I have stayed at several holiday Inn express and this one was by far the worse. I know that part of that was due to the coronavirus, but the hotel itself had issues. One of the rooms toilet was clogged, they gave us a new room, then that rooms bathroom lock didn’t work and keypads weren’t working properly for neither rooms. The breakfast was pitiful at best. I was extremely disappointed in the breakfast. Also it wasn’t in the best neighborhood either. I was just not satisfied at all with this stay.
I like: cleanliness, courtesy of the staff, delicious and healthy breakfast and proximity to shops and stores. Wish there was a shuttle to the airport.
Great location, loved the breakfast (was perfect for me at least, from a business perspective) but the staff was AMAZING!!!!!! ALL AROUND!!!!!
The staff was very friendly especially , Joan. She went out of her way to be very helpful. She deserves an employee of the year award. She was very professional and eager to make sure all of my needs were met.
I booked this hotel because I was picking my daughter up from Harvard. The staff was great. Extremely helpful and knowledgeable. They recommended a great restaurant in walking distance. The room was clean and so comfortable. Continental breakfast was delicious. The only negative thing is the parking. We had to use overflow parking across the street. That lot was a bit sketchy and trash filled.
The staff were cordial and helpful which made up for lack of in-house facilities like USB port and gym facilities. Breakfast was hearty with the few choices
We needed to be close to the airport for my mother to catch her flight on Saturday evening. This hotel was perfect. The staff was warm and wonderful and our room was spacious, very comfortable and clean. Breakfast was varied and plentiful and the coffee was delicious. We also loved going to the fitness center nearby, a fantastic guest benefit that we took full advantage of! Thank you for a great stay. We'll be back!
We stayed in town for the Cambridge half marathon and this hotel was a short walk from the starting line. The room was very clean and comfortable and the shower was nice and hot. Staff was helpful and friendly. Breakfast was adequate and plentiful and the seating area very comfortable. We appreciated going to the Ever fitness center near by to work out. All in all we had a very Good and comfortable stay and felt well rested and ready to go for our run.
friendly staff, clean, i enjoyed my stay.free parking is a plus. breakfast is good. room is clean.
Excellent hotel, very clean, free breakfast and parking
Everything was very good, we went to Boston to see the Bruins play. We had a short walk to catch the commuter rail to get to the game. No problems with the motel what so ever, would stay here again.
The hotel was a great value for being outside of Boston proper. The city was walking distance even with 4 kids. It was a good place to stay and not spend a fortune.
Convenient, Clean, and friendly staff. Would love to stay here again.
We enjoyed our stay, the staff was very helpful and the amenities were great.
This place was great! The area was nice and travel to and from downtown was a breeze.
We stayed in Boston and New York in several days, and this hotel is the best one in all hotels.The breakfast is delicious and the room is so comfort. The only issue may be the location. You need to walk six minutes to the subway. But all the others are perfect.
Comfortable beds, nice free breakfast. First day I arrived the front desk lady was not very nice and seemed like customers checking in were a burden to her. But nonetheless, nice place. Would stay again.
Located in East Cambridge within a short walk of Museum of Science, Holiday Inn Express & Suites Boston - Cambridge, an IHG Hotel is within a mile (2 km) of other popular sights such as Kendall Square. The 112 rooms at this hotel include refrigerators, microwaves, and coffee makers.
Free buffet breakfast is served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
All 112 rooms feature microwaves, refrigerators, and coffee makers. 49-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Other amenities include free newspapers, free local calls, and safes.
Guests of Holiday Inn Express & Suites Boston - Cambridge, an IHG Hotel enjoy access to free WiFi in public areas, a business center, and coffee in a common area. Self parking is offered for USD 35.00 per night. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a computer station, express check-out, and a gift shop.
I have stayed at several holiday Inn express and this one was by far the worse. I know that part of that was due to the coronavirus, but the hotel itself had issues. One of the rooms toilet was clogged, they gave us a new room, then that rooms bathroom lock didn’t work and keypads weren’t working properly for neither rooms. The breakfast was pitiful at best. I was extremely disappointed in the breakfast. Also it wasn’t in the best neighborhood either. I was just not satisfied at all with this stay.
I like: cleanliness, courtesy of the staff, delicious and healthy breakfast and proximity to shops and stores. Wish there was a shuttle to the airport.
Great location, loved the breakfast (was perfect for me at least, from a business perspective) but the staff was AMAZING!!!!!! ALL AROUND!!!!!
The staff was very friendly especially , Joan. She went out of her way to be very helpful. She deserves an employee of the year award. She was very professional and eager to make sure all of my needs were met.
We appreciate you choosing us!
I booked this hotel because I was picking my daughter up from Harvard. The staff was great. Extremely helpful and knowledgeable. They recommended a great restaurant in walking distance. The room was clean and so comfortable. Continental breakfast was delicious. The only negative thing is the parking. We had to use overflow parking across the street. That lot was a bit sketchy and trash filled.
The staff were cordial and helpful which made up for lack of in-house facilities like USB port and gym facilities. Breakfast was hearty with the few choices
We needed to be close to the airport for my mother to catch her flight on Saturday evening. This hotel was perfect. The staff was warm and wonderful and our room was spacious, very comfortable and clean. Breakfast was varied and plentiful and the coffee was delicious. We also loved going to the fitness center nearby, a fantastic guest benefit that we took full advantage of! Thank you for a great stay. We'll be back!
Andrea, I'm glad that Cassondra on our team was able to reach out to you during your stay and express our concern and commitment to your satisfaction.. We sincerely apologize for the issues with the room. As you mentioned, due to COVID we are not doing the full breakfast buffet, but we have pivoted to a take out offering served safely by our team and offering both hot and cold food. We hope we will see you again soon.