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Recent guest reviews

I loved the food and staff. Everything was perfect there was nothing to dislike about it.

fantastic hotel, great for couples. Luis was a great server. will go back. 5 star

Kenia at La Isla Trattoria was amazing Alberto gave us a fabulous tequila tasting Louis always made sure we had our pool towels Betel made some awesome drinks at the pool bar Pasqual took excellent care of us at the lobby bar at night Hugo made sure we were taken care of at lobby bar in the early afternoon and at the caffeta. Jesus made some amazing sushi Manolo took great care of us at La Isla Trattoria

Exceptional Resort. The staff make this what it is, Beloved.

A top notch resort. Amazing service and staff. Off site activities available. No kids. Belongs to a series of other resorts all high praise during my visit. Didn't love the food.

Wonderful property! Good was fantastic!!! Will be back!

We spent 10 glorious days here for our honeymoon. To say it was perfect would be an understatement. From the moment we arrived, we felt like the most important people at the resort. The staff is absolutely incredible some named to include Alberto, Felipe, and Alex. They were always there to assist you, make you comfortable, and provide excellent service. The rooms and the resort are impeccably clean with beautiful beaches as well. It was very relaxing and low key for those looking to have a relaxing trip with your loved one. The food was also delicious and had many different options. We ended our trip with hydrotherapy and massage at the spa, which left us even more relaxed with the smoothest skin possible. I wish we could have stayed longer and will definitely be back. Thank you beloved for the perfect memories!

More than 50% of time, Internet was down. Our AC was making so much noise so we requested to fix it on our third night. (we should have complained it on our first night) Repair men for internet spent our room more than 4 hours, but they just fixed it temporary. They forgot our room service one morning. Since our room was defect, they should have offered some discount for furture.

This was the second time my husband and I visited Beloved and is by far our favorite hotel ever! The standout element is the amazing staff. Our beach server Eduardo was the most attentive and helpful staff member. The free beach activities that they offer were also awesome!

The business levels were superb, we never had to wait for anything! The food was especially smazing, from Lupita Steakhouse all the way to beach service. Always got a great spot at the beach, which was extremely clean! The best thing was no kids at the resort! I cannot rate this property highly enough, the hospitality was through the roof and our only tegret on the whole trip was leaving the resort for a day for a Catamaran Tour. Simply amazing!

This property is a perfect 10. The best part about Beloved Hotel is the personal attention you receive from the staff. If you are looking for a place to relax , this is the place for you.

Condominio Playa Mujeres Punta Sam QROO

Hotel highlights

  • Steps from Mujeres Beach
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free valet and self parking

Located in Playa Mujeres within a mile (2 km) of Punta Sam Ferry Terminal, Beloved Playa Mujeres - Couples Only All Inclusive is within 2 miles (3 km) of other popular sights such as Playa Mujeres Golf Club. This 109-room, 5-star property has 3 outdoor pools along with a marina and a full-service spa.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7:00 AM to 10:30 AM. There are multiple options for onsite dining with 4 restaurants, including Le Bisou, which has ocean views. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


Rooms

The 109 accommodations feature furnished balconies and afford space to spread out with sitting areas. Guests can expect free WiFi and 55-inch LED TVs with satellite channels. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and designer toiletries. Indoor private spa tubs, free minibar items, and coffee makers are other standard amenities.


Property features

Beloved Playa Mujeres - Couples Only All Inclusive features a marina, a full-service spa, and 3 outdoor pools. Free valet and self parking are available, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and luggage storage. Other amenities at this adults-only property include a fitness center, a spa tub, and free WiFi in public areas.

Room options

Beachfront Casita Suite w/ Private Pool + Free On-Site Covid19 Test

1 King Bed | Sleeps 2

Terrace Suite with Plunge Pool + Free On-Site Covid19 Test

1 King Bed | Sleeps 2

Terrace Suite With Plunge Pool

1 King Bed | Sleeps 2

Swim Up Suite + Free On-Site Covid19

1 King Bed | Sleeps 2

Guest reviews for Beloved Playa Mujeres - Couples Only All Inclusive

Everyone (57) Couples (23) Family (2)
5
Partner Couples

I loved the food and staff. Everything was perfect there was nothing to dislike about it.

By on Jun 6, 2021

Review comment responded on Jun 8, 2021

Thank you for choosing Beloved Playa Mujeres as the host of your Caribbean holiday and for taking your valued time to share your review. We are very pleased to read that we surpassed your expectations successfully since the beginning. As a luxurious all-inclusive resort, we take care of every single detail in order to deliver an unforgettable guest experience, as exceptional and unique as it can be. We pay attention to offer good food quality and the outstanding service provided by our lovely colleagues in order to exceed your expectations. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

5
Everyone

By on May 30, 2021

Review comment responded on Jun 9, 2021

Allow us to thank you for your preference on Beloved Playa Mujeres and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.

5
Partner Couples

fantastic hotel, great for couples. Luis was a great server. will go back. 5 star

By on Apr 26, 2021

Review comment responded on Apr 26, 2021

Thank you for choosing Beloved Playa Mujeres as the host of your Caribbean holiday and for taking your valued time to share your review. We are very pleased to read that we surpassed your expectations successfully since the beginning. As a luxurious all-inclusive resort, we take care of every single detail in order to deliver an unforgettable guest experience, as exceptional and unique as it can be. We pay attention to offer good food quality, keep our grounds and facilities immaculate and well maintained the outstanding service provided by our lovely colleagues, and provide you with excellent service in order to exceed your expectations. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

5
Partner Couples

Kenia at La Isla Trattoria was amazing Alberto gave us a fabulous tequila tasting Louis always made sure we had our pool towels Betel made some awesome drinks at the pool bar Pasqual took excellent care of us at the lobby bar at night Hugo made sure we were taken care of at lobby bar in the early afternoon and at the caffeta. Jesus made some amazing sushi Manolo took great care of us at La Isla Trattoria

By on Apr 6, 2021

Review comment responded on Apr 6, 2021

Thank you for choosing Beloved Playa Mujeres as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues, our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience, as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

5
Everyone

By on Mar 4, 2021

Review comment responded on Mar 15, 2021

Allow us to thank you for your preference on Beloved Playa Mujeres and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.

5
Everyone

By on Feb 22, 2021

Review comment responded on Mar 4, 2021

Allow us to thank you for your preference on Beloved Playa Mujeres and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.

5
Everyone

By on Jul 26, 2020

5
Everyone

By on Dec 15, 2019

5
Everyone

By on Dec 15, 2019

5
Partner Couples

Exceptional Resort. The staff make this what it is, Beloved.

By on Dec 14, 2019

Beloved Playa Mujeres - Couples Only All Inclusive

Condominio Playa Mujeres, Punta Sam, QROO 77400
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