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Mercure Sunshine Coast Kawana Waters

4.5 star property

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Photo gallery for Mercure Sunshine Coast Kawana Waters

Exterior
Property entrance
Bar (on property)
A hotel room with a bed, a desk with a chair, a television, and a kitchenette.
A playground with swings, climbing structures, and a rope bridge.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
9 Florey Boulevard, Birtinya, QLD, 4575
  • Place, NightQuarter
    ‪10 min walk‬
  • Place, Sunshine Coast Stadium
    ‪4 min drive‬
  • Place, Venue 114
    ‪5 min drive‬
  • Airport, Maroochydore, QLD (MCY-Sunshine Coast)
    ‪22 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a window with curtains, and a wall-mounted abstract painting.

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(18 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a window with curtains, and a wall-mounted abstract painting.

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(100 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds

A modern bathroom with a glass shower enclosure, a white toilet, and a vanity with a mirror and toiletries.

Standard Room, Multiple Beds

9.0 out of 10
Wonderful
(39 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Room (Zip Room)

A hotel room with a bed, a desk, a chair, a desk lamp, a nightstand, a wall-mounted TV, and a painting.

Room (Zip Room)

8.8 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite (Deluxe)

Family Suite (Deluxe) | Premium bedding, in-room safe, desk, laptop workspace

Family Suite (Deluxe)

  • Water view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Superior Suite, 1 King Bed

A modern hotel room with a kitchenette, a seating area with chairs, a desk with a lamp, and a large window with curtains.

Superior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Sunshine Coast

Located in Birtinya, Mercure Sunshine Coast Kawana Waters is a leisurely stroll from popular sights such as Sunshine Coast University Hospital and NightQuarter. This 81-room, 4.5-star hotel has a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • NightQuarter - 10 min walk - 0.6 miles
  • Leacy's Bushland Conservation Reserve - 3 min drive - 1.2 miles
  • Sunshine Coast Stadium - 4 min drive - 1.7 miles
  • Warana Beach - 5 min drive - 1.5 miles
  • Venue 114 - 5 min drive - 1.7 miles

Getting around

  • Landsborough Station - 20 min drive
  • Maroochydore, QLD (MCY-Sunshine Coast) - 21 min drive

Restaurants

  • ‪Your Mates Brewing Co. - ‬4 min drive
  • ‪Banjo’s Bakery Cafe - ‬2 min drive
  • ‪KFC - ‬4 min drive
  • ‪Kitchen - ‬3 min walk
  • ‪Summerhouse Birtinya - ‬3 min drive

About this property

Mercure Sunshine Coast Kawana Waters

Guests of Mercure Sunshine Coast Kawana Waters enjoy access to free WiFi in public areas, meeting rooms, and conference space. If you drive, put free parking to good use. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a business center, express check-in, and express check-out.
LED TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Refrigerators, coffee makers, and free newspapers are also available. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Outdoor pool, sun loungers
Holiday Inn & Suites Sunshine Coast by IHG
Maroochydore
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,001 reviews
$113 nightly
The price is $125
Jul 19 - Jul 20
Total with taxes and fees
Holiday Inn & Suites Sunshine Coast by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 15 to 29 for adults and AUD 5 to 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2015
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Cribs/infant beds are available for AUD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 200.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately AUD 15 to 29 for adults, and AUD 5 to 19 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.
Property Registration Number 25621752654

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Plus Oceanside Kawana Hotel Birtinya
Best Western Plus Lake Kawana Hotel Birtinya
Best Western Plus Oceanside Kawana Birtinya
Best Western Plus Oceanside Kawana
Best Western Plus Lake Kawana Birtinya
Best Western Plus Lake Kawana
Best Western Plus Lake Kawana Hotel
Mercure Sunshine Coast Kawana Waters Hotel
Mercure Sunshine Coast Kawana Waters Birtinya
Mercure Sunshine Coast Kawana Waters Hotel Birtinya

Frequently asked questions

Is a free cancellation option available at Mercure Sunshine Coast Kawana Waters?

Mercure Sunshine Coast Kawana Waters provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Sunshine Coast Kawana Waters?

As of Jul 9, 2026, prices found for a 1-night stay for 2 adults at Mercure Sunshine Coast Kawana Waters on Jul 12, 2026 start from $99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Mercure Sunshine Coast Kawana Waters?

This hotel is situated in Birtinya within a short 12-minute walk of NightQuarter. You'll also find Sunshine Coast Stadium and Currimundi Lake within a short drive.

Will I be able to park at Mercure Sunshine Coast Kawana Waters?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Are there luxury amenities available at Mercure Sunshine Coast Kawana Waters?

Yes, some luxury features of this hotel include a restaurant, concierge services, and a bar/lounge.

Does Mercure Sunshine Coast Kawana Waters include a casino?

No, Mercure Sunshine Coast Kawana Waters doesn't have a casino.

Will I find an indoor pool at Mercure Sunshine Coast Kawana Waters?

No, there is no indoor pool at this hotel.

Is Mercure Sunshine Coast Kawana Waters good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, couples/private dining, and a bar/lounge.

Does Mercure Sunshine Coast Kawana Waters have a hot tub?

No, there isn't a spa tub at this hotel.

Does Mercure Sunshine Coast Kawana Waters have a restaurant that serves breakfast?

Yes, Mercure Sunshine Coast Kawana Waters serves a full breakfast each morning for a surcharge from its restaurant.

Will Mercure Sunshine Coast Kawana Waters allow pets to stay free of charge?

No, pets aren't allowed at Mercure Sunshine Coast Kawana Waters though service animals are welcome.

Does Mercure Sunshine Coast Kawana Waters have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Mercure Sunshine Coast Kawana Waters?

The closest major airport to Mercure Sunshine Coast Kawana Waters is Maroochydore, QLD (MCY-Sunshine Coast), which is 13.8 mi away (21 minutes by car).

Can I book a room with a balcony at Mercure Sunshine Coast Kawana Waters?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy lake and city views.

Mercure Sunshine Coast Kawana Waters Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 532 out of 1003 reviews
Rating 8 - Good. 301 out of 1003 reviews
Rating 6 - Okay. 100 out of 1003 reviews
Rating 4 - Poor. 47 out of 1003 reviews
Rating 2 - Terrible. 23 out of 1003 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Aimee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy, staff were lovely, rooms were tidy and clean. Overall a nice staycation.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aircon was awesome, Staff were super friendly and Parking was easily accessible with little walking distance!! Would definitely stay again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a weekend getaway on the Sunshine Coast.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff where lovely, rooms clean and comfortable.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Room was great for our quick trip
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Damon

Liked: Cleanliness
Great facilties
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff at both reception and in the restaurant. Room was clean, bed was super comfortable.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here, great accommodation, easy parking and great staff.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean the service was great
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Check-in was fast and friendly, room was clean and spacious!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Helen

Liked: Staff & service
Everything was great, thanks for the great stay😁
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Damon

Great place. Tv conection was an issue
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, amenities
Clean room, comfortable bed, great nibbles on arrival
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Bilha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the place that the hotel was situated by the lake. The clean room , the helpful staff and the specious and close by parking, very easy to get into the hotel. Could do with some box of tissues in the room and an extra chair( there was only one chair for 2 people...) Thanks for the gift of a bottle of wine and a packet of chips, but the staff have to you know that there is a gift in the room...
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
The gentleman on reception when I checked in was just lovely.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Paul

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
A dull, depressing hotel. Dark carpet, dark walls and dark doors.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Glenn

Liked: Cleanliness, amenities, property conditions & facilities
Comfy bed. Friendly staff.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Adrian

Great
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
Speedy check in
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Phoebe

Liked: Cleanliness, staff & service, amenities
Great location, nice room, loved having a cafe at the bottom.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Milind

Liked: Cleanliness
Everything thing was good and satisfying.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, clean room
Stayed 1 night in Dec 2025
Verified

8/10 Good

Bob

Liked: Cleanliness, staff & service
The room was clean, staff were courteous and helpful. Air con was a little noisy, some biscuits would have been nice. Liked the filtered water, would be good to have option at room temperature. Overall a pleasant stay.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Kirsten

Liked: Cleanliness, amenities, property conditions & facilities
Yes they need more food options.
Stayed 1 night in Jan 2026