Deluxe Inn & Suites2.0 out of 5.0
Recent guest reviews
After I drove 25 hrs due to hardship situation to see my husband at the Willacy Regional Detention Center what I need was found here. A nice and quite night rest. Best price and services. The room was marvelous clean, and the decoration help me to relax so I can be ready to return back home with a saddens in my heart but joy and peace of mind that I'll have a place to stay at my next visit.
I book a room online prepaid for it drove 5 hrs to find out that the room I paid for was not available. No running hot water the AC does not work the sheets were dirty Pillows were filthy. P Worst place I ever stayed in my life.
We booked the hotel not really thinking it was going to be a "great" place but needed a place to lay our heads for a couple nights. Upon check-in I was very impressed with how friendly the manager (Kevin) was. Our room was clean with a king size bed, microwave & Fridge. Breakfast was good...waffles, pastries, several types of cold cereal, milk, juice & coffee. Kevin even asked us if there was something we would like for breakfast that they did not have...next morning, we had bagels. Swimming pool was nice and grounds well kept. Nothing fancy but a place I will stay again on our next visit to the area.
the worst ever this place needs to be shut down .. or new staff is needed along with major major REAPAIRS .. we have family there and come to visit booked several rooms and we were not happy at all took over 30 mins to check In while they go hunt down the manager in other rooms she was cleaning she came to the desk smelling awful not professional at all.. finally get in my room there are no curtains, no towels. no pillows ...NEVER AGAIN WILL I STAY HERE... they should have paid me to stay there..
Have stayed at this place a few times. This motel is usually pretty cheap. Some rooms are nice and some rooms aren't so nice. No major problems. The foreign owners just need to take some courses in repair work. Being in the construction business, I often look at rooms and think I could really fix a few things with a little time..Anyway, the rates are low and the air conditioner and hot water always work, so it's a good place to sleep.
Shower had a hole in the floor covered up by a bath mat. Trash in the pool. Dirty floors. We have pictures. We have stated here in the past. But never was it like this. We will not be staying here ever again. The filth that we could see is one thing, what scares me are the germs and bugs we may not see. Do not stay at this location.
We booked through the corporate site for 5 night at Americas Best Value Inn. We arrived after check in time, the clerk said we were booked for a 2 bed hotel room, when in fact we booked a single King room. Well, he fixed that, gave us a room on the upper level. Walked in the room, and there was a stench coming from the back corner of the room. Found out one of the previous guests had urinated in the microwave and refrigerator. Told the clerk, and they replaced the 2 units. We fabrezed the room. The bed was ok, not super comfy, the pillows were flat and hard. We went to the local walmart to buy different pillows($5). Housekeeping cleaned the room, but did not replace our towels, we had to go to the front desk to get new towels, washcloths, facial tissue and toilet paper. They were cordial in giving us what we asked for but kind of ridiculous that we had to ask. Then we go to check out at the desk after the 4th night, wanted to leave early, and the desk told us they could not refund the last night of our stay, because we booked through the corporate site. Does not sit well with me, will be contacting corporate to get our refund.
Okay this hotel I booked it about 2-3 months before my stay and I talk to the manager .... Booked the hotel . Everything seemed nice and he made us seem quite accommodated and very welcome before we got there .... We made it after a 14 hour drive from west texas to raymondville and the day of the manager Kevin ... Would call and check up on our going of our trip seemed very nice . I had reserved 3 rooms 2 2 bed rooms and one 3 bedroom . So we show up in the middle of the night from our long road trip which made us very tired at 4 am just ready to sleep . I was traveling for spring break for a music festival . And had my elderly with me ... Which at 4 am is way past their bed time we unpack and I check in a young gentleman helped us and said he wouldn't charge us for one night so I said alright thank you . I asked him about paper work and there was no paper work . So I continued on and on speaking to him . And he said it was just for 2 rooms right one 3 bedroom and another 2 bedroom and I said no I had 3 rooms . So they sold one of my rooms . Which is complete B****** when your expecting one thing .& you get another . And the rates were going to be 44.99 for the two bed room and 49.99 for the 3 bedroom which is fair in my opinion . So they wanted to charge my card that night but the "system went down". . I didn't meet Kevin Patel that night so then the next morning I went down to confirm the rates first day went smoothly no problems and the rate was confirmed . Headed out for the festival and had no problem . Second morning I get up I meet up with Kevin Patel . To discuss payment he wanted to put my card on hold which is a complete insecurity when working with a very unknown hotel with horrible reviews . But with the benefit out of my doubt I gave him my card he said he would only hold 300$ on it so I was like okay. They scanned it and I went off for my day . He then calls @ 11 pm to my phone when I'm out enjoying my time . And says my card was declined . Which is complete c**** when he's only holding 300$ . And I had 400$ on it . So he said we will talk once your back . About an hour later I receive a call from one of my family members and they tell me that Kevin Patel was calling in the middle of the night asking for a payment . And I told them I just spoke to him . So I show up and Kevin was as if nothing happened and I questioned him completely of what's going on and he seemed like if nothing had happened but in reality he was going crazy asking for money from my family members just for the payment and going crazy and money hungry . The next day we wake up and he picks up prices on us for 69.99 and 74.99 just cuz it was d**** spring break when he agreed on one price with me . So once I tried to work out things with him and he didn't budge he had cursed at me ... And said horrible things very unprofessional of a hotel owner/manager . Which incase I bet they didn't teach him people skills . We left that same moment and took our things to the Texas inn and got great rates and the accommodated us nicely . And gave us hospitality . To top it off Kevin Patel would treat his employees horribly and he would go crazy and money hungry on them . Which is pretty sad and very horrible from a foreign immigrant . I witnessed it my self . To top it off he was so money hungry he lives in his own hotel what a joke . With the kind of money your making you would expect better from a "man" like that . Also he had told me the rates that were outside in the big bold red lit letters 44.99 a night . Which was the rate he was giving me were wrong because its spring break and he was about to change it . Within the whole week we had stayed it stayed with the same price which is pretty sad and another thing Kevin Patel ... Said that there was very high demand for his hotel at the time and I spoke to his employees not even half the rooms were taken . Don't book this hotel even if it's a last resort . Not worth it . Stay in your vehicle you will have better commodity there .
I took a road trip to Raymondville to vist my in-laws. Upon check in we were greated with a friendly " Hello ". When we entered the room we were suprised by the size. Our room had a fridge, microwave, and free wifi. We couldnt be happier with our pick and would stay here again.
Found a $35 rate on Kayak. I did not book it because we were not sure if we would make it into Raymondville that night. I became a member of ABVI preferred Club online to get 15% discount and possible upgrades on the room. I called the hotel when we arrived in town and were offered a $50 rate. I figured $50 - 15% would be a $42.50 rate, which would have been acceptable. Upon check in, the clerk told me she could not honor the discount card because the normal rate was $59 and she had already given me a discount, although a giant sign above my head was flashing $49.95 above my head in giant red letters. After 700 miles of driving, I was too tired to argue. How can I describe the room other than "Shoddy" or "Gross"? The room was hot and sticky when we got in, It took over an hour to cool off. There was a giant stain on the comforter,a non-functioning ceiling fan, detached bathroom fixtures, cracked and broken lampshades, wiring hanging out of the walls from a former appliance/fixture, and GERMAN COCKROACHES in the breakfast area (on the food - to be clear). This place has it ALL! After a very in hard time getting to sleep in my muggy room, I woke up with the urge to write this review. I had a horrible night's sleep and to make it worse, the "Free Breakfast" was horrible. Beside the aforementioned cockroaches, the waffle mix was too watered down to make a waffle and there was not much to choose from. The whole spread looked like the day-old counter at a mediocre bakery. I'll say this, their internet works just fine. AVOID AT ALL COSTS.
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
Deluxe Inn & Suites places you within a mile (2 km) of Raymondville Historical Museum and Raymondville Rural Technical Skills Training Center. This 40-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Raymondville Golf Course is also 2.1 mi (3.3 km) away.
Free continental breakfast is included with your stay and awaits you each morning. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.
All 40 air-conditioned accommodations feature kitchenettes and space to spread out with sitting areas. Guests can expect to find cable TV and stay connected with free WiFi. Bathrooms have hair dryers and bathrobes. Coffee makers, free newspapers, and free local calls are other standard amenities.
Guests of Deluxe Inn & Suites have access to an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking, and an airport shuttle for USD 30 per person one way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and a library.
Reviews from Trip Advisor
37% of guests recommend this hotelTotal of 14 reviews