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Best Western Plus Garden City Hotel

4.5 out of 5.0

Recent guest reviews

First night on the ground floor near the parking, noise from adjacent rooms, the corridor and from the neighbour above made an early sleep impossible. The plumbing is very noisy. Also cars leaving early meant sleeping in was impossible. We moved to a top floor room near the end of a corridor. Much quieter, but was then woken by an alarm at 5 am which went for over five minutes. We thought it could have been a fire alarm, but the front desk later said they were unaware of this.

We had stayed here a few times as a stop over. This stop is easy to get to but this time around we had a troubled night sleep which isnt the best after a 12 hour drive with another day of driving ahead..... We had people whistling yelling and geing generally annoying. We didnt use the resturant - we had pizza delivered. The pool was in good condition.

We stayed in a queen plus single room which was very comfortable. The bathroom is a bit tight and dated but there was a good supply of hot water. A lift is available if stairs are a problem. The staff were friendly too. Parking can get filled so be aware of this if driving. Breakfast (included continental) was good value. The hot food was tasty but could be warmer.

Staff are friendly and hotel is located south of the city the pricing fits. The hotel is not of a 4 1\2 quality. The hotel is dated and needs upgrading. Bathrooms are old and tired. The rooms are cleaned daily but two days in a row aspill on the side table remained uncleaned. I would say the carpet also looks uncleaned. The airconditioning also was not cooling properly. The bedding was old with sagging in centre causing partners closness through the night. The breakfast was satisfactory but the coffee from the machine undrinkable.

We found the room to be very clean, up to date and fresh, the Samsung television was fantastic and the bed quite comfy, my only negative was that the bathroom was on the small size, mind you, I have seen smaller.The restaurant was clean and neat, the meals very well priced and a good size portion, the bar was adequate with a good selection of drinks and the staff were friendly, courteous and very obliging.

Average motel that is adequately priced - good if you are just planning to sleep. Rooms are quite outdated and needs a refresh (new paint, decor change, etc.). Did not try the restaurants on site as there are plenty of eateries in Canberra.

Good location to Canberra. Attached restaurant expensive as are most restaurants in Australia. The room was clean and of adequate size. Bathroom very cramped in our room. It also did not have a mini refrig. Parking adjacent to hotel and free. Room cost was $127 for a queen size bed.

This is a perfectly reasonable, functional and well-maintained hotel, with spacious and clean rooms and all the usual facilities, including a nice swimming pool. One serious criticism however – the flat-screen TV set in our room was rather old, and did not accept an HDMI input from my computer, so it was not possible to play pre-recorded movies as we do most days when traveling. When I asked the reception and the manager next day, they said that the HDMI input WAS INTENTIONALLY DISABLED on all their TV sets. If this is true, than this is a totally outrageous, unnecessary and pointless intrusion into the guest’s ability to use the in-room facilities they paid for. An HDMI input into a TV set presents absolutely no danger or virus risk, and disabling it is just plain bloody minded nonsense. This one action by the management would be sufficient for me never to stay at another Best Western hotel again – if this is indeed their policy, rather than just the unreasonable action of a single franchisee? i would like to know!! Best Western franchise management, please take note!

Stayed here one night with my mate. Room was clean, tidy and perfect size. The bed was very comfortable and ticked all the boxes for us. There was a slight smell in the bathroom when we arrived but that left once the sinks and showers were used etc. We ordered room service and it was excellent. Definitely the highlight of our night. Staff were friendly and courteous at all stages. I would definitely stay here again.

Right from the booking (direct) we knew this was going to be good. Staff gave a much better deal than booking on line with one of the "" type organizations, saved us heaps! Very pleasant staff which made you feel 'welcome'. Arrived at our room but had one with a view looking towards a blank wall, staff happily changed our room without question. Rooms are spotless and comfortable, although bathroom is a little 'squeezy' but OK. Free Wifi was consistently good. Beds comfortable. Minibar stocked, TV reception OK + Movie channels. The only "Con" and a big one for us was that being Australia Day the restaurant wasn't open which was a big hassle as we were tired and didn't want the extra travel elsewhere to eat. Hotel, please take note! Overheard many patrons complain about the same thing. Breakfast (continental) was included but for $10 extra you could have a cooked breakfast which was tasty but had to get in quick as the trays were too small and often had to wait for 'top ups'. Good selection of everything else. Happy hour was a bonus, selected beer, wine and spirits for $4 now there's a great deal! All in all you won't be disappointed, about a 5 minute drive from shops and restaurants but a small price to pay. Bonus...just happens to be across the road from the Harmonie German Club, great food (except public holidays too)!

55 Jerrabomberra Avenue Narrabundah ACT

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Best Western Plus Garden City Hotel is located within a few miles (5 km) of Manuka Shopping Centre and Manuka Oval. This 4.5-star motel has 72 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. Near the airport, it's also near Parliament House and National Gallery of Australia.


Enjoy a bite to eat at the motel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start each morning with full breakfast, available for a fee from 6:30 AM to 9:30 AM.


Best Western Plus Garden City Hotel's 72 rooms are recently renovated and provide iPod docks, refrigerators, and minibars. Guests can expect 42-inch plasma TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Coffee makers, free newspapers, and laptop-compatible safes are also available.

Property features

At Best Western Plus Garden City Hotel, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. Free parking is included with your stay. Front-desk staff can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this golf motel include 2 meeting rooms, a conference center, and a business center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

76.0% of guests recommend this hotel

Total of 830 reviews