InterContinental Le Moana Resort Bora Bora4.0 out of 5.0
Recent guest reviews
Rooms are luxurious, the hotel is very nice (not as nice as the Intercontinental in moorea). It has an excellent restaurant with local shows a couple days a week. The restaurant is “a la carte”, but In special nights (for instance when there’s a show), the have buffet. For breakfast, they have an excellent buffet. There are 3 kind of rooms. Beachfront villas, over water villas and garden rooms. The garden rooms are complimentary for the gests that want to enjoy the day at the beach but had to leave the room (or are wating for the room) while in/out the airport. We stayed at a beachfront villa. The location of the room, was not so good, compared to Huahine or Moorea. And was far more expensive. I’ll have to say that the best location at this hotel are the Over Water villas, as far as the shore possible. But the fares were out of our reach. If You can afford it, go to an OW Villa. That said, the room (not the location, but the villa itself), and service were TOP. Nice bathroom with shower and separated bath tub, a mid size living room with sofa, TV and a living room table, separated by an arch from the bedroom. It has a balcony from where You could get down to the sand and to the beach. Large counter with 2 sinks. Luxury details everywhere. The only way to leave Bora Bora’s airport is by boat (or plane, of course), since it is located in the northern motu, not in the island itself. The Intercontinental (that has 2 hotels in Bora Bora) have a transfer boat that will pick You up at the airport, and take You to the intercontinental You are staying. The on we stayed at, was in the southern tip of the island, the Matira Point. From the hotel beach (you can walk in the water for hundreds of meters, until reaching the las OW villa), from there, the lagoon continues being shallow. You can swim north, were there’s a depth were You can find a cuple reefs to see some sea life, but carefull because there are boats passing. If You stay in the hotel limits, there’s no much to see (except form some “planted” corals working as a coral preservation effort where You’ll see some small fishes). That said, there are many diving shops or snorkeling trips to do. The hotel has a very good concierge service with everything that can be done in the island. I got the feeling, that there are better places in Bora Bora to stay (meaning better for the money). Compared to other islands, FOR SURE there are better places, but in Bora Bora itself, It gives me the idea that there are better hotels for the same or less money.
We had a short walk to the hotel from Le Meridien Bora Bora. Kayaking would have been a better idea. We had Tempura Shrimp 🍤 and Vegetable and Steak and Chinese Noodlez. ( both Asian and a welcome relief from French food every night).
This resort is pretty amazing! I was so impressed from the moment we walked off the airplane. We were greeted by a very friendly staff and captain of the boat. After a beautiful sunset boat ride we got to the resort and were swept to the lobby for a wonderful fruity drink and they had seats reserved for us at the restaurant with a view of the show. When we arrived to overwater bungalow I had to pinch myself to see if this really happening. It was beautifully decorated and had the most amazing views. The coffee table was so awesome! It was so worth every penny. All of the staff were very welcoming and friendly. The hotel manager checked in regularly with us. She was lovely too! They treated us like special guests the entire week. The food was delicious for all meals. The beach is quiet and the waves are a great place to read or nap by. Everyone says "Yarana" which means hello. It's really just a lovely place. We rented an electric car which was really fun. We also took the jet ski tour. Bucket list item for sure. We saw sharks and tons of mantarays from our balcony. I would recommend this resort to others. We also got a late checkout which was really kind of them as others did not. Overall I really appreciated everything about this hotel. There is a small store very close outside the resort you can buy water and wine from. This is a must go!
This was the first hotel we stayed at on our bora bora honeymoon- we had a beach bungalow. The room was just what we needed, the AC worked well. We had an issue with it one day and the maintenance worker came within one hour and resolved the issue. I had a great time during my stay because I did so many great excursions. The pros: 1- location, easy access to do lots of activities. 2-the clarity of the lagoon- unreal! Wear reef socks/underwear shoes as there are sea urchins and stone fish (we did not see any stonefish but are aware of them) 3-exit the resort to the right to go to the market to buy water and alcohol to save money 4-being on the mainland is easy to do all the tours. We loved Moana adventure tours. Book through trip advisor app to save money! DO NOT book through the hotel what a rip off. 5- the passionfruit sorbet was delicious. I enjoyed the coconut as well. 6- the two food managers were very friendly and attentive. 7-they blew up my pool float in a timely manner. Cons, the reasons why I would not choose this resort again. 1-the general theme of poor service and horrid communication by staff. -they put mayo on everything even when it’s not listed on the menu- forget about trying to communicate with staff members about the problem. 2-the women working the breakfast bar making eggs and pancakes should be fired. She is beyond rude and unfriendly- and has a permanent scowl on her face. Very jaded- she should be reminded that working in the service industry requires you to be friendly with guests. 3- they were out of breakfast items and were not replaced at all- I stayed seven nights. For example the granola it was laughable as I was trying to just ask if they had any more in the back. And they couldn’t even understand what I was saying. 4- also the frozen drinks like piña colada are not frozen- very weird they are served with ice chunks. I asked them to please put it in the blender again but they responded by saying it’s how they are made. 5-the lack of communication and how long you need to wait for water etc. you had to chase them down to get the check- fend for yourself. In order to make this a hotel I would visit again you really need to educate staff members on how to be better at customer service.
When I say it was the best holiday every it is really saying something as we travel a lot. Everything was magic except maybe the food could have been a bit better. However with everything else working so well we didn't really worry about this too much. We had a horizon Junior suite over water bungalow and it was amazing. It had everything you could wish for ( except maybe a couple of other english TV channels ). Everything worked well. The views were amazing. Even a glass coffee table in the lounge room so you could see the fish and water below. Easy access from the rear deck meant going for a swim was very easy. the water is so clear and you get to see assorted fish and stingrays ( which do stay out of your way ). In late afternoon we sat out on the deck and enjoyed watching the sun go down while having a relaxing drink. The staff were very attentive, friendly and helpful, especially Jullian & Fi Fi, who went over and above expectations and made our stay so enjoyable. My wife did basket weaving with William and very proudly carried her newly made handbag all over the resort. Exploring around the resort was also great fun by water, as the water in most parts is not that deep. You are always worried when you beek a holiday that you have selected the right accommodation in the right location. this resort is on the main island and we just felt it was perfect, we didn't feel trapped like a lot of the other resorts were and the resort lived up to everything we wanted, and we can be a little difficult to please sometimes. Intercontinental Bora Bora Le Moana come very highly recommended. We were sad to leave as we had such a great time.
It seems hard to go wrong in paradise and this resort certainly exceeded our expectations. Would we stay here again? Probably not but I'll get to why... Airport/Check in: we took the 50 min flight from Moorea which was a piece of cake considering I'm a terrible flyer. We were greeted at the Intercontinental booth with a lei and instructions. Things went pretty smoothly. They took our luggage, loaded up the boat and we were off to the hotel with a stop at IC Thalasso to drop off other guests. Upon arrival at Le Moana, they showed us to the bar area and came to us for check in. There were 2 other parties in our group and each one got an employee to welcome us with drinks, cool towels and go through the check in process. By that time, it had started pouring rain and our employee gave us some large umbrellas and showed us around the resort then brought us to our OWB. Even in the rain, it was everything we'd imagined. Completely beautiful. We are IHG Ambassadors (worth the purchase) and didn't expect an upgrade here bc we understand it's based on availability and this is a small resort. They made up for it in other ways... Room: it was perfect for us. Good size, great deck and access to the water, huge bathroom with tons of room and a closet big enough to fit both our luggages plus extra storage. The clothes line in the bathroom was definitely handy as well. The bed was very comfortable and there was a "pillow menu" available. The mini bar was left empty which was convenient bc we stocked it with items from the market. When we got into the room there were flowers everywhere and a gift on the bed (mens L shirt and a pretty wrap) with a welcome letter and they soon brought us champagne and a fruit skewer platter. The TV has very few channels and only one (CNN) in english but we didn't watch much tv. We were in bungalow 16 and the deck faced northeast toward the Sofitel island. The sunsets were gorgeous and looking out at the stars at night was unlike anything I've ever seen. Just so many. Note: I agonize over the little details when planning and studied which OWB would have the best views. It was a waste of time. Every single one is amazing. Grounds/water: Each morning after stuffing ourselves at the breakfast buffet, we hit the pool. Usually had it (mostly) to ourselves for 2-3 hours. We loved spending time there. Everything was beautiful and appeared well taken care of. They cleaned the beach every morning as well. We snorkelled in the coral area under the OWBs close to the beach and it was amazing. Way better than the coral gardens in our opinion (we rented a boat but more on that later). Snorkel gear, kayaks, pool noodles and paddle boards all readily available. They didn't seem to have the hour time limit for the equipment here like IC Moorea did. Note: the paddle boards are inflatable. My husband took one out and he couldn't stand on it bc it kept bending in the middle. Not good for 200 lbs + or just needed air? I'm not sure. Also, we brought 2 floaties to use off our dock (A lot of others had the same idea) and the resort blew them up for us. Surprisingly, we didn't use them as much as we thought we would. We spent a lot of time by the pool bc the winds were high almost daily and the water was a little rougher than expected. BUT when we did use them, we loved going to the end dock near OWB 11 and 12 . The water was much deeper there so you could jump/dive off. Food/Service: The breakfast buffet was pretty good (not as good as IC Moorea) but the service was lacking. Same in the bar area ... good food but we were often ignored for a bit before ordering. Multiple times we went up to the bar for menus or to order. Despite what time it was, we were often waited on immediately if we sat on the outside patio tables. We were surprised (and impressed) that multiple employees made an effort to call us by name the whole week. That's not something we are used to and it was appreciated. There was one employee who stood out: Julien. I'm not exactly sure what his position is bc we saw him working in multiple spots and he always went out of his way to stop and ask how we were or see if he could get anything for us. He seemed to be there 24/7. The manager was very friendly as well. Introduced herself as soon as we checked in and was often seen chatting with guests. Also, yes the buffet night with the show is pricey. The buffet itself wasn't GREAT but we skipped it at IC Moorea to do it here and it was worth the price to us. The show was very entertaining. But if you want to skip the pricey meal and seating, there were plenty of people who just grabbed a drink from the bar and stood in surrounding areas to watch the show. Concierge/excursions: Anytime we spoke w the concierge, they were very helpful. We only had 1 excursion planned with Bora Bora Parasailing but they cancelled on us the day before due to boat repairs. They did refund our money but it took almost a week. Instead, we rented a dunebuggy through Europcar who picked us up at the resort and brought us into town. She was very accommodating. Waited until we walked around the shops after our rental to bring us back to the hotel. Also, we had planned to kayak out to coral gardens which is very doable from this resort but we were just too lazy. My hubby had a stomach bug and the water was choppy so we easily rented a boat through La Plage. They are just down the road and picked us up. It was an experience, but like I mentioned before, I enjoyed the snorkelling right at the resort better. My husband also did the jet ski tour from the resort and he really enjoyed it. All of these were booked through the concierge. Warning- they were all 10000-15000 XPF more expensive than booking directly through the company. We didn't mind though... it was worth it for us to be able to make the last minute decisions and just have the concierge book it and worry about paying when we checked out. Other: -the market was a quick trip away and handy for snacks, drinks and sunscreen (which we bought again and again throughout the trip even though we brought lots w us) Note: it was closed sunday afternoon but not morning -The Lucky House is very close and an alternative option for food. We ate dinner there and found it pricey and not that great so we didn't eat there again -We did stop at Bloody Marys for lunch during our dune buggy ride. A bit overrated. -I think this resort may have ruined any future warm vacations for us. There was barely anyone around... you never had to search out a pool or beach chair or worry about getting a table for dinner. I think I liked that part the best. Paradise found and we barely had to share it. Now, why wouldn't I stay here again? I think if we ever go back, we'll stay at Thalasso or at least on the motu. Like I mentioned, it was very windy where we were and the water was choppy (but beautiful colours!!). Yes the convenience of being on the mainland was great for a first time visit but I think next time we'll be ok with staying off the main island and where the water (from what we saw) appeared much calmer.
My family of four visited the Intercontinental Le Moana during Easter break. I booked the trip through Tiffany at South Seas Adventures ( email@example.com). She was super helpful. We booked the double family suite called the "Poevai overwater suite". It is basically two connected bungalows with a common area in the middle. It worked out perfect for us. My daughters ages 10 and 15 had their own room with bathroom and my husband and I had our own. The bungalows where clean and a nice size. There was always plenty of hot water and water pressure was great. The A/C worked fine and the bed was comfortable. They have a pillow menu which is a nice touch. My kids loved having the glass coffee table that opened up and you can see the fish swimming in the coral below.There was a deck right off your bungalow where you can just go into the beautiful blue ocean water. The water was fairly calm and not deep at all. If you bring fish food you can feed the fish from your deck and you will see the most colorful fish. You really don't need to go on any snorkeling trip becasue you can do it right there at the resort. The resort offers snorkeling equipment, canoes and paddle boards. The staff are super friendly and will help you with anything you may need. We ate most of our meals at the resort. The breakfast buffet was really good and had plenty of variety. Food at the Vini Vini restaurant was really good...even the pizza there was pretty good. The hotel had live music a couple of nights and they have a show a couple of times a week. We did go to the show and thought it was great. We did eat at Lucky House reastaurant and didn't think it was anything great. As most have mentioned there is a small convenience stre down the road where you cna buy things...
We stayed at Le Moana for 3 nights on part one of our 10 night stay in Bora Bora and had a great time. We had OWB 1 and were glad we did as it was HOT while we were there and you would bake just walking down the pier. It was close to the beach yet had all the comfort and privacy of all the other bungalows along with a great view of Mt. Otemanu! The snorkeling was actually very good between OWB's 1 and 2, there are a lot of corals and man made structures between the two which attracted a lot (dozens) of different fish. It was very common to see stingrays, spotted eagle rays, and moray eels swim right by you while snorkeling. The water was warm and crystal clear. You can buy bags of fish food at the gift shop for $1200 XPF ($12USD) and feed them while you swim with them or from the safety of the pier if you are a chicken. Was able to coax out the big green moray eel out of the rocks with a chunk of turkey sausage from the breakfast buffet....who doesn't like turkey sausage?! The food was very good but we only had the breakfast buffet at the resort, you had all the standards...egg station, crepes, pancakes, all sorts of breads/croissants, fruits etc etc. All our other meals came off resort while we were there. Luckys is a 2 minute walk to the right of the resort and made good pizza, highly recommend trying them. Pizzas were $2000 XPF ($20 USD) and were delicious! We also ate at Bloody Mary's....was ok, couldn't really see what all the fuss is about that place. The chairs are tree stumps, its hot in there with no air flow....but tons of celebrities seem to go there as witnessed by the boards at the front of the restaurant. There is a grocery store about a minute past Luckys on the opposite side of the road where you can get almost anything.....we loaded up on bottled water (the resort gives you 1 mid sized bottle per day). A normal size bottle of water at the store was 70 cents USD per bottle.....reasonable, we didn't find things overly expensive as some people have mentioned. Our OWB was very nice, the air conditioning worked very well and we slept like a baby. The plug in adapter you will need (if you are coming from the Canada/USA area) is a type C style. You will need to look at your plug on whatever you are using to ensure it is 100 to 240 volt compatible. There is a small fridge in the room, coffee maker, tv, ironing board, safe and of course the glass floor where you can watch fish and rays swim by. You can turn on a switch that lights up the bottom of your bungalow at night and attracts more fish. The staff were extremely friendly and helpful, no problems with speaking/translating English....you will need to learn 2 basic things though..... La Orana means hello Mauru' uru means thank you Mauru' uru to all the staff at Le Moana for a great time, and for the bottle of wine that was waiting for us on our anniversary!
Am currently stay here and have had the most awful evening. Firstly ordered two cocktails which were made so strong you could not drink them. Then ate in the bar restaurant which was empty. We now know why. I ordered the steak at £35. When It came out it was tiny,wrong sauce and no steak knife only a butter knife. Upon trying the steak it was dry. I sent it back and it’s replacement was not much better. We will not be eating in here again for the remainder of our stay
Everything about this resort is top notch. Customer service is amongst the best we have ever seen. The general manager approached us twice during our stay to enquirer how we were doing and if we needed anything. I would recommend this resort to anyone wishing a great vacation on the main Island.
- Close to Coral Gardens
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
- Private beach
InterContinental Le Moana Resort Bora Bora places you next to Matira Beach and within a 5-minute walk of Leopard Rays Trench. This 4-star resort has 64 guestrooms and offers a private beach, an outdoor pool, and free in-room WiFi. On the waterfront, it's also near Coral Gardens and Mt. Otemanu.
Enjoy a leisurely bite to eat at Noa Noa, the resort's onsite restaurant. Savor a meal from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 7 AM to 10 AM.
The 64 air-conditioned accommodations feature furnished balconies or patios and afford space to spread out with separate bedrooms and living rooms. Guests can expect 32-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Sofa beds, refrigerators, and minibars are other standard amenities.
Guests staying at InterContinental Le Moana Resort Bora Bora enjoy access to a private beach, an outdoor pool, and free WiFi in public areas. For transportation, you can make use of an airport shuttle (available on request) for XPF 7119 per person one way, as well as an area shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a business center, a computer station, and a library.
Reviews from Trip Advisor
92.0% of guests recommend this hotelTotal of 1804 reviews