Best Western Leigh Park Hotel3.0 out of 5.0
Recent guest reviews
We were there for a family lunch to celebrate my father's 90th birthday. The staff looked after us very well, form the moment we arrived. They were very attentive and ensured that we had all we needed. The lunch itself was very good, and no-one went hungry. All in all, a lovely location for a special lunch.
Stayed overnight whilst visiting for work. Clean and tidy, bit dated, but good value as B&B rate was just over £50. Breakfast was good. Hotel has parking. Didn't use restaurant for dinner. Would book again if I was working in the area.
We recently stayed at Leigh Park Hotel for a wedding. The building is lovely and the setting very relaxing. On arrival a rude receptionist told everyone that they could not check-in a few minutes, early unless they paid £10, and did not answer as to whether any of the rooms were actually available. I found it odd that both the check-in and wedding were scheduled for 3pm, as it was obvious that guests who had travelled some distance would require to change, which they had to do in the toilets. At 3pm there was a long queue to check in, making everyone late for the start. Surprisingly enough the receptionist was moaning about the queue. The food was mediocre through out – canapés and drink, half a glass of flat bucks fizz minus the canapés, afternoon tea consisting of half a round of dull sandwiches, a cut up sponge or two, a scone and a few strawberries. The other half of the missing sandwiches appeared for the evening buffet, along with some fries and wedges, and what appeared to be frozen sausage rolls. Breakfast was almost non-existent, and there was no attempt or offer to refill the buffet with nearly an hour of service to go. We ordered ham and cheese omelettes which came out without any ham or explanation. Our room was nice and airy with a pleasant view over the garden. It was more of an £80/£90 a night room, rather than the £120 we paid, due to its size. The evening bar staff were good and made an effort to be polite and friendly. All in all, the hotel could be much more pleasant to stay in. Its is a lovely place, but needs to stop giving customers the impression they don’t matter, and to invest in some staff training.
Wow what a wonderful day we had celebrating my sister in laws wedding on the 2/4/2017! The venue was excellent, staff were perfect all day! Food was fab! Rooms very nice and comfortable, couldn't have asked for more! Thank you x
My daughter got married here on 02/04/2017 and had both the wedding breakfast and evening do here . Quite a few guests including ourselves also stayed the night . It was brilliant from beginning to end and the staff were excellent. The weather played ball as well which made the hotel grounds even more beautiful. Our room was on the ground floor and overlooked the grounds and we also had our youngest daughter in with us . Breakfast was great too and plenty of it . The wedding breakfast and evening food were also very good and plentiful. All in all a fantastic time . Thank you to all the staff who work there.
Room was lovely and service by staff was helpful & professional, really enjoyed my visit had a large car park and lovely views from the gardens. Easy to find and in a great location. Would recommend staying!
I booked in here at the last minute this week.Impressed on arrival. Lovely building in beautiful grounds with some stunning views.Was allocated a room in the coach house building next to the main hotel. Great room,lovely and clean and perfect for one night stay.Ate in the restaurant.Food was good albeit a bit pricey.Had a few drinks in the bar afterwards.Service was a bit slow as only 2 people working both the restaurant and bar so i was left waiting for a drink a couple of times.Otherwise would have been 5 star rating.
We booked and paid in advance for a three night B and B (winter break) stay at this Best Western Hotel in order to visit our son and family who have recently moved into the area. It was unfortunate that we found ourselves at odds with the Receptionist who asked - upon arrival - for a card deposit of £5. As the hotel already had our card details (having paid by card in advance) we did not feel this was necessary as we knew we would not be using any further hotel facilities. However we were advised that this was hotel policy - and (incorrectly) told that all hotels do this. That our allocated room key could not be handed over until our card was debited with the sum of £5 which would be credited upon departure. This is the first hotel which has insisted we present a card - so in order to receive our room key - and under a little duress - we had to oblige. Further - we had booked a twin bedded room and found we had been allocated a small dark room above the kitchen area where the noisy kitchen fan outside was in use (3pm). As not at all happy with this room - asked if there were any other rooms available. No twins available - but offered a small double bedded room on the second floor - which was a lovely bright little room overlooking the gardens - this accepted. There are no lifts in this hotel as it is a listed building and quirky in design. Assistance with luggage is offered however. The breakfasts were good and serving staff pleasant. Hotel is situated in a nice rural setting - with plenty parking space. Following a rather bad start we did enjoy our stay and would be happy to return providing we were able to secure a room overlooking the garden.
Thoroughly enjoyed our stay. Friendly, obliging staff. Very comfortable room. We loved the peaceful atmosphere of this old world hotel. Food and room very good value. Quiet location. A 15 min walk into town where there is plenty to see.
Another Mothering Sunday lunch after the excellent experience we had last time. Once again everything was first class. Booked table for 1.00pm and starters were in front of us just a few.minutes past. We all went for roast sirloin of beef for main course and the first thing we noticed when it arrived was the superb Yorkshire Pudding. Not sure how they had roasted the potatoes although they were especially tasty. Ample dish of fresh vegetables which were cooked to perfection. Choice of deserts were Sticky Toffee Pudding and Creme Brulee which were exceedingly scrumptious. This was followed by a jug of coffee with some very nice chocolates. All mums got a nicely wrapped gift which on our table was a stylish powder compact.The waiters were very efficient and cheerful and three of them served the 40 or so diners in a very timely and effective way. It was a nice gesture from the assistant manager, Chris who came to our table after the meal to thank us for coming and hoped we would come again; which we will. My only suggestion is that they take a review of the coffee they serve. It was OK but appears to have the taste of robusta rather than a nice Colombian Arabica or similar.
Best Western Leigh Park Hotel is located within a few miles (5 km) of Great Chalfield Manor and Westwood Manor. This 38-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free self parking. In central Bradford-on-Avon, the hotel is also close to Claverton Pumping Station.
This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, breakfast is available for a fee.
All 38 rooms feature coffee makers, phones, and desks. Flat-screen TVs come with digital channels. Bathrooms offer hair dryers and free toiletries.
Best Western Leigh Park Hotel features free WiFi in public areas, conference space, and an arcade/game room. If you drive, put free parking to good use. Staff members can answer questions about accommodations, and also provide a safe deposit box at the front desk. Other amenities at this historic hotel include laundry facilities, a porter/bellhop, and wedding services.
Reviews from Trip Advisor
56% of guests recommend this hotelTotal of 505 reviews