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Novotel Brugge Centrum

3.0 out of 5.0

Recent guest reviews

Have just returned from a 3 night stay at the Novotel in Bruges. We decided to walk there from the station and this took approximately 15 minutes. The hotel is set back from the road in a courtyard shared with another hotel. We arrived early and checked in but our room wasn’t ready (we blame the French railways for going on strike and forcing us to change our travel plans for this). The staff were very welcoming and we left our luggage with them whilst we went off for an explore. When we got back and saw our room we were pleased, it was clean and tidy, as you would expect, plenty of room for the 2 of us. The bed was comfortable and there were spare pillows if we needed them. There were a couple of faults with the room, the staff were quick to address, unfortunately the room safe could not be fixed but we were offered the use of the safe on reception for our valuables. Another fault was the shower was not running away properly and kept filling with water, this also was dealt with very quickly by the staff whilst we were out during the day. The only other thing that might have been improved was the position of the tv. This was located in the corner of the room, fine if sat on the sofa but hard to see if on the bed (I know not everyone watches tv whilst on a city break, but we have it on before going to sleep), the length of the cables prevented me from moving it further along the desk. The staff are a fantastic credit to this hotel, all of them that we came across had a smile on their face and greeted guests with a cheery hello. The location is another big plus for this hotel. It is located a couple of minutes walk from the centre of Bruges. Lots of attractions and things to do just a short stroll away. If we ever come to Bruges again we will definitely be happy to stay again.

We've stayed here a few times, The Hotel staff are always helpful and the rooms are prepared to a high standard. Hotel is in a great position if you like to explore the outer part of Bruges. It will continue to be our first choice when travelling to this area.

This hotel is ideally situated between the railway station and the main square. The attractions of Bruges are within easy walking distance and the convenient access to the railway station also means that day trips to other destinations are easy. The main thing that stood out here was the staff. They were extremely helpful and went the “extra mile”. For example, one lady could see that we were studying the map and gave us lots of useful tips about where to go and how to get there. Also, despite my room not including breakfast, I was allowed to sit in the breakfast area to work and was not charged for coffee. These are just two examples of small gestures that made our stay memorable and pleasant. We would definitely stay there if we visit Bruges again.

The hotel has nice interiors. They have a kiddie corner for breakfast and a small kiddie area at the lobby to keep the kids busy. The front staff were all very nice. They gave a small token to our child. Breakfast selection is adequate and the food tasted quite good. The location is superb as well. We just walked to reach our target areas.

The hotel is very centrally located. Staff are friendly. Breakfast was very ordinary but very pricey at 20 euros per person. Restaurant menu was very limited and pricey. Did not see any childrens menu as well. Rooms air conditioning did not work well and shower kept suddenly getting very hot. The coffee tea making facilities were not good as well. paper cups, and wood sticks to stir.

Nice hotel. Centrally located. Lovely staff and very comfortable bed. Nice breakfast. Only a short walk from the train station so easy to get to and also a short walk to the main square and market in Bruges.

Location is 10 minutes walk from train station and town centre in a quiet area. Clean, pleasant and welcoming reception, staff very helpful. Our room was a nice size (superior room) and well laid out and clean. Seperate loo and bath/shower. Temperature of shower could be tempramental so be careful! Kettle in room with tea and coffee albeit only two paper cups. Breakfast is busy...there were a number of large parties staying when we were there. But turnover was quick, so we did not have to wait for a table. Choice of breakfast was good, fruit juices, coffee, tea , cerials, cold meats and cheeses plus hot buffet. We certainly did not go hungary. But the whole experience seemed poorly managed. Plates too hot to pick up or totally cold adjacent to the hot buffet, cups and glasses chipped and only fit for the bin, when something ran out, had to ask staff to replace it rather than staff being proactive, coffee machine playing up and liquid on the floor under it, suppossedly hot food was at best luke warm one morning, and boiled eggs on our last morning had runny whites aswell as yokes!! All of that said, this was our second stay and we will certainly stay again. But please, Novotel management, have a look at your breakfast offering and improve your service in this area.

friendly and efficient check in, nice large room, comfortable bed, hotel well placed for all the sights. great surprise at breakfast buffet, , huge choice, including full English, wafflles, cheese, large selection of baked goods , excellent coffee. efficient and friendly staff at all times.

This hotel was really a perfect choice for us. We spent 5 days seeing the sights in Brugge. The room price was attractive...about the same as the Ibis across the way. The room was spacious with a nice couch. The bathroom was fine, with good supply of hot water for the shower. Sparkling clean. Internet worked fine and was free. The common areas were attractive and the staff helpful. There is a supermarket across the street (and a refrigerator in the room to keep drinks cold). Fine restaurants easy to find. The hotel is on a quiet street within walking distance of the train station (Belgian trains are efficient and cheap). The hotel is near several attractions and about two blocks south of the major museums.

My wife and I, along with a group of others attended a function here and added a couple of extra nights to our stay. We found the staff extremely friendly and helpful. The beds were very comfortable and the hotel was kept very clean. We had a small problem with the sink plug in the bathroom which was attended to but then re-occurred. This was then fixed again successfully. Both repair visits were attended to very quickly. Breakfast was a good selection of food, but sadly another hotel where the toaster doesn't work properly. Our function had set menu meals on two nights over the weekend. The food was fairly good. Apparently the hotel offers a reduced menu during the week but with the choice of restaurants in Brugge why would you want to eat in?

Katelijnestraat 65b Bruges

Hotel highlights

  • Walking distance to Church of Our Lady and Minnewater
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Brugge-Centrum, Novotel Brugge Centrum is within a 5-minute walk of popular attractions such as Church of Our Lady and Minnewater. This 126-room, 3-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. It's in central Bruges and also a short walk from Groeningemuseum and Bruges Belfry.


Dining

This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with continental breakfast, available for a fee from 6:30 AM to 9:30 AM.


Rooms

All 126 air-conditioned rooms feature MP3 docks, minibars, and coffee makers. Guests can expect to find free WiFi and LCD TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Other amenities include safes, phones, and desks.


Property features

Guests of Novotel Brugge Centrum enjoy an outdoor pool, free WiFi in public areas, and 6 meeting rooms. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include conference space, a business center, and a computer station.

Reviews from Trip Advisor

Trip Advisor aggregated rating

88.0% of guests recommend this hotel

Total of 2877 reviews