Grand Park Royal Cancun - All Inclusive

4.0 star property
VIP Access

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Photo gallery for Grand Park Royal Cancun - All Inclusive

Royal Master Suite Hot Tub adults only +18 | View from room
Property video
2 outdoor pools, pool umbrellas, sun loungers
Grand Royal Suite Hot Tub adults only +18 | Free minibar, in-room safe, desk, laptop workspace
Master Suite Ocean Front | Living area | 40-inch LED TV with satellite channels, TV, iPod dock

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi

Explore the area

View in a map
Boulevard Kukulkan Km 10.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪2 min walk‬
  • Place, Forum Beach
    ‪18 min walk‬
  • Place, La Isla Shopping Mall
    ‪6 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪45 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Villa Deluxe

  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Villa Junior Suite Plunge Pool

  • 527 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Villa Master Suite Plunge Pool

10.0 out of 10
Exceptional
(2 reviews)
  • 926 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Swim up King

8.6 out of 10
Excellent
(37 reviews)
  • Ocean view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Master Suite

  • Ocean view
  • 786 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Murphy Bed

Premier Ocean Front Doble

8.4 out of 10
Very good
(92 reviews)
  • Ocean view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Master Suite Ocean Front

8.0 out of 10
Very good
(4 reviews)
  • Ocean view
  • 786 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Royal Suite Doble Hot Tub adults only +18

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Premier Superior Ocean Front Double

  • Ocean view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Ocean View Double

7.6 out of 10
Good
(4 reviews)
  • Ocean view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Royal Master Suite Hot Tub adults only +18

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 1023 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Grand Royal Suite Hot Tub adults only +18

  • Ocean view
  • 1109 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Premier Superior Ocean Front King

8.0 out of 10
Very good
(2 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Villa Deluxe Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Villa Premier Plunge Pool Ocean Front

  • Ocean view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Grand Villa Master Suite Ocean Front

10.0 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 926 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa Premier PlungePool King OceanFront

  • Sea view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Ocean View King

8.4 out of 10
Very good
(184 reviews)
  • Ocean view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Royal Suite King Hot Tub adults only +18

9.0 out of 10
Wonderful
(36 reviews)
  • Ocean view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cancun

Located in Zona Hotelera within a short walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Grand Park Royal Cancun - All Inclusive is within a mile (2 km) of other popular sights such as La Isla Shopping Mall. This 247-room, 4-star property has 2 outdoor pools along with a full-service spa and 3 restaurants.

What's nearby

  • Nichupté Lagoon - 2 min walk - 0.1 miles
  • Forum Beach - 18 min walk - 1.0 mile
  • Cancun Convention Center - 5 min drive - 1.1 miles
  • La Isla Shopping Mall - 6 min drive - 1.6 miles
  • Cancun Interactive Aquarium - 6 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Snack Grand Park - ‬3 min walk
  • ‪Flor De Sal - ‬3 min walk
  • ‪El Mirador - ‬1 min walk
  • ‪Lobby Bar - ‬7 min walk
  • ‪Hunter Steak House - Royalton - ‬9 min walk

About this property

Grand Park Royal Cancun - All Inclusive

Guests of Grand Park Royal Cancun - All Inclusive have access to a full-service spa, 2 outdoor pools, and a gym. Free valet and self parking are available, and there's also an area shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and tours or tickets. Other amenities at this all-inclusive property include a rooftop terrace, free WiFi in public areas, and a hot tub.
Guests can expect free WiFi and 40-inch LED TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Free minibar items, furnished balconies or patios, and iPod docks are also available. Change of towels is available on request.
2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Andiamo
  • Le Grand Prime & Lounge
  • Veranda

Things to do

  • 2 outdoor pools
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Shopping

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • 7,535 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (51 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (43 inches high)

More

  • 4 buildings
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • No plastic water bottles
  • Reusable cups
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable/satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property enforces a strict dress code in the restaurants.
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses wind energy.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Cancun Grand Park Royal
Cancun Grand Park Royal Caribe
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Grand Park Royal Caribe All Inclusive
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Grand Park Royal Cancun - All Inclusive All-inclusive property

Frequently asked questions

Will I find all-inclusive options at Grand Park Royal Cancun - All Inclusive?

Grand Park Royal Cancun - All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include soccer, volleyball, and water fitness classes.

How much does it cost to stay at Grand Park Royal Cancun - All Inclusive?

As of Apr 21, 2026, prices found for a 1-night stay for 2 adults at Grand Park Royal Cancun - All Inclusive on May 22, 2026 start from $355, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Grand Park Royal Cancun - All Inclusive?

Grand Park Royal Cancun - All Inclusive provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to do close to Grand Park Royal Cancun - All Inclusive?

This property is situated in Zona Hotelera within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Nichupté Lagoon. You'll also find La Isla Shopping Mall and Forum Beach within a short drive.

Is a spa located at Grand Park Royal Cancun - All Inclusive?

There is a full-service spa available for guests to enjoy and services include Swedish massages, deep-tissue massages, body wraps, and reflexology.

Does Grand Park Royal Cancun - All Inclusive feature a casino?

No, Grand Park Royal Cancun - All Inclusive doesn't have a casino.

Will I find an indoor pool at Grand Park Royal Cancun - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub.

Does Grand Park Royal Cancun - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Grand Park Royal Cancun - All Inclusive has 3 restaurants, and serves breakfast for a surcharge.

Will Grand Park Royal Cancun - All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Grand Park Royal Cancun - All Inclusive.

What is the closest airport to Grand Park Royal Cancun - All Inclusive?

The closest major airport to Grand Park Royal Cancun - All Inclusive is Cancun Intl. Airport (CUN), which is 14.9 mi away (24 minutes by car).

Does Grand Park Royal Cancun - All Inclusive have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Grand Park Royal Cancun - All Inclusive.

Grand Park Royal Cancun - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1226 out of 2369 reviews
Rating 8 - Good. 614 out of 2369 reviews
Rating 6 - Okay. 286 out of 2369 reviews
Rating 4 - Poor. 129 out of 2369 reviews
Rating 2 - Terrible. 114 out of 2369 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Debra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This should not be classified as a luxury hotel. It was very basic. Buffet food awful. Never hot. Saw cockroach wandering amongst the food (see attached picture) Staff (with the exception of reservations/front desk) were friendly and helpful. Front desk rude and disrespectful I would NOT recommend this place to anyone. Very overpriced for what you get Nightly entertainment was a joke
Cockroach at the buffet
Cockroach
Stayed 8 nights in Jan 2026

10/10 Excellent

Aiden

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff at this resort were extremely attentive, hard working, and attentive. The resort grounds, though small, were very clean, and it’s situated in a good location relative to off resort activities. Really enjoyed my stay.
Stayed 8 nights in Jan 2026

10/10 Excellent

Michelle Louise

Stayed 7 nights in Jan 2026

10/10 Excellent

Carrie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facility, excellent and friendly staff!
Stayed 6 nights in Jan 2026

10/10 Excellent

Cristobal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire resort was extremely clean. Staff are kind and professional. Jesus our room cleaner did a lovely job and was informative when we asked for information he was always in a happy mood. The dining staff also seemed very happy and friendly I have never been to a hotel where staff are all pleasant. We will absolutely be back.
Stayed 6 nights in Jan 2026

8/10 Good

Robert John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is amazing. The grounds are perfectly maintained. The beach area is better than any we have seen in the hotel zone, with spacious and ample comfortable seating. Dining options were very good, and the staff were very friendly and accommodating . Best of all was our Butler Yajahira, who checked in on us numerous times each day, and made our trip very special. We would highly recommend this resort.
Stayed 10 nights in Jan 2026

8/10 Good

Patrick

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stay was a positive experience. Check in was sketchy. Were told different things about access to amenities from different people. We arrived early at 12p (confirmed ahead) and waited until 4p for room. Good enough. Had access to everything while we waited. Our room (villa) was spotless. The beach is why you come to Cancun and this resort’s beach is awesome. Service was hit or miss as was the food. We had a butler who helped with reservations for a beach bed daily (great perk) and anything else we may want. You can use them as much or as little as you like. The grounds are spread out and well maintained which we liked but could be a challenge for people with mobility issues. Would we return? Maybe.
Stayed 3 nights in Jan 2026

10/10 Excellent

Stephanie

Stayed 7 nights in Jan 2026

8/10 Good

Aaron Ronald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and view was wow, staff went the extra mile for you. Only thing negative is the food is ok too gross. If u r a foodie person and food is very important to you this resort is not for you. Good selection of cocktails, beer, the house wine not drinkable.
Stayed 7 nights in Jan 2026

10/10 Excellent

Rachelle

Liked: Cleanliness, property conditions & facilities
I had the pleasure of staying at this beautiful resort November 19, 2025. After extensive research, this resort truly stood out. I can confidently say I’m so glad we booked it — five days was simply not enough! The resort itself is stunning, with excellent restaurants, a gorgeous beach and pool area, and beautifully appointed rooms. Rooms: Grand Villa Master Suite Ocean Front (stayed with my fiancé):
 The suite was incredibly spacious, featuring a large, comfortable couch & bed, and a beautiful bathroom. Our private terrace, complete with a plunge pool right on the beach and overlooking the ocean, was absolutely breathtaking.
 Royal Suite Double Hot Tub Beachfront (parents’ stay – adults only):
This room was also very spacious with a lovely layout, a large jacuzzi, and an absolutely stunning ocean view. The beach was gorgeous with soft sand & the ocean warm enough to play in the waves! With VIP status, that included complimentary use of the beach cabanas (normally around $200 USD per day). Reservations can be made through your butler. A special shout-out goes to our butler, Jesica, who was incredibly attentive & kind! I spent most of my time in the large main pool with beautiful views of the beach & a swim up bar. Food was really good. Favorite a la carte - Italian & the Teppanyaki grill Final Thoughts This was hands down my favorite all-inclusive resort I’ve ever visited. While we usually enjoy trying new resorts, this is one I will absolutely return to.
Grand Villa Master Suite Ocean Front
Royal Suite Double Hot Tub Beachfront (parents’ stay – adults only)
Stayed 4 nights in Nov 2025

10/10 Excellent

Faria

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Every from friendly staff to clean rooms and great tasty food. Loved the hospitality and place.
Stayed 6 nights in Jan 2026

6/10 Okay

Gene

Traveled with partner
Room was clean considering the age of the resort. Shower was not draining properly and was unable to be repaired. We stood on beach towels with bath mat on top in order to keep our feet out of dirty water. At one point the turn down maid came in to take our dirty coffee, cups and wine glasses. Since we had a swimout room we happened to be there to watch her rinse our old glasses in the bathroom sink and towel dry and then put them back for next day. We weren't supposed to drink the water from the tap, why would it be okay to drink from unsanitised glasses?? Also, very vacation club heavy (time share experience) This resort is short of service, quality and luxury, time for a name change or a reno. Improve communication with guests and resolve issues sooner.
Stayed 7 nights in Jan 2026

10/10 Excellent

RONALD, alvarado

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2026

8/10 Good

Dale

Liked: Cleanliness, amenities, property conditions & facilities
Secondly floor room with ocean very was very nice. Room was clean and comfortable. The wind whistling through the sliding door frame was annoying at night. Cleaning staff were very polite and courteous. Restaurants, buffets and snack bars had plenty of selection. Food was fresh and enjoyable. Serving staff were very attentive and engaging. Evening entertainment was very good. The beach and ocean facing view was great but a few more beach chairs and cabanas would have been nice. Overall, very please for a first time experience.
Stayed 7 nights in Jan 2026

10/10 Excellent

Khamden

Stayed 1 night in Dec 2025

10/10 Excellent

Ana Sofia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the personnel was really nice, thoughtful and responsive. The room was always clean. The property was well kept. A great experience overall.
Stayed 12 nights in Dec 2025

10/10 Excellent

Tara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve been going to Grand Park Royal for 10 years. We enjoyed bringing our children and now we enjoy going as a couple. Staff is amazing and very friendly. Not a spring break party resort if that’s what you’re looking for. Only complaint would be that I wish the hot tub wasn’t always filled with young kids.
Stayed 7 nights in Jan 2026

10/10 Excellent

Gabrielle, Visalia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our experience at this hotel. We stayed for 9 nights and the staff was amazing. Edgar at the cafe always greeted us with a smile and was super nice. We also had a butler named Alejandro and he was so helpful and great. The food selection was great at all the restaurants and Diana at the buffet area provided us great service. We will definitely be returning for an even longer stay.
Stayed 9 nights in Jan 2026

10/10 Excellent

Said

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very cool
Stayed 7 nights in Jan 2026

10/10 Excellent

Reshad

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good experience
Stayed 8 nights in Jan 2026

6/10 Okay

Yelka

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Two important things 1. The food was very poor 2. People chased you all over the resort trying to convince you to sign up for a membership. 3. The adult pool was so cold, it was not heated 4. No very good experience this time
Stayed 5 nights in Jan 2026

6/10 Okay

Angelo

Stayed 7 nights in Jan 2026

10/10 Excellent

Validity

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is everything you’ll think it’ll be and more. The beach was steps away from our room, the pools were very nice and the adult pool was there if you wanted a more quieter relaxed experience away from the other kids. The food was mid but that’s what you usually expect from an all inclusive serving around 5000+ people at a time although that Italian restaurant was really good. Unfortunately the hot water did end up going in and out in our room but ended up fixing itself, the toilet got clogged and we called someone they came immediately to fix. I can say this hotel cares and takes care of their customers! I would love to come back and visit!
Stayed 4 nights in Jan 2026

10/10 Excellent

Emanuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 7 nights in Jan 2026

10/10 Excellent

Demetrio

Really good… room..support and entire place
Stayed 6 nights in Dec 2025