Mercure Sunshine Coast Kawana Waters

4.5 star property
Luxury hotel with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for Mercure Sunshine Coast Kawana Waters

BBQ/picnic area
1 bedroom, premium bedding, in-room safe, desk
Exterior
1 bedroom, premium bedding, in-room safe, desk
Property entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Housekeeping
  • Laundry

Explore the area

View in a map
9 Florey Boulevard, Birtinya, QLD, 4575
  • Place, Sunshine Coast University Hospital
    ‪7 min walk‬
  • Place, Moffat Beach
    ‪7 min drive‬
  • Place, Mooloolaba Beach
    ‪11 min drive‬
  • Airport, Maroochydore, QLD (MCY-Sunshine Coast)
    ‪21 min drive‬

Room options

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(13 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(78 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds

9.0 out of 10
Wonderful
(31 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Room (Zip Room)

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

Family Suite (Deluxe)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Superior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Sunshine Coast

Located in Birtinya, Mercure Sunshine Coast Kawana Waters is a leisurely stroll from popular sights such as Sunshine Coast University Hospital and NightQuarter. This 81-room, 4.5-star hotel has a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Sunshine Coast University Hospital - 7 min walk - 0.4 miles
  • Sunshine Coast Stadium - 3 min drive - 1.7 miles
  • Moffat Beach - 7 min drive - 3.3 miles
  • SEA LIFE Sunshine Coast Aquarium - 10 min drive - 6.4 miles
  • Mooloolaba Beach - 11 min drive - 6.9 miles

Getting around

  • Landsborough Station - 20 min drive
  • Maroochydore, QLD (MCY-Sunshine Coast) - 21 min drive

Restaurants

  • ‪Summerhouse Birtinya - ‬3 min drive
  • ‪Oporto - ‬7 min walk
  • ‪KFC - ‬3 min drive
  • ‪Kitchen - ‬3 min walk
  • ‪Banjo’s Bakery Cafe - ‬2 min drive

About this property

Mercure Sunshine Coast Kawana Waters

Luxury hotel with a 24-hour front desk and a coffee shop
Guests of Mercure Sunshine Coast Kawana Waters enjoy access to free WiFi in public areas, meeting rooms, and conference space. If you drive, put free parking to good use. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and concierge services. Other amenities at this luxury hotel include a business center, express check-in, and express check-out.
LED TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Refrigerators, free newspapers, and free local calls are also available. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 15 to 29 for adults and AUD 5 to 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Cribs/infant beds are available for AUD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 200.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately AUD 15 to 29 for adults, and AUD 5 to 19 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.
Property Registration Number 25621752654

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Plus Oceanside Kawana Hotel Birtinya
Best Western Plus Lake Kawana Hotel Birtinya
Best Western Plus Oceanside Kawana Birtinya
Best Western Plus Oceanside Kawana
Best Western Plus Lake Kawana Birtinya
Best Western Plus Lake Kawana
Best Western Plus Lake Kawana Hotel
Mercure Sunshine Coast Kawana Waters Hotel
Mercure Sunshine Coast Kawana Waters Birtinya
Mercure Sunshine Coast Kawana Waters Hotel Birtinya

Frequently asked questions

Is a free cancellation option available at Mercure Sunshine Coast Kawana Waters?

Mercure Sunshine Coast Kawana Waters provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Sunshine Coast Kawana Waters?

As of Oct 17, 2025, prices found for a 1-night stay for 2 adults at Mercure Sunshine Coast Kawana Waters on Oct 19, 2025 start from $89.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Mercure Sunshine Coast Kawana Waters?

This hotel is situated in Birtinya within a short 12-minute walk of NightQuarter. You'll also find Sunshine Coast Stadium and Currimundi Lake within a short drive.

Is there parking available at Mercure Sunshine Coast Kawana Waters?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Mercure Sunshine Coast Kawana Waters include a casino?

No, Mercure Sunshine Coast Kawana Waters doesn't have a casino.

Will I find an indoor pool at Mercure Sunshine Coast Kawana Waters?

No, there is no indoor pool at this hotel.

Is Mercure Sunshine Coast Kawana Waters good for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and private dining.

Does Mercure Sunshine Coast Kawana Waters have a hot tub?

No, there isn't a spa tub at this hotel.

Does Mercure Sunshine Coast Kawana Waters have a restaurant that serves breakfast?

Yes, Mercure Sunshine Coast Kawana Waters serves a full breakfast each morning for a surcharge from its restaurant.

Will Mercure Sunshine Coast Kawana Waters allow pets to stay free of charge?

No, pets aren't allowed at Mercure Sunshine Coast Kawana Waters though service animals are welcome.

Are there connecting rooms at Mercure Sunshine Coast Kawana Waters?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Mercure Sunshine Coast Kawana Waters?

The closest major airport to Mercure Sunshine Coast Kawana Waters is Maroochydore, QLD (MCY-Sunshine Coast), which is 13.8 mi away (21 minutes by car).

Are there rooms with balconies at Mercure Sunshine Coast Kawana Waters?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy lake or city views.

Reviews

Mercure Sunshine Coast Kawana Waters Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 540 out of 1002 reviews
Rating 8 - Good. 322 out of 1002 reviews
Rating 6 - Okay. 82 out of 1002 reviews
Rating 4 - Poor. 41 out of 1002 reviews
Rating 2 - Terrible. 17 out of 1002 reviews

Reviews

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Roslyn

Traveled with family
Liked: Amenities
Bathroom was dirty. Shower flooded floor. WiFi did not work. Had to ask for new towels.
Stayed 2 nights in Jul 2025

8/10 Good

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and a well positioned
Stayed 1 night in Jul 2025

10/10 Excellent

Bo Hyun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind and complimentary drink and snack were a nice surprise! We're happy to visit there again. :D
Stayed 1 night in Jul 2025

4/10 Poor

Eric

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Shower recess needs attention, leaks into wash bas

Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Quite. Good position.
Stayed 2 nights in Jun 2025

6/10 Okay

xiaochuan

Liked: Cleanliness
Guest wifi not fast
Stayed 1 night in Jun 2025

10/10 Excellent

Chenoa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff!!!

The staff there are wonderful. I stay there on a regular basis and they always take good care of me. The food is lovely and it’s a very handy location.
Stayed 1 night in Mar 2025

6/10 Okay

Michel

Traveled with partner
Liked: Amenities
Ordinary atmosphere, except 2 employees kind attitude the other were cold and could not care less No food available but chips Cleanliness is to be reviewed
Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My hubby an I enjoyed our stay. The staff were helpful an very friendly the food was just plain out yummy close to the Private Hospital. Would have no hesitation in staying again.
Stayed 1 night in Jun 2025

8/10 Good

Gary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Near to my appointment
Stayed 2 nights in Jun 2025

8/10 Good

Joan

Stayed 1 night in Jun 2025

10/10 Excellent

marian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First visit. Excellent staff. Will return
Stayed 1 night in Jun 2025

6/10 Okay

Tim

Business traveler
Liked: Cleanliness, amenities
have stayed several times here, this time the room phone was broken. and aircon not working.
Stayed 1 night in Jun 2025

4/10 Poor

Nathan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Normally an amazing stay, however it worries me that they’ve changed cleaners as: - first room had 7 and counting live cockroaches - was moved to another room however that had a fan/humidifier or something on the ground - then third room had ants in the bathroom. The front desk staff were all lovely, however it was a very disruptive stay
Stayed 2 nights in Jun 2025

8/10 Good

Alan

Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stay, I’ve been there before and I was not disappointed the second time either. Friendly staff, very comfortable stay.
Stayed 1 night in Jun 2025

6/10 Okay

Ann

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Zahra

Business traveler
Disliked: Cleanliness
It wasn’t very clean
Stayed 1 night in May 2025

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was 5 mins from event location
Stayed 1 night in May 2025

8/10 Good

ross

Stayed 1 night in May 2025

10/10 Excellent

Shane

Liked: Cleanliness, amenities, property conditions & facilities
..
Stayed 1 night in May 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service
Room was dated but clean, its a bit of a walk to anywhere. Overall, not bad
Stayed 1 night in May 2025