The property has not been updated in awhile. Needs to be modernized. Not as clean as it has been over the years, very disappointed! The elevator was not working and we were only notified less than 24 hours before our stay. No time to make another reservation elsewhere. ☹️
Property was being renovated and this was not disclosed on the hotel website or in the reviews.
Terrible!
Reasonably priced for the area. Only negative for the stay was the pool wasn't open.
The gentleman at the front desk was exceptional. His dedication to his job and making the experience was unparalleled. Even short staffed..he did several jobs to make sure we had everything we needed.
Helpful staff. Pool closed. No hot breakfast, but to-go bag breakfast available. Entryway ceiling leaking.
Very clean and nice rooms. Price was affordable and staff was excellent.
The sink was clogged. The staff was quite nice and trying to help.
Property: I was unaware the pool was indoor only and is very small. It might accommodate about 6 people. Otherwise the property, breakfast, staff, and cleanliness were good. Area: We stayed there to go to Jekyll Island-DO NOT GO. The beaches were covered with black silt or some thick goey substance and the water brown. I have read that this can be from the marsh runoff; however, I have been to JI many times and never seen this. We could not even think of getting into the water.
That the assistant mgmr was very nice understanding accommodation was greatly appropriated
Came down to visit my daughter's college and found the hotel to be close to everything. I chose to stay at the Comfort Inn and Suites because I had an amazing stay at another one in December so it has become my go to hotel. The rooms are spacious and updated...this hotel was a little worn but not super bad and the rate was reasonable and staff was nice.
For starters .Velma.if im noy mistaken.was the person that greated.us reception.was very in welcoming.my wife and i went to Brunswick for our anniversary.first thing she did wrong was she didn't acknowledge me when i entered. Second she said you're rooms not ready.third she tried to manually enter my payment 3 times stating oh our machine has been acting up all week .i wonder how many other black. Customers she treated this way.she told we had to wait.but within 1 minute a white male came in she says oh i know yours is ready and provided him top service.i had to call the bank to verify funds they told me she entered the cards expiration date in wrong after the 3rd try my wife just about blew her lid.she then swipes my wife's card and iy went through .we have the same cards.this date was march 16th .around 2 15 PM..we we're almost 300 miles from home on our anniversary.what a date to remember.ive told my friends about this encounter.she should not be the first person responsible to greet new customers.at the comfort suites in Brunswick ga.overall the House keeping staffing was superb.maybe she can learn from them.we paid almost!$400.00 TO REMEMBER WHAT!!!!! All we remember is her treatment of us.Michael/kira/Nelson.atlanta ga
Located close to center of town and easy access to the interstate. Hotel easy to find, breakfast was decent. Easy check in and check out. Staff was friendly , hotel clean The kids enjoyed the evening cookies. I would stay here again.
It was okay, as far as the hotel goes. Staff was the best part of this hotel. Very friendly and helpful
Staff friendly and efficient. Would stay here again. Easy access and adequate parking.
Our stay was ok. The bathtub stopper was not attached. Otherwise, the stay was alright.
We were so excited to go visit st. Simons island and jekyll island. My family drove 7 hours from NC. We have 3 small children all under the age of 6. When we got there we checked in and headed straight to the beach. When we got back is when I noticed everything wrong at the hotel.... the entire time we were down there we had no TV at all. This is a pretty big deal for anyone who has small children. We stayed for 3 days and never once did the tv work. We asked staff every morning and all they could tell me is they called the cable company. Let me tell you though, it shouldn't take 3 days(or more if it's still not on) for someone to fix a tv. When I book a hotel I look for convenience for my entire family and TV is definitely a must. Second problem was the shower curtian had blood stains on it. Which is really gross. I went down to tell the lady at the front desk and the house keeping manager was right there so I told her. She tried to argue it wasn't blood stains (when it definitely is-photo below). That she knows about the shower curtian and she would just switch it. My question is though is why was it never just thrown away in the first place if they knew it had blood stains? Do they think that's acceptable to put up in a guest room? No way. The shower is growing mold around the bottom of the tub as well. We had a king room with a twin pull out couch. We asked for more pillows and sheets and they told us they didn't have anymore. WifI was slower than dial up. Never again
If you're staying here and are in a room away from teh center of the hotel, be aware your wifi will drop about every 2-3 minutes. Can be frustrating when trying to get some work done between meetings. Otherwise the hotel is really nice, the rooms are clean and it's conveniently located.
Everything was o.k. accept that our room was not cleaned the 2 days we were there. The first day could have been our error, we don't remember if we took the do not disturb sign off. So on the second day we made sure that the sign was off. Came back and the room again had not been cleaned. The front desk was very apologic and gave was clean wash clothes. Everything else was fine.
Located in Glynco, Comfort Suites Golden Isles Gateway is 1.5 mi (2.4 km) from Glynn Place Mall and within a 10-minute drive of Hofwyl-Broadfield Plantation Historic Site. This 60-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Start your day off right with a free buffet breakfast. For a nice break, mingle with other guests at the free manager's reception.
All 60 rooms feature sofa beds, microwaves, and refrigerators. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, free weekday newspapers, and free local calls are also standard.
At Comfort Suites Golden Isles Gateway, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-in.
The property has not been updated in awhile. Needs to be modernized. Not as clean as it has been over the years, very disappointed! The elevator was not working and we were only notified less than 24 hours before our stay. No time to make another reservation elsewhere. ☹️
Property was being renovated and this was not disclosed on the hotel website or in the reviews.
Terrible!
Reasonably priced for the area. Only negative for the stay was the pool wasn't open.
The gentleman at the front desk was exceptional. His dedication to his job and making the experience was unparalleled. Even short staffed..he did several jobs to make sure we had everything we needed.
Helpful staff. Pool closed. No hot breakfast, but to-go bag breakfast available. Entryway ceiling leaking.
Very clean and nice rooms. Price was affordable and staff was excellent.
The sink was clogged. The staff was quite nice and trying to help.
Property: I was unaware the pool was indoor only and is very small. It might accommodate about 6 people. Otherwise the property, breakfast, staff, and cleanliness were good. Area: We stayed there to go to Jekyll Island-DO NOT GO. The beaches were covered with black silt or some thick goey substance and the water brown. I have read that this can be from the marsh runoff; however, I have been to JI many times and never seen this. We could not even think of getting into the water.
Thank you for staying with us and leaving us a review. I am glad you enjoyed your time here and the team. I hope you will stay with us again, and please let your friends and family know about us if they are coming our way!