See all properties

TRS Coral Hotel - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with 3 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for TRS Coral Hotel - Adults Only - All Inclusive

3 outdoor pools, open 8 AM to 8 PM, cabanas (surcharge), pool umbrellas
Property preview
Lobby sitting area
6 restaurants, breakfast, lunch, dinner served; international cuisine
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
Vialidad Paseo Mujeres, Municipio de Isla Mujeres, Costa Mujeres, QROO, 77440
  • Place, Playa Mujeres Golf Club
    ‪13 min walk‬
  • Place, Mujeres Beach
    ‪3 min drive‬
  • Place, North Beach
    ‪49 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪43 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite Garden View Single Use

55-inch Smart TV with digital channels, TV, books

Junior Suite Garden View Single Use

9.2 out of 10
Wonderful
(10 reviews)
  • 712 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Garden View

55-inch Smart TV with digital channels, TV, books

Junior Suite Garden View

9.0 out of 10
Wonderful
(46 reviews)
  • 712 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Swim Up Single Use

1 bedroom, premium bedding, memory foam beds, free minibar

Junior Suite Swim Up Single Use

8.8 out of 10
Excellent
(5 reviews)
  • 721 sq ft
  • Lake view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Swim Up

Junior Suite Swim Up | 1 bedroom, premium bedding, memory foam beds, free minibar

Junior Suite Swim Up

9.4 out of 10
Exceptional
(23 reviews)
  • 721 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Loft Suite Jacuzzi Terrace Single Use

Loft Suite Jacuzzi Terrace Single Use | View from room

Loft Suite Jacuzzi Terrace Single Use

9.0 out of 10
Wonderful
(2 reviews)
  • 1076 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Loft Suite Jacuzzi Terrace

View from room

Loft Suite Jacuzzi Terrace

9.8 out of 10
Exceptional
(7 reviews)
  • 1076 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Ocean View

Junior Suite Ocean View | View from room

Junior Suite Ocean View

9.6 out of 10
Exceptional
(19 reviews)
  • 710 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Beachside

Junior Suite Beachside | View from room

Junior Suite Beachside

9.4 out of 10
Exceptional
(8 reviews)
  • 710 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Beachside Ocean View

Junior Suite Beachside Ocean View | View from room

Junior Suite Beachside Ocean View

9.8 out of 10
Exceptional
(7 reviews)
  • 710 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Swim Up Beachside

Junior Suite Swim Up Beachside | 1 bedroom, premium bedding, memory foam beds, free minibar

Junior Suite Swim Up Beachside

9.0 out of 10
Wonderful
(12 reviews)
  • 721 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Loft Suite Jacuzzi Terrace Ocean View

Loft Suite Jacuzzi Terrace Ocean View | 1 bedroom, premium bedding, memory foam beds, free minibar

Loft Suite Jacuzzi Terrace Ocean View

8.8 out of 10
Excellent
(13 reviews)
  • 1076 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Loft Suite Beachside Ocean View

Loft Suite Beachside Ocean View | View from room

Loft Suite Beachside Ocean View

9.6 out of 10
Exceptional
(9 reviews)
  • 1076 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

You may also like

Ad
Reception

Ocean Allure Costa Mujeres - Adults Only - All Inclusive

Costa Mujeres
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
9.4 out of 10, Exceptional, 23 reviews
$550 nightly
The price is $550
Jan 25 - Jan 26
Total with taxes and fees
Ocean Allure Costa Mujeres - Adults Only - All Inclusive

About the neighborhood

Costa Mujeres

Located 1 mi (1.6 km) from Playa Mujeres Golf Club, TRS Coral Hotel - Adults Only - All Inclusive is within a 15-minute drive of other popular attractions like Ultramar Ferry Puerto Juárez. This 473-room, 5-star property welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 6 restaurants.

What's nearby

  • Playa Mujeres Golf Club - 13 min walk - 0.7 miles
  • Mujeres Beach - 3 min drive - 1.3 miles
  • Ultramar Ferry Puerto Juárez - 12 min drive - 6.6 miles
  • North Beach - 49 min drive - 7.6 miles
  • Dolphin Discovery - 53 min drive - 9.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪Kulinarium Riu Latino - ‬3 min drive
  • ‪Velvet - ‬3 min drive
  • ‪Isla Blanca - ‬1 min walk
  • ‪Poseidon - ‬9 min walk
  • ‪Lobby Bar - ‬1 min walk

About this property

TRS Coral Hotel - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools
Guests of TRS Coral Hotel - Adults Only - All Inclusive have access to a full-service spa, 3 outdoor pools, and a gym. Free valet and self parking are available, and there's also an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and luggage storage. Other amenities at this adults-only property include outdoor tennis courts, free WiFi in public areas, and a conference center.
Guests can expect to find free WiFi and 55-inch Smart TVs with digital channels and pay movies. Memory foam beds with premium bedding and pillow menus ensure a restful night, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and designer toiletries. Free minibar items, furnished balconies or patios, and sitting areas are other standard amenities. Change of towels is available on request.
8 outdoor tennis courts and a health club are featured at the property. 3 outdoor swimming pools are on site along with a fitness center.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zentropia Spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Similar properties

4 outdoor pools, a heated pool, free cabanas, pool umbrellas
Atelier Playa Mujeres - Adults Only - All Inclusive
  • Pool
  • All inclusive
  • Spa
  • Pet friendly
9.4 out of 10, Exceptional, 1,376 reviews
$631 nightly
The price is $763
Jan 27 - Jan 28
Total with taxes and fees
Atelier Playa Mujeres - Adults Only - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free covered self parking on site
  • Free covered valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • 2 beach bars
  • 2 swim-up bars
  • 3 bars/lounges
  • 3 poolside bars
  • 6 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Capricho
  • Chic Cabaret Restaurant
  • El Gaucho (Argentinian)
  • La Boheme (French)
  • Tentazione (Italian)

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • 8 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Games
  • Health club
  • Outdoor pool (guest access)
  • Pilates classes
  • Shopping
  • Tennis lessons
  • Water sports equipment
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business center
  • Computer station
  • Conference center (10,710 square feet of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 3 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 33.94 per person, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • Pool access available from 8 AM to 8 PM.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRS Coral Hotel Adults All Inclusive Costa Mujeres
TRS Coral Hotel Adults All Inclusive
TRS Coral Adults All Inclusive Costa Mujeres
TRS Coral Adults All Inclusive
Trs Coral Inclusive Inclusive
TRS Coral Hotel Adults Only All Inclusive
TRS Coral Hotel - Adults Only - All Inclusive Costa Mujeres

Frequently asked questions

Are free cancellation options available at TRS Coral Hotel - Adults Only - All Inclusive?

TRS Coral Hotel - Adults Only - All Inclusive offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at TRS Coral Hotel - Adults Only - All Inclusive?

As of Jan 1, 2026, prices found for a 1-night stay for 2 adults at TRS Coral Hotel - Adults Only - All Inclusive on Feb 1, 2026 start from $549.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around TRS Coral Hotel - Adults Only - All Inclusive?

This property is located in Costa Mujeres within a short 19-minute walk of Playa Mujeres Golf Club. You'll also find Mujeres Beach and El Meco Archaeological Site within a short drive.

Is there parking available at TRS Coral Hotel - Adults Only - All Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is there a spa available at TRS Coral Hotel - Adults Only - All Inclusive?

Zentropia Spa is the property's spa and services include deep-tissue massages, hot stone massages, body wraps, and Ayurvedic treatments.

Does TRS Coral Hotel - Adults Only - All Inclusive have a casino on the premises?

No, TRS Coral Hotel - Adults Only - All Inclusive doesn't have a casino.

Is there an indoor pool at TRS Coral Hotel - Adults Only - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 8 AM and 8 PM.

What will couples enjoy most about a stay at TRS Coral Hotel - Adults Only - All Inclusive?

This adults-only all-inclusive property offers many amenities for couples, including Champagne service as well as 2 beach bars and 3 outdoor pools.

Does TRS Coral Hotel - Adults Only - All Inclusive have a hot tub?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does TRS Coral Hotel - Adults Only - All Inclusive have a restaurant with a breakfast menu?

Yes, TRS Coral Hotel - Adults Only - All Inclusive has 6 restaurants, and serves free buffet breakfast.

Does TRS Coral Hotel - Adults Only - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at TRS Coral Hotel - Adults Only - All Inclusive.

Are there connecting rooms at TRS Coral Hotel - Adults Only - All Inclusive?

No, there aren't connecting guestrooms at this all-inclusive property.

Where is the closest airport to TRS Coral Hotel - Adults Only - All Inclusive?

The closest major airport to TRS Coral Hotel - Adults Only - All Inclusive is Cancun Intl. Airport (CUN), which is 19.3 mi away (41 minutes by car).

Are there rooms with balconies at TRS Coral Hotel - Adults Only - All Inclusive?

Yes, every guestroom at TRS Coral Hotel - Adults Only - All Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Does TRS Coral Hotel - Adults Only - All Inclusive offer wedding services?

Take advantage of the wedding venue at TRS Coral Hotel - Adults Only - All Inclusive if you plan to say "I do" during your trip.

TRS Coral Hotel - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 695 out of 1030 reviews
Rating 8 - Good. 155 out of 1030 reviews
Rating 6 - Okay. 76 out of 1030 reviews
Rating 4 - Poor. 54 out of 1030 reviews
Rating 2 - Terrible. 50 out of 1030 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Todd

Traveled with family
Liked: Amenities, property conditions & facilities
Property was very nice. Staff was friendly. Food was disappointing.
Stayed 7 nights in Nov 2025

6/10 Okay

Joan Christian

Stayed 3 nights in Sep 2025

8/10 Good

Shahin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great resort, however it was annoying to listen to a 3 hours time share presentation and dealing with too many sales people
Stayed 6 nights in Sep 2025

10/10 Excellent

Faryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the service I received from all the hotel staff especially our butlers Adrian & Chaviel. The property was gorgeous and our room was immaculate. Thank you so much TRS for an amazing birthday trip.
Stayed 2 nights in Sep 2025

10/10 Excellent

Khai

Stayed 5 nights in Aug 2025

4/10 Poor

Alesha R

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We are really not ones to complain, but with a 5 star resort we truly expected better. Most of the issues we complained about have not gotten better. Night one, the bed was dirty. There was hair all over the bed and in between the sheets, as well as pink & orange colored stains all over two of the sleeping pillows. As you can see, our curtain is still not fixed. We cannot close our curtain completely. We are not getting the privacy we deserve, because our curtain won’t completely close. We reached out about this on day 1 and was told it would be taken care of immediately. Immediately never came for us. Also, we seen two roaches in our room on day two, sent pictures of those. We also complained about our mirror being dirty on days 1&2 of our stay which never got addressed. Everyone that we’ve spoken to on the staff says it’s unacceptable, but yet it was never addressed. We shouldnt have to deal with previous guests filth. Also, we did not receive our amenities that we requested when we booked our room. We did not receive our 2 bottles of liquor that were requested prior to our arrival. Also, we are celebrating my fiancés birthday, this trip was supposed to be all about her so We requested the room be decorated for her birthday and it wasn’t. later on she expressed to me that she did not feel special and birthdays are very important to her. It broke my heart hearing her say that after months of planning & anticipating this trip. We asked to speak with manager but never could
Roaches crawling through the room
Mirror was dirty upon arrival, we requested that this be cleaned because it looked like the previous guest flossed their teeth and left gunk behind. This never got cleaned by the way.
Night one we took a picture of the curtain & sent it to the butler. 1 to let them know that we did not do this, & 2 to let them know that we could not close the curtains all the way, and we were concerned about our privacy. This also was never fixed
This was us using a hanger to clamp the curtains closed so we could have some privacy in our room at night.
Stayed 5 nights in Sep 2025

8/10 Good

Ruth

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa massage was very good but the music system was disruptive because it was going off and on making a scratching sound. No Zen. The glass doors of the buildings and pool were smuggled and dirty. Most disturbing was the cleanliness of the room hallways. Housekeeping was not vacuuming and picking up trash in the hallways of our room. Also someone cut themselves and blood was left on the ping ping table. I am a nurse for my county and that disturbed me as a health professional that it was not cleaned up immediately. Now on the family side, my neice was touch inappropriately buy a man and the management handled it poorly. It was not safe on the family side. All in all our room was beautiful and the TRS side was wonderful in spite of the cleanliness but that is very important for patrons. The transportation was great and my husband and I had a good time. Thank you
Stayed 4 nights in Sep 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Mario

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need better food options
Stayed 3 nights in Sep 2025

10/10 Excellent

Anthony

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes that spa was amazing
Stayed 4 nights in Sep 2025

10/10 Excellent

SHARNETTE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Nice staff & clean
Stayed 4 nights in Sep 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Jimmy was the best butler / server
Stayed 3 nights in Sep 2025

10/10 Excellent

Jarrin

Stayed 1 night in Sep 2025

8/10 Good

Stephany Tambre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are beautiful
Stayed 5 nights in Sep 2025

2/10 Terrible

Harvinder

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
There was loud drilling/ construction right by our room, nonstop, so much for a private pool. If you miss making a dinner reservation, you are out of luck. We were sent to a romantic dinner at “Nest.” It was embarrassing sitting next to a candy shop and a daycare. I got cold coffee for breakfast and heard a loud static noise from the radio. The reservation made at the front desk was a failure. There was nothing VIP about it. Chic was probably the best part.
Stayed 5 nights in Sep 2025

10/10 Excellent

Zhenbao

Liked: Property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

CHUN SANG

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time to Cancun, really enjoyed the atmosphere of the resort given it was slower season when we went! The room was very clean and the resort was not busy at all. The entire resort was very easy to navigate. Their butler system also very handy if you have any questions. Love the spa, probably one of the best spa I’ve been to. The entire stay was very relaxing. Would stay again for sure.
Stayed 6 nights in Sep 2025

10/10 Excellent

KENNETH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience ‼️
Stayed 4 nights in Sep 2025

10/10 Excellent

DESHAUNTA JAMARIO

Stayed 5 nights in Aug 2025

10/10 Excellent

Julissa

Stayed 7 nights in Jul 2025

8/10 Good

Fabiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, the room was super clean and it was always stocked up with fresh drinks. The only thing I didn’t like was that we had to make reservations for dinner, and we didn’t get the chance to try the restaurants we would have liked to. Since they were already booked days in advanced. We were there for 4 days and I would have liked to have the opportunity to try the restaurant I was interested in. We basically got whatever was left over. That’s my only complaint but other than that it was all perfect. :)
Stayed 3 nights in Sep 2025

10/10 Excellent

Lezdeht

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TRS Corral was incredible! Highly recommend! Cristopher and Misa were so kind and attentive as our butlers! Also Ivan was an incredible waiter and made the most amazing drinks! Caesar as well at capricho was such a good and hilarious waiter! I Cannot wait to come back! Thank you TRS for such an amazing experience and vacation!
Stayed 4 nights in Sep 2025

6/10 Okay

Aimara, Miami

Traveled with group
Liked: Cleanliness, property conditions & facilities
Fue nuestra 4ta visita y muy diferente de las ocasiones anteriores; anunciamos de nuestra celebración de aniversario en la reserva por Expedia, enviamos un email a los mayordomos, lo comentamos en recepción en el check in y no tuvieron ni una gentileza de un simple plato de frutas de bienvenida, eso le resta a la calidad del servicio. En años anteriores estaba incluido el hidromasage, el Cabaret Chic, ahora estas bondades son con cargo extra, antes regalaban una botella de algún licor a elegir, ahora ni te lo comentan los mayordomos, el hotel se mantiene cuidado y la comida y bebida en general sigue siendo muy buena pero quedamos muy incómodos con estos inconvenientes
Stayed 2 nights in Sep 2025

10/10 Excellent

Yanna

Stayed 6 nights in Sep 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Overall we really enjoyed the property, the grounds and ambiance were spectacular. Generally the service was excellent, although we had a couple small hiccups with slower service. There was a variety of food choices. Overall the food was good but not great. I recommend the Chic and Bravo dinner experiences. The talent was awesome, and although both cost extra they are worth it! We did have to search out Bravo. It’s new and I don’t think they were promoting it enough. It wasn’t available in the app, and my wife just happened to notice it as we were exploring the “mall” area. We stayed on the “adult only” side, and it was much busier than the family side (most likely because of the time of year we stayed). We ended up using more of the family side, since we were looking for something a little more quiet. The adult side was great if you’re looking for a party atmosphere, or just want to people watch.
Stayed 6 nights in Sep 2025

Hotels