TRS Coral Hotel - Adults Only - All Inclusive4.5 out of 5.0
TRS Coral Hotel - Adults Only - All Inclusive4.5 out of 5.0
Recent guest reviews
This was our 2nd time at the TRS Coral and just like the first time it did not disappoint! The resort is beautiful, the staff is amazing, the liquor is top shelf, the food is wonderful and the beach is breathtaking! We had a group of 25 with us this trip and they were so accommodating with all of our needs! I think almost every person in our group would return to the TRS or at the very least highly recommend it! We do all Inclusives 2 or 3 times a year and this is the only resort we've gone back too! Our wedding was beautiful and relatively stress free. We couldn't have asked for more on our special day/week!
From the start to the end, everything was perfect. We stayed in a junior swim up suite where we had two queen beds. This wasn’t what we wanted as the king sized beds were obviously nicer to stay in as a couple, the receptionist could see our dissatisfaction and said to come back the next day as there will be a king bed room available and we have the option to move. The next day came and they were willing for us to change rooms to meet our expectations, but we ended up staying in our original queen bed room as we loved the location near the main pool- it was nice that they gave us this option nonetheless. The rooms are cleaned every day and changed in the evenings so that the room is ready for you to just slip into bed after a lovely evening of delicious food and drinks. The mini fridges are re stocked, the towels are replenished. There is attention to detail in all aspects of this hotel. What made it better was our butlers service- Ginebra and Marco. Both so helpful in terms of getting us booked in to restaurants which were alll very popular and more or less nearly fully booked most evenings. Marco was so helpful with sorting out a last minute request my boyfriend asked for decorating the room and putting roses on the bed for our anniversary. This was requested, arranged and completed within an hour. Ginebra was so attentive, in terms of sorting us out room service very early in the morning to fit in with our excursions (we didn’t even have to ask, Ginebra just knew we wouldn’t want to leave on a empty stomach), and trying to arrange for Chic Tickets which are very far and few between- Ginebra was successful in securing us tickets but unfortunately we had other plans on the same evening so never got to experience the show. We honestly couldn’t fault this hotel- we were so happy with our experience. Thank you so much to everyone at TRS Coral for making our first holiday to mexico one to remember.
We had an amazing stay. Everything was wonderful. The weather was beautiful, the beach was amazing, the drinks were endless. The staff was so wonderful. Manuel served us at the pool and grill and made our stay very memorable.
Marco at La Boheme was EXCELLENT!! So was Francisco at the Caberet!!!!! Also, one late night, I needed some bottled water. I found a young man who was an employee. He said he would be glad to help me and that he would bring it to my room. A little while passed, and he knocked on my door. He was sweating and panting from running. I have no idea how far he had to run to get my water, but I was overwhelmed at his effort!!!!
firt just want to said about htose people that got blackmail by employees.i went there and made some investigacion and those guys were fire but the guy on charge the MOD and the one he knew when all that was happening still working there but he decide to let it go and do nothing and those are de consequence by not to do the right thing and as my investigacion this is not the first time happen something in the resort i learn that few months ago they were some guest harrasing an employee and they didn t do anything with the guest and the labor union those are the one that suppossed to protect those employees but they are the same as the the guys on charge on the resort like the LA MADRID the MOD on my opinion this guy doesn t deserve to have this position if he doesn t know how to protect employees or guest of the resort and also being on the bar of the the trs recepcion it was an angry guest and aproach him then he call somebody to deal with the situacion and for me i knew he was the guy on chArge i ask myself why do you call somedy if you are the one on charge. it is because he is not capable of dealing with situacion like that or scared..the palladium administracion need to put somedy who protect guest and employee and they need to hire security whos speak english.
Giving shout outs to some special folks that made our trip so much extra at TRS coral. Plenty of places to eat and grab some drinks but if you don’t make it to the sports bar in the village to hang out with Houdini and let him sling you some drinks you are missing one of the best parts of TRS Coral for sure! From what you order to what you let him surprise you with it’s a pleasure both ways!! Pedro....he can be found in Helios and in Capricho and his service and hospitality was second to none. Hands down the friendliest server on property. Then there is Omar.....if you want to know how a pool the size of the one in TRS coral runs so smooth he’s the man behind the plan. Like a tight ship the servers cater to you with much attention and Omar makes sure all those rules posted to keep the comfort for all guests is followed to precision . He is especially great at directing those into designated smoking areas, he takes his job to a very high level. Don’t like food floating in a pool....well he doesn’t either and makes sure the guests are eating in designated areas as well. ran into him on the beach yesterday looking for a customer to hand deliver the baseball cap she didn’t receive at check in. So if you make a trip there make it a point to meet these 3 guys that left big impressions on people from south Louisiana where hospitality runs in our blood! Keep up the good jobs Houdini, Pedro and Omar, thanks for everything! Your Louisiana /LSU smoking/ fans for life!
We stayed in the Royal loft suite. Absolutely gorgeous. Restaurants and bars are good too. Just book in advance with you butler to ensure a timely sit down for dinner. A buggy service is available to take you to the other side in which you also have access as a TRS coral guest.
We had a great time at TRS Coral. The staff is friendly, the food is as good as in a cruise ship. For those who have cruised, you understand how great the food is. The beach is very well maintained and we had no trouble finding chairs under an sun shade. The Chic restaurant is the must see event in this resort. The show goes on fot at least three hours of continuous music, dance and good music.
Check in was easy. Ambassador Suite Swim Out was fantastic. We had Room 2046 facing TRS pool with nice view of the sea. My sister and hubby were upgraded to the Signature Suite swim out so we could be next to each other. We had breakfasts in the mornings at Caprichio or the GP buffet. I liked the made to order omelets at the Palladium buffet better than omelets at Capricho. They also had skillets of nopilitos which were yummy. However, the tasting stations at Capricho were good especially the made to order crepes. We loved The Village concept especially the coffee shop. It had the best coffee and desserts of the entire resort hands down. The chocolate cake was a big hit for the family. My favorite was the cream puffs. Also coffee and Baileys was awesome. We ordered vodka for the room through butler and got two bottles. We also got club sodas sporadically throughout the week. I did have to run for water a couple of times as I think our room got skipped by mini bar filler. The AC worked fine especially during the day. I did get a little warm sometimes at night. I do think they keep the temp at a certain level and leave it at a higher level at night. We were able to get our Netflix and Amazon’s movies on the tv. I tried but was never able to mirror my iPad so I just used my workout videos on the pad. We daily ordered from room service coffee in the am and often lunch from the menu on the tv. This worked awesome. We generally had the food between 15 and 30 minutes. They call to confirm. Wings and fajitas were great as were the nachos and burritos. Restaurants: Our first dinner was Gaucho. Food was good. They seated all 8 of us within minutes after we arrived (6:30). Waiter brought a bunch of different starters—turnovers, cheese in a skillet, garlic shrimp. All were good. They did the same with desserts. Desserts were ok. The entrees were very good. Service was excellent. Our second dinner was Adelita. Food was excellent. Fajitas were ordered for some. I ordered a meat and nopiltas dish. One of us ordered flautas and two ordered the crab. All served with tiny corn tortillas. The chips and salsa were great and came with choice of red salsa, green salsa and pica de Gallo. Third dinner was Gaucho with all 10 family. It was a long dinner. Appetizers were the beef turnovers and the cheese in a skillet. All good. I also got the tomato soup which was pretty bland. It needed basil and seasoning. The arugula salad was yummy. I ordered the lemon chicken and dangit, it was thigh meat so I didn’t eat very much. I should have asked instead of assuming breast meat. Everyone else got ribeyes or flank. The sides here are good. We did dessert at the coffee shop. The chocolate cake is a big hit. After we took a walk back with a full moon and very cool temps ending at The Sky Bar for a night cap. We had a shot that I won’t say and hung for a bit. Then most of us (not the two young ones) called it a night. Fourth dinner was Eldorado, and it was the best food all week long in my opinion. A couple of us had filet mignon ordered medium, and it was perfect. My husband got the t bone. He said it was great. Also they made perfect dirty martinis. Fifth dinner was Chang Thai. Wings were great which says a lot as I usually don’t eat wings as I’m not a fan. I ate two. The sauce was delicious. I got beef with curry which I asked for as not on the menu. I tried to get breast of chicken but they could only give me thigh meat? The coconut soup was good and the vegetable spring rolls were delicious. Main dishes all around were deemed ok. Sixth dinner was LaBoheme. We ordered Brie and fondu for the group as well as onion soup. It was all good. Dinner was surf and turf, or chicken or chateaubriand. All was very good. But the best was dessert: creme brûlée. This was the only night I did dessert other than coffee shop. For our seventh dinner we split up the group. Some went to Portifino. Four of us went to Sumptori and had the sushi. It’s very cool: two floors. Ground floor is the sushi table with sushi going around on a conveyor belt. You can eat that or the sushi chef makes you special rolls or rolls off the menu. Regular menu and show tables are split among the two floors. Sushi was fantastic. Dessert was chocolate cake and ice cream and was ok. The coffee shop is better so we went there for a last night of chocolate cake and cream puffs and of course, Baileys and coffee. One day we tried Helios for lunch. Ribs were good so my husband says. I got salad, gazpacho and sushi which were all good. However, service was EXTREMELY slow. I’m talking 2.5 hours which is way too long for lunch especially for quickly made foods such as cold gaspacho, salad and sushi. It is a lovely location though. Once we had lunch at the GP buffet. It was ok. Room service is better. The spa—several times we used the sauna, cold pool, steam room, cold room and salt room in that order. Then we used the pool with all the jets to massage different parts of the body. The infinity pool on the second floor is absolutely beautiful with stunning views of the ocean and resort. We also checked out the gym which is nice with lots of equipment but didn’t use it as I only did cardio the week and rested my shoulder. Daily we spent time in our swim out where we did a couple hours of sun and then a two mile walk on the beach north only one time going south where the sad dolphin prison is at the hotel next door. Speaking of dolphin prison, why is the Travel Club offering this as one of the included excursions? Opionion: people stop paying for this! Issues: Day two while getting ready for dinner, the blow dryer starting shooting fire out of it. I notified the front desk and left it out with a note that it needed to be trashed. Also our ice bucket disappeared. And we got tonic water instead of club soda. I left notes with the tonic water asking for club soda. The blow dryer was replaced within hours as was the ice bucket. We had club soda only brought one time. However, I got some cans from one of the bars. Several times I tracked down the water guy and got waters for our room. That service is spotty at best. He had a ton of water so not sure why he was not coming by. It’s easy enough to find him and get my own which I did. On our last night he did show up with water. We had maid service daily by noon. We got a little surprise daily as well. One day was macaroons. Several days were cake pops. We had turn down service every night. It was our anniversary week but we did not get anything special. Tours and Massages: We scheduled a speedboat tour, a couples relaxing massage and a van for our Isla Mujeres on our own tour. The relaxing couples massage was great—medium pressure. We took a shared van to the ferry. Destination services booked it for us, and it was $55 for 10 people. Ferry was $17 per person round trip. The ride to Isla Mujeres was about 18 minutes. Once there we rented two carts for the day. Since we were 10 we had to rent a 6 seater and a 4. The 4 was $45 and the the 6 was $90. We tried to negotiate but no budging. We had to have two only as we only had two who brought drivers licenses. We drove south to find Garrafon de Castillo, and after going too far and stopping several times to ask directions, we found it. Cost was $50 pesos or $7 per person to get in. We had our own snorkeling stuff, but rentals were available. It’s a nice place to snorkel. We saw quite a few fish. We did not have to rent life jackets so I didn’t. We spent several hours on Isla returning to the hotel by 1. On our last full day, we were up and at em by 8 am for the Speedboat Jungle Tour. This was a two person boat ride through the mangroves to a reef in the Cancun area. We snorkeled for about 45 minutes. The whole tour was two hours from boat to snorkel to dock. The ride from TRS to the excursion was about an hour but that was going through Cancun city which is slow going. It was a good tour. Speedboat was fun. The snorkeling was ok. We did see a lot of sea life. TRS CM vs TRS RM This is a hard comparison but I’m gonna try. I loved the modern feel, the new rooms, the swim out, the lack of sargassum and the lovely views of the ocean at CM. I also loved the swim out. I liked how close everything is at CM. The spa at CM is exceptional with the sauna, steam, cold plunge, relaxing area and the rooftop infinity pool. The whole spa experience is better at CM. I missed the jungle, animals, iguanas, Yucatán jays which are abundant at RM. I missed the ability to snorkel right off the resort. The water at CM is beautiful but no good areas to snorkel. However, we didn’t snorkel or even get in the ocean last year at RM due to the sargassum. The water was brown. TRS Coral needs to add another restaurant. There needs to be more lunch and breakfast options other than Caprichio or the buffet at Palladium. Food which is very selective, I feel is better at RM. However, food was very good at CM. Really, we had no complaints. The coffee shop at CM was amazing. Pastries and coffee were definitely a step up from the rest of the resort. The chocolate cake tasted homemade. The Village concept was also really cool and having all restaurants together is great. We only saw Chic at RM. it’s too long of an evening for us and didn’t like the food so our whole party said no. At RM last year we stayed in the newly remodeled TRS (once Riviera section). We were in an Ambassador suite with a rooftop pool. The view was fantastic, and the room was very nice. The rooftop was great. I worked out there daily and loved seeing the sea during workout. However, getting hot water in the room was an issue. It never got hot. We were told to leave the water running which was very wasteful . In CM hot water was plentiful and instantaneous. We also had an AC issue at RM last year which was fixed but it took a day or more. Our AC worked fine at CM although it did get a little hot at night. We had a great trip this year. Will we go back ? Yes! It will be hard to decide which one we will do next year. This might be a every other year switch out kind of a thing! Sargassum will most likely help with our decision. This was our 10th time to a Palladium property—-8 times Royal.
My Husband and I went to this new hotel 30th May - 10th June and we had a Great time. On arrival we were met by a porter who unloaded our cases and asked us to step inside and get checked in at reception. We were offered a cool drink and check in was done swiftly by Hector. The key to your room is the bracelet they give you to wear which we thought is a great idea. We was lead to our room with our cases by a porter who explained on the way where breakfast is served, restaurants, and the pool. We were in a junior room, block 2, first floor in a uneven number (which got the sun in the afternoon, beautiful) It was lovely, big bed, comfy settee, big tv, lots of storage (I had to ask for more hangers which only took 5mins to arrive, Impressed) separate shower and free standing bath, double sinks and a well stoked fridge (Pepsi, Fanta, Coors light, Heineken and a Mexican beer that was very nice, Snickers and Pringles) that gets filled up most days. Great big balcony with 2 comfy rattan chairs and table and a little low chair with foot stool. You get a butler (our main one was called Josue who was Fab. very helpful and polite) who will help you with anything you need or want on your stay. They will book you into the restaurants that need a reservation (You can also book them through your TV) and for the Chic cabaret which was Great, I loved it. All the restaurants and food were good, think we tried them all. Spanish, French, Italian, Indian, Thai, Mexican even the buffet. We can’t fault any of the food. Even a coffee shop, great cakes. We really liked El Gaucho, the steak is lovely. Also the Onion soup in La Boheim was yummy. The pool BBQ burgers are good too. Sun-beds are comfortable with as many towels as you need. Umbrellas on hand. Pool is not deep, chest height. Pool bar makes great cocktails, try a Miami vice, yum. The Sky bar is a go to to! Beach is a 2min walk from pool and is very clean, has good sun-beds with brollys, sand is nice and soft. Water sports are available. The Spa was absolutely perfect, showers, steam room, sauna, ice room, ice bath, hot bath and a pool with jacuzzis and water massages for all parts of your body. Also a pool upstairs with a juice bar. All the staff we met were very professional and polite especially the girls in the breakfast room (sorry can’t remember the name) near reception. I would definitely come back to this hotel, just wish it was closer to England haha.
- Free WiFi in rooms and public areas
- Free valet and self parking
- Onsite dining
TRS Coral Hotel - Adults Only - All Inclusive places you within a 15-minute drive of popular attractions such as Las Americas Cancun Mall and Market 28. This 469-room, 4.5-star property welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 6 restaurants.
Relish the international cuisine at Capricho, one of 6 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.
Guests can expect free WiFi and 50-inch a Smart TV with pay movies. Beds are dressed in pillow menus and the bathroom offers a jetted tub, a hair dryer, and designer toiletries. Other standard amenities include free minibar items, a sitting area, and an espresso maker.
Guests of TRS Coral Hotel - Adults Only - All Inclusive have access to a full-service spa, 3 outdoor pools, and a health club. If you drive, put free valet parking to good use. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this beach property include a spa tub, a sauna, and outdoor tennis courts.
Reviews from Trip Advisor
% of guests recommend this hotelTotal of 1111 reviews