Aparthotel

Cassia Bintan, part of Banyan Group

4.0 star property
Family-friendly aparthotel on the beach, with outdoor pool
VIP Access

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Photo gallery for Cassia Bintan, part of Banyan Group

Outdoor pool, pool umbrellas, sun loungers
Property video
Two Bedroom Ocean View Loft Queen - Free Return Transfer (BBT Terminal and Resort) | 1 bedroom, minibar, in-room safe, laptop workspace
Point of interest
Outdoor banquet area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Jalan Teluk Berembang, Laguna Bintan Resort, Bintan, 29155
  • Place, Pulau Marawang
    ‪9 min drive‬
  • Place, Crystal Lagoon
    ‪13 min drive‬
  • Place, Bandar Bentan Telani Ferry Terminal
    ‪14 min drive‬
  • Airport, Singapore (SIN-Changi)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

One Bedroom Suite Queen

  • Sleeps 2

One Bedroom Suite Queen - Free Return Transfer (BBT Terminal and Resort)

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Two Bedroom Garden View Suite Queen - Free Return Transfer (BBT Terminal and Resort)

  • 667 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

One Bedroom Garden View Suite Queen - Free Return Transfer (BBT Terminal and Resort)

  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

One Bedroom Loft Queen -Free Return Transfer (BBT Terminal and Resort)

  • 560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

One Bedroom Garden View Loft Queen - Free Return Transfer (BBT Terminal and Resort)

  • 560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Two Bedroom Garden View Loft Queen - Free Return Transfer (BBT Terminal and Resort)

  • 667 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

One-Bedroom Ocean Apartment - Free Return Transfer (BBT Terminal and Resort)

  • 452 sq ft
  • Sleeps 2
  • 1 Queen Bed

Two Bedroom Ocean View Suite Queen - Free Return Transfer (BBT Terminal and Resort)

  • 667 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Two Bedroom Ocean View Loft Queen - Free Return Transfer (BBT Terminal and Resort)

  • 667 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

One Bedroom Suite Twin - Free Return Transfer (BBT Terminal and Resort)

  • 452 sq ft
  • Sleeps 2
  • 1 Queen Bed

One Bedroom Garden View Suite Twin - Free Return Transfer (BBT Terminal and Resort)

  • 452 sq ft
  • Sleeps 2
  • 1 Queen Bed

Two Bedroom Garden View Suite Queen

  • Sleeps 3

Two Bedroom Ocean View Suite Queen

  • Sleeps 3

Two Bedroom Garden View Loft Queen

  • Sleeps 3

Two Bedroom Ocean View Loft Queen

  • Sleeps 3

One Bedroom Suite Twin

  • Sleeps 2

One Bedroom Garden View Suite Twin

  • Sleeps 2

One Bedroom Garden View Suite Queen

  • Sleeps 2

One Bedroom Loft Queen

  • Sleeps 2

One Bedroom Garden View Loft Queen

  • Sleeps 2

One Bedroom Ocean View Suite Queen

  • Sleeps 2

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About the neighborhood

Bintan

Cassia Bintan, part of Banyan Group places you 4.5 mi (7.3 km) from Bandar Bentan Telani Ferry Terminal. This 81-room, 4-star aparthotel welcomes guests with a restaurant, a private beach, and an outdoor pool.

What's nearby

  • Pulau Marawang - 9 min drive - 1.9 miles
  • Crystal Lagoon - 13 min drive - 4.2 miles
  • Bandar Bentan Telani Ferry Terminal - 14 min drive - 5.4 miles
  • Lagoi Bay Lake - 20 min drive - 7.2 miles
  • Plaza Lagoi - 23 min drive - 8.1 miles

Restaurants

  • ‪Tipi Bar @ Anmon - ‬14 min drive
  • ‪Marine Cafe - ‬14 min drive
  • ‪Sugarbeats - ‬18 min drive
  • ‪Warung Pak Lagoi - ‬18 min drive
  • ‪Kampoeng Kelong @ Mangrove River - ‬29 min drive

About this property

Cassia Bintan, part of Banyan Group

Family-friendly aparthotel on the beach, with outdoor pool
At Cassia Bintan, part of Banyan Group, guests enjoy a private beach, an outdoor pool, and a children's pool. There's free parking, and an airport shuttle (available on request) for IDR 714000 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this beach aparthotel include free WiFi in public areas, meeting rooms, and a free kid's club.
Each apartment features a kitchen and a balcony or patio. There's space to spread out with a separate bedroom, a dining area, and a sitting area. Guests can expect to find free WiFi and a 40-inch LED TV with cable channels. The bathroom offers hair dryers, free toiletries, and slippers. Other standard amenities include a minibar, a coffee maker, and a ceiling fan. Limited housekeeping is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach.

Children under 7 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Beach

  • On a private white sand beach
  • Beach loungers

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 9:30 PM on request
  • Free ferry terminal shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking

Family friendly

  • Childcare (surcharge)
  • Children stay free (see details)
  • Children's pool
  • Free children's club
  • Supervised activities for children (surcharge)

Restaurants on site

  • Lotus Cafe

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Stovetop

Dining

  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Dining table
  • Minibar

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 40-inch LED TV with cable channels

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Grocery/convenience store
  • Guidebooks
  • Iron/ironing board
  • Limited housekeeping
  • Luggage storage
  • Multilingual staff
  • Phone
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • Next to a golf course

Things to do

  • 18-hole adjacent golf course
  • Beach volleyball
  • Canoeing
  • Children's pool
  • Free children's club
  • Snorkeling
  • Supervised activities for children
  • Water skiing
  • Fishing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 81 units
  • Banquet hall
  • Garden

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 4 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: IDR 714000 per vehicle (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for golf tee times. Contact the aparthotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Cassia Bintan Aparthotel
Cassia Aparthotel
Cassia Bintan Bintan Island/Lagoi
Cassia Bintan Bintan
Cassia Bintan Aparthotel
Cassia Bintan Aparthotel Bintan

Frequently asked questions

What's there to see near Cassia Bintan, part of Banyan Group?

This aparthotel is located in Bintan, close to Lagoi Bay Beach, Plaza Lagoi, and Bandar Bentan Telani Ferry Terminal. You'll also find Pulau Marawang and Crystal Lagoon within a short drive.

Is there parking available at this aparthotel?

Yes, self parking is offered for free at the aparthotel. Though parking is limited, free RV/bus/truck parking is also available.

Does Cassia Bintan, part of Banyan Group include a casino at the property?

No, Cassia Bintan, part of Banyan Group doesn't have a casino.

Will I find an indoor pool at Cassia Bintan, part of Banyan Group?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Cassia Bintan, part of Banyan Group?

There are many amenities for couples at this aparthotel, including a private beach and a beach bar plus some apartments feature fireplaces.

Does Cassia Bintan, part of Banyan Group have a hot tub?

No, this aparthotel doesn't have a spa tub.

Does Cassia Bintan, part of Banyan Group have a restaurant with a breakfast menu?

No, Cassia Bintan, part of Banyan Group doesn't have a restaurant that serves breakfast.

Will Cassia Bintan, part of Banyan Group allow pets to stay for free?

No, pets aren't allowed at Cassia Bintan, part of Banyan Group.

Does this aparthotel have connecting rooms?

No, there aren't connecting rooms at this aparthotel.

What is the closest airport to Cassia Bintan, part of Banyan Group?

The closest major airport to Cassia Bintan, part of Banyan Group is Batam Batu Besar (BTH-Hang Nadim), which is about 16.3 mi away. Another top airport is Singapore Changi Airport (SIN), which is around 27.1 mi away.

Can I book a room with a balcony at Cassia Bintan, part of Banyan Group?

Yes, every apartment at Cassia Bintan, part of Banyan Group comes with a balcony with some featuring garden views.

Cassia Bintan, part of Banyan Group Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 116 out of 235 reviews
Rating 8 - Good. 97 out of 235 reviews
Rating 6 - Okay. 13 out of 235 reviews
Rating 4 - Poor. 7 out of 235 reviews
Rating 2 - Terrible. 2 out of 235 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elyssia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were great! Exceptional service! Pool was right infront of the dining restaurant / checkin counter so a little strange placement there due to lack of privacy. Its a secluded resort so theres no shopping options but if youre opting to come here for a getaway, its worth it! Buggy service is available to take you between Angsana & Banyan Tree as well - theyre all under the same Banyan Group umbrella so its shared facilities! Theres pingpong, board games, a whole slew of daily activities i.e zumba / pool party, etc Managed to try breakfast @ Vista (a lot of options to choose), dinner at Treetops Restaurant (costed us about 1.1 mil rupiah for 2 pax) & Int Bbq Dinner @ Xana Beach Club (680,000/nett per pax excl. drinks) All in all, it was pretty worth it for a quick getaway! We reached around 6pm & spent about SGD$550 for 2 pax / 2D2N (excl. ferry tickets) - not too bad i suppose.
View of pool from Vista Restaurant / check in counter
International BBQ Buffet Dinner at Xana Beach Club
Dinner at Treetops Restaurant, Banyan Tree
Stayed 2 nights in Sep 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

Relaxing family holidays

Our room is on the second floor with the balcony facing the car park. There are multiple blocks with multiple stories, so do not expect ground floor balcony like those shown on photos. The staff are very friendly and helpful. Food is price like in Singapore with additional 21% taxes. Took grab to Lagoi Bay which cost >300K rupiah. Hotel provides shuttle to the same place but with limited timing. A good place for families to have a relaxing time by the beach nonetheless. Tips: make use of the free activities provided by the hotel such as tree trail and bird watching walk in the morning. Note: Their forest hike requires covered shoes.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kunal

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great beach with swimming pool, staff r so polite and welcoming must stay if you r in bintan
Stayed 2 nights in Aug 2025

10/10 Excellent

martin

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place and amazing, welcoming staff. We only stayed for two nights, but felt so refreshed. Would highly recommend.
Stayed 2 nights in Aug 2025

10/10 Excellent

Katie

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Shrawani

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My stay Cassia was excellent. The room was beautiful and well maintained
Stayed 1 night in Aug 2025

10/10 Excellent

Belinda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable. There are sufficient facilities for us including table tennis. Breakfast spread, food at Treetop and Angsana were all to our liking.
Stayed 2 nights in Aug 2025

10/10 Excellent

Divya

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely place to recharge after a busy trip! All staff were amazing- so friendly and helpful! Organized a car and driver through Cassia so we could have a day sightseeing. That was fab too: Definitely cant wait to come back and stay again!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

Perfect beach

Comfortable room and perfect beach!
Stayed 3 nights in Jul 2025

10/10 Excellent

Yasmin

Traveled with family
Liked: Cleanliness, room comfort

Relazing stay on the beach

Right on the beach, lovely biew, comfortable little apartment with 80s feel furniture. A very nice stay. Staff were very friendly.
Stayed 3 nights in Apr 2025

10/10 Excellent

Naveen

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Bianca

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

JUNT WENG

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beach was very nice and teh children loved it. Overall a very nice place with a great view of the sea.
Stayed 4 nights in Jun 2025

10/10 Excellent

Dennis

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely enjoyed myself here. Just like most Bintan Lagoon resorts, this resort is also isolated from other places. If you want to venture out, book tours. Extremely convenient. My family enjoyed ourselves here.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ghie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Its my 3rd time in Cassia Bintan,,the place is clean, well maintained still the same the 1st time i visited i think 5yrs ago. & the staffs are all kind & very polite.
Stayed 2 nights in Jun 2025

10/10 Excellent

Park Jae

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All the staffs are very kind. Quite satisfied staying at Cassia for 5 days 4 night. Keep up the good work.
Stayed 4 nights in May 2025

10/10 Excellent

Anne Kølner

Traveled with family
Liked: Cleanliness, room comfort
Staff were lovely and helpful. Location was beautiful and the rooms were clean and comfortable.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tan Yi Quan

Traveled with family
Liked: Cleanliness, room comfort

Most wonderful resort experiences in Bintan!

Bintan Cassia has never failed my stays ever since from 2019 I visited the resort in total of 8 times. Their customer services are excellent, staffs are very friendly everywhere within the compound. The place is always so well upkeep, a feeling that I have visited a brand new resort always. I never grow tired of visiting Cassia Bintan and will always be my prior choice!
Stayed 2 nights in May 2025

8/10 Good

Boon Seng

Liked: Cleanliness, room comfort
Stayed 3 nights in May 2025

8/10 Good

Kamsin Joanne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very family friendly, although rhe facilities themselves are basic. iIt was nice to be able to share facilities with the neighboring resorts. In particular I took advantage of the spa at Angsana and Treetops restaurant at Banyan Tree which was excellent. Staff English level at Cassia was not the best, a few times we had trouble communicating.
Stayed 2 nights in May 2025

8/10 Good

john

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pro's: (1) Secluded and clean beach, (2) updated interior, (3) excellent staff who were always friendly and helpful Cons: (1) Advised by hotel not to swim in the sea because of jellyfish (year-round) (2) Small swimming pool for hotel size (3) far away from shops and local restaurants I recommend that the hotel install a jellyfish net across the bay. Guests wouldn't travel all that way to use a pool.
Stayed 3 nights in May 2025

10/10 Excellent

Katherine

Business traveler
Liked: Cleanliness, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Marius, Portland

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cassia is a nice and value for money resort if you plan it right. It provides everything you need, but for a price. Luckily, the rooms come with kitchenettes. Thus, if you come from Singapore, you can bring food with you to cook basic meals - particularly helpful with children. The hotel has a "minimart" as well. There are no shops around the resort. The beach is excellent and the pool is nice, albeit small. You can use the facilities of Angsana and Banyan Tree as well. But there is no need as they are older. Food quality is OK but the prices are above Singapore chain restaurant prices (around 20 SGD per meal). Suggest to only consider during 50% off happy hour). Breakfast is nice and - surprisingly - better quality food than a la carte orders. Although they say that breakfast in Cassia and Angsana is the same - Angsana had more variety and was better prepared when we were there. As a guest, you can choose to have breakfast in either of them. The Kids Club is excellent. The kindergarten teachers actively engage with the kids and do handcrafting with them. Our kids loved it. It's probably the biggest reason for us to come back.
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The property had a lively feel, yet I also felt like I could find a quiet spot to relax whenever I wanted one, whether on the beach, near the pool, or in the other public areas. Beriana at the front desk was amazing! She helped me arrange a car service to the boat terminal for a speedboat to Batam Island for the following day. She recognized and greeted me warmly when I went to check out and meet the driver, and that meant a lot to me. The external car service (driver Khalid) was wonderful. Special thanks to Benny at the pool as well! I live thousands of miles away but really hope to return to Bintan someday. The staff and others I met were a huge part of that!
Stayed 1 night in Apr 2025