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Four Points By Sheraton Bintan, Lagoi Bay

Property class: 4

Choose dates to view prices

Photo gallery for Four Points By Sheraton Bintan, Lagoi Bay

A resort pool area with palm trees, a bar, and lounge seating.
Property video
A modern room with a glass wall, a pool, and outdoor furniture.
A modern interior with a wooden ceiling, a kitchen area, a seating area with sofas and a dining table, and a view of a swimming pool and greenery.
A modern bathroom with a large bathtub filled with bubbles, a view of a pool and palm trees through large windows, and a marble-tiled wall.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
Lagoi Bay Lot B-12, Bintan, Riau Islands, 29155
  • Place, Lagoi Bay Lake
    ‪10 min walk‬
  • Place, Plaza Lagoi
    ‪14 min walk‬
  • Place, Lagoi Bay Beach
    ‪15 min walk‬
  • Airport, Tanjung Pinang (TNJ)
    ‪98 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony, Pool View (Balcony)

A hotel room with a large bed, a dining area with a table and chairs, and a view of the outdoors.

Deluxe Room, 1 King Bed, Balcony, Pool View (Balcony)

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Pool View

A hotel room with two beds, a desk, a bench, and a large window with a view of buildings and greenery.

Deluxe Room, 2 Twin Beds, Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Ocean View (Balcony)

A hotel room with a large bed, a desk, a chair, a TV, and a view of the ocean.

Deluxe Room, 1 King Bed, Balcony, Ocean View (Balcony)

9.8 out of 10
Exceptional
(11 reviews)
  • Ocean view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Balcony, Ocean View (Balcony)

A hotel room with two beds, a desk, a chair, a TV, and a view of the ocean.

Deluxe Room, 2 Twin Beds, Balcony, Ocean View (Balcony)

  • Ocean view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Terrace, Pool View (Terrace)

A modern hotel room with a large bed, a seating area with a table and chairs, and a balcony with a view of the outdoors.

Room, 1 King Bed, Terrace, Pool View (Terrace)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Terrace, Pool View (Terrace)

A hotel room with two beds, a desk, a TV, and a balcony with a view.

Room, 2 Twin Beds, Terrace, Pool View (Terrace)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Terrace, Ocean View (Terrace)

A modern hotel room with a large bed, a seating area with a table and chairs, and a view through large windows.

Room, 1 King Bed, Terrace, Ocean View (Terrace)

  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Terrace, Ocean View (Terrace)

A hotel room with two beds, a seating area with a table, and a large window offering a view of greenery.

Room, 2 Twin Beds, Terrace, Ocean View (Terrace)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed, Ocean View

A modern hotel room with a large bed, a seating area with a table, and a view of the outdoors through large windows.

Deluxe Suite, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Garden View

A modern interior with a wooden ceiling, a kitchen area, a seating area with sofas and a dining table, and a view of a swimming pool and greenery.

Villa, 1 Bedroom, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 3229 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Ocean View

A modern interior with a pool, wooden furniture, and a view of the outdoors.

Villa, 1 Bedroom, Ocean View

  • Ocean view
  • 3229 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Garden View (Balcony)

A hotel room with a bed, a desk, a chair, a bench, a TV, and a view of the garden.

Deluxe Room, 1 King Bed, Balcony, Garden View (Balcony)

8.4 out of 10
Very good
(6 reviews)
  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Balcony, Garden View (Balcony)

A hotel room with two beds, a TV, a table with chairs, and a balcony with a view of palm trees.

Deluxe Room, 2 Twin Beds, Balcony, Garden View (Balcony)

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Ocean View

A modern hotel room with a dining area, a living room with a sofa and armchairs, a TV, and large windows offering a view of the outdoors.

Executive Suite, 1 King Bed, Ocean View

  • Ocean view
  • 1399 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Oceanfront

A modern outdoor patio with a pool table, wicker chairs, and a pergola.

Villa, 1 Bedroom, Oceanfront

  • Ocean view
  • 3229 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Ocean View (Cabana)

A modern hotel room with a bed, a desk, a sofa, and a TV. The room has a large window with a view of palm trees and the ocean.

Deluxe Suite, 1 King Bed, Ocean View (Cabana)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Bintan

Four Points By Sheraton Bintan, Lagoi Bay places you within a 15-minute stroll of popular sights such as Lagoi Bay Beach and Plaza Lagoi. This 308-room, 4-star hotel has 3 outdoor pools along with a full-service spa and 2 restaurants.

What's nearby

  • Lagoi Bay Lake - 10 min walk - 0.6 miles
  • Plaza Lagoi - 14 min walk - 0.7 miles
  • Lagoi Bay Beach - 15 min walk - 0.8 miles
  • Bintan Lagoon Resort Golf Club - 22 min drive - 8.1 miles
  • Chinese Temple - 54 min drive - 23.3 miles

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 142 min drive

Restaurants

  • ‪Rempah Kitchen - ‬11 min walk
  • ‪Warung Pak Lagoi - ‬7 min walk
  • ‪Warung Yeah! - ‬15 min walk
  • ‪The Waterfall - ‬20 min drive
  • ‪Kampoeng Kelong @ Mangrove River - ‬24 min drive

About this property

Four Points By Sheraton Bintan, Lagoi Bay

Guests of Four Points By Sheraton Bintan, Lagoi Bay have access to a full-service spa, 3 outdoor pools, and a children's pool. There's free parking, and an airport shuttle (available 24 hours) for IDR 350000 per person roundtrip. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Other amenities at this beach hotel include a 24-hour gym, free WiFi in public areas, and meeting rooms.
Guests can expect free WiFi and 52-inch LED TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other amenities include minibars, electric kettles, and safes. Housekeeping is available on request.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sa'kai Spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 263 reviews
$92 nightly
The price is $101
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free ferry terminal shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Ararinda Lounge
  • El Lagoi Beach Club
  • Rempah Kitchen

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Beach yoga
  • Children's pool
  • Free beach club
  • Free children's club
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 6 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in room
  • Cobblestone flooring in public areas
  • Doorbell and phone notification
  • Elevator (90 inch wide door)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • 6 floors
  • Banquet hall
  • Built in 2023
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 52-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for IDR 605000.0 per night

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: IDR 350000 per person (roundtrip)
  • Airport shuttle fee per child: IDR 350000 (roundtrip)
  • Rollaway bed fee: IDR 605000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 55110, 8120113040783

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Four Points By Sheraton Bintan Lagoi Bay
Four Points By Sheraton Bintan, Lagoi Bay Hotel
Four Points By Sheraton Bintan, Lagoi Bay Bintan
Four Points By Sheraton Bintan, Lagoi Bay Hotel Bintan

Frequently asked questions

Are free cancellation options available at Four Points By Sheraton Bintan, Lagoi Bay?

Four Points By Sheraton Bintan, Lagoi Bay offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Four Points By Sheraton Bintan, Lagoi Bay?

As of Oct 20, 2026, prices found for a 1-night stay for 2 adults at Four Points By Sheraton Bintan, Lagoi Bay on Oct 25, 2026 start from $133, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Four Points By Sheraton Bintan, Lagoi Bay?

This hotel is located in Bintan and just steps from Plaza Lagoi and Lagoi Bay Beach. You'll also find Lagoi Bay Lake and Crystal Lagoon within a short drive.

Is there parking available at Four Points By Sheraton Bintan, Lagoi Bay?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking and bicycle parking are also available.

Is a spa located at Four Points By Sheraton Bintan, Lagoi Bay?

Sa'kai Spa is the hotel's spa and services include deep-tissue massages, beach massages, aromatherapy, and reflexology.

Does Four Points By Sheraton Bintan, Lagoi Bay have a casino on the premises?

No, Four Points By Sheraton Bintan, Lagoi Bay doesn't have a casino.

Is there an indoor pool at Four Points By Sheraton Bintan, Lagoi Bay?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools.

What do couples enjoy most about Four Points By Sheraton Bintan, Lagoi Bay?

This beachfront hotel offers many amenities for couples such as an ocean-view restaurant and some guestrooms include a private pool and a private indoor hot tub.

Does Four Points By Sheraton Bintan, Lagoi Bay have a hot tub?

No, there isn't a spa tub at this hotel.

Does Four Points By Sheraton Bintan, Lagoi Bay have a restaurant that serves breakfast?

Yes, Four Points By Sheraton Bintan, Lagoi Bay has 2 restaurants, and serves free buffet breakfast each morning.

Does Four Points By Sheraton Bintan, Lagoi Bay allow pets to stay free of charge?

No, pets and service animals aren't allowed at Four Points By Sheraton Bintan, Lagoi Bay.

Does Four Points By Sheraton Bintan, Lagoi Bay have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How close is the airport from Four Points By Sheraton Bintan, Lagoi Bay?

The closest major airport to Four Points By Sheraton Bintan, Lagoi Bay is Batam Batu Besar (BTH-Hang Nadim), which is about 18.1 mi away. Another top airport is Tanjung Pinang (TNJ), which is around 20.9 mi away.

Are there rooms with balconies at Four Points By Sheraton Bintan, Lagoi Bay?

Yes, some guestrooms at this hotel offer a porch/lanai where guests can enjoy ocean and garden views.

Does Four Points By Sheraton Bintan, Lagoi Bay host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Four Points By Sheraton Bintan, Lagoi Bay.

Four Points By Sheraton Bintan, Lagoi Bay Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 136 out of 204 reviews
Rating 8 - Good. 49 out of 204 reviews
Rating 6 - Okay. 12 out of 204 reviews
Rating 4 - Poor. 2 out of 204 reviews
Rating 2 - Terrible. 5 out of 204 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean and friendly
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food choices and quality of the food and restaurant/bar service was excellent overall. Pool areas very nice. Proximiy to the beach was great.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We lived the hotel and the staff were very friendly and helpful.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel standards, staff are accommodating to fellow travellers.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this hotel. The staff were exceptionally friendly, helpful, and always willing to assist. The hotel itself was clean and comfortable. The only downside was that the food and drinks were quite expensive. However, there are several excellent local restaurants nearby where you can enjoy delicious meals at more reasonable prices. Overall, we would definitely recommend this hotel.
Stayed 9 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super clean and the staff very nice and helpful. Had a very large choice of option for the breakfast. And the pool was great!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was absolutely fantastic, I would confidently say the best buffet breakfast I have ever had
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Four Points by Sheraton Bintan is a wonderful option for a relaxing beach-side stay with consistently excellent service across all areas, time after time. The rooms and property are clean and well-maintained, and the buffet breakfast offers rotating choices which we enjoyed, especially the local food. Our favourite activity was the walks along the clean beach before sunset and the pools. The spa is very good too. We will be back!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect staycation. Travelled with kids and staff made my stay amazingly easy. Kids loved it
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was one of the best experience. The beach and swimming pool experience was fantastic. My daughter and me went to gym and surprised to have trainer Ms ADE with whom we had great breathing and other exercises each day during our stay. It was one of our best experience.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Overall a wonderful holiday, great staff, location and facilities
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for a tranquil holiday. Good food, good drinks affordable price (from Singapore perspective) The place is beautiful. Has gym, cold bath, spa. Is very nice
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I live villa room , it was so convenient that I can swim at our private pool and also they provide 3 meals which is good that we do not need to go out buy 😊
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Breakfast average, bathroom smelt like sewage.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff, beautiful pool and beach, great breakfast. I’m so glad I made time to stay at this hotel during my trip to Singapore.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything from staff behaviour to location to availability of food options including vegetarian to wonderful Spa and much more!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The service was exceptionally attentive. Even better than the last JW Marriot i stayed at. Amazing. Credit to Devi, Yuni and the whole crew.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Staff were incredible, food was very good, rooms were very clean
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Beautiful hotel on a lovely beach!
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and it was very welcoming. Amazing breakfast.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, such a good place for families to visit
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect for a family beach vacation
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
really enjoyed our stay. staff are so friendly and accommodating, definitely will come back again. best hotel in bintan
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant getaway.

Amazing hotel near the beach.
Stayed 4 nights in Sep 2025