The staff at the desk early on Saturday morning was grumpy when we asked for towels. The maid did not clean the room when requested.
Perfect location across from The Natick Mall. Great fast food outlets and restaurants.
No refrigerator in the room, rooms are very clean up need to be updated.
Nice property and convenient for our visiting family members, but no amenities due to pandemic.
Friendly stuff and clean room. Nice location. Convenient parking.
A bit high end atmosphere for me. Would have been more comfortable with less
Wish there was a refrigerator in the room. Other than that it was ok.
great location ....................................
This hotel is very convenient to our activities, and we revisit for this annual event
Clean room and friendly personnel. It takes a little too long to wait for breakfast...
Location is the best part of this hotel. It is close to I-90 and has the malls across the street. I was there for a conference on Speen St so my commute was only a few minutes
Very expensive prices for mid week . A shooting occurred in the same hotel a month ago so seems 400 a night is kinda rediculous. Rooms smelled like dog I couldn’t breathe :(
It was a fun place we loved it, very eclectic and not like the chain hotels
We frequent this hotel as we love the property, style, and location of this Crowne. However this stay we were a bit disappointed, only with the first night of 3 night stay. We were there to enjoy the holiday weekend, relax in our room, and do a bit of shopping at the mall across the street. The reason we were disappointed is that in a room one or 2 down the hall there were 2 dogs in a room that barked every 2 minutes. Now I understand this hotel is service dog friendly, however service dogs are trained not to bark and these dogs were definitely not trained. I saw the dogs and they had no indication/collar that they were service dogs. None the less the dogs were annoying and made both enjoying the night and sleeping a bit difficult. The second issue was that we were trying to enjoy a few movies together and the TV service went out for several hours. I stopped by the front desk and was told that it happens from time to time as it is satellite. An hour later still no tv service, and called the front desk again, was advised TV service was out hotel wide. We had no TV for roughly 4 hours, which was a bit of a damper. Other than that on the first night we had a great stay as the noisy dogs left, and the Tab service was back to normal. Also the restaurant in the hotel is amazing and reasonably priced. We had dinner there 2 nights in a row and can’t stop raving to our friends about the food. So all in all we give this visit 3.5 stars, but will be back.
Lovely to have quality amenities in the room. China mugs, fluffy towels, super hot water, etc
Natick Collection is a short stroll from The Verve Boston Natick, Tapestry Collection by Hilton, and other popular attractions like Cochituate State Park are within a couple of miles (3 km). This 3.5-star hotel has 251 rooms and welcomes guests with 2 restaurants, a 24-hour fitness center, and free in-room WiFi.
Enjoy dining at one of 2 onsite restaurants including Pantry Restaurant, which specializes in American cuisine. At the end of the day, relax with a drink at the bar/lounge. For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 10 AM.
The Verve Boston Natick, Tapestry Collection by Hilton's 251 rooms are air-conditioned and provide microwaves, coffee makers, and free local calls. 49-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include safes, ironing boards, and desks.
At The Verve Boston Natick, Tapestry Collection by Hilton, guests have access to a 24-hour fitness center, free WiFi in public areas, and a conference center. There's free parking and a free shopping center shuttle. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and luggage storage. Additional amenities include a business center, a computer station, and an arcade/game room.
The staff at the desk early on Saturday morning was grumpy when we asked for towels. The maid did not clean the room when requested.
Perfect location across from The Natick Mall. Great fast food outlets and restaurants.
Thank you!
No refrigerator in the room, rooms are very clean up need to be updated.
Thank you for this feedback, it is greatly appreciated.
Nice property and convenient for our visiting family members, but no amenities due to pandemic.
Thank you.
Thank you!
Friendly stuff and clean room. Nice location. Convenient parking.
Thank you!
A bit high end atmosphere for me. Would have been more comfortable with less
Thank you for your review and feedback!
Wish there was a refrigerator in the room. Other than that it was ok.
Thank you for your review and feedback! We do have complimentary fridges upon request. We hope to welcome you back in the future!
Thank you for your review!
great location ....................................
Thank you for the review and feedback!
I am so sorry our team did not show you the hospitality we are known for. I will review this with the team. Thank you for letting us know. Again, I apologize.