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Garden City Hotel, BW Signature Collection

4.5 star property

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Photo gallery for Garden City Hotel, BW Signature Collection

Outdoor pool, sun loungers
Exterior
Lobby sitting area
Daily buffet breakfast (AUD 25 per person)
Deluxe Room, Multiple Beds, Non Smoking | Minibar, in-room safe, laptop workspace, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
55 Jerrabomberra Avenue, Narrabundah, ACT, 2604
  • Place, Capital Public Golf Course
    ‪14 min walk‬
  • Place, Callum Brae Nature Reserve
    ‪2 min drive‬
  • Place, Jerrabomberra Wetland Nature Reserve
    ‪4 min drive‬
  • Airport, Canberra, ACT (CBR-Canberra Intl.)
    ‪8 min drive‬

Room options

View all photos for Executive One Bedroom Suite

Minibar, in-room safe, laptop workspace, blackout drapes

Executive One Bedroom Suite

  • Sleeps 2

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(36 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking | Minibar, in-room safe, laptop workspace, blackout drapes

Deluxe Room, Multiple Beds, Non Smoking

9.2 out of 10
Wonderful
(21 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Minibar, in-room safe, laptop workspace, blackout drapes

Deluxe Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(22 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed, Non Smoking, Pool View

Executive Room, 1 Queen Bed, Non Smoking, Pool View | Minibar, in-room safe, laptop workspace, blackout drapes

Executive Room, 1 Queen Bed, Non Smoking, Pool View

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 Queen Bed, Non Smoking (Larger Room;Quiet Location)

Minibar, in-room safe, laptop workspace, blackout drapes

Executive Suite, 1 Queen Bed, Non Smoking (Larger Room;Quiet Location)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Triple Room

Minibar, in-room safe, laptop workspace, blackout drapes

Deluxe Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3

View all photos for Standard Queen Room

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Queen Room

  • Sleeps 2

View all photos for Executive Queen Room

Minibar, in-room safe, laptop workspace, blackout drapes

Executive Queen Room

  • Sleeps 2

View all photos for Deluxe Queen Room

Minibar, in-room safe, laptop workspace, blackout drapes

Deluxe Queen Room

  • Sleeps 2

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About the neighborhood

Canberra

Located in Narrabundah within 2 miles (3 km) of Red Hill Nature Reserve, Garden City Hotel, BW Signature Collection is within a few miles (5 km) of Manuka Oval. This 4.5-star hotel has 72 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Capital Public Golf Course - 14 min walk - 0.8 miles
  • Mount Mugga Mugga Nature Reserve - 1 min drive - 1.2 miles
  • Callum Brae Nature Reserve - 2 min drive - 1.7 miles
  • Power Kart Raceway - 3 min drive - 2.2 miles
  • Jerrabomberra Wetland Nature Reserve - 4 min drive - 2.4 miles

Getting around

  • Kingston Canberra Station - 3 min drive
  • Canberra, ACT (CBR-Canberra Intl.) - 9 min drive

Restaurants

  • ‪Uppa Level Cafe - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪The Coffee Club - ‬4 min drive
  • ‪Harmonie German Club - ‬2 min walk
  • ‪Boost Juice - ‬4 min drive

About this property

Garden City Hotel, BW Signature Collection

At Garden City Hotel, BW Signature Collection, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. Front-desk staff can assist with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this luxury hotel include meeting rooms, a conference center, and a business center.
Guests can expect 42-inch plasma TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. IPod docks, minibars, and coffee makers are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: AUD 25 for adults and AUD 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Secret Garden Restaurant

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch HDTV with premium cable/satellite channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 18 years old or younger stays free when using existing bedding
  • Cribs/infant beds are available for AUD 20.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 25 for adults and AUD 15 for children
  • Crib (infant bed) fee: AUD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-9:30 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Plus Garden City Hotel Narrabundah
Best Western Plus Garden City Narrabundah
Garden City Hotel Best Western Signature Collection Narrabundah
Best Western Plus Garden City
Garden City Best Western Signature Collection Narrabundah
Garn City Signature Collectio
Garden City Hotel BW Signature Collection
Garden City Hotel, BW Signature Collection Hotel
Garden City Hotel Best Western Signature Collection
Garden City Hotel, BW Signature Collection Narrabundah
Garden City Hotel, BW Signature Collection Hotel Narrabundah

Frequently asked questions

What's there to see within easy reach of Garden City Hotel, BW Signature Collection?

This hotel is situated in Narrabundah, close to Parliament House, Manuka Shopping Centre, and Manuka Oval. You'll also find Lake Burley Griffin and National Gallery of Australia within a short drive.

Will I be able to park at Garden City Hotel, BW Signature Collection?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Garden City Hotel, BW Signature Collection include a casino on the premises?

No, Garden City Hotel, BW Signature Collection doesn't have a casino.

Will I find an indoor pool at Garden City Hotel, BW Signature Collection?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Garden City Hotel, BW Signature Collection good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a garden-view restaurant.

Does Garden City Hotel, BW Signature Collection have a hot tub?

No, there isn't a spa tub at this hotel.

Does Garden City Hotel, BW Signature Collection have a restaurant with a breakfast menu?

Yes, Garden City Hotel, BW Signature Collection serves buffet breakfast for a surcharge each morning at Secret Garden Restaurant.

Will Garden City Hotel, BW Signature Collection allow pets to stay free of charge?

No, pets aren't allowed at Garden City Hotel, BW Signature Collection though service animals are welcome.

Does Garden City Hotel, BW Signature Collection have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Garden City Hotel, BW Signature Collection?

The closest major airport to Garden City Hotel, BW Signature Collection is Canberra, ACT (CBR-Canberra Intl.), which is 5.7 mi away (9 minutes by car).

Are there rooms with balconies at Garden City Hotel, BW Signature Collection?

No, at Garden City Hotel, BW Signature Collection, there aren't any guestrooms that list a balcony.

Garden City Hotel, BW Signature Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 448 out of 1001 reviews
Rating 8 - Good. 400 out of 1001 reviews
Rating 6 - Okay. 98 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Geoff

Liked: Cleanliness, staff & service
Breakfast was virtually unbeatable- toast barely cooked and bacon very tough - left that
Stayed 3 nights in Nov 2025

8/10 Good

Wendy

We enjoyed our
Stayed 3 nights in Nov 2025

8/10 Good

Seng

Liked: Cleanliness, staff & service, room comfort
Good value for the money. WYSIWYG. Clean, comfortable, and quiet.
Stayed 2 nights in Nov 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was good. Friendly staff. Clean and well appointed room. Great dining options.
Stayed 1 night in Nov 2025

8/10 Good

SCOTT

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little road traffic noise, no better or worse than other motels on main roads. Clean and tidy, limited experience due to very short stay
Stayed 1 night in Nov 2025

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Always stay here when I go to Canberra...
Stayed 1 night in Nov 2025

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Jane

Stayed 2 nights in Nov 2025

8/10 Good

Alison

Business traveler
Liked: Cleanliness
Room was very clean, a bit of mildew in shower, staff friendly and helpful.
Stayed 2 nights in Nov 2025

8/10 Good

JOHN, TEWANTIN

Liked: Cleanliness, staff & service, property conditions & facilities
Parking not particularly close to room.
Stayed 1 night in Nov 2025

10/10 Excellent

Steph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean rooms with ample parking. Only negative is the restaurant with kid friend menu is only open Monday to Thursday, which was not stated anywhere pre-booking.
Stayed 2 nights in Oct 2025

6/10 Okay

Amanda

Traveled with group
Disliked: Staff & service
I was spoken down to when I checked in because I "booked through Expedia". I should have "booked directly with the hotel" After that encounter, I was given a room that had a strong unpleasant odour. A staff member was sent to check it and he insisted I be moved. The new room was very clean. Housekeeping entered my room even though I had my Do Not Disturb sign on the door. Whilst the front desk staff weren't great, the restaurant and maintenance staff that I encountered were wonderful
Stayed 2 nights in Oct 2025

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2025

8/10 Good

Rosario

Stayed 1 night in Oct 2025

8/10 Good

Lasith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for a night's stay. clean and comfortable.
Stayed 1 night in Oct 2025

8/10 Good

michelle

Traveled with partner
Liked: Cleanliness, staff & service
The hotel room was a good size, but the design of the bathroom was terrible. The toilet stuck in a corner with the sharp edge of the corner vanity impeding in the toilet. This design is not suitable for a larger person or someone with mobility issues. Staff were helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Huseyin

Stayed 1 night in Sep 2025

8/10 Good

Leah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just want to give a big shout out to the lady on the front desk. Jodie, I believe. Super friendly and great at her job. She allowed us to book out slightly later than usual which really helped our itinerary. Would recommend if you aren't planning to spend a lot of time in a room and exploring Canberra and need a clean and conveniently located motel. Also parking wasn't an issue at all which can be a problem around Civic and suburbs around Civic.
Stayed 1 night in Sep 2025

10/10 Excellent

KING JAY

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean as guest will love to stay and pay fpr a clean place i love it
Stayed 2 nights in Sep 2025

8/10 Good

karen

Stayed 2 nights in Sep 2025

8/10 Good

Brett

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Bjorn

Stayed 1 night in Sep 2025

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