2/10 Terrible
Priscilla
Nov 27, 2025
The morning of my departure the elevator key didn’t work. I went and spoke with Alberta at the front desk and he said there was something wrong with the elevator and if I wanted to go to each floor I would have to come back to the front desk each time and have him come accompany me to the elevator. So I wasn’t able to use the rooftop also this took like over 15 minutes to sort out I think he didn’t believe me at first when I told him to you the key wasn’t working because he he told me to follow him to the elevator I guess he said he keep my key but then he saw for himself that the actual elevator key Didn’t work so that’s when he said well I would have to go every time I want to come down and go back up I would have to go to the front desk ask him to come with me and you know have him select it correct floor for me. This is hugely inconvenient on top of this they charge for a resort fee $29 but they weren’t able to offer to full amenities. The day I came here they said only one gym was working and it’s a gym not on the property it’s somewhere on another block and they said the gym was closed at 5 PM that day so yeah and I will try to remedy this with the front desk and they said they couldn’t fix it for me
Priscilla
Stayed 1 night in Nov 2025





































