Alvear Palace Hotel5.0 out of 5.0
Recent guest reviews
located a few blocks from the Cemetery. Big rooms. Be sure to ask for a room with a "city view" and avoid looking out the window to the side of another building. Service is excellent. the breakfast buffet is substantial, but if you order some thing like 2 eggs over easy, they tack on a extra of $15 USD.. The bar food is also good, and a lot. Easy to share a plate. The roof top pool was deserted and the fitness room a hidden place
The Alvear Palace Hotel is a really good quality hotel to stay at. We spent a week there on business. The room was large and the quality of the bed linen and towels was top class. Room service was very friendly and efficient. Try the pink salmon and any of the red wine! Warm food options for breakfast were limited and the same each morning. Wifi also good. Close to good shopping areas as well as historical sites. Will stay here again.
We stayed at the hotel twice within the last 2 weeks, at the beginning and end of our Argentina journey and it was fabulous! We had a suite one time and a large king room the next, and both were elegant, filled with antiques, spacious, with great bathrooms. The staff was friendly, helpful and it was in a great location. A great refuge in this large city!
We stayed at the Alvear Palace hotel after travelling through Chile and Antarctica...we experienced lots of luxury throughout our travels, but nothing like what we experienced at Alvear Palace. I would return to and highly recommend this wonderful hotel without hesitation. Yes, it's expensive but worth every penny. First, check-in was easy. Friendly and personalised reception although busy. We were provided an upgrade to a gorgeous suite. The room was stunning (tall ceilings, lovely furniture and perfectly comfortable bed) and quite luxurious - perfectly reminiscent of an exceptional Parisian hotel, complete with Butler service. The decor all through out the hotel is quite elegant and classic...it feels regal and sophisticated. I arranged transportation, dinning and a Tango show with the Concierge in advance of arrival. All arrangements were very smooth and were perfectly suited to what we asked for and what was described. The bell staff were helpful with our luggage, taxis and general information about the local area. We didn't dine at any of the restaurants but they did look impressive.
Our stay here was wonderful. The staff was very friendly and helpful. It’s in a good location, within walking distance from some really great restaurants and some great historical sites. We had our toddler with us and everyone was great with him, even though he made a mess at breakfast every day! The staff was always very helpful and kind. The bed is very comfortable and the food is great. Stunning roof top views!! We hope to return one day!!
From the grand entry foyer to the public bar and restaurant, this is a glitzy hotel. Great central location, walking distance to the river, museums or shopping. Rooms are well appointed. We had a minor bedding issue and the staff was VERY quick to accommodate and rectify our concerns. I only mention this as a complement to the staff, not a knock on the hotel. Included breakfast is a wonderful "European" style buffet with anything you could want. La Bourgogne was very disappointing. Try local spots, Fervor around the corner is excellent!
The Alvear is a lovely hotel with a lot of history we arrived and expected the food to be amazing sadly the food was the worst quality of our entire trip the bread was so old is crumbled when u tried to cut it the salad was brown and so Old It was black the sandwiches were cold and so gross and nothing like the description provided ...a hotel with such quality needs to have quality food it was such a dissapointment... the only saving grace was the lovely waiters who served us to the highest level which made up for the awful food which is not even good enough to feed a dog ....sad but true ...
We stayed at the Alvear Palace for the first two nights of our trip to Argentina and Uruguay. We booked a standard room via Expedia at the cost of AUD $580/night including breakfast. Our experience at the hotel was on the whole a good one and we definitely experienced the luxury that the Alvear brand is famous for, but there were some issues and I will go into these in my review. We arrived at the hotel in the late afternoon after a long flight from Sydney via Auckland (we arranged a Remis on arrival at the airport from Manuel Tienda Leon, our experience with them was a positive one and I would recommend it, look out for the orange lion logo after passing through customs at Ezeiza) and found a well staffed reception desk on the right side of the foyer. The receptionist was friendly and went through the features of the hotel and the room with us. She also asked if we would like to upgrade to a larger room on a higher floor at a cost of USD $50. Not sure if such offers are the norm in this part of the world but it wasn’t something we had any interest in and if we had, we would have booked the more expensive room in the first place. Putting that aside the check in experience was good and we were also provided with a voucher for complimentary high tea, for which she encouraged us to make a booking as it was very popular. Not sure if this benefit was provided because of our Expedia VIP status or simply as part of the Alvear service but it was a nice welcome gift, and I will go into further detail about the high tea later in this review. We were given a room on the 7th floor of the hotel. The room was huge, definitely one of the biggest rooms I have come across in a city hotel! There was a fairly large entrance area which had plenty of closet space, with an in-room safe located insisted the closet. The entrance area led into a large square room, with two single beds, desk and TV. Through the window we had a view to the west and could see the Floralis Genérica, various museums and Aeroparque airport in the distance. The bathroom was particularly large with a bath and separate shower, bidet, a long table with basins and still plenty of room to walk around. Turndown service was provided nightly and on our arrival the staff had already been in to turn down the beds and leave some complimentary chocolates. There was a well stocked minibar with everything you might need, as well as complimentary bottled water (this was replenished daily and was handy to take around with us, tap water was fine to drink) and a complimentary plate of fresh fruit on arrival. I believe there is meant to be a complimentary pressing of one garment per person offered on arrival but this wasn’t mentioned to us and we didn’t bother to ask about it. Wi-Fi was free and the connection was reliable and fast. The hotel has an arrangement with the popular PressReader app which allows you to download and keep as many newspapers and magazines from around the world as you like, in lieu of the hotel providing daily newspapers. There were definitely lots of elegant touches to the room, such as the chandeliers, red carpets and Hermes bath amenities but at the same time it did feel a bit dated and in need of a revamp. The beds while comfortable seemed a bit old and not to the standard you might find at something like an InterContinental, as you will see in the pictures they look a bit ‘flat’. In the shower the shower head was of the style you might have seen at hotels in the 90s/early 00s and didn’t seem to be working properly anyway, water pressure was disappointing. The public areas of the hotel were certainly very luxurious and well kept but the rooms do need a bit of a fix up if the hotel wants to compete with all the other luxury hotels opening up in this part of Buenos Aires. The hotel is in Recoleta, a nice leafy part of Buenos Aires filled with European architecture and lots of shops and restaurants. Our stay happened to be on a weekend so our experience is probably a bit different to those who stay during the week but the area was quiet and peaceful during our stay. The famous Recoleta cemetery is a short walk away as is the Recoleta shopping mall, which had plenty of big name stores and eateries. On our first night at the recommendation of the hotel concierge we went to Fierro behind the hotel for dinner, where they served a primarily meat-oriented menu. The food was good but the atmosphere was quite different to your usual parrilla and the prices were higher too. There is a Carrefour Express convenience store just down the road from the hotel, where you can buy water, snacks, basic necessities and even alcohol at very reasonable prices. If you are looking to withdraw money there is a Santander Bank just to the left of the hotel entrance, the doors are closed outside hours and you need to swipe your credit/debit card to enter but even with a swipe of my Australian, non-Santander issued MasterCard the doors unlocked without issue. The hotel front desk can also do currency conversion and were able to exchange our Aussie dollars for pesos at a reasonable rate. Now onto food and drink at the hotel, starting with breakfast. The breakfast buffet was served in L’Orangerie restaurant, with both a traditional indoor seating area as well as the glasshouse, which was very pretty with lots of natural light and plants. Unlike a lot of breakfasts the juice wasn’t self-serve and instead the waitstaff would offer you drinks and refills. Personally I would have preferred self-service as the waiters were run off their feet at times and we had to wait for refills. The buffet itself was quite simple and the range wasn’t super extensive, the hot selection included some eggs, bacon, sausages and potatoes then on the main table they had a range of cheeses, cold cuts, fruits, yoghurts and bread. The food was of a high quality but the range was somewhat disappointing. The next part of the breakfast buffet was a bit weird and I’m still not sure what the setup is; on top of the buffet there is a menu of egg dishes which are cooked to order and these have prices attached to them. At first our understanding was that these dishes were available at an extra charge of around ARS $300 so we avoided them, then we heard another group of diners ordering the dishes and our waiter came over and apologised and said they were actually included so we ordered some eggs. On the next morning when we tried ordering with a different waitress she went and asked someone else and said they weren't included and never were in a package like ours. It was all a bit confusing and disappointing given the conflicting messaging. The cost of the buffet (excluding the eggs!) was ARS $620 and personally I think this was way too expensive for what was on offer. I would only recommend going for the breakfast buffet if it's included in your rate, you will get a nicer experience at a local cafe for a better price. Now onto the High Tea, for which we had a complimentary pass. The High Tea was a very popular affair not just with hotel guests but also locals and visitors staying at other hotels. There was a live pianist in the main room and although we were sitting in the garden area we could still hear the music. The tea menu was very extensive with dozens of options to choose from, in addition to coffee and hot chocolate. The three-tiered platter had a nice selection of sandwiches, cakes, pastries and tarts and there was also a plate of scones. Our drinks were kept refilled throughout the event, I decided to have hot chocolate instead of tea and it was delicious. Once we had finished our platter and scones they came around with the dessert trolley, which had a huge array of full-size desserts to choose from. By this point I think most people, ourselves included were pretty full from the rest of the food but we each chose a dessert anyway, they were well presented and delicious. Dessert was served with a glass of sparkling wine, we asked the waiter where it was from and he said it was a local sparkling from Mendoza. It was a perfect finish to the High Tea and they were more than happy to keep topping up our glasses until we were ready to leave. All in all I really enjoyed the high tea experience, it was certainly better than breakfast and was a nice throwback to what Buenos Aires' heyday would have been like. I'm not sure what the usual price for the service is but if you receive a voucher for it, definitely make some time in your schedule to use it! We also had drinks at the hotel, on the first night we went to the Alvear Roof Bar and on the second night we tried the Lobby Bar, as the Roof Bar was closed. The Roof Bar had a great atmosphere with quick service and stunning views of the surrounding area. It seemed very popular with the local elite as well. Being in Buenos Aires we decided to have a Fernet and Coke to drink, a local favourite. It is most definitely an acquired taste but I have grown to love it! Drinks were served with a bowl of salted nuts. On our second night at the hotel it was the eve of national elections and due to an electoral law they are forbidden from serving alcohol from midnight through to a few hours after voting closes, so the Lobby Bar staff told us we would need to get any alcoholic drink orders in before midnight. The lobby bar had a very different atmosphere to the Roof Bar but it was still very nice; the Roof Bar was the more modern bar whereas the lobby bar was a throwback to the old days. Bar prices were reasonable enough and it could be charged to the room. I'd definitely recommend it if you're looking for a drink with travelling companions or friends/colleagues in the city. The main sites across Buenos Aires are fairly spread out so although you can walk to some of them, at some point you're going to need some transport. Having heard some less-than-stellar things about the taxis we ended up using Uber most of the time; prices are fixed in Buenos Aires so you know how much you'll pay when you request a car and billing is in USD. Only UberX is offered in the city and the cars tended to be smaller than what we're used to with UberX in Australia, but still big enough for four people. One criticism I'd have of Uber in Buenos Aires is that it's still fairly new and they don't have too many drivers, so sometimes we had to wait up to fifteen minutes for a ride. In terms of safety, whilst Buenos Aires is definitely safer than the majority of South American cities it still has its crime problems, with theft being a major issue in the city. The hotel had a brochure in the room recommending that all valuables and jewellery be left in the hotel safe and this advice is in line with what we've read online as well. I'd recommend taking heed of the warnings and leaving as much as you can in the safe, you just need to be in the wrong place at the wrong time and it can ruin your entire vacation. All in all, our experience at the Alvear Palace was a mixed one. Part of the allure of the hotel is its history and story, and whilst a stay at a hotel like the Alvear is something to tick off your bucket list, there are also drawbacks. The location, the High Tea and the bars were great, but at the same time we were paying a rate comparable with the rates of luxury hotels in more expensive cities and were disappointed with the range at the breakfast buffet, the confusion around the egg dishes, the dodgy shower head and the dated look and feel of the rooms. I've thought a lot about this and have decided to award a 3/5 rating to the hotel, not because I had a bad time but because it was very expensive for what it was and for the same price I imagine I could have had a nicer experience at the nearby Grand Hyatt Palacio Duhau or Four Seasons. On our return to Buenos Aires at the end of our South American trip we stayed at another hotel in the Alvear chain, the Alvear Art hotel closer to 9 de Julio. Both are five-star hotels but the Alvear Art was significantly cheaper and I preferred my experience there, I will be writing a review for it soon. If you're tossing up between luxury hotels in Buenos Aires, think about what's important to you. If you simply want to experience the old Buenos Aires, then the Alvear Palace is probably the place for you. If you're looking for the best of the best, then look elsewhere. I hope in the coming months and years the Alvear focuses on improving their product so it can once again be unquestionably the best hotel in Buenos Aires. Hope this review has been helpful. If you have any questions please feel free to message me.
The Alvear Palace is a flagship hotel in Buenos Aires. The reception and lobby are amazing and L’Orangerie and La Bourgogne are unique. However, the hotel service is sloppy. 3 examples: (i) no food service at the rooftop deck - after we begged, they brought us 2 ham and cheese sandwiches after one hour; (ii) no coffee machine in the room - there is an electric kettle to heat water but there was not even a tea bag to be found!; (iii) no HD on the TV - still a super basic cable plan. I understand that the Alvear group has opened 2 new properties in the city so I would suggest exploring these ones before coming to the Palace. I think the Palace is overrated and the Four Seasons and the Hyatt are better options in Recoleta.
My friend and I stayed here for two nights after a cruise. The hotel public areas are exquisite, well maintained and beautiful. Our twin bed room, on the fourth floor, had high ceilings and lots of space, although no view from the windows (I’ve heard you need to be sixth floor or higher for that). The room was made up promptly and turned down each day, the beds were comfortable, and the bathroom had Hermes toiletries and lots of hot water, with both a bath and a shower. The room style is dated and needs refreshing. The rooftop bar opens at six, and has indoor and outdoor seating. They serve some food, though we didn’t order any, and a nice cocktail list. The view towards the coast is pretty. The breakfast buffet was well provisioned, with scrambled eggs and meat, plus yogurts, fruit, pastries etc. Other egg options are available for a supplement. The pastries are light and flaky, and worth the calories :) There is also a bar cum cafe in the hotel lobby. We missed breakfast the second day so had lunch here before going out. The food was lovely and our waiter was pleasant and chatty. The hotel location is excellent, it was easy to walk directly from the hotel to various sightseeing and shopping locations. There are nice cafes and patisseries, bank machines and pharmacies in the area surrounding the hotel. I really enjoyed the hotel and would stay here again.
- Close to Teatro Colon and Plaza San Martin
- Free WiFi in rooms and public areas
- Onsite dining
Located in Core area of Buenos Aires, Alvear Palace Hotel is within a mile (2 km) of popular sights such as Teatro Colon and Plaza San Martin. This 192-room, 5-star hotel has private in-room spa tubs along with a full-service spa and an indoor pool. It's in central Buenos Aires and also close to Obelisco and Plaza de Mayo.
Enjoy dining at one of 2 onsite restaurants including La Bourgogne, which specializes in French cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start your day off with breakfast, available for a fee.
All of Alvear Palace Hotel's 192 rooms are individually decorated and have an array of amenities, including private spa tubs, minibars, and free bottled water. Guests can expect to find free WiFi and 42-inch LCD TVs with cable channels and DVD players. Pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and designer toiletries. Other standard amenities include safes, phones, and desks.
Guests of Alvear Palace Hotel enjoy a full-service spa, an indoor pool, and a fitness center. Valet parking is USD 50 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for USD 105 per vehicle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.
Reviews from Trip Advisor
95% of guests recommend this hotelTotal of 1900 reviews