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Mercure Brisbane Spring Hill

Property class: 4

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Photo gallery for Mercure Brisbane Spring Hill

A bar area with a wine rack and seating.
Meeting facility
A hotel room with a bed, a desk, a chair, a lamp, a painting, and a view through the window.
A modern hotel room with a desk, chair, a small black refrigerator, a hanging light fixture, a mirror, and a window with a view.
A hotel room with two beds, a chair, a desk, a painting, and a view of the cityscape.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
345 Wickham Terrace, Spring Hill, QLD, 4000
  • Place, Roma Street Parkland
    ‪2 min walk‬
  • Place, Queen Street Mall
    ‪9 min walk‬
  • Place, Suncorp Stadium
    ‪17 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

A hotel room with a bed, a nightstand with a lamp, and two abstract paintings on the wall.

Deluxe Room, 1 Queen Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite (1 Queen Bed and 2 Single Beds)

A hotel room with a large bed, two bedside lamps, and three abstract paintings on the wall.

Family Suite (1 Queen Bed and 2 Single Beds)

  • 678 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds

View all photos for Junior Room, 1 King Bed, Balcony

A hotel room with a large bed, two bedside lamps, and three abstract paintings on the wall.

Junior Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(8 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

A hotel room with a large bed, two bedside lamps, a coffee machine, and abstract art on the wall.

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(51 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds

A hotel room with two beds, a chair, a desk, a painting, and a view of the cityscape.

Superior Room, 2 Double Beds

8.4 out of 10
Very good
(6 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Twin Beds

A hotel room with a bed, a desk, a mirror, a TV, and a view of the outside.

Superior Room, 2 Twin Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, Multiple Beds, Terrace

A hotel room with a bed, a desk, a chair, a lamp, a painting, and a view through the window.

Deluxe Room, Multiple Beds, Terrace

  • Sleeps 2
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Brisbane

Located in Spring Hill, Mercure Brisbane Spring Hill is next to popular attractions like Roma Street Parkland and Brisbane Private Hospital. This 4-star hotel has 179 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Roma Street Parkland - 2 min walk - 0.1 miles
  • Brisbane City Hall - 7 min walk - 0.4 miles
  • Queen Street Mall - 9 min walk - 0.5 miles
  • Suncorp Stadium - 17 min walk - 0.9 miles
  • South Bank Parklands - 17 min walk - 0.9 miles

Getting around

  • Brisbane Roma Street Station - 8 min walk
  • Brisbane Airport (BNE) - 22 min drive

Restaurants

  • ‪The Garden Room - ‬3 min walk
  • ‪Frescos Restaurant - ‬6 min walk
  • ‪Roamer - ‬9 min walk
  • ‪Transcontinental Hotel Weddings - ‬10 min walk
  • ‪Thrive on George - ‬10 min walk

About this property

Mercure Brisbane Spring Hill

Guests of Mercure Brisbane Spring Hill have access to an outdoor pool, a gym, and free WiFi in public areas. Self parking is available for AUD 25 per night. The 24-hour front desk has staff standing by to help with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include conference space, a business center, and a terrace.
Guests can expect free WiFi and 49-inch Smart TVs with digital channels. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include balconies, electric kettles, and safes.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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  • Pool
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 25 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 34 for adults and AUD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Osteria Roma Spring Hill

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,475 square feet of conference space
  • 4 meeting rooms
  • Business center

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-width doorways

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1970
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for AUD 50 per day
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 100 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 34 for adults and AUD 15 for children
  • Self parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pacific Brisbane
Pacific Hotel Brisbane (formerly Hotel Urban Brisbane)
Hotel Urban Brisbane
Pacific Hotel Brisbane
Pacific Hotel Brisbane
Mercure Brisbane Spring Hill Hotel
Mercure Brisbane Spring Hill Spring Hill
Mercure Brisbane Spring Hill Hotel Spring Hill

Frequently asked questions

Is a free cancellation option available at Mercure Brisbane Spring Hill?

Mercure Brisbane Spring Hill offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Mercure Brisbane Spring Hill?

As of Oct 20, 2026, prices found for a 1-night stay for 2 adults at Mercure Brisbane Spring Hill on Nov 1, 2026 start from $134, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Mercure Brisbane Spring Hill?

This hotel is situated in Spring Hill, just steps from Roma Street Parkland, and within a 10-minute walk of Brisbane City Hall and Queen Street Mall. You'll also find Brisbane City Botanic Gardens and Queensland Performing Arts Centre less than a mile away.

Does Mercure Brisbane Spring Hill have a casino at the property?

No, Mercure Brisbane Spring Hill doesn't have a casino.

Is there an indoor pool at Mercure Brisbane Spring Hill?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Are there hot tubs at Mercure Brisbane Spring Hill?

No, there isn't a spa tub at this hotel.

Does Mercure Brisbane Spring Hill have a restaurant that serves breakfast?

Yes, Mercure Brisbane Spring Hill serves buffet breakfast for a surcharge each morning at Osteria Roma Spring Hill.

Does Mercure Brisbane Spring Hill allow pets to stay free of charge?

No, pets aren't allowed at Mercure Brisbane Spring Hill though service animals are welcome.

How close is the airport from Mercure Brisbane Spring Hill?

The closest major airport to Mercure Brisbane Spring Hill is Brisbane Airport (BNE), which is 11.3 mi away (22 minutes by car).

Does Mercure Brisbane Spring Hill have a wedding venue on site?

There are wedding services available at Mercure Brisbane Spring Hill if that's in your vacation plans.

Mercure Brisbane Spring Hill Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 466 out of 1003 reviews
Rating 8 - Good. 337 out of 1003 reviews
Rating 6 - Okay. 117 out of 1003 reviews
Rating 4 - Poor. 50 out of 1003 reviews
Rating 2 - Terrible. 33 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room snd helpful staff.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location right downtown, opposite Roma Parkland. The room outlook was pleasant and tranquil (especially considering the downtown location!) and the staff were all incredibly friendly and helpful. We loved our stay!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times and everything is always amazing. This time it was our 25th wedding anniversary and the staff sent up a sweet plate for us to share and a beautiful card. We will always choose Mercure Spring Hill when staying in Brisbane.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room in an excellent location.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, good access anywhere, worth the price.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
good location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room with friendly staff and excellent room service.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good location close to a park and walking distance from the center.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable bed
Stayed 1 night in May 2026
Verified review

8/10 Good

Clean room, staff were very nice
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, very large balcony and being able to get a coffee in the lobby was life saving.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The junior room was fantastic. Great location to the parks and the CBD. Its sat on a hill so does have an incline so wouldn’t suit mobility issues. Otherwise lovely hotel located on a free bus route into the CBD
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well situated to the CBD and Specialist Hospitals on Wickham Terrace. Meals were good, (experienced dinner & breakfast) and staff helpful and polite. Rooms were good, but pillows were a little hard and had trouble with the liquid soap not working in shower and hand basin. Left message for cleaning staff. Would stay there again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable room, helpful staff, good location
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place to stay. Friendly and helpful staff, lovely clean, spaceous rooms. I have already booked my next stay for later in the year!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff,clean and easy to access
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Clean and close to shops and bus stations
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Very clean well appointed room Staff helpful and friendly Carpark tight due to pillars Restaurant was average food served cool not hot
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience at the Mercure was wonderful, staff were super friendly and helpful. Room was tidy and the bed was so comfortable. There was a pair of old socks left in the corner of our room and a half eaten can of pringles in the bedside drawer. Everything looked very clean and tidy however.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, service was excellent.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

very nice hotel, reces
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a 3 night stay. The location was perfect for my needs, the free public loop bus was available from the front of the hotel which took you to the city, but it was also a short 8 minute walk as well. Acces to Roma st station was easy. The rooms were well.apponted, clean and comfortable. All staff were welcoming. The onsite restaurant eas excellent for both dinner and breakfast. On my last day I had an early flight and the the dining area for breakfast wasnt opened but the staff understood and provided me with a breakfast box to take away which was amazing. Highly recommended.
Stayed 3 nights in Jul 2026

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