Best Western Leigh Park Hotel3.0 out of 5.0
Recent guest reviews
The accommodation and grounds are spectacular. The food is cooked fresh to order, and the dining areas have you overlooking the gardens. Staff are great, pleasant and professional. Best Western hotels most certainly have set a high benchmark for others to follow
The hotel is in a very good location, in a peaceful area. Great views of the local countryside. Booked a deluxe double however some of the decoration was a bit shabby, one wall had at least two shades of cream plus an area of white paint on it. ( should have called it a Dulux room!) The exterior paintwork on the windows was all flaking off, as for housekeeping the room appeared not to have been hoovered during our stay. Also the bed was not made up properly each day. In our opinion the breakfast buffet was average, the hot food was better on a couple of days when it was cooked fresh from the kitchen. One morning the staff were even moving tables and plants around, right in front of the buffet. Making it difficult to access whilst people were attempting to eat there breakfasts. This was very off putting and not acceptable. On this occcasion we felt the Best Western standard was not met, and we left a little disappointed.
The staff were amazing throughout the process of booking the venue right up to and throughout the wedding day. Everything went very smoothly and any questions/requests were answered and dealt with well. Our room was perfect and the views were amazing. The food was also great, with lots of great comments from our guests 😊 We both had an absolutely fantastic day. I would certainly recommend this hotel if you were looking to book a wedding reception venue. Thank you all at Leigh Park!
The minute you turn into this hotel you feel this may be something rather special., and despite initial problems with car parking that was just what we experienced . We arrived last Friday just as a wedding function was about to get underway. (this hotel is renowned locally for these at weekends in particular!!... thus the parking issue ) so initially the staff were at full stretch. But a little patience was well rewarded. Sara was on reception and within 5 minutes we were in our room , which overlooked the fabulous gardens and grounds. which have been highlighted by many other guests Our room was large, well furnished and well kept . Yes like many things around the hotel . it could be freshened up, but then it would lose much of its character Whilst we did not use the restaurant other than for Breakfast the food choice for that was extensive and plentiful , and the cooked breakfast excellent. as was the service . This lovely hotel is relatively small in terms of bedroom and guest capacity but I suspect the needs and costs of renovation and maintenance is a real burden so in taking this into account the hotel is in good order. The small team of staff go out of there way to help you and I we will certainly be returning in the future. ..
We booked an accessible room and a double room. The accessible room was just that, Accessible! It was not user friendly for my disabled husband. only one tiny grab rail by the loo. Shower not accessible. Tiny little stool in it that would be fine if you weighed 6 stone!! Because it is a listed building the floors different levels that was difficult to push a wheel chair over the bumps. The beds were very hard and uncomfortable. My husband and I stayed only one night of our three and they have agreed to refund one of the other two nights. My daughter and her fiancée are leaving after two nights as the beds are so uncomfortable they are getting back ache. The food was not the usual best western plus standard. I had overcooked duck that was dry and the skin soggy. The lamb my husband had was cooked within an inch of its life. Female waitress not knowledgeable. Drinks overpriced. I have stayed in many best western hotels but this one a disaster
Leigh Park is a lovely hotel with superb views over the adjoining countryside, and we were allocated a very comfortable room. We were staying to attend a friends wedding, which was a happy occasion, but let down due to a lack of staff. The staff who were present, were clearly under a fair amount of pressure and did not appear to be trained or particularly well-prepared for the event. Most appeared to be there grudgingly. Is service with a smile a thing of the past? On a number of occasions drinks served were short measures and/or overcharged. I'm sure this did not stop the guests from enjoying the occasion, but it felt as if the hotel did not want to add value to the event.
I stayed here when I attended my niece's wedding held on the premises. I had no idea this was a Best Western Hotel until I checked in. If you are looking for the experience of staying in an historic English Country House but with modern conveniences, this is the place for you! The house has a fascinating history - in 1574 Queen Elizabeth's favorite courtier, Dudley, was granted the house and Queen Elizabeth I herself is rumored to have stayed here. The rooms are updated with all the modern amenities - comfy beds, spacious up to date bathrooms. The rooms vary in size so make inquiries depending on your needs. I stayed in the newer addition and some of these room overlook the car park while others have amazing views of the grounds. The original part of the house is fascinating with staircases and different doors leading to other areas. One can imagine living here in the fifteen hundreds! The grounds are beautiful to walk around and one can see for miles including the White Horse. One of the recent owners planted a vineyard and the hotel has produced its own white medium dry wine. Breakfast is included and served in the comfortable, sunny conservatory overlooking the picturesque Wiltshire grounds. Breakfast is buffet style and includes everything that goes into making a traditional English breakfast. It was very satisfying and tasty! FYI I checked out various rooms while visiting with family and they are all very well decorated and comfortable. The staff here are very hospitable and helpful. The historic town of Bradford-on-Avon is a short distance from here and is full of history and beauty not to be missed. The World Heritage City of Bath is approx.. eight miles and again not to be missed.
Visited this hotel to attend a wedding. Really nice hotel.Nice and more than adequate room.Standard room facilities. Excellent breakfast. The one downfall which can easily be avoided was during the day the small bar was badly staffed and all the guests not just myself were getting pretty peed off with the wait which is totally avoidable. It is a Small bar but one poor sod working on his own is not acceptable. Apart from that would recommend this place
Hotel is in good location with lively gardens. Room was ok, shower was basic, one that floods floor as no door or lip. Staff seemed poorly motivated and did not show much pride in job. I have been on a 7 day tour and this was my poorest staff experience.
We had a two night stay booked as we were attending a wedding in Bath early on Saturday morning. The room we had was recently refurbished and apart from the fact had no bath but a shower only was very nice.We left our room at 7-15 AM to travel to Bath and was disappointed to return to our room at 2 pm to find our room had not been made up and had to go to reception to ask them. However it took another half hour before we managed to get some coffee. The restaurant had stunning views and was very light and comfortable but the only meal we had there was breakfast on the Sunday. Ordered poached haddock and poached egg which arrived 20 minutes later and was totally inedible. Nothing from the help yourself buffet was replenished and was messy. Had to ask the staff as the orange juice had run out, there were no glasses, no butter. The staff started to clear the cooked breakfast items away by 9.50am. Other people were complaining about omelettes and poached eggs. Had to ask for more food which came out after clearly being reheated.
- Free WiFi in public areas
- Free parking
- Onsite dining
- Laundry facilities
Best Western Leigh Park Hotel is located within a few miles (5 km) of The Courts Garden and Great Chalfield Manor. This 38-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free self parking. In central Bradford-on-Avon, the hotel is also close to Westwood Manor and Claverton Pumping Station.
This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, breakfast is available for a fee.
All 38 rooms feature coffee makers, phones, and desks. Flat-screen TVs come with digital channels. Bathrooms offer hair dryers and free toiletries.
Best Western Leigh Park Hotel features free WiFi in public areas, conference space, and an arcade/game room. If you drive, put free parking to good use. Staff members can answer questions about accommodations, and also provide a safe deposit box at the front desk. Other amenities at this historic hotel include laundry facilities, a porter/bellhop, and wedding services.
Reviews from Trip Advisor
56% of guests recommend this hotelTotal of 517 reviews