Emporium Hotel South Bank

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa
VIP Access

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Photo gallery for Emporium Hotel South Bank

Enjoy a spacious room with two large beds, a central desk, and a large mirror, offering a panoramic city view through floor-to-ceiling windows.
Enjoy a sophisticated drink at the stylish bar with a curved countertop and comfortable stools.
Enjoy a panoramic city view from the comfort of this stylish room, featuring a seating area with sofa and bench.
Experience the contemporary design of this stylish hotel room, featuring a spacious walk-in closet, sleek vanity area, and large mirror with integrated lighting.
Experience the sophisticated lobby with a curved glass wall offering a view of the street, a seating area with sofas and armchairs, and a grand piano.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service

Explore the area

Map
267 Grey St, South Brisbane, QLD, 4101
  • South Bank Parklands
    ‪1 min walk‬
  • Brisbane Convention and Exhibition Centre
    ‪9 min walk‬
  • XXXX Brewery
    ‪3 min drive‬
  • Brisbane, QLD (BNE)
    ‪19 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Exquisite Suite

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Premium River City Suite

10.0 out of 10
Exceptional
(11 reviews)
  • 431 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Frangipani Suite

  • 1561 sq ft
  • Sleeps 2
  • 1 King Bed

Pool Side Cabana Suite

10.0 out of 10
Exceptional
(1 review)
  • 570 sq ft
  • Sleeps 2
  • 1 King Bed

Urban Vista Suite

9.8 out of 10
Exceptional
(11 reviews)
  • 431 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Vista Twin Suite

9.0 out of 10
Wonderful
(7 reviews)
  • 430 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

Vista King Suite

9.6 out of 10
Exceptional
(30 reviews)
  • 431 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

River City King Suite

9.8 out of 10
Exceptional
(14 reviews)
  • 431 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

River City Twin Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 431 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

Emporium Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 700 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

River City King Suite

  • Sleeps 2
  • 1 King Bed

Vista King Suite

  • Sleeps 2
  • 1 King Bed

River City Two Queen Suite

  • Sleeps 4
  • 2 Queen Beds

Premium River City King Suite

  • Sleeps 2
  • 1 King Bed

Frangipani Suite

  • Sleeps 2
  • 1 King Bed

Exquisite Suite

  • Sleeps 2
  • 1 King Bed

Emporium Suite

  • Sleeps 2
  • 1 King Bed

Urban Vista King Suites

  • Sleeps 2
  • 1 King Bed

Poolside Cabana Suite

  • Sleeps 2
  • 1 King Bed

Vista Twin Suite

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Brisbane

Located in South Brisbane, Emporium Hotel South Bank is adjacent to South Bank Parklands and within a 15-minute walk of popular sights like Brisbane Convention and Exhibition Centre. This 140-room, 5-star hotel has conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • South Bank Parklands - 1 min walk - 0.0 miles
  • Brisbane Convention and Exhibition Centre - 9 min walk - 0.5 miles
  • Treasury Casino - 17 min walk - 0.9 miles
  • The Gabba - 19 min walk - 1.0 mile
  • XXXX Brewery - 3 min drive - 1.5 miles

Getting around

  • South Bank Station - 1 min walk
  • Brisbane Airport (BNE) - 27 min drive

Restaurants

  • ‪The Terrace - Emporium Hotel South Bank Brisbane - ‬1 min walk
  • ‪Guzman Y Gomez - ‬3 min walk
  • ‪Belle Époque - ‬1 min walk
  • ‪The Yiros Shop - South Brisbane - ‬2 min walk
  • ‪Harajuku Gyoza - South Bank - ‬3 min walk

About this property

Emporium Hotel South Bank

Luxury hotel with 2 restaurants and a full-service spa
At Emporium Hotel South Bank, guests enjoy a full-service spa, an outdoor pool, and a gym. Valet parking is AUD 65 per night if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for AUD 125 per vehicle one-way. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and securing valuables. Other amenities at this luxury hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
55-inch flat-screen TVs come with pay movies, and guests can stay connected with free WiFi. Beds are dressed in pillow menus and bathrooms offer hair dryers and designer toiletries. Minibars, espresso makers, and free newspapers are also available.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Valet parking on site (AUD 65 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: AUD 35 per person
  • 2 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Crib (surcharge)
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4,413 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable/satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AUD 70.0 per night
  • Cribs/infant beds are available for AUD 35.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 100 per accommodation, per stay
  • Breakage deposit: AUD 250 per night
  • A damage deposit of AUD 100 will be collected before check-in.

These are all of the charges provided to us by the property.

The listed deposit applies to Poolside Cabana Suite, Suite (Exquisite), and Suite (Emporium) bookings. The general deposit is AUD 250 per stay for Suite, 1 King Bed (Vista), Twin Room, 2 Single Beds (Suite - Vista), Suite, 1 King Bed, River View, and Premium Studio Suite, 1 King Bed, River View (Level 12 and Above) bookings.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately AUD 35 per person
  • Airport shuttle fee: AUD 125 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: AUD 65 per night
  • Crib (infant bed) fee: AUD 35.0 per night
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site; maximum attendees: 20
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Parties and events are allowed on site. Maximum attendees: 20.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Emporium Hotel South Bank South Brisbane
Emporium South Bank South Brisbane
Emporium Bank Brisbane
Emporium Bank Brisbane
Emporium Hotel South Bank Hotel
Emporium Hotel South Bank South Brisbane
Emporium Hotel South Bank Hotel South Brisbane

Frequently asked questions

Is free cancellation available at Emporium Hotel South Bank?

Emporium Hotel South Bank offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

What's there to see close to Emporium Hotel South Bank?

This hotel is situated in South Brisbane within a short 2-minute walk of South Bank Parklands and also 10 minutes on foot from Queensland Performing Arts Centre. You'll also find Queen Street Mall and Treasury Casino less than a mile away.

Will I be able to park at Emporium Hotel South Bank?

Yes, valet parking is offered for AUD 65 per night.

Is there a spa at Emporium Hotel South Bank?

There is a full-service spa available for guests to enjoy and services include body wraps, massages, facials, and mani/pedis.

Does Emporium Hotel South Bank feature a casino at the property?

No, Emporium Hotel South Bank doesn't have a casino.

Is there an indoor pool at Emporium Hotel South Bank?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Emporium Hotel South Bank a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, 4 bars, and 2 restaurants.

Does Emporium Hotel South Bank have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Emporium Hotel South Bank have a restaurant that serves breakfast?

Yes, Emporium Hotel South Bank has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does Emporium Hotel South Bank allow pets to stay for free?

No, pets aren't allowed at Emporium Hotel South Bank.

Does Emporium Hotel South Bank have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Emporium Hotel South Bank?

The closest major airport to Emporium Hotel South Bank is Brisbane Airport (BNE), which is 12.5 mi away (27 minutes by car).

Can I book a room with a balcony at Emporium Hotel South Bank?

No, there aren't any guestrooms with balconies at Emporium Hotel South Bank.

Emporium Hotel South Bank Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 826 out of 1001 reviews
Rating 8 - Good. 114 out of 1001 reviews
Rating 6 - Okay. 32 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Very average Over priced Would never return, even at half the high price
Stayed 1 night in Apr 2025

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Understanding that we were an elderly couple. We were surprised by the modern aspect of the hotel. But we loved it. Great staff. Great food. We were there for a special celebration. Our family appreciated the care of us by the staff. The valet staff were great when we encountered heavyy rain. We were going to qpac for a performance. We loved the hotel, particularly the staff. Our room was wonderful. Thank you.
Stayed 2 nights in Mar 2025

10/10 Excellent

KARLO, Palm Beach Gardens

5 stars
Stayed 3 nights in Mar 2025

8/10 Good

James

Stayed 3 nights in Mar 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an outstanding hotel! Extremely cordial staff. Beautiful room. Great bathroom! Very clean hotel and excellent location. 10 out of 10.
Stayed 3 nights in Mar 2025

6/10 Okay

Verified traveler

Business traveler

Huge minibar overcharge

I asked for the minibar to be cleared which was done. Hotel then automatically changed me $98 for the contents of the minibar after I had checked out. Beware
Stayed 2 nights in Mar 2025

10/10 Excellent

Kaitlyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I could give 6 stars for service - the stay and the staff were wonderful! Celebrated my mums birthday and they truly made her feel very special. Would definitely stay here again
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Stayed 2 nights in Mar 2025

10/10 Excellent

Katherine, Newport

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, very upmarket
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing pool and rooftop bar, ice bath, steam and sauna awesome, rooms great, mirrored surfaces need cleaning better, most of the top rooms are infront of the lifts and thus super noisy, switch panels need covering at night for blackout.
Stayed 2 nights in Feb 2025

10/10 Excellent

shari

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here our first stay in Brisbane and my husband was very upset I hadn't booked it on our return when we came back just to catch our flight back to the states. I booked next to the airport and won't make that mistake again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Sienna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very modern and well designed
Stayed 2 nights in Feb 2025

10/10 Excellent

kristie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here, always such a nice stay. Best location. Pool area is so nice and relaxing and the sauna and cold plunge room is so beautiful it’s like a mini soak spa Rooms are a such a good size. Bathroom is also so spacious with seperate jet bubble bath and shower. Staff and lovely and accommodating So much to do in the hotel and the area around. 10:10
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
"I still feel the hotel needs more attention to detail. Maybe it’s just me, but I notice small things that aren’t done, and with a price tag like Emporium’s, everything should be flawless. The glasses in the bathrooms were cracked, my bed wasn’t made one day, and they provided body lotion in the shower but no body soap. These little things really stood out."
Stayed 2 nights in Feb 2025

10/10 Excellent

edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and the staff were so friendly and helpful. A great location too!
Stayed 3 nights in Feb 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The place to stay

All perfect
Stayed 1 night in Feb 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Stayed 1 night in Feb 2025

10/10 Excellent

Valli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Hyuntai

Stayed 1 night in Feb 2025

10/10 Excellent

HARRY

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I’ve ever stayed in. Absolutely marvellous
Stayed 1 night in Feb 2025