel, including the dining area which was cold and unwelcoming. The food (breakfast) selection was ok and the location was good although the staff I encountered did not appear that bothered about anything, giving the impression they were disenfranchised with the roles and their employer. The building itself is old and in need of a major refurbishment. I do not think the value for money was very good.
Stayed 2 nights in Mar 2025

8/10 Good

Jason, Sittingbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, quiet
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Budget, family-friendly stay in heart of Canterb'y

The Pilgrim's Hotel was a great value for the money. Our room was cozy and comfortable with plenty of space for our family of three. The lounge/common area has big couches as well as tall tables with chairs, which made it a great place to spend a couple of hours in the evening playing games with our son and having a couple of drinks from the bar, which is a life-saver when you have cold wintry evenings with a five year old and going out really isn't an option (and just staying in your room would be torture). The breakfast is pretty simple fare (yogurt with toppings, cereal, cold meats and cheese, and bread). Was pleased they offered gluten free bread for myself. Coffee was disappointing and toaster didn't work well, but otherwise it's a very adequate start to the day. Great stay overall and excellent location!
Stayed 2 nights in Feb 2025

8/10 Good

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jeff

Traveled with family
Liked: Cleanliness, staff & service
I was traveling from the US with my wife, daughter (13 yrs old) and my nephew (16 yrs old). The hotel is very quaint and my kids loved the characters and tradition. It does not have many amenities but in Canterbury city center it is very convenient. The parking was a little tricky to find at night especially from someone from the US. The roads were small and signs were lacking. The biggest complaint was the heater in our room was not working and it was winter. But because of its charm and location, I still give it a 4 stars.
Stayed 1 night in Dec 2024

6/10 Okay

Alison

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Room had a rattling, noisy window which unfortunately kept us awake with the storm weather.
Stayed 1 night in Dec 2024

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