Hotel Jacobs3.0 out of 5.0
Recent guest reviews
What I remember most about Bruges is being told by manager at 4 pm on day of arrival is that they cancelled our reservation, was going to keep all 5 days of full payment and refused to give us a room, until Lilly at booking.com told them they were acting illegally. They are abusive and this shabby inconvenient hotel should be avoided.
The hotel is a little way out of the city centre but this was nice as you can walk along the canal and look at all the nice houses and ducks swimming away. The room was clean and just right for me and my partner for a week away. The staff were helpful and told us about where to go to eat and what we could do while we were out during the day. Overall I would recommend this hotel for anyone who wants somewhere nice to stay and doesn't mind walking!
Clean and functional, otherwise this is a model of how to put lots of beds in a small space. Rooms quite small and narrow corridors. Friendly staff. Fine for a night or so! Don't expect high luxury for this money in Bruges.
Approximately a 10 minute stroll to the main square (a very pleasant 10 min stroll) , this small and basic hotel is superbly run with adequate, clean rooms and a very adequate breakfast (worth paying the €11pp if not included in your room rate as Bruges prices can be extortionate when eating in the town). The staff are some of the most helpful and friendly I have ever encountered but special mention goes to Johan who not only will help you find your way around but will happily chat and amuse from behind the bar, whilst imparting his knowledge of Bruges and beers. A terrific host.
Ideal hotel for a weekend Christmas market break. Walking distance to town centre where markets are held but still far enough away to be quite and peaceful. Good range at breakfast. Clean and comfortable rooms. Good value for money
Nice, modern and Budget hotel in the historic center of Bruges, if you want to be near the downtown this is the option, the service and the food is OK, For the reasons desceibe above the place is so popular, so you have to reserve with anticipation. enjoy it !!
My wife and I have just returned from a weekend in Bruges. We stayed at your hotel room 209 from 27/01 till 29/01. When we arrived we were given a twin room, when we clearly booked a double bed, and the heater in the bathroom was damaged, so it was freezing there. However this is not important as it was rectified on the Saturday. My big complaint is, and I find it a complete disgrace, was that on the Saturday evening I caught some sort of virus, and had a high temperature of 38.5 degrees. It didn't sleep very well and I was in a lot of pain in my back and neck. Our checkout time was 11:00am on the Sunday. And my wife went to reception to ask if possible, if I could have a late check out time as I was still sleeping and still suffering from what has turned out to be flu. We were charged €40 extra for checking out at 1pm, and a total of €51.20 for two hours extra sleep, 2 nights city tax and a cup of tea with no milk. Which we had already paid for breakfast but I was too unwell to enjoy. We paid cash to reception for this and felt very disgusted about the addition €40, especially that all rooms on the second floor, and the ones next to our room had not been cleaned or changed, so there was no need for this charge. Avoid!! Penny pinching scum
At first glance this hotel seemed to have a few mixed reviews, but we needed a cheap place to stay in Bruges and from the pictures this hotel seemed more than adequate for our needs. It in fact far exceeded them! The hotel itself is a lovely building and the it was spotlessly clean, from the reception to our room. There is a small lift, which was a great help when pushing a stroller. The rooms were modern and comfortable, the bathroom seemed very new and incredibly clean. There was a safe in each room (we booked a 3 person room, which was in fact two adjoining rooms consisting of a double bed and 2 single beds - ideal!). The rooms were relatively quiet but being an older building there were a few creaks from upstairs etc but being an older building this is to be expected. The staff were very helpful and gave us a pack-and-play style crib for our baby at last minute notice. This does incur a 10euro fee but still very welcome. Apparently there used to be free parking outside the hotel on the quiet street, but this has recently changed with the introduction of a parking meter (0.10c for 15mins and approx. 4.50euro for 2 hours max) . Therefore we had to park the car up at Biekorf multi-storey car park near the Markt square (10min walk). This was approx. 8.50 euro for 24hrs so fairly reasonable. We stayed on a Sunday night and the price was almost half that of a weekend. At 87euro for 3 adults including breakfast was excellent value. The breakfast was a continental type breakfast but all the food was fresh and tasted great. Again for the price I couldn't complain. The only tiny improvement I could suggest would be the inclusion of a kettle in the room as we needed hot water for a baby's bottle, but the staff were more than happy to prepare us some hot water from the kitchen (however after about 8/9pm they are not present, which we prepared for and brought a flask). I'm left struggling to see why this place hasn't received more glowing reviews, it isn't a 5 star luxury hotel but it does what you need it to excellently and at a great price. Would definitely stay here again on our next visit.
Free parking outside the hotel, you need a blue disc from reception which costs 5 euros deposit, this gives you four hours free parking but must be reset, needed between Monday to Saturday, parking is free Sundays. Hotel check in was easy. The gentleman who booked me in was fantastic, unsure of his name but he wore glasses and had a small beard, he was very honest about places to eat and drink and where to avoid! He even drew me a map detailing all the areas! The bar has an happy hour between 5-6 all beers are 2.99 each. The room was on the 3rd floor and had a perfect view of the Belfort! The bed was two singles pushed together and had clean linen and the room had a nice 32" tv, no basic facilities such as a kettle or or iron. The bathroom we had was a good size, the shower and bath had very slow water, so if wanting a bath, it will take around 20 minutes to run! The toilet was old, and the pipe at the back stunk of sewage, so was best to close the door and only use in an emergency! Breakfast in the morning had a good range of pastries, crepes and other variety of bits. The hotel is about a 10 minutes walk to the market place and is a good location. Overall a decent hotel and already planning another trip to Bruges.
Very friendly reception on arrival, and given a map which was a blessing! The hotel is well located if you like to have a little stroll as we do. This encouraged us to explore further afield than the main centre. The brochures available were also really well chosen and we went to a couple of places from this. Your card with the room key can get you small discounts at main attractions - although we failed to remember this every time...! The room we had was 102 which was quite compact - fine for us, but as we were there for 3 nights a slightly larger space might have been better. Unfortunately we did find a bug in the bed on the last night, we killed it but perhaps this needs checking. I hope this is taken as a constructive comment as everything else was great, especially breakfast which was a lovely buffet selection. We would return.
Hotel Jacobs places you in Historical Center Bruges, within a leisurely stroll of popular sights such as Bruges Market Square and Bruges Belfry. This 23-room, 3-star hotel has a bar/lounge and a coffee shop/café, along with free in-room WiFi. It's in central Bruges and also a short walk from Basilica of the Holy Blood and Groeningemuseum.
Buffet breakfast is offered for a fee each morning from 8:30 AM to 10 AM. Get an energy boost at the coffee shop/café, or grab a drink at the bar/lounge.
Hotel Jacobs's 23 rooms are soundproofed and provide ceiling fans, safes, and desks. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries.
At Hotel Jacobs, guests have access to free WiFi in public areas, coffee in a common area, and a computer station. The front desk has multilingual staff that can help with luggage storage and securing valuables. Additional amenities include a library and a TV in a common area.
Reviews from Trip Advisor
58% of guests recommend this hotelTotal of 462 reviews