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Recent guest reviews

Wonderful property. Worth the money. The Butler service is amazing. Room service, restaurants, minibar team, front desk, and operators were stellar. They are struggling with pool and beach service. The women at the beach were good. The guys at the beach hid. The pool service was not as quick and present as I expected for such a high-end resort. I will say that I brought this to the attention of management (when they randomly corrected in with new). Seemed that they made some adjustments. Lastly, the staff who were around the property didn't greet you. They didn't go it if there easy to make sure everything was ok. Again, not a deal breaker at all. Just that I expected more for this office point. I expected stellar service as the standard.

The property had really good food, service, and design. The property lacked a night life and affordable transportation.

I enjoyed everything about this resort. By far the best experience I've had in all the vacations my family and I have gone to.

This resort was absolutely phenomenal very peaceful and quiet staff was above and beyond so willingly to help and so accommodating all very nice ! I’ll definitely be coming back !

The spa was bery unique. Not enough transportation at night for dinner

The architecture was beautiful. The marble slippery floors in the rooms are a slipping hazard. The food was horrible. It’s my observation that all inclusive hotels in Mexico have awful food and watered down alcoholic drinks and I don’t even drink that much!! I will not be paying for another all inclusive in Mexico again.

We had an amazing time during our vacation. It was so relaxing. The food was good. The service was great. The loft suite was amazing!!! The only thing I was upset about is Orbitz put in for us to have 2 double beds instead of 1 King bed and the property could not change the bed type. Other than that this property is simply amazing and I would stay here again and again. We were so sad to leave. Great job TRS!!

Complimentary access to the spa was very nice. Loft suite was amazing. Lot's of room and great bed.

The staff, food, rooms, pool, spa, etc are incredible. Zero complaints.

The swim up rooms are phenomenal, you have your own butler as well as insuite room service all inclusive

I liked that the hotel was new and Very modern Did not like being asked for tips.

The only thing that was good is the spa that is over priced for a massage and the butlers. The hotel its self sucked, the people are rude. I asked for a birthday surprise in the room never received it. They threw away multiple things that i needed. They ruined my husband birthday by forcing us into a timeshare tour that lasts 3hrs. Vanessa still owe me $25 and they never have change they always want to give you pesos. The food sucked in every restaurant and it has a limited menu. It’s not worth it to stay here for all the money you paying

Wonderful staff Relaxing music at pools like a spa and “not” the party atmosphere!!! Phenomenal spa Great restaurants The decor in rooms and surrounding areas great. Reward yourself and go

Going to be awesome when fully complete! Loved our loft suite.

Vialidad Paseo Mujeres Costa Mujeres QROO

Hotel highlights

  • Walking distance to Playa Mujeres Golf Club and Mujeres Beach
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

TRS Coral Hotel - Adults Only - All Inclusive places you within a 10-minute drive of popular sights such as Dolphin Discovery and Garrafon Natural Reef Park. This 469-room, 4.5-star property welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 6 restaurants.


Dining

There are ample dining options with 6 onsite restaurants, including Capricho, which specializes in international cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


Rooms

The 469 soundproofed accommodations afford space to spread out with a separate bedroom and sitting areas. 50-inch Smart TVs come with pay movies, and guests can stay connected with free WiFi. Beds are dressed in pillow menus and bathrooms offer jetted tubs, hair dryers, and designer toiletries. Free minibar items, espresso makers, and free bottled water are other standard amenities.


Property features

Guests of TRS Coral Hotel - Adults Only - All Inclusive have access to a full-service spa, 3 outdoor pools, and a health club. Free valet and self parking are available, and there's also an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this all-inclusive property include a spa tub, a sauna, and outdoor tennis courts.

Room options

Junior Suite Swim Up Single Use

2 Double Beds | 1 King Bed | Sleeps 1

Junior Suite Swim Up

2 Double Beds | 1 King Bed | Sleeps 2

Loft Suite Single Use

2 Double Beds | 1 King Bed | Sleeps 1

Junior Suite + One FREE Lesson at Rafa Nadal Tennis Centre

2 Double Beds | 1 King Bed | Sleeps 3

Guest reviews for TRS Coral Hotel - Adults Only - All Inclusive

Everyone (7) Couples (10) Family (4)
4
Friends

Wonderful property. Worth the money. The Butler service is amazing. Room service, restaurants, minibar team, front desk, and operators were stellar. They are struggling with pool and beach service. The women at the beach were good. The guys at the beach hid. The pool service was not as quick and present as I expected for such a high-end resort. I will say that I brought this to the attention of management (when they randomly corrected in with new). Seemed that they made some adjustments. Lastly, the staff who were around the property didn't greet you. They didn't go it if there easy to make sure everything was ok. Again, not a deal breaker at all. Just that I expected more for this office point. I expected stellar service as the standard.

By , from NYC on Mar 3, 2020

Review comment responded on Mar 3, 2020

Dear Guest, Thank you so much for having shared your kind comments through this platform. Your feedback is of the utmost importance to us in our daily efforts of providing the service and the attention you deserve. We have taken notes of your kind comments which will be reviewed with our management team in order to find better ways to create incomparable memories for all our guests. We will very happy to welcome you back to TRS Coral Hotel. Kind regards, Ariadna Camarena Hospitality Manager

5
Everyone

By on Feb 10, 2020

Review comment responded on Feb 10, 2020

Apreciable huésped, Nos gustaría agradecerle por darnos la oportunidad de recibirlo durante su reciente estadía en TRS Coral Hotel y especialmente por tomarse el tiempo para calificar nuestro hotel. Nos complace descubrir que su estadía estuvo en los niveles de calidad esperados y que recibió la atención adecuada. Confiamos en que nos dará el placer de servirle nuevamente muy pronto. Saludos, Ana Barajas Hospitality Manager Assistant

5
Everyone

By on Jan 8, 2020

Review comment responded on Jan 9, 2020

Apreciable Huésped, Muchas gracias por confiarnos sus vacaciones en nuestro hotel solo para adultos TRS Coral y por el tiempo dedicado para calificar su estancia con 5 de 5 estrellas en Expedia. Nos alegra saber que su estancia estuvo a la altura de sus expectativas, esperamos pronto volver a tener el placer de servirle. Reciba un cordial saludo, Ariadna Camarena Hospitality Manager

3
Everyone

By on Oct 4, 2019

Review comment responded on Oct 4, 2019

Dear Guest, Thank you for selecting our TRS Coral Hotel to enjoy your holidays in Costa Mujeres. It is very sad to realize by this media that your stay did not meet your expectations. We would like to know the aspects that you consider we can improve, so please do not hesitate to contact us and share your point of view with us as we gladly accept any suggestions. Sincerely, Ariadna Camarena Hospitality Manager

4
Partner Couples

The property had really good food, service, and design. The property lacked a night life and affordable transportation.

By on Sep 2, 2019

Review comment responded on Sep 2, 2019

Dear Guest, It has been an honor to host you during your holidays in Costa Mujeres. We would like to thank you for the feedback, your comments are very important for us as they are the best way to identify our improvement areas. We assure you that they will be taken into consideration when working on strategies to improve our services. We look forward to welcome you back and serve you with the excellency in the service you deserve. Best regards, Ariadna Camarena Hospitality Manager

5
Partner Couples

I enjoyed everything about this resort. By far the best experience I've had in all the vacations my family and I have gone to.

By on Aug 25, 2019

Review comment responded on Aug 26, 2019

Dear Guest, Thank you for this wonderful review to our Grand Palladium Costa Mujeres Resort & Spa, we are pleased to know that you enjoyed your stay in our paradise, for us it has been a pleasure to serve you with the hospitality that characterizes us. We invite you to relive an incredible experience in the beautiful beaches of the Mexican Caribbean. Receive an affectionate greeting, Heidi Jiménez Alcántara Hospitality Manager Assistant

5
Everyone

By on Aug 23, 2019

Review comment responded on Aug 24, 2019

Dear Guest, Thank you for rating us with 5 of 5 stars in Expedia. We are delighted that you had a pleasant stay in TRS Coral Hotel during your vacations in Costa Mujeres. We invite you to visit us once again in your next trip to Mexico. Warmest regards, Ariadna Camarena Hospitality Manager

5
Friends

This resort was absolutely phenomenal very peaceful and quiet staff was above and beyond so willingly to help and so accommodating all very nice ! I’ll definitely be coming back !

By on Aug 23, 2019

Review comment responded on Aug 23, 2019

Dear Guest, Thank you for rating and sharing your experience at TRS Coral Hotel. We are delighted that your stay in our adult only hotel was phenomenal thanks to the outstanding attention of our staff and the relaxing facilities. Nothing is more rewarding than your desire to return to leave another amazing experience. Best regards, Ariadna Camarena Hospitality Manager

5
Family Partner Couples Friends

The spa was bery unique. Not enough transportation at night for dinner

By on Aug 17, 2019

Review comment responded on Aug 17, 2019

Dear Guest, Thank you for rating your experience in TRS Coral Hotel with 5 stars on Expedia. We are pleased to know that the relaxing services and facilities at Zentropia Spa were to your liking. As well, we appreciate your feedback about the transportation service during the evenings, I’ll transmit it to our Accommodation Manager for its consideration. Our aim is to provide the excellency in our services, and we continue working on a daily basis to achieve it. Best regards, Ariadna Camarena Hospitality Manager

3
Partner Couples

The architecture was beautiful. The marble slippery floors in the rooms are a slipping hazard. The food was horrible. It’s my observation that all inclusive hotels in Mexico have awful food and watered down alcoholic drinks and I don’t even drink that much!! I will not be paying for another all inclusive in Mexico again.

By on Aug 1, 2019

TRS Coral Hotel - Adults Only - All Inclusive

Vialidad Paseo Mujeres, Costa Mujeres, QROO 77440
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