Relais & Chateaux Hotel Heritage

5.0 star property
Luxury hotel with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Relais & Chateaux Hotel Heritage

Lobby sitting area
Creator video
Property entrance
Lobby
Lobby lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Gym
  • Parking available

Explore the area

View in a map
Niklaas Desparsstraat 11, Bruges, 8000
  • Place, Bruges Christmas Market
    ‪2 min walk‬
  • Place, Bruges Market Square
    ‪2 min walk‬
  • Place, Bruges City Hall
    ‪4 min walk‬
  • Airport, Ostende (OST-Ostend-Bruges Intl.)
    ‪28 min drive‬

Room options

Classic Double Room

8.8 out of 10
Excellent
(13 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

10.0 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite Loft, Theatre view

10.0 out of 10
Exceptional
(1 review)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite loft, Belfry view

  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Bruges

Located in Historical Center Bruges, Relais & Chateaux Hotel Heritage is next to popular attractions like Bruges City Theater and Friet Museum. This 27-room, 5-star hotel has a full-service spa along with free in-room WiFi and a gym.

What's nearby

  • Bruges Christmas Market - 2 min walk - 0.1 miles
  • Bruges Market Square - 2 min walk - 0.1 miles
  • Bruges Belfry - 3 min walk - 0.2 miles
  • Bruges City Hall - 4 min walk - 0.3 miles
  • Basilica of the Holy Blood - 4 min walk - 0.3 miles

Getting around

  • Bruges Station - 20 min walk
  • Brussels Airport (BRU) - 82 min drive

Restaurants

  • ‪Grand Cafe Du Théâtre - ‬2 min walk
  • ‪Café Pick - ‬2 min walk
  • ‪Het Hof Van Rembrandt - ‬2 min walk
  • ‪Bakkerij Sint-Paulus Nv - ‬1 min walk
  • ‪BLEND wijnbar en wijnwinkel - ‬1 min walk

About this property

Relais & Chateaux Hotel Heritage

Luxury hotel with a full-service spa and a health club
Guests staying at Relais & Chateaux Hotel Heritage enjoy access to a full-service spa, a gym, and a sauna. Valet parking is EUR 39 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for EUR 150 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, a business center, and a meeting room.
Guests can expect free WiFi and 40-inch flat-screen TVs with satellite channels. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. IPads, minibars, and espresso makers are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Relais & Chateaux.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered valet parking on site (EUR 39 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: EUR 38 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Le Mystique

Things to do

  • 18-hole adjacent golf course
  • Art gallery
  • Bicycle rentals
  • Bicycle storage
  • Designer stores
  • Full-service spa
  • Health club
  • Library
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1569
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels
  • iPad

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Children and extra beds

  • Rollaway/extra beds are available for EUR 75.00 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.98 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 38 per person
  • Airport shuttle fee: EUR 150 per vehicle (one-way, maximum occupancy 4)
  • Covered valet parking fee: EUR 39 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 75.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses solar energy, plus eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 5 stars.

Property is also known as

Relais & Chateaux Hotel Heritage
Relais & Chateaux Hotel Heritage Bruges
Relais Chateaux Heritage
Relais Chateaux Heritage Bruges
Relais & Chateaux Heritage Bruges
Relais & Chateaux Heritage
Relais & Chateaux Heritage
Relais & Chateaux Hotel Heritage Hotel
Relais & Chateaux Hotel Heritage Bruges
Relais & Chateaux Hotel Heritage Hotel Bruges

Frequently asked questions

Is free cancellation available at Relais & Chateaux Hotel Heritage?

Relais & Chateaux Hotel Heritage offers free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Relais & Chateaux Hotel Heritage?

As of Oct 25, 2025, prices found for a 1-night stay for 2 adults at Relais & Chateaux Hotel Heritage on Nov 2, 2025 start from $296.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Relais & Chateaux Hotel Heritage?

This hotel is situated in Historical Center Bruges, just steps from Bruges Market Square and Bruges Christmas Market. You'll also find Choco-Story Museum and Bruges Belfry less than a mile away.

Is parking available on site at Relais & Chateaux Hotel Heritage?

Yes, secured valet parking is offered for EUR 39 per day with in/out privileges. Though parking is limited, electric car charging and bicycle parking are also available.

Is there a spa available at Relais & Chateaux Hotel Heritage?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, Ayurvedic treatments, and couples treatments. The spa is not open daily but only on select days.

Does Relais & Chateaux Hotel Heritage have a casino on the premises?

No, Relais & Chateaux Hotel Heritage doesn't have a casino.

Is there an indoor pool at Relais & Chateaux Hotel Heritage?

No, there is no indoor pool at this hotel.

Is Relais & Chateaux Hotel Heritage a good place to stay for couples?

This boutique hotel offers many amenities for couples, including Champagne service as well as a bar and a restaurant.

Does Relais & Chateaux Hotel Heritage have a hot tub?

No, but this hotel does have a steam room.

Does Relais & Chateaux Hotel Heritage have a restaurant that serves breakfast?

Yes, Relais & Chateaux Hotel Heritage serves a full breakfast for a surcharge each morning at Le Mystique.

Does Relais & Chateaux Hotel Heritage allow pets to stay free of charge?

No, pets aren't allowed at Relais & Chateaux Hotel Heritage though service animals are welcome.

Does Relais & Chateaux Hotel Heritage have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Relais & Chateaux Hotel Heritage?

The closest major airport to Relais & Chateaux Hotel Heritage is Ostende (OST-Ostend-Bruges Intl.), which is 23.3 mi away (44 minutes by car).

Are there rooms with balconies that I can book at Relais & Chateaux Hotel Heritage?

Yes, some guestrooms at this hotel offer either a furnished balcony or a terrace where guests can enjoy city views.

Reviews

Relais & Chateaux Hotel Heritage Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 429 out of 528 reviews
Rating 8 - Good. 80 out of 528 reviews
Rating 6 - Okay. 13 out of 528 reviews
Rating 4 - Poor. 1 out of 528 reviews
Rating 2 - Terrible. 5 out of 528 reviews

Reviews

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about our stay was fantastic. From the champagne buffet breakfast to all the amenities available, this hotel is top notch.
Stayed 3 nights in Jun 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property in a fantastic location! The breakfast was sumptuous. The staff were very professional and gracious.
Stayed 3 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was fantastic. Only one day, but will be back again. Highly recommend.
Stayed 1 night in May 2025

10/10 Excellent

Theodore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel filled with history. Located close to the city center and all the attractions Bruges has to offer. The breakfast was spectacular. The most delicious waffle I’ve ever had. Highly recommended.
Stayed 1 night in Apr 2025

10/10 Excellent

Craig Donovan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

larisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place , very accommodative staff, amazing breakfast .
Stayed 1 night in Feb 2025

6/10 Okay

Angela

Traveled with family
Liked: Staff & service
The hotel is a little dated but in a great area. The staff was fantastic and breakfast superb
Stayed 1 night in Dec 2024

10/10 Excellent

Hans

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Stayed 3 nights in Oct 2024

10/10 Excellent

Carlos

Traveled with partner
Liked: Amenities
Lovely place Strongly recommended
Stayed 2 nights in Nov 2024

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities, room comfort
It was a pleasant stay. The employees were very nice and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel Great staff Perfect location
Stayed 2 nights in Oct 2024

8/10 Good

Andrew

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Good location, friendly front desk staff. Room was small and a bit dated. Bathroom door could not open fully as room so small. Very nice but In need of an upgrade.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dan

Stayed 1 night in Sep 2024

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A charming, well-appointed, perfectly-located boutique hotel with excellent, attentive, and knowledgeable staff. Be sure to book a dinner at the restaurant, as it is an incredible experience. Easy walk to all the major sites and shopping, and only two blocks to the bus stop for the train station makes it so easy for day trips (Ghent, for example). Large, comfortable room (separate sitting area and spacious bathroom). Why stay anywhere else in Bruges?
Stayed 5 nights in Sep 2024

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely amazing.

Wow. The staff, location and our room was absolutely amazing. We were fortunate to get a room on the top floor which included access to the rooftop patio overlooking the rooftops and the bell tower. We took advantage of the steam room and sauna which will be reserved for your exclusive use when you reserve it. I highly recommend this beautiful hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Kumi, Greenwich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Paula

Liked: Cleanliness, property conditions & facilities, room comfort

One of my favorites!

Fabulous hotel in excellent location for visiting this beautiful city. Service was excellent. Above and beyond Dinner is 5 star. Highly recommend. Can’t wait to come back!
Stayed 3 nights in Aug 2024

10/10 Excellent

GARY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 We will definitely stay here again. It is walking distance to everything.
Stayed 4 nights in Aug 2024

10/10 Excellent

Emma

Stayed 2 nights in Jul 2024

10/10 Excellent

Dawn

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful hotel. Amazing customer service. Great location.
Stayed 3 nights in Jul 2024

10/10 Excellent

Fiona

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is impeccable and the food exceptional. A very lovely visit.
Stayed 4 nights in Jun 2024