Grand Hotel Normandy by CW Hotel Collection

4.0 star property

Choose dates to view prices

Photo gallery for Grand Hotel Normandy by CW Hotel Collection

Daily buffet breakfast for a fee
Family Triple Room | Bathroom | Shower, free toiletries, hair dryer, bathrobes
Front of property
Indoor pool, open 7:00 AM to 10:00 PM, sun loungers
Family Quadruple Room | Minibar, in-room safe, individually decorated, individually furnished

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
Hoefijzerlaan 37, Bruges, B-8000
  • Place, Bruges Christmas Market
    ‪10 min walk‬
  • Place, Bruges Market Square
    ‪10 min walk‬
  • Place, Bruges Belfry
    ‪12 min walk‬
  • Airport, Ostende (OST-Ostend-Bruges Intl.)
    ‪30 min drive‬

Room options

Deluxe Double Room, 1 Queen Bed

9.2 out of 10
Wonderful
(22 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Family Quadruple Room

9.4 out of 10
Exceptional
(13 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

Family Triple Room

9.2 out of 10
Wonderful
(14 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

Romantic Double Room, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Basic Room

8.8 out of 10
Excellent
(18 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Economy Room

7.6 out of 10
Good
(14 reviews)
  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Classic Double Room, 1 Queen Bed

9.4 out of 10
Exceptional
(26 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

You may also like

About the neighborhood

Bruges

Grand Hotel Normandy by CW Hotel Collection places you in Historical Center Bruges, within a leisurely stroll of popular sights such as Bruges Christmas Market and Bruges Market Square. This 64-room, 4-star hotel welcomes guests with a bar/lounge, an indoor pool, and free in-room WiFi.

What's nearby

  • 't Zand Square - 5 min walk - 0.3 miles
  • Bruges Christmas Market - 10 min walk - 0.6 miles
  • Bruges Market Square - 10 min walk - 0.6 miles
  • Bruges Belfry - 12 min walk - 0.6 miles
  • Bruges City Hall - 12 min walk - 0.6 miles

Getting around

  • Bruges Station - 16 min walk
  • Ostende (OST-Ostend-Bruges Intl.) - 36 min drive

Restaurants

  • ‪'t Santpoortje - ‬4 min walk
  • ‪Bernie's Beer Bar - ‬3 min walk
  • ‪Bras Café - ‬4 min walk
  • ‪Bar'Ziel - ‬3 min walk
  • ‪Villa Gerard - ‬4 min walk

About this property

Grand Hotel Normandy by CW Hotel Collection

Guests staying at Grand Hotel Normandy by CW Hotel Collection enjoy an indoor pool, a gym, and free WiFi in public areas. Self parking is offered for EUR 25 per night. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include a garden, a vending machine, and a fireplace in the lobby.
Guests can expect free WiFi and 43-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other amenities include minibars, espresso makers, and safes. Change of towels is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (EUR 25 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge

Things to do

  • Bicycle storage
  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Cribs/infant beds are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.20 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10.00 for children
  • Uncovered self parking fee: EUR 25 per night (in/out privileges)
  • Crib (infant bed) fee: EUR 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Bruges Floris Hotel
Floris Bruges
Floris Bruges Hotel
Floris Hotel Bruges
Hotel Floris Bruges
Floris Karos Bruges
Hotel Floris Karos
Karos Hotel
Floris Karos Bruges
Grand Hotel Normandy
Normandy By Cw Collection
Grand Hotel Normandy by CW Hotel Collection Hotel
Grand Hotel Normandy by CW Hotel Collection Bruges
Grand Hotel Normandy by CW Hotel Collection Hotel Bruges

Frequently asked questions

Is free cancellation available at Grand Hotel Normandy by CW Hotel Collection?

Grand Hotel Normandy by CW Hotel Collection offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Grand Hotel Normandy by CW Hotel Collection?

As of Jun 12, 2026, prices found for a 1-night stay for 2 adults at Grand Hotel Normandy by CW Hotel Collection on Jun 16, 2026 start from $120, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Grand Hotel Normandy by CW Hotel Collection?

This hotel is situated in Historical Center Bruges within a short 11-minute walk of Bruges Christmas Market and also 11 minutes on foot from Bruges Market Square. You'll also find 't Zand Square and Bruges Belfry less than a mile away.

Is parking available on site at Grand Hotel Normandy by CW Hotel Collection?

Yes, uncovered parking is offered for EUR 25 per night with in/out privileges.

Does Grand Hotel Normandy by CW Hotel Collection include a casino?

No, Grand Hotel Normandy by CW Hotel Collection doesn't have a casino.

Will I find an indoor pool at Grand Hotel Normandy by CW Hotel Collection?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Grand Hotel Normandy by CW Hotel Collection?

Amenities that appeal to couples at this hotel include a minibar, an espresso maker, and bathrobes.

Does Grand Hotel Normandy by CW Hotel Collection have a hot tub?

No, this hotel doesn't have a spa tub.

Does Grand Hotel Normandy by CW Hotel Collection feature a restaurant that includes a breakfast menu?

Grand Hotel Normandy by CW Hotel Collection offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Grand Hotel Normandy by CW Hotel Collection allow pets to stay for free?

No, pets aren't allowed at Grand Hotel Normandy by CW Hotel Collection.

Does Grand Hotel Normandy by CW Hotel Collection have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Grand Hotel Normandy by CW Hotel Collection?

The closest major airport to Grand Hotel Normandy by CW Hotel Collection is Ostende (OST-Ostend-Bruges Intl.), which is 20.9 mi away (36 minutes by car).

Are there rooms with balconies that I can book at Grand Hotel Normandy by CW Hotel Collection?

No, there aren't any guestrooms at Grand Hotel Normandy by CW Hotel Collection that offer a balcony.

Grand Hotel Normandy by CW Hotel Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 486 out of 727 reviews
Rating 8 - Good. 173 out of 727 reviews
Rating 6 - Okay. 41 out of 727 reviews
Rating 4 - Poor. 17 out of 727 reviews
Rating 2 - Terrible. 10 out of 727 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Miika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and helpful and the hotel is located at the pretty good spot.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ben

Liked: Cleanliness, amenities, property conditions & facilities
Great swimming pool, amazing breakfast, perfect staff!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best stay. Staff were friendly and helpful. Will return
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Oliver Mark

Liked: Cleanliness, staff & service, amenities
Warm friendly staff, well looked after. High quality room.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

JAMES

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room and great staff, breakfast was perfect
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming hotel, friendly staff, great breakfast and location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
The cleanest of the room, the hotel location and the helpful and kindness of the personel was the best.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Quality and choice at breakfast was excellent. Decor throughout hotel was tasteful and in keeping with its location. Staff were pleasant and helpful. Little presents on arrival to room and upon checking out were a special treat.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Maurizio

Liked: Cleanliness, staff & service, amenities
Swimming pool,courteous staff,great breakfast, spacious rooms
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, property conditions & facilities
lovely hotel and staff.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Istiaque

Nice
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Pink armchairs at reception could do with a clean. Other than that room aw clean a bit small we had the Classic. We were offered bath or shower. We opted for shower maybe it was a mistake as it was quite small. Lovely breakfast. And swimming pool was a nice addition to our stay. Would go back or recommend.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Jade

Liked: Cleanliness, staff & service, amenities
Nice breakfast and lovely pool. The room was pleasant. The downstairs bathroom in the hotel had a really bad smell coming from it.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice welcoming hotel close to the centre but nice and quiet
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Ezgi

Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely with great facilities, swimming pool and gym were great. Lovely room and great breakfast and loads of choice, would like to come back,
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely room and hotel with excellent facilities.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not fault the staff every single one of them was very polite and helpful. The swimming pool was a good temperature and the games in reception were a nice touch.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Nigel

Liked: Staff & service, amenities, property conditions & facilities
Excellent stay. Very pleasant staff etc
Stayed 1 night in Aug 2025
Verified

8/10 Good

Caroline

Liked: Staff & service, amenities
Disliked: Cleanliness
Really helpful staff. Even gave us a welcome gift & local info. Lovely looking room but when i separated the beds the floor was filthy. Staff resolved immediately. Room was a bit dirty in other areas tho. Pool was lovely. Downside was temperature of the room. We went in winter allocated room 50 at the end. It was very cold. Staff gave us a heater & extra duvet but still had to sleep in our jumpers.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so freindly and helpful!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Anjana

Had a wonderful stay. The staff were very helpful and friendly and made our stay very special.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

Amazing stay here at this fantastic hotel. The staff are so helpful and friendly and the hotel is beautifully decorated. Lovely swimming pool and great facilities. We will definitely be returning here if we visit Bruge again
Stayed 1 night in Aug 2025
Verified

8/10 Good

Madeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic stay! Excellent location and comfortable rooms.
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Hermann Mjelde

Disliked: Cleanliness
Nothing out of the ordinary. Friendly staff, nice room, good breakfast. However they have not gone the extra mile to make the experience something special. The cleaning is also no up to par. There is dust in the ceiling, corners and behind doors. The quality lays in the details.
Stayed 14 nights in Jan 2026