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Beach House Dos Playas by Faranda Hotels

3.5 out of 5.0

Recent guest reviews

We actually don't spend that much time at the hotel, because we wanted to know CANCUN, but, the food was awesome. The employees are awesome and they help you out every time that you need. The hotel has it's hours to provide the food they stop serving breakfast at 10 AM, lunch at 3 PM and dinner around 10:30 PM, I believe, but, they always have pizza and hot dogs and all that by the pool. It's not expensive because it's not a luxury hotel. It's clean and comfortable. You can actually walk to the tours vendor and to the Oxxo store. The pharmacy's near also.

Beautiful outdoor area and extremely friendly staff, but the room needed a lot of work. The sheets on our king bed were the incorrect size so they kept slipping off. Had to ask for the correct size, but was still given sheets that didn't fit correctly. A few lights were out. I had to ask a few times for new shampoo. The food in the restaurant was good, but service was bad as most residences had all inclusive and went straight to the buffet. We ordered off the menu and typically had extremely slow service.

Very nice and comfortable people. Were very nice and he lpful'

The hotel was not the same as we see in the internet, i believe they took the picture of only one room, and no other room is like that, some things of other guests were lost and the hotel doesnt invite you to stay the hole day in there. We had to report 4 problem, our room key did not work, we had to go to the reception desk like 4 times to program it again and again, the balconys door didnt open, the bathroom ran out of water twice, our tv remote control did not work, we had to change it. I do not recommend it. The only person nice in the hotel was VICKY from the main restaurant.

It was just awful. Honestly. I'm a backpacker and I've slept in some dirty places. I've compromised on a lot of stuff and I read the negative reviews about this place before I went.. All I could think was, "these people are exaggerating. You can't spend $30/night and expect a place worth even 3 stars" but I would NEVER stay here again. The sheets and towels were filthy and the staff acted as though we were an invonvenience when we asked for clean ones that we would change OURSELVES. They charged us an extra $25/night for the 2nd person (even though we booked together) and the staff was completely unhelpful in all other aspects. Also, there is no complimentary breakfast. They advertise that they do, this is false. I can deal with bugs and dirt and a lot of stuff most people cannot. Nasty sheets is not one. This hotel is another. Gross.

the hotel is okay but rooms need to be upgrade.

We were kind of hesitant to stay at Dos Playas because of some of the reviews we read but we decided to take our chances. Everything was great. It was a great view, location and atmosphere all together. It's right in the middle of everything. The staff was very helpful and it was very secure. The only downside was that you needed your room key to have power, so everytime we left the room for a walk it would get hot. We would definitely stay there again.

Av Kukulkan Km 6.5 Cancun QROO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Avenida Kukulkan, Beach House Dos Playas by Faranda Hotels is adjacent to Tortuga Beach and a short stroll from Langosta Beach. This 140-room, 3.5-star hotel has 2 outdoor pools along with a private beach and a full-service spa. It's near the airport and also close to La Isla Shopping Mall and Cancun Golf Club at Pok Ta Pok.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge. Start each morning off right with buffet breakfast served for a fee.


Rooms

All of Beach House Dos Playas by Faranda Hotels's 140 individually decorated rooms provide balconies or patios, free bottled water, and safes. Guests can expect free WiFi and cable TV. Bathrooms have hair dryers and free toiletries. Phones and desks are also standard.


Property features

Beach House Dos Playas by Faranda Hotels features a private beach, a full-service spa, and 2 outdoor pools. If you drive, take advantage of free parking. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include a children's pool, an outdoor tennis court, and a rooftop terrace.

Room options