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Villa del Palmar Luxury Residences - All Inclusive

4.5 out of 5.0

Villa del Palmar Luxury Residences - All Inclusive

4.5 out of 5.0

Recent guest reviews

Beautiful resort, cozy spacious rooms with great view. Excellent housekeeping staff with attention to every detail. Merly at the pool was exceptional - so nice and fun and professional at the same time. She made sure that the whole family had a great time. Loved the Pear mojito!

This is isolated location far from everything but it’s great for family vacation to get some relaxation & tranquility. If you are looking for adult party theme, I will not recommend this resort. The foods are very delicious and on the high end quality. The staffs are very nice polite and attentive. We didn’t get bother much with time share prep. They only called the room once and that’s it. Everything is more than my expectation

This was my second time here and I highly recommend. The first time was with a couple of my brothers and the second time was my honeymoon. Beautiful place with great staff.

All my family loved the rooms. Loved all inclusiveness. Staffs are so polite and helpful. I would definitely come back and definitely recommend to all my friends

The staff, food, and service are all superb. However, beware not all "Ocean View" have direct view. You have 1 out of 3 chances of gettng the true ocean view because only 1 out of 3 buildings have direct ocean view. The other 2 buildings have slanted partial ocean view that we paid the same price as the direct ocean view. The hotel should have different pricings for the full ocean view and partial ocean view. The design of the buildings in U shape created stadium effect, meaning that the sounds of kids having fun will travel to the balconies. If you like quiet relaxing environment, you have to close the balcony doors while turning the head in a certain angle to get a glimps of the ocean. Look at the photos of the buildings will explain our experience. My wife and I love quiet relaxing view of the ocean, which unfortunately were not satisfied during our vacation.

It is a great resort, but the food was mediocre. The staff members are great, but room service was also mediocre

This is was our first family trip to Mexico and although I was a little leery about what I had done while viewing the surroundings on the way to the resort but, once there it was a grand experience. The resort was clean and spacious. The staff (with the expectation of the front desk during check-in) was superb. The attention to detail and care of the entire staff presented was not expected but, incredibly distinct and well noted. The food was delicious and well presented in all of the resort restaurants. With special thanks to the restaurant manager, Renato at Zama (their Mexican restaurant). Renato and his staff (special thanks to Enrique also) were very attentive to all of our requests and went out of their way to prepare special items specially for us which were not available on the standard menu!! The only negative is was the restaurant pricing if you had not chosen the all inclusive package. Luckily we chose the all inclusive package otherwise, each meal for four people would average $120 - $ 200. Overall, I would highly recommend this resort for a relaxing vacation.

been to Mexico well over 30 times. this place had the best food I've ever had there. Typically it's hit and miss but all 5 days and all restaurants were great. great service. pool boy Jesus was over the top great. Will definitely be back.

rooms are very nice and having kitchen is great. restaurants are pretty good for all inclusive. service is a bit lack overall. pool music is depressing. beach is not great, activities are poor

Amazing experience! Hotel is beautiful. The staff is great, professional and knowledgeable. Kid friendly.

Carretera a Punta Sam Km. 5.2 Playa Mujeres QROO

Hotel highlights

  • Free buffet breakfast
  • Free in-room WiFi
  • Free valet and self parking
  • Onsite dining

Villa del Palmar Luxury Residences - All Inclusive places you next to Punta Sam Ferry Terminal and within 2 miles (3 km) of El Meco Archaeological Site. This 24-room, 4.5-star property has 5 outdoor pools along with a full-service spa and 6 restaurants.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7:00 AM to 11:30 AM. Enjoy dining at La Casona STK, one of 6 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


Rooms

A flat-screen TV comes with satellite channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and pillow menus, and the bathroom offers a jetted tub, a hair dryer, and free toiletries. Other standard amenities include a kitchen, free minibar items, and a furnished balcony.


Property features

Guests of Villa del Palmar Luxury Residences - All Inclusive have access to a full-service spa, 5 outdoor pools, and a children's pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 50 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach property include a health club, a spa tub, and a sauna.

Room options

3 Bedroom Residential Loft up to 6 people included

King 2 | Sleeps 9

1 Bedroom Suite Ocean - with Butler

King 1 | Sleeps 4

1 Bedroom Suite Garden - with Butler

King 1 | Sleeps 4

1 Bedroom Residence Non Refundable - with Butler

King 1 | Sleeps 4

Guest reviews for Villa del Palmar Luxury Residences - All Inclusive

Everyone (9) Family (2)
5
Families

Beautiful resort, cozy spacious rooms with great view. Excellent housekeeping staff with attention to every detail. Merly at the pool was exceptional - so nice and fun and professional at the same time. She made sure that the whole family had a great time. Loved the Pear mojito!

By on Apr 29, 2019

Review comment responded on Jun 10, 2019

Dear Guest, Thank you for providing us the opportunity of hosting you at Villa del Palmar Cancun and for taking the time to share your experience with us. I am pleased to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay. Your comments inspire us to keep making our guests’ satisfaction possible. It will be an honor for Villa del Palmar Cancun to have you back and offer you our sincere hospitality on your next visit. Kind regards, Juan Carlos Gonzalez General Manager Villa del Palmar Cancun

3
Everyone

By on Nov 27, 2018

Review comment responded on Dec 1, 2018

Dear guest, I appreciate the time you took to share your experience with us. I am very sorry that your recent visit didn’t go as expected. Your feedback is highly important to us. Without hesitation we will take into consideration your comments to improve our service and prevent a recurrence of such an event. We hope you will give us the opportunity to host you again so that we may serve you with the warmth and hospitality for which we are recognized. Kind regards, Juan Carlos Gonzalez General Manager

5
Everyone

This is isolated location far from everything but it’s great for family vacation to get some relaxation & tranquility. If you are looking for adult party theme, I will not recommend this resort. The foods are very delicious and on the high end quality. The staffs are very nice polite and attentive. We didn’t get bother much with time share prep. They only called the room once and that’s it. Everything is more than my expectation

By , from California, USA on Apr 24, 2018

Review comment responded on Apr 28, 2018

Dear Thao, Thank you for providing us the opportunity of hosting you at Villa del Palmar Cancun and for taking the time to share your experience with us. I am pleased to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay. Your comments inspire us to keep making our guests’ satisfaction possible. It will be an honor for Villa del Palmar Cancun to have you back and offer you our sincere hospitality on your next visit. Kind regards, Juan Carlos Gonzalez General Manager Villa del Palmar Cancun

4

loved it.

Everyone

This was my second time here and I highly recommend. The first time was with a couple of my brothers and the second time was my honeymoon. Beautiful place with great staff.

By , from Texas on Apr 23, 2018

Review comment responded on Apr 28, 2018

Dear Gafar, Thank you for providing us the opportunity of hosting you at Villa del Palmar Cancun and for taking the time to share your experience with us. I am pleased to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay. Your comments inspire us to keep making our guests’ satisfaction possible. It will be an honor for Villa del Palmar Cancun to have you back and offer you our sincere hospitality on your next visit. Kind regards, Juan Carlos Gonzalez General Manager Villa del Palmar Cancun

5
Everyone

All my family loved the rooms. Loved all inclusiveness. Staffs are so polite and helpful. I would definitely come back and definitely recommend to all my friends

By , from michigan on Mar 17, 2018

Review comment responded on Mar 21, 2018

Dear hau, Thank you for providing us the opportunity of hosting you at Villa del Palmar Cancun and for taking the time to share your experience with us. I am pleased to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay. Your comments inspire us to keep making our guests’ satisfaction possible. It will be an honor for Villa del Palmar Cancun to have you back and offer you our sincere hospitality on your next visit. Kind regards, Juan Carlos Gonzalez General Manager Villa del Palmar Cancun

2

ocean view is more of partial ocean view

Everyone

The staff, food, and service are all superb. However, beware not all "Ocean View" have direct view. You have 1 out of 3 chances of gettng the true ocean view because only 1 out of 3 buildings have direct ocean view. The other 2 buildings have slanted partial ocean view that we paid the same price as the direct ocean view. The hotel should have different pricings for the full ocean view and partial ocean view. The design of the buildings in U shape created stadium effect, meaning that the sounds of kids having fun will travel to the balconies. If you like quiet relaxing environment, you have to close the balcony doors while turning the head in a certain angle to get a glimps of the ocean. Look at the photos of the buildings will explain our experience. My wife and I love quiet relaxing view of the ocean, which unfortunately were not satisfied during our vacation.

By on Feb 20, 2018

Review comment responded on Mar 15, 2018

Dear Guest, I appreciate the time you took to share your experience with us. I am very sorry that your recent visit didn’t go as expected. Your feedback is highly important to us. Without hesitation we will take into consideration your comments to improve our service and prevent a recurrence of such an event. We hope you will give us the opportunity to host you again so that we may serve you with the warmth and hospitality for which we are recognized. Kind regards, Juan Carlos Gonzalez General Manager

4

great facility but the food was mediocre

Everyone

It is a great resort, but the food was mediocre. The staff members are great, but room service was also mediocre

By , from Walnut, CA on Feb 11, 2018

Review comment responded on Mar 15, 2018

Dear Ben, I appreciate the time you took to share your experience with us. I am very sorry that your recent visit didn’t go as expected. Your feedback is highly important to us. Without hesitation we will take into consideration your comments to improve our service and prevent a recurrence of such an event. We hope you will give us the opportunity to host you again so that we may serve you with the warmth and hospitality for which we are recognized. Kind regards, Juan Carlos Gonzalez General Manager

4

great resort - loved it !!

Families

This is was our first family trip to Mexico and although I was a little leery about what I had done while viewing the surroundings on the way to the resort but, once there it was a grand experience. The resort was clean and spacious. The staff (with the expectation of the front desk during check-in) was superb. The attention to detail and care of the entire staff presented was not expected but, incredibly distinct and well noted. The food was delicious and well presented in all of the resort restaurants. With special thanks to the restaurant manager, Renato at Zama (their Mexican restaurant). Renato and his staff (special thanks to Enrique also) were very attentive to all of our requests and went out of their way to prepare special items specially for us which were not available on the standard menu!! The only negative is was the restaurant pricing if you had not chosen the all inclusive package. Luckily we chose the all inclusive package otherwise, each meal for four people would average $120 - $ 200. Overall, I would highly recommend this resort for a relaxing vacation.

By , from Long Island, NY on Jul 30, 2017

Review comment responded on Aug 7, 2017

Dear Sandeep, We are happy to learn you had a great time at the resort, Renato and Enrique will be recognized for his efforts, thank you for spreading the voice about this two colleagues. Regarding the menu prices, we constantly do a benchmark with our competitive set in order to be aligned with the market. Our objetive is always to offer the best quality. Sincerely, Gabriela Uribe Communication Manager

5

best food i've had in mexico

Everyone
perfect pool view

been to Mexico well over 30 times. this place had the best food I've ever had there. Typically it's hit and miss but all 5 days and all restaurants were great. great service. pool boy Jesus was over the top great. Will definitely be back.

By on Mar 6, 2017

3

nice rooms-decent restaurants

Everyone

rooms are very nice and having kitchen is great. restaurants are pretty good for all inclusive. service is a bit lack overall. pool music is depressing. beach is not great, activities are poor

By , from detroit on Feb 28, 2017

Villa del Palmar Luxury Residences - All Inclusive

Carretera a Punta Sam Km. 5.2, Playa Mujeres, QROO 77400
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.