Hotel Realm5.0 out of 5.0
Recent guest reviews
We stayed with our two children in a one bed suite. The room was generous, clean, comfortable and well appointed with a great selection of (free) in room movies. Convenient location with a lovely outlook. The service was wonderful, all the staff were so welcoming to us and our children and went above and beyond. One of the reception staff even went to the shop and bought puréed baby food for our baby as the restaurant couldn't do it! Very surprised and much appreciated. Nothing was too much for the staff. Only downside is the very limited room service menu. Not a problem if we weren't travelling with kids but made it harder to get the kids fed and into bed.
Great location, lovely amenities. Friendly staff. I recorded in the booking 20 th Wedding Anniversary but it was not acknowledged so a little disappointing. Went to the Ostani restaurant and it was very good.
We stayed two nights at this hotel a week ago. The room was comfortable and pleasant. We and other guests had problems with the use of the lifts. When called, they took a longtime to arrive and frequently bypassed our floor. There was no service to our guest room after the first night. When we asked for the room to be cleaned, the bed covers were merely pulled up, no fresh towels and rubbish bins unemptied. A final request late in the day produced results. On Sunday evening, the only place in the hotel to eat was a second rate "coffee shop". There was nothing in the experience which would make us want to return to this establishment .
I had a nice, wide room at the Realm Hotel. Convenient, nice, not particularly luxurious but totally ok. The hotel in general has a nice look and staff are kind and professional. I'd suggest it to a friend.
This was our first stay at the Hotel Realm. We have usually stayed at the Hyatt but the accommodation is considerably more generous here. We really enjoyed our time at the Hotel Realm (three nights). The location is great, close to Manuka for great restaurants and shopping and to other attractions such as the National Gallery and National Portrait Gallery, which we had come to visit. Good view from our apartment across to parliament and a generous balcony from which to enjoy it. We stayed in an atrium apartment which was very spacious. It had two bedrooms and bathrooms, one set at each end of the apartment, separated by a large lounge/dining room. There was a separate kitchen, with washer/drier. The apartment had three televisions, which made everyone happy and a good selection of channels, including Foxtel, and free movies. What more could you want? Beyond all of the practical elements, the apartment had a really nice feel to it, was well furnished, with a huge, comfortable sofa. The showers had really great water pressure, consistent temperature. The housekeeping staff attended to your room whenever it was convenient for us over the course of the day. If we were in the room in the morning, they came in the afternoon once we were out. We were really impressed with that. So why only a four star? A few issues that just kept the Hotel Realm short of the five star for us, easily resolvable though with a little effort. While most of the staff were extremely helpful and friendly, the lady on reception on check-in was frosty and unwelcoming. Not what you'd expect. The information given regarding car parking was rushed and unclear. A smile would go a long way to making guests feel welcome. Reception is generally slow to answer phone calls. One call timed out, our longest recorded successful wait was 9 minutes (you'll grow to hate The Blue Danube on wait). It can be quicker to go downstairs in person. Room service meals were luke-warm every time. This was reported to Reception who were very helpful and promised to investigate and get back to us. We never heard anything. When this issue was raised again on checkout, we discovered a follow-up had happened and we were told the heating lamps for room service delivery weren't working. Not really good enough for a five-star hotel. The room service menu is very limited - basically, burgers and pizza. If you are out all day, you don't always want to eat out. It should be an easy fix to extend the menu. Breakfast and room-service apparently comes from Buvette, the hotel restaurant. The food was okay but nothing special. There are, however, plenty of alternatives in nearby Manuka. Regardless of the above, we were very happy that we booked at the Hotel Realm and would recommend it. We certainly intend to return on our next visit to Canberra.
Great location to Manuka oval and boutique shops and eateries! Very trendy and stylish hotel. Easy check-in with polite & friendly staff. Rooms are clean and stylish. The Buvette Restaurant is amazing. The food was delicious and the service was very attentive. We'll be back!
We have stayed at the Realm a number of times and have never been disappointed. On this occasion my husband and I were upgraded to a suite which was huge! To my delight there was a kitchen with a washer/dryer, a huge plus when you are travelling for three weeks. The bed was very comfortable and pillows great as well. We had some in room dining which was excellent, with nice selections on the menu. There are plenty of dining options surrounding the hotel as well. A great place to stay in Canberra.
Rooms were quite small, but very well appointed with luxury fittings. Bathroom nice and spacious. Good location for accessing Canberra's attractions. Communal areas are very nice for holding meetings. Free hot drinks available.
This hotel is situated in a quiet area close to Manaka eating and shopping area, and close to the National Art Gallery. The staff were helpful and the breakfast was delicious.The parking was secure and the room was very spacious.
I had a friends 40th at Ostani downstairs, so decided to book a room for the night. Upgraded to the 1 bedroom suite for an extra $20, which was an excellent move. The suite was very spacious, spotless and tastefully decorated with a view out towards parliament house. Brilliant food, great facilities. Definitely in the top 10 places i have stayed around the world.
Located in Capital Hill, Hotel Realm is within a mile (2 km) of popular sights such as Parliament House and Old Parliament House. This 163-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi. It's in central Barton and also close to National Gallery of Australia and National Museum of Australia.
Enjoy dining at one of 2 onsite restaurants including Buvette Bistro & Wine Bar, which specializes in French cuisine. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.
All 163 individually decorated rooms feature iPod docks, minibars, and espresso makers. Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Free newspapers, safes, and phones are also available.
At Hotel Realm, guests enjoy a full-service spa, an indoor pool, and a fitness center. Valet parking is available for AUD 20 per day. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.
Reviews from Trip Advisor
74% of guests recommend this hotelTotal of 1033 reviews