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Beloved Playa Mujeres by Excellence All Inclusive AdultsOnly

5.0 out of 5.0

Recent guest reviews

We returned last night after staying at Beloved. We stayed at the Consentida 2 room which is literally 5 steps from the beach. The room was nothing short of FABULOUS. This is our 7th stay at an all inclusive resort in the Cancun area. We have stayed at a different one each time (per our choice just to have a different feel each time we go. BELOVED was the nicest one of all 7. The staff was terrific, the food was very good. Let me point out a few people who went above and beyond. Oscar at the beach kept our drinks replenished. Carlos at the Lupita lounge bar was very personable. Christian at the Isle steak house restaurant was superb. He made us Banana Flambant that was out of this world. He made it right at the table and was very impressive. 2 things we did not like - thus the 4 rating and not a 5. The beach is not that good. We have been to resorts in Cancun with a lot better beaches. The 2nd was our service at Lupita restaurant. By all reviews, we thought this was going to be the best of all the eateries. It was NOT. We saved this for our last night because we wanted to end our trip on a high note. The service was so bad at Lupita that we eventually got up and left. One thing my wife really liked was the smallness of BELOVED. We never had to make a reservation or to be in a crowded area.

I have been to several all inclusive resorts in Mexico and this is the one that I compared them all to. Nothing even comes close. I just revisited after 5 years, and as far as I'm concerned, it's the only one I will visit from now on. The service, food, luxury, and serenity is above and beyond expectation.

The staff was very attentive and most spoke good English and were happy to help translate anything. Christopher the activities director was very fun. He was always wanting to make sure everybody had a good time and was constantly joking around with the guests.

Poor food quality. Cold water in pools Massage service too expensive

best ever resort we been to all employees went out of there way to make our stay increable

Money well spent. The staff is beyond friendly and more than willing to accommodate in any way. We both felt it was the best week we’ve ever had.

Food quality is just average at best. Bed was super comfortable. Wifi was terrible. Service is good. Check in service was okay but did not feel warm and welcome at all.

My husband & I just got back from Beloved Playa Mujeres. It was a great, relaxing time. The staff was as nice as could be and the food was very good. The gym was nice and they even offer classes! There were activities throughout the day and we really enjoyed the band that played in the courtyard each evening. The only thing semi-negative thing would be the description of the room we booked. It said it was 'Two Story Casita Suite w/Plunge Pool Ocean Front' but there was nothing ocean front about it. At best, from the 2nd story, where the plunge pool was, there was a far-off ocean view. Nice, but not what I thought we were getting and was a bit misleading.

We absolutely loved our stay at Beloved. Just a stunning resort, very low key and romantic. We enjoyed our jr suite which is quite spacious. The food was very good. Loved the beach. The staff made all the difference, super kind and consistently friendly and accommodating. The one thing we didnt like was the bathroom because the toilet is only separated by a glass "half" door, so not private enough in our opinion. However, this was a small thing in the bigger picture and we would certainly stay at Beloved again.

Deserving of five stars! Amazing staff, rooms and service. Truly all-inclusive resort.

Definitely coming back. Staff, and service was amazing, amenities, beaches and the resort was clean and beautiful. Highly recommend for couples looking fort a secluded, private place to spend their time. A lot of activities are available and staff is very friendly and helpful

My husband and I stayed in one of the beachfront casitas with a private pool and we loved it! The staff was so polite, helpful and made us feel right at home. One of the waiters that serviced the pool "Eduardo" made our stay in our casita a dream! He was outstanding! We are already planning our anniversary there for next year.

This has been the most pleasant stay in Cancun in our 4 years coming here. The hotel is north of the hotel zone which means 2 things: it is more quiet and isolated and the beach is calmer and tranquil. The hotel is a boutique hotel, which means you get more pampered by the staff because there is less people for them to worry about. And you will be pampered because the staff is fantastic. There are "only" 4 restaurants, but they have great variety and everything is delicious. We upgraded to one of the terrace suites when we checked in, and it was fantastic. Private pool and jacuzzi and tons of space in the beautiful room. We will definitely be coming back!

First time in Cancun. Stayed here for 4 days and we loved it!! The staff was very nice and helpful from the time we stepped off the airport shuttle till we stepped into it. The room was impressive and bed was amazing!! Best sleep we had! Highly recommend this place if you want to get away from it all and relax!!

The Beloved was very nice and well maintained. The food was great and the staff was always working to please. I would recommend this to anyone wanting to visit this area and will plan to go again.

This is our 4th time staying here in the last 2 years. Beautiful beach, no seaweed, they clean it daily, service is top notch, the staff really goes out if their way to make sure you are completely happy, rooms are very comfortable with jacuzzi and large patio or your own swimming pool if you upgrade to a casita. I would definitely recommend it to family and friends. The food is great too despite all inclusive resort. It's adults only now so no kids there. If you are looking for an amazing experience and treat yourself you should give it a try. Don't forget to try the spa and hydrotherapy, one of the best spas in my opinion. 5 stars resort!

Was bitten from head to toes by mosquitoes. They did start spraying a couple days later but was horrible they were in your dinner trying to eat. Room was warm staff did bring us a fan that helped. There wifi is horrible. Have to go to game room and use little computers to get online. Asked to speak to manager but they were always to busy figured when we were leaving they would at least talk to me then but nope. I was really disappointed to spend good money and gave the issues we had. A shame cause the property is beautiful and the beach is perfect and 90℅ of the staff is excellent but the issues really soured the vacation.

We stayed four nights which we felt was good. We ate at all the restaurants and liked the Natura bar for smookies. Staff was great! We enjoyed taking long walks on the beautiful quiet beach with the really soft sand.

Beloved is a gorgeous, 5 star, boutique resort, where you are treated like royalty! My husband is disabled so the resort's smaller size was perfect, as there wasn't too much walking required. The pool and beach area were immaculate and beautiful. It was never crowded and you could always find one of the most wonderful, cushy, double beds with tons of pillows everywhere! The infinity pool with swim up bar was an oasis and Daniel the swim-up bartender was funny and made great drinks! Roosevelt, at the beach activities center was such a friendly and helpful guy! I thoroughly enjoyed the hobie sail boat ride out towards Isla Mujeres with him! Also, the included hydrotherapy session at the spa was definitely worth taking advantage of. Eli guided us through the circuit and gave us a wonderful massage at the end. We really enjoyed getting up early and taking our time, enjoying the breakfast buffet. Everything was delicious and they had such a wide variety of hot and cold items. The French press coffee was perfect. We only stayed 3 nights and 4 days but every one of them was memorable, relaxing and glorious! If there is a heaven on earth, Beloved was just that. I would highly recommend Beloved to couples looking for that special, romantic trip of a lifetime!

Everything else as clean. So many options for food and with excellent service. Very quiet and low key spot so it was relaxing.

Condominio Playa Mujeres Playa Mujeres QROO

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Punta Sam Ferry Terminal is within a mile (2 km) of Beloved Playa Mujeres by Excellence All Inclusive AdultsOnly, and other popular sites like Playa Mujeres Golf Club are within a couple of miles (3 km). This 109-room, 5-star resort has 3 outdoor pools along with private in-room spa tubs and a full-service spa. It's on the beach and also 2.5 mi (4 km) from El Meco Archaeological Site.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7 AM to 10:30 AM. Enjoy the garden views at Aroma Restaurant, one of 4 onsite restaurants. Satisfy your hunger from the comfort of your room with 24-hour room service.


Rooms

The 109 air-conditioned accommodations feature furnished balconies and afford space to spread out with sitting areas. Guests can expect to find free WiFi and 42-inch LED TVs with satellite channels and DVD players. Beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and designer toiletries. Private spa tubs, free minibar items, and iPod docks are also standard.


Property features

Beloved Playa Mujeres by Excellence All Inclusive AdultsOnly features a marina, a full-service spa, and 3 outdoor pools. Free valet and self parking are available—or if you're not driving, take the airport shuttle during limited hours. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this adults-only resort include a fitness center, a spa tub, and an outdoor tennis court.

Room options

Swim Up Suite W/ Private Garden

King 1 | Sleeps 2

Junior Suite, Ocean View

King 1 | Sleeps 2

Ocean View Terrace Suite W/ Plunge Pool

King 1 | Sleeps 2

Casita Suite w/Private Pool

King 1 | Sleeps 2

Guest reviews for Beloved Playa Mujeres by Excellence All Inclusive AdultsOnly

Everyone (32) Couples (119) Business (1) Family (75) Friends (12) Other (3)
4

beloved - my honest opinion

Couples

We returned last night after staying at Beloved. We stayed at the Consentida 2 room which is literally 5 steps from the beach. The room was nothing short of FABULOUS. This is our 7th stay at an all inclusive resort in the Cancun area. We have stayed at a different one each time (per our choice just to have a different feel each time we go. BELOVED was the nicest one of all 7. The staff was terrific, the food was very good. Let me point out a few people who went above and beyond. Oscar at the beach kept our drinks replenished. Carlos at the Lupita lounge bar was very personable. Christian at the Isle steak house restaurant was superb. He made us Banana Flambant that was out of this world. He made it right at the table and was very impressive. 2 things we did not like - thus the 4 rating and not a 5. The beach is not that good. We have been to resorts in Cancun with a lot better beaches. The 2nd was our service at Lupita restaurant. By all reviews, we thought this was going to be the best of all the eateries. It was NOT. We saved this for our last night because we wanted to end our trip on a high note. The service was so bad at Lupita that we eventually got up and left. One thing my wife really liked was the smallness of BELOVED. We never had to make a reservation or to be in a crowded area.

By , from Midwest on Jan 6, 2018

5
Couples

I have been to several all inclusive resorts in Mexico and this is the one that I compared them all to. Nothing even comes close. I just revisited after 5 years, and as far as I'm concerned, it's the only one I will visit from now on. The service, food, luxury, and serenity is above and beyond expectation.

By on Dec 19, 2017

5

excellent all inclusive resort for the price

Everyone

The staff was very attentive and most spoke good English and were happy to help translate anything. Christopher the activities director was very fun. He was always wanting to make sure everybody had a good time and was constantly joking around with the guests.

By on Dec 9, 2017

3

excellent service !

Everyone

Poor food quality. Cold water in pools Massage service too expensive

By , from california on Dec 6, 2017

5
Couples

best ever resort we been to all employees went out of there way to make our stay increable

By on Nov 25, 2017

5

beyond expectations

Everyone

Money well spent. The staff is beyond friendly and more than willing to accommodate in any way. We both felt it was the best week we’ve ever had.

By on Oct 25, 2017

4

relaxing stay in beloved

Everyone

Food quality is just average at best. Bed was super comfortable. Wifi was terrible. Service is good. Check in service was okay but did not feel warm and welcome at all.

By , from L.A. on Oct 23, 2017

4

honeymoon stay

Everyone

My husband & I just got back from Beloved Playa Mujeres. It was a great, relaxing time. The staff was as nice as could be and the food was very good. The gym was nice and they even offer classes! There were activities throughout the day and we really enjoyed the band that played in the courtyard each evening. The only thing semi-negative thing would be the description of the room we booked. It said it was 'Two Story Casita Suite w/Plunge Pool Ocean Front' but there was nothing ocean front about it. At best, from the 2nd story, where the plunge pool was, there was a far-off ocean view. Nice, but not what I thought we were getting and was a bit misleading.

By , from Waterford, CT on Oct 9, 2017

5

near perfect

Everyone

We absolutely loved our stay at Beloved. Just a stunning resort, very low key and romantic. We enjoyed our jr suite which is quite spacious. The food was very good. Loved the beach. The staff made all the difference, super kind and consistently friendly and accommodating. The one thing we didnt like was the bathroom because the toilet is only separated by a glass "half" door, so not private enough in our opinion. However, this was a small thing in the bigger picture and we would certainly stay at Beloved again.

By , from Michigan on Oct 6, 2017

5
Everyone

Deserving of five stars! Amazing staff, rooms and service. Truly all-inclusive resort.

By on Aug 25, 2017