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Beloved Playa Mujeres by Excellence All Inclusive AdultsOnly

5.0 out of 5.0

Recent guest reviews

The Beloved was very nice and well maintained. The food was great and the staff was always working to please. I would recommend this to anyone wanting to visit this area and will plan to go again.

This is our 4th time staying here in the last 2 years. Beautiful beach, no seaweed, they clean it daily, service is top notch, the staff really goes out if their way to make sure you are completely happy, rooms are very comfortable with jacuzzi and large patio or your own swimming pool if you upgrade to a casita. I would definitely recommend it to family and friends. The food is great too despite all inclusive resort. It's adults only now so no kids there. If you are looking for an amazing experience and treat yourself you should give it a try. Don't forget to try the spa and hydrotherapy, one of the best spas in my opinion. 5 stars resort!

Was bitten from head to toes by mosquitoes. They did start spraying a couple days later but was horrible they were in your dinner trying to eat. Room was warm staff did bring us a fan that helped. There wifi is horrible. Have to go to game room and use little computers to get online. Asked to speak to manager but they were always to busy figured when we were leaving they would at least talk to me then but nope. I was really disappointed to spend good money and gave the issues we had. A shame cause the property is beautiful and the beach is perfect and 90℅ of the staff is excellent but the issues really soured the vacation.

We stayed four nights which we felt was good. We ate at all the restaurants and liked the Natura bar for smookies. Staff was great! We enjoyed taking long walks on the beautiful quiet beach with the really soft sand.

Beloved is a gorgeous, 5 star, boutique resort, where you are treated like royalty! My husband is disabled so the resort's smaller size was perfect, as there wasn't too much walking required. The pool and beach area were immaculate and beautiful. It was never crowded and you could always find one of the most wonderful, cushy, double beds with tons of pillows everywhere! The infinity pool with swim up bar was an oasis and Daniel the swim-up bartender was funny and made great drinks! Roosevelt, at the beach activities center was such a friendly and helpful guy! I thoroughly enjoyed the hobie sail boat ride out towards Isla Mujeres with him! Also, the included hydrotherapy session at the spa was definitely worth taking advantage of. Eli guided us through the circuit and gave us a wonderful massage at the end. We really enjoyed getting up early and taking our time, enjoying the breakfast buffet. Everything was delicious and they had such a wide variety of hot and cold items. The French press coffee was perfect. We only stayed 3 nights and 4 days but every one of them was memorable, relaxing and glorious! If there is a heaven on earth, Beloved was just that. I would highly recommend Beloved to couples looking for that special, romantic trip of a lifetime!

Everything else as clean. So many options for food and with excellent service. Very quiet and low key spot so it was relaxing.

Hotel was booked full, but you couldn't tell. On the busiest day in the main pool there were maybe thirty people. Most afternoons there were fewer than twenty. We always found a seaside bed and cabana in the morning. There was no need for the mad dash to the beach to find a chair. If you've ever stayed at an Excellence property, the entire hotel is basically set up as a 100 room "Excellence Club" experience.

First class hotel. Superb food and service. Pool area service could be better. The culture of the employers is special.

My wife and I went here for our honeymoon. I spent many hours trying to figure out the best resort for the money. We were not disappointed one bit. From the moment you arrive at the resort, you are greeted with a wet towel (very much needed on a hot August day) and a drink. The workers were extremely nice and helpful throughout out entire trip. Our room was fantastic and had a gorgeous view (with plunge pool). It had complimentary bottles of alcohol and beer was stocked. It was nice having the extra snacks in our room too. You can request to get a bottle of your choice too without any fee. The shower was huge! The beach was incredible. We left right away in the morning after our wedding so we did not get much sleep and were incredible tired once we arrived to the resort. We fell asleep in one of the beds by the ocean. It was so peaceful. The food was pretty decent.. We had an excellent Mexican meal which is only done once a week (Tuesday I believe). We ended up ordering in a lot and it was very good and always delivered very quickly. What is great about this resort and sets itself apart from others is that it isn't so large. There weren't very many people which made it very peaceful (until a huge wedding party arrived for one weekend). We definitely want to go again for our anniversary if we have the chance. Whenever we go on vacations now, we always say how much better our resort was at Beloved. You WILL enjoy your stay here and WILL want to come back. Thank you

My wife and I just spent a week at The Beloved Playa Mujeres. The resort is really nice, well maintained. Staff was excellent. Very accommodating. Food was really excellent.

Very nice boutique hotel. Quiet if you prefer, nice for a small group.

We usually stay the the Excellence Playa Mujeres which is the property next to Beloved. This was our first stay here. As with the Excellence, the facility is beautiful, clean and the service impeccable. It is smaller and more quiet if you're looking for a quieter escape. We stayed in the Consantida casita on the 2-3 level. We were right on the beach and had a great view. There are fewer bats and restaurants here than next door but the food is delicious! The crepe and waffle bar is a must visit. Highly recommend this for a quiet break. If you're looking for a party resort this might not be the place.

We stayed 5 days with a group of friends and had a great time!! The food is excellent.. much fresher than I expected. We ate fresh seafood, salads, and unbelievable guacamole all week. There was also an excellent juice bar. The service was fantastic he staff came by every few minutes to refill drinks or ask how the could help in any way. Alberto was a bartender that was especially fun!! Our room was humid but the rest of the resort was fantastic. The spa was clean and the aqua therapy service was a lot of fun.

Great pkace to stay. No beach sellers as its s guarded community. Quiet at night and very clean! Staff is fantastic too!

The staff is wonderful, they go out of their way to make sure you have everything you want or need. Beautiful accommodations, good food a beach and a spa...perfection.

Our first trip was for a friend's wedding, this time in between babies. Both times it was pure porasure to be there. The staff, the ammenities, the FOOD, everything is wonderful. Highly recommend to anyone looking for fun, relaxation and a good experience.

The hotel is amazing. The staff is so attentive and really strive to make your stay amazing. The adults only aspect is incredible- the pools are so nice and quiet. Lots of activities. We will definitely be returning here.

Wow, I can't say enough about Beloved!! We have been coming to Mexico for 20 years & this is by far the best! I really can't express how awesome this resort is. The staff is beyond exceptional & go above & beyond to make you happy. We upgraded (no pressure to do so) to the penthouse & it was SPECTACULAR! The resort is the cleanest & nicest we have ever been to. Besides the beautiful facility, the extremely accommodating staff is icing on the cake. They planned a surprise birthday dinner for my husband & no charge! I can not wait to go back!!

Best Hotel and service by The personnel, wonderfull FOOD Clean beach and Blue sea Romantic get away

The friendliest staff I've ever met. Food was delicious at every restaurant. Great beach and pool areas. Loved that they had a ton of cabana type beds available at the pool and beach.

Condominio Playa Mujeres Playa Mujeres QROO

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located within a mile (2 km) of Punta Sam Ferry Terminal, Beloved Playa Mujeres by Excellence All Inclusive AdultsOnly is within 2 miles (3 km) of Playa Mujeres Golf Club. This 109-room, 5-star resort has 3 outdoor pools along with private in-room spa tubs and a full-service spa. El Meco Archaeological Site is also 2.5 mi (4 km) from the resort, which is on the beach.


Dining

Free buffet breakfast is served each morning from 7 AM to 10:30 AM. Enjoy the garden views at Aroma Restaurant, one of 4 onsite restaurants. Satisfy your hunger from the comfort of your room with 24-hour room service.


Rooms

The 109 air-conditioned accommodations feature furnished balconies and afford space to spread out with sitting areas. Guests can expect to find free WiFi and 42-inch LED TVs with satellite channels and DVD players. Beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and designer toiletries. Private spa tubs, free minibar items, and iPod docks are also standard.


Property features

Beloved Playa Mujeres by Excellence All Inclusive AdultsOnly features a marina, a full-service spa, and 3 outdoor pools. Free valet and self parking are available—or if you're not driving, take the airport shuttle during limited hours. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this adults-only resort include a fitness center, a spa tub, and an outdoor tennis court.

Room options

Swim Up Suite W/ Private Garden

Full 2 | King 1 | Sleeps 2

Junior Suite, Ocean View

Full 2 | King 1 | Sleeps 2

Ocean View Terrace Suite W/ Plunge Pool

King 1 | Sleeps 2

Casita Suite w/Private Pool

King 1 | Sleeps 2

Guest reviews for Beloved Playa Mujeres by Excellence All Inclusive AdultsOnly

Everyone (22) Couples (115) Business (1) Family (75) Friends (12) Other (3)
5

very nice place and conditions.

Everyone

The Beloved was very nice and well maintained. The food was great and the staff was always working to please. I would recommend this to anyone wanting to visit this area and will plan to go again.

By , from Florida on Jul 15, 2017

5

excellent!

Everyone

This is our 4th time staying here in the last 2 years. Beautiful beach, no seaweed, they clean it daily, service is top notch, the staff really goes out if their way to make sure you are completely happy, rooms are very comfortable with jacuzzi and large patio or your own swimming pool if you upgrade to a casita. I would definitely recommend it to family and friends. The food is great too despite all inclusive resort. It's adults only now so no kids there. If you are looking for an amazing experience and treat yourself you should give it a try. Don't forget to try the spa and hydrotherapy, one of the best spas in my opinion. 5 stars resort!

By on Jul 13, 2017

3

mosquitoes warm room

Everyone

Was bitten from head to toes by mosquitoes. They did start spraying a couple days later but was horrible they were in your dinner trying to eat. Room was warm staff did bring us a fan that helped. There wifi is horrible. Have to go to game room and use little computers to get online. Asked to speak to manager but they were always to busy figured when we were leaving they would at least talk to me then but nope. I was really disappointed to spend good money and gave the issues we had. A shame cause the property is beautiful and the beach is perfect and 90℅ of the staff is excellent but the issues really soured the vacation.

By , from florida on Jun 24, 2017

5

beautiful resort

Couples

We stayed four nights which we felt was good. We ate at all the restaurants and liked the Natura bar for smookies. Staff was great! We enjoyed taking long walks on the beautiful quiet beach with the really soft sand.

By , from Denver, CO. on Jun 3, 2017

5

~we fell in love with beloved~

Couples

Beloved is a gorgeous, 5 star, boutique resort, where you are treated like royalty! My husband is disabled so the resort's smaller size was perfect, as there wasn't too much walking required. The pool and beach area were immaculate and beautiful. It was never crowded and you could always find one of the most wonderful, cushy, double beds with tons of pillows everywhere! The infinity pool with swim up bar was an oasis and Daniel the swim-up bartender was funny and made great drinks! Roosevelt, at the beach activities center was such a friendly and helpful guy! I thoroughly enjoyed the hobie sail boat ride out towards Isla Mujeres with him! Also, the included hydrotherapy session at the spa was definitely worth taking advantage of. Eli guided us through the circuit and gave us a wonderful massage at the end. We really enjoyed getting up early and taking our time, enjoying the breakfast buffet. Everything was delicious and they had such a wide variety of hot and cold items. The French press coffee was perfect. We only stayed 3 nights and 4 days but every one of them was memorable, relaxing and glorious! If there is a heaven on earth, Beloved was just that. I would highly recommend Beloved to couples looking for that special, romantic trip of a lifetime!

By , from Myrtle Beach, SC on May 31, 2017

Review comment responded on Jun 7, 2017

Dear Somebeach1972, First and foremost, thank you for choosing Beloved Playa Mujeres as the hotel of your preference for your getaway, and for recommending us to all Expedia users. It satisfies us to know that you had a memorable stay at our hotel. In addition, thank you for the generous comments about your positive experience with us and mentioning the great service provided that made your stay even more enjoyable! Know that your amiable comments will reach our staff at the resort, especially Daniel and Roosevelt. Our colleagues will be more than happy to receive your compliments! We also appreciate your constructive feedback, which helps us identify the areas of opportunity encountered during your stay. It will be a pleasure to welcome you and your husband back and provide you with a great stay! Receive our warmest regards from Cancun!

5
Everyone

Everything else as clean. So many options for food and with excellent service. Very quiet and low key spot so it was relaxing.

By on May 19, 2017

5

small, high-end, all-inclusive, adults-only.

Couples

Hotel was booked full, but you couldn't tell. On the busiest day in the main pool there were maybe thirty people. Most afternoons there were fewer than twenty. We always found a seaside bed and cabana in the morning. There was no need for the mad dash to the beach to find a chair. If you've ever stayed at an Excellence property, the entire hotel is basically set up as a 100 room "Excellence Club" experience.

By , from Illinois on May 9, 2017

Review comment responded on May 19, 2017

Dear DW, Let us thank you for choosing Beloved Playa Mujeres as host of your getaway and for sharing your experience with all Expedia users. We are delighted to read your detailed and enthusiastic words regarding your stay with us. It is great to know how much you enjoyed our facilities, and our colleagues, delivering and excellent service, were able to exceed your expectations. In addition, thank you for your constructive criticism which helps with our continuing efforts to provide an excellent service and a great stay. We truly hope to have the privilege to welcome you back in a near future. Receive our warmest regards from the Beloved Family!

4

excellent hotel

Couples

First class hotel. Superb food and service. Pool area service could be better. The culture of the employers is special.

By , from Manhasset, NY on Apr 21, 2017

Review comment responded on Apr 25, 2017

Dear Dan, Let us thank you for choosing Beloved Playa Mujeres as host of your getaway and for sharing your experience with all Expedia users. We are delighted to read your kind words regarding your stay with us and to know how much you enjoyed our facilities and the attentive service provided by our colleagues. In addition, thank you for your constructive criticism which helps with our continuing efforts to provide an excellent service and a great stay. We truly hope to have the privilege to welcome you back in a near future. Receive our warmest regards from Cancun!

5

honeymoon

Everyone

My wife and I went here for our honeymoon. I spent many hours trying to figure out the best resort for the money. We were not disappointed one bit. From the moment you arrive at the resort, you are greeted with a wet towel (very much needed on a hot August day) and a drink. The workers were extremely nice and helpful throughout out entire trip. Our room was fantastic and had a gorgeous view (with plunge pool). It had complimentary bottles of alcohol and beer was stocked. It was nice having the extra snacks in our room too. You can request to get a bottle of your choice too without any fee. The shower was huge! The beach was incredible. We left right away in the morning after our wedding so we did not get much sleep and were incredible tired once we arrived to the resort. We fell asleep in one of the beds by the ocean. It was so peaceful. The food was pretty decent.. We had an excellent Mexican meal which is only done once a week (Tuesday I believe). We ended up ordering in a lot and it was very good and always delivered very quickly. What is great about this resort and sets itself apart from others is that it isn't so large. There weren't very many people which made it very peaceful (until a huge wedding party arrived for one weekend). We definitely want to go again for our anniversary if we have the chance. Whenever we go on vacations now, we always say how much better our resort was at Beloved. You WILL enjoy your stay here and WILL want to come back. Thank you

By , from South Dakota on Apr 20, 2017

Review comment responded on Apr 25, 2017

Dear Bryce, Allow us to thank you for choosing Beloved Playa Mujeres as host of your honeymoon celebration and for taking a valued time to share your experience with all Expedia users. We are amused to read your amiable words regarding your experience with us and to know that Beloved Playa Mujeres was able to satisfy all your personal needs, exceeding your expectations in so many aspects. Thank you for adding very generous remarks of the positive sides of your vacation and mentioning the gorgeous facilities and the excellent services provided by our dedicated staff that made your stay so enjoyable and memorable. It will be a great honor to welcome you again soon and provide another romantic getaway. Please receive our warmest regards from the Beloved Family!

5

amazing hotel, great staff, excellent food

Couples

My wife and I just spent a week at The Beloved Playa Mujeres. The resort is really nice, well maintained. Staff was excellent. Very accommodating. Food was really excellent.

By , from Ashburn, VA on Mar 23, 2017

Review comment responded on Mar 27, 2017

Dear Jordan, Let us thank you for choosing Beloved Playa Mujeres as host of your holidays and for sharing your review. We are very pleased for your generous remarks of the positive sides of your vacation. Thank you very much for the positive remarks of your stay with us. We also appreciate your constructive feedback, which helped us identify specifically the areas of opportunity encountered during your stay. We look forward to welcoming you back soon for another enjoyable getaway. Receive our warmest regards!