4/10 Poor
Beth
May 22, 2025
On the plus side, the woman at the front desk was friendly and professional. Otherwise, the property was very disappointing.
It's an extended stay hotel, so it was nice to have a full-size fridge, microwave, sink and small stovetop. That said, there were no utensils, plates, paper towels, or other supplies I usually see in extended stays. If management is worried about theft, post a price list and charge for missing items.
As for what we all expect in a standard hotel, this property fell incredibly short. No hairdryer! Unacceptable. No coffee maker. No ice machines ("make your own ice in your room," which takes a few hours). No hand towels, just wash/bath. No toilet lid (ew!).
No drapes, only wide shutter blinds that barely block the light. When you're next to a highway with lights on overnight, it's very bright. If there was a car leaving a business across the street with its headlights pointed straight at the hotel, you would get that light, as well as flashing light as cars would drive in front of headlights.
Worse was that there was water on the floor in both the rooms that I was in (one room had water at check-in, the new room they moved me to had water in the morning). Yes, some big rains came through, but there should not be water on the floor. They clearly know it's an issue; when I mentioned it at checkout, they said there was a problem on rainy/windy days with water being blown in through the AC. Not okay! Fix it! Inexcusable for a year-old property!


Beth
Stayed 1 night in May 2025