Emporium Hotel South Bank

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Photo gallery for Emporium Hotel South Bank

Outdoor pool, sun loungers
Creator video - submitted by timetraveller
1 bedroom, minibar, in-room safe, desk
Frangipani Suite - Free Wifi | Living area | 55-inch flat-screen TV with digital channels, TV, pay movies
4 bars/lounges

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
267 Grey St, South Brisbane, QLD, 4101
  • Place, South Bank Parklands
    ‪1 min walk‬
  • Place, Brisbane Convention and Exhibition Centre
    ‪9 min walk‬
  • Place, Queensland Performing Arts Centre
    ‪9 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Exquisite Suite - Free Wifi

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Vista Twin Suite - Free Wifi

9.0 out of 10
Wonderful
(8 reviews)
  • Mountain view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Vista King Suite - Free Wifi

9.6 out of 10
Exceptional
(32 reviews)
  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

River City King Suite - Free Wifi

9.8 out of 10
Exceptional
(18 reviews)
  • River view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

River City Twin Suite - Free Wifi

10.0 out of 10
Exceptional
(11 reviews)
  • River view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Emporium Suite - Free Wifi

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Vista King Suite With Free Wifi

  • Sleeps 2

Vista Twin Suite With Free Wifi

  • Sleeps 2

River City King Suite With Free Wifi

  • Sleeps 2

River City Twin Suite With Free Wifi

  • Sleeps 4

Exquisite Suite With Free Wifi

  • Sleeps 2

Emporium Suite With Free Wifi

  • Sleeps 2

Premium River City King Suite- Free Wifi

10.0 out of 10
Exceptional
(20 reviews)
  • River view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Urban Vista King Suite - Free Wifi

9.8 out of 10
Exceptional
(14 reviews)
  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Poolside Cabana Suite - Free Wifi

10.0 out of 10
Exceptional
(2 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Frangipani Suite - Free Wifi

  • 1561 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium River City King Suite With Free Wifi

  • Sleeps 2

Urban Vista King Suites With Free Wifi

  • Sleeps 2

Poolside Cabana Suite With Free Wifi

  • Sleeps 2

Frangipani Suite-Free Wifi

  • Sleeps 2

Frangipani Suite

  • Sleeps 2

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About the neighborhood

Brisbane

Located in South Brisbane, Emporium Hotel South Bank is adjacent to South Bank Parklands and within a 15-minute walk of popular sights like Brisbane Convention and Exhibition Centre. This 140-room, 5-star hotel has conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • South Bank Parklands - 1 min walk - 0.1 miles
  • Streets Beach - 3 min walk - 0.2 miles
  • Queensland Conservatorium - 5 min walk - 0.3 miles
  • Brisbane Convention and Exhibition Centre - 9 min walk - 0.5 miles
  • Queensland Performing Arts Centre - 9 min walk - 0.5 miles

Getting around

  • South Bank Station - 1 min walk
  • Brisbane Airport (BNE) - 27 min drive

Restaurants

  • ‪Guzman Y Gomez - ‬3 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪The Terrace - ‬1 min walk
  • ‪Ma Pa Me - ‬4 min walk
  • ‪Tippler's Tap - ‬2 min walk

About this property

Emporium Hotel South Bank

At Emporium Hotel South Bank, guests enjoy a full-service spa, an outdoor pool, and a gym. Valet parking is AUD 65 per night if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for AUD 125 per vehicle one-way. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and tours or tickets. Other amenities at this luxury hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
Guests can expect to find free WiFi and 55-inch flat-screen TVs with digital channels and pay movies. Beds are dressed in pillow menus and bathrooms offer hair dryers and designer toiletries. Minibars, espresso makers, and free newspapers are also available.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Valet parking on site (AUD 65 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: AUD 35 per person
  • 2 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Crib (surcharge)
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4,413 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AUD 70.0 per night
  • Cribs/infant beds are available for AUD 35.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 100 per accommodation, per stay
  • Breakage deposit: AUD 250 per night
  • A damage deposit of AUD 100 will be collected before check-in.

These are all of the charges provided to us by the property.

The listed deposit applies to Poolside Cabana Suite, Suite (Exquisite), and Suite (Emporium) bookings. The general deposit is AUD 250 per stay for Suite, 1 King Bed (Vista), Twin Room, 2 Single Beds (Suite - Vista), Suite, 1 King Bed, River View, and Premium Studio Suite, 1 King Bed, River View (Level 12 and Above) bookings.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately AUD 35 per person
  • Airport shuttle fee: AUD 125 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: AUD 65 per night
  • Crib (infant bed) fee: AUD 35.0 per night
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site; maximum attendees: 20
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Parties and events are allowed on site. Maximum attendees: 20.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Emporium Hotel South Bank South Brisbane
Emporium South Bank South Brisbane
Emporium Bank Brisbane
Emporium Bank Brisbane
Emporium Hotel South Bank Hotel
Emporium Hotel South Bank South Brisbane
Emporium Hotel South Bank Hotel South Brisbane

Frequently asked questions

Is free cancellation available at Emporium Hotel South Bank?

Emporium Hotel South Bank offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Emporium Hotel South Bank?

As of May 8, 2026, prices found for a 1-night stay for 2 adults at Emporium Hotel South Bank on May 10, 2026 start from $288, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Emporium Hotel South Bank?

This hotel is situated in South Brisbane within a short 2-minute walk of South Bank Parklands and also 10 minutes on foot from Queensland Performing Arts Centre. You'll also find Suncorp Stadium and XXXX Brewery within a short drive.

Is there parking available at Emporium Hotel South Bank?

Yes, valet parking is offered for AUD 65 per night.

Is there a spa at Emporium Hotel South Bank?

There is a full-service spa available for guests to enjoy and services include body wraps, facials, massages, and mani/pedis.

Does Emporium Hotel South Bank have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, 2 restaurants, and a full-service spa at this hotel.

Does Emporium Hotel South Bank feature a casino at the property?

No, Emporium Hotel South Bank doesn't have a casino.

Is there an indoor pool at Emporium Hotel South Bank?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Emporium Hotel South Bank?

There are many amenities for couples at this hotel, including 2 restaurants and an outdoor pool plus some guestrooms feature a fireplace.

Are there hot tubs at Emporium Hotel South Bank?

No, but this hotel does have a steam room.

Does Emporium Hotel South Bank have a restaurant that serves breakfast?

Yes, Emporium Hotel South Bank has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does Emporium Hotel South Bank allow pets to stay for free?

No, pets aren't allowed at Emporium Hotel South Bank.

Are there connecting rooms at Emporium Hotel South Bank?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Emporium Hotel South Bank?

The closest major airport to Emporium Hotel South Bank is Brisbane Airport (BNE), which is 12.5 mi away (27 minutes by car).

Are there rooms with balconies at Emporium Hotel South Bank?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy river and city views.

Emporium Hotel South Bank Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 830 out of 1007 reviews
Rating 8 - Good. 116 out of 1007 reviews
Rating 6 - Okay. 31 out of 1007 reviews
Rating 4 - Poor. 20 out of 1007 reviews
Rating 2 - Terrible. 10 out of 1007 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Viren Indubhai

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful room overlooking Brisbane. Very cool, chic hotel we loved it. All the staff from front desk, housekeeping & Rooftop exceptional. The views from the pool & rooftop bar was amazing.
Stayed 4 nights in Feb 2026

10/10 Excellent

NATALIE

Liked: Cleanliness, staff & service, amenities
Great location, close walking distance to main attractions. Great room and wonderful staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Rhianne

Stayed 1 night in Dec 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities
Staff were super helpful, room was amazing the views were fantastic definitely recommended.
Stayed 1 night in Jan 2026

10/10 Excellent

John

Stayed 1 night in Jan 2026

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, amenities
Beautiful pool
Stayed 2 nights in Jan 2026

10/10 Excellent

Cherilyn

Liked: Cleanliness, staff & service, amenities
Room was gorgeous, amazing view and staff were super accommodating. We were able to check in early and the location was great
Stayed 1 night in Jan 2026

10/10 Excellent

Craig

Stayed 1 night in Jan 2026

10/10 Excellent

Robyn

Traveled with partner
Liked: Cleanliness
Room was large in size Bathroom was huge with compliments toiletries available Bar fridge & wine fridge and selection of glasses to use The bed was comfortable and the room had good blackout curtains Pool area was lively with plenty of pool towels and sunscreen
Stayed 1 night in Jan 2026

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
All great
Stayed 1 night in Nov 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities
Everything was excellent, the room, the food, the service
Stayed 2 nights in Jan 2026

10/10 Excellent

Monique

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Always the best stay at Emporium! The staff, the rooms, the services! Everything is fab!
Stayed 1 night in Jan 2026

10/10 Excellent

Joya

Liked: Cleanliness, staff & service, amenities
Room was beautiful and the staff went above and beyond to make our stay an amazing one. We'll definitely be back to stay again when in Brisbane.
Stayed 1 night in Jan 2026

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Jan 2026

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
As always room was lovely and clean and the staff were super friendly was a great night away for my birthday
Stayed 1 night in Jan 2026

10/10 Excellent

yuan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
our room has the most beautiful hotel design we ever seen in a hotel room. hotel has such a great location and you get to see the best of Brisban in one day. Our room has fantastic view of river/park/skylines. If we have a chance to come back to Brisban, this will be where we stay again.
Stayed 1 night in Jan 2026

10/10 Excellent

Rebecca

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely exceptional, particularly the service staff. They really made our stay enjoyable and comfortable. Their level of professionalism was something I haven’t encountered in years. Many thanks! AAA++
Stayed 1 night in Jan 2026

10/10 Excellent

Phill

Liked: Cleanliness, staff & service, amenities
Best hotel in Brizzy. Virtually perfect. Big comfy room and bed. Managed to get beds (just) at roof top pool with its amazing view. Good was good and service great throughout. No UsB sockets next to bed a shame. Had a room facing the railway and didn’t hear a thing. Would have slept like a baby if I’d realised I could turn the bright orange fridge light off!! WiFi but complicated to connect to unless you go to the tablet in the bedroom to get the network and password. But would definitely stay again without thinking.
Stayed 1 night in Jan 2026

10/10 Excellent

Angeletta

Grea
Stayed 2 nights in Jan 2026

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful boutique hotel with stunning amenities.
Stayed 1 night in Jan 2026

10/10 Excellent

Deyana and Austen

Stayed 1 night in Jan 2026

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
The hotel and staff made celebrating our wedding anniversary very special. Always love staying here.
Stayed 1 night in Jan 2026

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service
Disliked: Amenities
Really lovely, large room. Wonderful, friendly, helpful staff. Our only concern was that the pool area had such limited seating that we weren’t able to use the pool at all. All seats were taken (only about 15 chairs) by 8:30 AM and were occupied all day.
Stayed 1 night in Jan 2026

10/10 Excellent

Merekee

Stayed 2 nights in Jan 2026

8/10 Good

Jeanne

Stayed 1 night in Jan 2026