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Recent guest reviews

One of the best resorts in Cancun. Service from staff was always great, food was amazing, environment was peaceful yet fun. The location is perfect as it is placed far from the hustle and bustle of the downtown area. Every hotel building has a butler who can help assist guest with restaurant reservations, room preferences, etc. Maggie and Juan were our butler who provided exceptional service. I highly recommend attending the Chic Cabaret Show (extra 35.00 per person but totally worth it). If you dine at LaBoheme, try the beef stroginoff as it was one of the best I have had. Our favorite breakfast spot was the nest as it had the most options for food. As a TRS guest you also have access to the amenities of the Grand Palladium. There are golf carts that taxi guests around the hotel as the compound is very large. There is also a lagoon which has motorized boats that also taxi guests around as needed. Overall we had an amazing time and we highly recommend this hotel to others.

Only issue, was check in was painfully slow, but they did add additional staff to try and reduce the line. You need to book all off your dinners immediately, as they will be booked quickly. A better explanation of restaurant choices and limitations could have been given

The hotel is beautiful. The staff was extremely nice and helpful the entire time I was there. I would definitely return there for another getaway. I’m thinking of good dates now.

This place was designed in such a thoughtful way. Your wristband is also your room key, when your balcony doors are open the air pauses, they use Whats App to send you the itinerary and make your reservations, there is a place to stack sandals when you hit the beach and on and on. Just truly well crafted. We took advantage of the spa and upgraded to a fancier room than I typically have. Food was hit or miss as it usually is depending what you order. We had amazing items (spicy tuna poke bowl, fondue at the French restaurant, gnocchi gorgonzola at the Italian restaurant, and omg the buffet displays!) And then also chose poorly to find our shrimp in a soup had their eyeballs still and weren't deveined, but perhaps those were just decorative and no one expected us to eat them? The staff was always wonderful, and I've never been to a resort where the staff wasn't wonderful, and I would absolutely recommend and return to this resort.

This was a excellent property! I highly recommend going to TRS or the Grand Palladium Costa Mujeres.

I like that had 24/7 access to room service. I love that the staff made us feel welcomed. Service was on point

Staff

Amazing all inclusive hotel! I loved it & the staff were very attentive. Nikolas the cart transportation was very friendly. I enjoyed my stay and how they were always friendly and ready to help! The butler was always readily avaliable through WhatsApp. This is a great resort to stay at

Birthday trip with a group of friends. Pro: -property is beautiful and well kept. -room is great size and modern. -balcony is good size with couches and table. -staff very friendly and polite. -did not have to play the "chair game" at the pool. -plenty of dining options. -golf cart can take you to the sister propery on the family side of the resort. Con: -food presentation was nice, but it lacked taste for the most part. Ask for the spicy habanero olive sauce on the side if you like spicy. -hard to get reservation at the ala carte restaurants for dinner. -check in can take a long time. I did not experience it myself, since i checked in during the evening. -room service can take a long time if it rains. -no pillow menu.

This was my 7th trip to Cancun and I have stayed at some pretty nice resorts but yo, this place was gorgeous and perfectly groomed and manicured! The French and steakhouse restaurants were off the chain! 5 stars all day! It’s pretty big but clean and spacious. No kids or wild teens but it was fun and everyone was friendly. The staff was amazing and so nice and helpful especially Sostenes and shadia they went above and beyond as our butlers (everyone gets one per building and room level) so that was great they helped us navigate around and they are a buffer between you and the front desk and room service. If they were running late or you needed some new towels or more beer and or champagne they will make sure you got it in your room! Very convenient and they are just a text away on the WhatsApp app! So download it before hand. The WiFi is actually great there too even by the pools!

All-inclusive restaurants were amazing at TRS Coral. We had a room that we could walk right into a pool from our patio. It was wonderful. Many things included with our stay—kayaking, hydrotherapy at Zentopia spa, catamaran. Be sure to bring lots of ones for tipping. The staff is friendly and helpful. We had COVID testing done for free so we could fly back to the States.

I wasn't familiar with costa mujeres area, but it was much more than i expected. Nice resort i've ever experienced before, and variety of in hotel activities, but not croud at all. Nice relaxing heaven and highly recommend.

Great resort !

Awful service

DONT DO IT! We went for our honeymoon and we weren’t impressed. We stayed at the TRS in Riveria Maya so our expectations were high. They were rude, didn’t respond to my requests before arrival that it was our honeymoon on 3 separate occasions to book things ahead of time. Food was sub par. La Boheim was awesome and the food never disappoints there! The chic show was nice (we’ve seen it twice) just seemed a little drawn out after sitting for two hours. It’s a 3 hour show! The Covid test is a joke. They book you the day before you leave even if you request a day earlier. We took our test at 8:12am and results were not disclosed until after 8:15pm when we were at dinner! Hard to enjoy your last day just waiting to see if you can board a plane at 8am the next morning. There were a few staff members like Luis and Pedro and that really make you feel welcome but the rest is a complete crap show! There was barely any seaweed which is a huge huge plus but everything else wasn’t good. Oh and the drinks seem so watered down here including the beer! Order bottled beer or wine! We won’t be back. Also, don’t get coerced into a presentation, it’s 35k to be part of the vacation club! Just pay for the massage.

The food was average for an all inclusive the resort itself was beautiful. I did not enjoy that you had to make a dinner reservation for a restaurant, there was no buffet and dinner reservations filled up quick so I was forced to make reservations on my first day for each night. But days out I didn’t really know what I would have a taste for or what time I would be hungry so I didn’t like that you are held to that.

Very clean and great service. Staff was very attentive and made our stay very good and enjoyable.

Vialidad Paseo Mujeres Costa Mujeres QROO

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free covered valet and covered self parking
  • Onsite dining

TRS Coral Hotel - Adults Only - All Inclusive places you 1 mi (1.6 km) from Playa Mujeres Golf Club. This 469-room, 5-star property welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 6 restaurants.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7:00 AM to 11:00 AM. There are ample dining options with 6 onsite restaurants, including Capricho, which specializes in international cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe.


Rooms

Guests can expect to find free WiFi and 55-inch Smart TVs with digital channels and Netflix. Memory foam beds with premium bedding and pillow menus ensure a restful night, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and designer toiletries. Free minibar items, furnished balconies or patios, and sitting areas are other standard amenities. Change of towels is available on request.


Property features

Guests of TRS Coral Hotel - Adults Only - All Inclusive have access to a full-service spa, 3 outdoor pools, and a gym. Free valet and self parking are available, and there's also an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and securing valuables. Other amenities at this adults-only property include a sauna, outdoor tennis courts, and free WiFi in public areas.

Room options

Junior Suite Swim Up Single Use

2 Double Beds | 1 King Bed | Sleeps 1

Junior Suite Swim Up

2 Double Beds | 1 King Bed | Sleeps 2

Loft Suite Jacuzzi Terrace Single Use

2 Double Beds | 1 King Bed | Sleeps 1

Junior Suite Beachside

2 Double Beds | 1 King Bed | Sleeps 3

Guest reviews for TRS Coral Hotel - Adults Only - All Inclusive

Everyone (20) Couples (24) Family (8)
5
Partner Couples

One of the best resorts in Cancun. Service from staff was always great, food was amazing, environment was peaceful yet fun. The location is perfect as it is placed far from the hustle and bustle of the downtown area. Every hotel building has a butler who can help assist guest with restaurant reservations, room preferences, etc. Maggie and Juan were our butler who provided exceptional service. I highly recommend attending the Chic Cabaret Show (extra 35.00 per person but totally worth it). If you dine at LaBoheme, try the beef stroginoff as it was one of the best I have had. Our favorite breakfast spot was the nest as it had the most options for food. As a TRS guest you also have access to the amenities of the Grand Palladium. There are golf carts that taxi guests around the hotel as the compound is very large. There is also a lagoon which has motorized boats that also taxi guests around as needed. Overall we had an amazing time and we highly recommend this hotel to others.

By on Jun 30, 2022

Review comment responded on Jun 30, 2022

Dear Nareg, We are always delighted when guests are impressed not only with the beauty of our location and the distinct dining experiences but also with the authentic service of our team members. Every day we strive to exceed our guests' expectations and it is always hugely gratifying for everyone to know when their efforts have paid off. It pleases me that everyone made your experience a life-enhancing experience.

5
Family

Only issue, was check in was painfully slow, but they did add additional staff to try and reduce the line. You need to book all off your dinners immediately, as they will be booked quickly. A better explanation of restaurant choices and limitations could have been given

By on Jun 24, 2022

Review comment responded on Jun 25, 2022

"Dear Guest, Thank you for selecting TRS Coral hotel as your vacation home. It has been an honor for the entire team to be your hosts and pamper you through luxury service and personalized attention. We hope to have the pleasure of serving you again soon. Kind regards,"

5
Everyone

The hotel is beautiful. The staff was extremely nice and helpful the entire time I was there. I would definitely return there for another getaway. I’m thinking of good dates now.

By on Jun 21, 2022

Review comment responded on Jun 22, 2022

Dear DAVITA, Your TRS Coral hotel family was overjoyed to host you! I’m so happy to see that you were able to create so many memories that will certainly last a lifetime. Whether it’s the world-class hospitality, breath-taking scenery, or divine culinary options, we are thrilled that all aspects of the resort make for a magnificent getaway experience. We look forward to welcoming you back, please do let us know when you have chosen the dates of your new trip.

5
Partner Couples

This place was designed in such a thoughtful way. Your wristband is also your room key, when your balcony doors are open the air pauses, they use Whats App to send you the itinerary and make your reservations, there is a place to stack sandals when you hit the beach and on and on. Just truly well crafted. We took advantage of the spa and upgraded to a fancier room than I typically have. Food was hit or miss as it usually is depending what you order. We had amazing items (spicy tuna poke bowl, fondue at the French restaurant, gnocchi gorgonzola at the Italian restaurant, and omg the buffet displays!) And then also chose poorly to find our shrimp in a soup had their eyeballs still and weren't deveined, but perhaps those were just decorative and no one expected us to eat them? The staff was always wonderful, and I've never been to a resort where the staff wasn't wonderful, and I would absolutely recommend and return to this resort.

By on Mar 20, 2022

Review comment responded on Apr 5, 2022

"Dear Guest, Thank you for sharing your experience at TRS Coral Hotel and contributing to the constant improvement of our service. We are pleased to confirm that your stay with us has been completely satisfactory and that you have taken home a beautiful memory. We hope you will give us the opportunity to welcome you back at TRS Coral Hotel. Warmest regards,"

5
Everyone

By on Nov 21, 2021

5
Partner Couples

This was a excellent property! I highly recommend going to TRS or the Grand Palladium Costa Mujeres.

By on Nov 14, 2021

Review comment responded on Nov 16, 2021

"Dear Guest, It was an honor to be your host during your trip in Costa Mujeres. We are so happy to read your review and know the highlights of your stay with us. Your comments are the best motivation to keep striving to provide the best service of the Caribbean. We hope to see you again when your travels bring you back to Mexico. Kind regards,"

5
Partner Couples

I like that had 24/7 access to room service. I love that the staff made us feel welcomed. Service was on point

By on Sep 24, 2021

Review comment responded on Sep 27, 2021

"Dear Guest, Thank you for selecting TRS Coral hotel as your vacation home. It has been an honor for the entire team to be your hosts and pamper you through luxury service and personalized attention. We hope to have the pleasure of serving you again soon. Kind regards,"

5
Family

Staff

By on Sep 19, 2021

Review comment responded on Sep 20, 2021

"Dear Guest Thank you very much for taking the time to share your review. We are sorry to hear that your experience with us did not meet your expectations. Please be assured that your comments are taken very seriously and are the basis of our improvement work. At TRS Coral hotel, we all look forward for another oportunity to serve you and create a better experience. Cordially,"

5
Family with small children Friends

Amazing all inclusive hotel! I loved it & the staff were very attentive. Nikolas the cart transportation was very friendly. I enjoyed my stay and how they were always friendly and ready to help! The butler was always readily avaliable through WhatsApp. This is a great resort to stay at

By on Sep 7, 2021

Review comment responded on Sep 9, 2021

"Dear Guest, We appreciate this wonderful rating. It's great to know you had an awesome time with us and enjoyed our lovely offerings and services. We hope to welcome you back to have another superb vacation experience. Cordially,"

4
Friends

Birthday trip with a group of friends. Pro: -property is beautiful and well kept. -room is great size and modern. -balcony is good size with couches and table. -staff very friendly and polite. -did not have to play the "chair game" at the pool. -plenty of dining options. -golf cart can take you to the sister propery on the family side of the resort. Con: -food presentation was nice, but it lacked taste for the most part. Ask for the spicy habanero olive sauce on the side if you like spicy. -hard to get reservation at the ala carte restaurants for dinner. -check in can take a long time. I did not experience it myself, since i checked in during the evening. -room service can take a long time if it rains. -no pillow menu.

By on Sep 6, 2021

Review comment responded on Sep 9, 2021

"Dear Guest, On behalf of TRS Coral hotel we thank you for selecting us to enjoy your holidays. We are delighted to learn that the outstanding attention received exceeded your expectations. Your observations have been transmitted to our reaturants managers for their considersations and future trainnings. It will be a pleasure to host once again in our family resort of Costa Mujeres. Best regards,"

TRS Coral Hotel - Adults Only - All Inclusive

Vialidad Paseo Mujeres, Costa Mujeres, QROO 77440
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