great place to stay for long term stay
Rude front desk staff
Our stay was comfortable and adequate but the hotel seems dated and in need of some upgrades
People were trying to help, even though some had technical difficuilties. Facilities are great for trips that require substantial time in the room. The carpet was stained, but then the hotel caters to pet owners.
We were booked 3 nights and it was so bad we checked out after the first night. The hotel and our room was dirty. You could tell the bathroom wasn't cleaned. The wallpaper was peeling off the walls. The staff was completely unhelpful. The sofa bed was not thick. It was a terrible hotel.
Pros: Proximity to Patriot Place Late Check-out Small market on-site Cons: Light could not be plugged in due to bent prong. Limited cable TV options. 2nd light also broken, flashing. Crud on cabinet knob. Crud on remote. Tried calling multiple times over a 5 to 10 minute period. Unable to reach the front desk. No coffee, creamer, or sugar provided. No bar of soap provided for use with bathroom sink. Main area vacuumed but perimeter was missed as evidenced by child's plastic toy dinosaur and tash wrapper left behind.
The property was very nice!! We had a minor issue with our room and the manager was right on top of it. Would stay there again!!
Poor quality of staff. No room cleaning provided for any of the 6 days. Staff didnt comply with mstate mask regulations. Very rude, discrimimatory and racist manager and staff. Worst of all hotel stays.
A comfortable place to stay overnight. It is clean and the staffs were friendly.
Property could use updating on decor It was clean and convenient
Loved the huge rooms with kitchenet. It was clean and quiet. They need to keep up on the halls and sitting area by the fire pit. It didn't appear that the hall were vacuumed the whole 4 days we were there and there was trash over flowing out by the fire pit for 2 days until I mentioned it at front desk. Staff was very attentive and quick to resolve the issue once brought to their attention. We would definitely stay here again.
The property is located in a quiet neighborhood and the staff is very friendly
Great service on the phone and in person. Very clean facilities. Great breakfast included.
You need to install USB ports in the rooms.PLEASE .xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Personnel extremely helpful, courteous. Apartments are second to none at other hotels, best value, nice furnishings, very comfortable. Not only get breakfast in Norwood but a supper offering Monday thru Wednesday. Pool and gym included.
Residence Inn by Marriott Boston Norwood places you within a few miles (5 km) of Moose Hill Wildlife Sanctuary and Norwood Hospital. This 96-room, 3-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and a 24-hour business center.
For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 9:00 AM.
27-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Kitchens, sofa beds, and refrigerators are other standard amenities. Change of towels is available on request.
Residence Inn by Marriott Boston Norwood features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Self parking is offered for USD 8.00 per night. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include a library, express check-out, and free newspapers.
great place to stay for long term stay
Rude front desk staff
Our stay was comfortable and adequate but the hotel seems dated and in need of some upgrades
People were trying to help, even though some had technical difficuilties. Facilities are great for trips that require substantial time in the room. The carpet was stained, but then the hotel caters to pet owners.
We were booked 3 nights and it was so bad we checked out after the first night. The hotel and our room was dirty. You could tell the bathroom wasn't cleaned. The wallpaper was peeling off the walls. The staff was completely unhelpful. The sofa bed was not thick. It was a terrible hotel.
Pros: Proximity to Patriot Place Late Check-out Small market on-site Cons: Light could not be plugged in due to bent prong. Limited cable TV options. 2nd light also broken, flashing. Crud on cabinet knob. Crud on remote. Tried calling multiple times over a 5 to 10 minute period. Unable to reach the front desk. No coffee, creamer, or sugar provided. No bar of soap provided for use with bathroom sink. Main area vacuumed but perimeter was missed as evidenced by child's plastic toy dinosaur and tash wrapper left behind.
The property was very nice!! We had a minor issue with our room and the manager was right on top of it. Would stay there again!!
I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I hope you choose to stay with us again, whenever your travels bring you back to the area.