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TRS Coral Hotel - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with 3 outdoor pools
VIP Access

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Photo gallery for TRS Coral Hotel - Adults Only - All Inclusive

3 outdoor pools, open 8 AM to 8 PM, cabanas (surcharge), pool umbrellas
Lobby
3 outdoor pools, open 8 AM to 8 PM, cabanas (surcharge), pool umbrellas
Loft Suite Jacuzzi Terrace Ocean View | 1 bedroom, premium bedding, memory foam beds, free minibar
On the beach, white sand, beach cabanas, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
Vialidad Paseo Mujeres, Municipio de Isla Mujeres, Costa Mujeres, QROO, 77440
  • Place, Playa Mujeres Golf Club
    ‪14 min walk‬
  • Place, Mujeres Beach
    ‪4 min drive‬
  • Place, North Beach
    ‪50 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪42 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Junior Suite Garden View Single Use

55-inch Smart TV with digital channels, TV, books

Junior Suite Garden View Single Use

9.4 out of 10
Exceptional
(11 reviews)
  • Lake view
  • 712 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Garden View

55-inch Smart TV with digital channels, TV, books

Junior Suite Garden View

9.0 out of 10
Wonderful
(46 reviews)
  • Lake view
  • 712 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Swim Up Single Use

1 bedroom, premium bedding, memory foam beds, free minibar

Junior Suite Swim Up Single Use

8.8 out of 10
Excellent
(5 reviews)
  • Garden view
  • 721 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Swim Up

Junior Suite Swim Up | 1 bedroom, premium bedding, memory foam beds, free minibar

Junior Suite Swim Up

9.4 out of 10
Exceptional
(23 reviews)
  • Garden view
  • 721 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Loft Suite Jacuzzi Terrace Single Use

Loft Suite Jacuzzi Terrace Single Use | View from room

Loft Suite Jacuzzi Terrace Single Use

9.0 out of 10
Wonderful
(2 reviews)
  • Lake view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Loft Suite Jacuzzi Terrace

View from room

Loft Suite Jacuzzi Terrace

9.8 out of 10
Exceptional
(7 reviews)
  • Lake view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Ocean View

Junior Suite Ocean View | View from room

Junior Suite Ocean View

9.6 out of 10
Exceptional
(19 reviews)
  • Ocean view
  • 710 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Beachside

Junior Suite Beachside | View from room

Junior Suite Beachside

9.4 out of 10
Exceptional
(8 reviews)
  • Lake view
  • 710 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Beachside Ocean View

Junior Suite Beachside Ocean View | View from room

Junior Suite Beachside Ocean View

9.8 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • 710 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Swim Up Beachside

Junior Suite Swim Up Beachside | 1 bedroom, premium bedding, memory foam beds, free minibar

Junior Suite Swim Up Beachside

9.0 out of 10
Wonderful
(12 reviews)
  • Lake view
  • 721 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Loft Suite Jacuzzi Terrace Ocean View

Loft Suite Jacuzzi Terrace Ocean View | 1 bedroom, premium bedding, memory foam beds, free minibar

Loft Suite Jacuzzi Terrace Ocean View

8.8 out of 10
Excellent
(13 reviews)
  • Ocean view
  • 1076 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Loft Suite Beachside Ocean View

Loft Suite Beachside Ocean View | View from room

Loft Suite Beachside Ocean View

9.6 out of 10
Exceptional
(9 reviews)
  • Ocean view
  • 1076 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

About the neighborhood

Costa Mujeres

Located 0.9 mi (1.4 km) from Playa Mujeres Golf Club, TRS Coral Hotel - Adults Only - All Inclusive is within a 15-minute drive of other popular attractions like Ultramar Ferry Puerto Juárez. This 473-room, 5-star property welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 6 restaurants.

What's nearby

  • Playa Mujeres Golf Club - 14 min walk - 0.8 miles
  • Mujeres Beach - 4 min drive - 1.6 miles
  • Ultramar Ferry Puerto Juárez - 12 min drive - 7.1 miles
  • North Beach - 50 min drive - 8.3 miles
  • Dolphin Discovery - 54 min drive - 10.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Kulinarium Riu Latino - ‬3 min drive
  • ‪Velvet - ‬3 min drive
  • ‪Isla Blanca - ‬2 min walk
  • ‪Lobby Bar - ‬1 min walk
  • ‪Xtra Time - ‬4 min walk

About this property

TRS Coral Hotel - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools
Guests of TRS Coral Hotel - Adults Only - All Inclusive have access to a full-service spa, 3 outdoor pools, and a gym. Free valet and self parking are available, and there's also an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this adults-only property include outdoor tennis courts, free WiFi in public areas, and a conference center.
Guests can expect to find free WiFi and 55-inch Smart TVs with digital channels and pay movies. Memory foam beds with premium bedding and pillow menus ensure a restful night, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and designer toiletries. Free minibar items, furnished balconies or patios, and sitting areas are other standard amenities. Change of towels is available on request.
8 outdoor tennis courts and a health club are featured at the property. 3 outdoor swimming pools are on site along with a fitness center.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zentropia Spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free covered self parking on site
  • Free covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • 2 beach bars
  • 2 swim-up bars
  • 3 bars/lounges
  • 3 poolside bars
  • 6 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Capricho
  • Chic Cabaret Restaurant
  • El Gaucho (Argentinian)
  • La Boheme (French)
  • Tentazione (Italian)

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • 8 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Games
  • Health club
  • Outdoor pool (guest access)
  • Pilates classes
  • Shopping
  • Tennis lessons
  • Water sports equipment
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business center
  • Computer station
  • Conference center (10,710 square feet of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 3 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 33.94 per person, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • Pool access available from 8 AM to 8 PM.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRS Coral Hotel Adults All Inclusive Costa Mujeres
TRS Coral Hotel Adults All Inclusive
TRS Coral Adults All Inclusive Costa Mujeres
TRS Coral Adults All Inclusive
Trs Coral Inclusive Inclusive
TRS Coral Hotel Adults Only All Inclusive
TRS Coral Hotel - Adults Only - All Inclusive Costa Mujeres

Frequently asked questions

Are free cancellation options available at TRS Coral Hotel - Adults Only - All Inclusive?

TRS Coral Hotel - Adults Only - All Inclusive offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at TRS Coral Hotel - Adults Only - All Inclusive?

As of Jan 31, 2026, prices found for a 1-night stay for 2 adults at TRS Coral Hotel - Adults Only - All Inclusive on Mar 1, 2026 start from $594.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around TRS Coral Hotel - Adults Only - All Inclusive?

This property is located in Costa Mujeres within a short 17-minute walk of Playa Mujeres Golf Club. You'll also find Mujeres Beach and Punta Sam Ferry Terminal within a short drive.

Is there parking available at TRS Coral Hotel - Adults Only - All Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is there a spa available at TRS Coral Hotel - Adults Only - All Inclusive?

Zentropia Spa is the property's spa and services include Thai massages, hot stone massages, reflexology, and aromatherapy.

Does TRS Coral Hotel - Adults Only - All Inclusive have a casino on the premises?

No, TRS Coral Hotel - Adults Only - All Inclusive doesn't have a casino.

Is there an indoor pool at TRS Coral Hotel - Adults Only - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 8 AM and 8 PM.

What amenities will couples enjoy at TRS Coral Hotel - Adults Only - All Inclusive?

This adults-only all-inclusive property offers many amenities for couples, including Champagne service as well as 2 beach bars and 3 outdoor pools.

Are there hot tubs at TRS Coral Hotel - Adults Only - All Inclusive?

Yes, this all-inclusive property has a spa tub.

Does TRS Coral Hotel - Adults Only - All Inclusive have a restaurant with a breakfast menu?

Yes, TRS Coral Hotel - Adults Only - All Inclusive has 6 restaurants, and serves free buffet breakfast.

Does TRS Coral Hotel - Adults Only - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at TRS Coral Hotel - Adults Only - All Inclusive.

Does TRS Coral Hotel - Adults Only - All Inclusive have connecting rooms?

No, there aren't connecting guestrooms at this all-inclusive property.

Where is the closest airport to TRS Coral Hotel - Adults Only - All Inclusive?

The closest major airport to TRS Coral Hotel - Adults Only - All Inclusive is Cancun Intl. Airport (CUN), which is 19.3 mi away (46 minutes by car).

Are there rooms with balconies at TRS Coral Hotel - Adults Only - All Inclusive?

Yes, every guestroom at TRS Coral Hotel - Adults Only - All Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Does TRS Coral Hotel - Adults Only - All Inclusive offer wedding services?

Take advantage of the wedding venue at TRS Coral Hotel - Adults Only - All Inclusive if you plan to say "I do" during your trip.

TRS Coral Hotel - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 712 out of 1053 reviews
Rating 8 - Good. 157 out of 1053 reviews
Rating 6 - Okay. 78 out of 1053 reviews
Rating 4 - Poor. 56 out of 1053 reviews
Rating 2 - Terrible. 50 out of 1053 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Todd

Traveled with family
Liked: Amenities, property conditions & facilities
Property was very nice. Staff was friendly. Food was disappointing.
Stayed 7 nights in Nov 2025

10/10 Excellent

Tajanae

Liked: Cleanliness, amenities, property conditions & facilities
10/10. Staff told me that this was my home and they are here to service me. They did not disappoint.
Stayed 4 nights in Oct 2025

10/10 Excellent

Taylor

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is my second time at the resort and they never cease to go above and beyond to make you feel special. I love it so much that I am actually getting married here! There are three pools which are all immaculate and a variety of restaurants, bars, and activities. This resort truly has everything you need and more in one place. Beyond that, the rooms are all spacious - with a hydrotherapy tub, loaded mini fridge, and a balcony (either garden view, ocean view, beachside view). You get assigned a butler at check-in who helps you make dinner reservations, activity reservations, and helps you with everything else you may need. I would definitely recommend to anyone looking to visit Cancun - you genuinely cannot stay at a better all-inclusive resort.
Stayed 1 night in Oct 2025

6/10 Okay

Walter

Traveled with partner
Liked: Property conditions & facilities
The property was nice and Buffet food not so much but dinning was ok. Mosquitoes were bad and butler service was ok. Cleaning service was subpar. Had to keep calling for issues in the room
Stayed 3 nights in Oct 2025

10/10 Excellent

Lesley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 4 nights in Oct 2025

8/10 Good

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fresh! We loved our massages at the spa! Highly recommend
Stayed 5 nights in Oct 2025

8/10 Good

Gabrielle

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
TRS was a good resort. The weather turned out great. I wish there was fun music played by the pool atleast in the afternoon. They had a live saxophone one day and we enjoyed that very much. The rooms were very nice, unfortunately our swim out room smelled musty, and due to the rain by our arrival there were lots of bugs. The food was good. The breakfast buffet over on the family side was a lot more impressive than the small one on the adult size. Our filets at El Dorado were fabulous. Absolutely amazing staff!!! We cannot stress enough how great the staff was. They went above abound beyond to made our stay one to remember. The pool waiters names were Daniel, Alberto, Karina & Karmen. The beach staff were Roger & Viemi. We miss them already. Also Carmen and Miseal were our main butlers and they were great as well. Thank you to these people for an amazing stay.
Stayed 6 nights in Oct 2025

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only gave 4 stars for property condition because they were doing construction on the pathways and it made it more difficult for us to access our building from the pool.
Stayed 5 nights in Oct 2025

10/10 Excellent

Gwendolyn

Stayed 4 nights in Oct 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

PATRICK

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Jose and Christopher were the most amazing, attentive and mind waitstaff. They made the trip incredible! The resort was beautiful. Thank you for an amazing time.
Stayed 5 nights in Oct 2025

10/10 Excellent

Kayla Tenise

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room, good service! Very good drinks and a great experience! Good restaurant ms some could be better.
Stayed 4 nights in Oct 2025

10/10 Excellent

Casey

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay! The resort was beautiful and a very calm space! It was nice that the beach was a walk away and we were able to enjoy the water! The was INCREDIBLE we made friends with the staff right away and everyone was so nice. The staff that stood out to us was Alberto, Roger, Viemi, Karina, and Karmen. They were so nice and they were so sad to see us go! The housekeeping did a great job keeping the room clean and replenishing linens too!
Stayed 6 nights in Oct 2025

10/10 Excellent

Thomas Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotless. Great staff.
Stayed 9 nights in Oct 2025

10/10 Excellent

Michele Stephanie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our time at TRS Coral! Our butlers Eladio and Alexia were fantastic and provided us with excellent service. Our golf cart driver Oscar was fantastic and drove us around all week. Food was good at Portifino, the French restaurant and both steakhouses. The coffee shop was great too! Our swim up was nice but the water could've been warmer. Overall a great time and would return in the future.
Stayed 7 nights in Oct 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place Immaculate
Stayed 3 nights in Oct 2025

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an absolutely amazing time for my birthday. From start to finish it was top notch. The lobby smells so magical. The food was fantastic. Our butlers were amazing. Everyone on staff was absolutely amazing. The grounds were too big to do everything. Definitely stay more than four days. I will absolutely come back again!! Some of the great staff we encountered I don’t think I listed everyone! Brandon - buffet restaurant Carmen - bar cart Vanessa- checking Arturo - bags Chaviel - butler Filberto - breakfast waiter at capricio Ricardo - lobby bar aurum bartender Saul - pool waiter Clara - cabaret waitress Lorenzo - cabana Gladys - cabana Miranda Ivan & mar - tequila tasting Javier- el gaucho waiter Alonzo - cabaret dancer
Stayed 3 nights in Oct 2025

8/10 Good

Briana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was not good. I will be the first to admit that however everything else was really good and I hope they improve the food in the future.
Stayed 3 nights in Oct 2025

10/10 Excellent

Willie john

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort. Butler service takes it over the top. Room service was next level. They keep the rooms clean 3 times a day. Would recommend for a truly relaxing vacation.
Stayed 4 nights in Oct 2025

10/10 Excellent

Scott Michael

Stayed 5 nights in Oct 2025

10/10 Excellent

Jesus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a great time at this resort. Staff was real friendly and helpful. Misael and Carmen were our butlers and were great at communicating and help plan our days there. They even set up our room on our last night. Will definitely be back.
Stayed 5 nights in Oct 2025

10/10 Excellent

Wesley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another fantastic stay at TRS! I cannot wait to return again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Phachita

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great from start to finish. My butlers were amazing
Stayed 3 nights in Oct 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is spotless… Our butlers were top notch and the food was very good.
Stayed 7 nights in Oct 2025

10/10 Excellent

Roberto, DORAL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best costumer service I have ever received in my life has been from Carlos Mota the Rooms Division Manager, from the moment we check in he greeted us with open arms and treated us like if he knew us all his life. He gave us incredible recommendations to the best restaurants, set us up with the best tables and always checked up on us during our whole stay. He's an incredible person and the best staff member of this hotel. I would hands down recommend anyone to go to this hotel.
Chic Cabaret
Stayed 5 nights in Oct 2025

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