Banyu Biru Villa4.0 out of 5.0
Recent guest reviews
We booked a 3-bedroom villa for 6 adults and one child - please note that only the bedrooms on the 2nd level have air-conditioning. We arrived on the Emerald Class ferry and therefore had a headstart at Reception before everyone else arrived. We were brought to the villa by buggy but for the rest of our stay we walked everywhere as the Main Building was quite near - even in the rain with an umbrella. The villas seemed quite close to each other with the balconies facing the ponds but not all of them were occupied so it was really quite tranquil and peaceful. We opened the glass doors around the living room for ventilation and it was great until we saw the monitor lizards roaming around and swimming in the ponds. It must have been mating season because we saw at least 4 fellas and they provided a fair bit of entertainment slithering in and out of the pond and chasing each other at top speed into the pond etc. Our 5 year old loved watching out for them all morning - behind closed glass doors as they ventured onto the porch - just slow walking at the edge. Breakfast at the Main House was substantial and with a lot of choices - western or indonesian & even porridge chinese style. Definitely recommended. For our next triathlon we will try the villas right on the beach which we saw whilst wandering around. There is a swimming pool with a water slide - definitely a big plus away from the Main House pool which was quite crowded. But there is no food or bar service - however towels are available - help yourself
Very big lizards. Annoying. No dare to open door. Scare it come in. Very hard to find cheap food. So expensive for food. No good at all. No feel want to come back anymore. Plaza lagoi is like a no people at all. Too too expensive.
This is one of the best villa ive been to. The beach is behind the villa! Mine was located very very near the beach. But i would recommend going to the beach at Nirwana Beach Resort for beach activities. They are accessible by the shuttle bus available. For food, there are many restaurants available in the resort. Not cheap though. We took a full day tour to Tanjung Pinang for about $100 over for a group of 6. We packed local food and brought it back to the villa. U can also bring food stuffs over and cook it yourself in the villa since there is a working kitchen. Microwave is also available. For a fee, u may rent their BBQ stuffs and have a BBQ. Staffs are friendly and helpful. Check in and out are swift. Requests (extra towels, pillows etc) are also tended to fast.
My first choice to unwind will always be Nirwana Gardens. A perfect paradise for me. The people are friendly, their amenities are good and I just love the place! It is my second home! I tried all their rooms here and my recently was Banyo Biryu. The house was spacious and just good for my big family!
Average villa with all the basic necessities. We were shocked to hear that we have to pay for housekeeping eg. cleaning, toilet rolls, towels et. Notice was sent via email 2 weeks after villa was booked. Condition of villa is true to pictures on the website. Staff were very friendly and helpful. Had good experiences with most service staff until we met a manager called Augustinus. Apparently we called few days before our arrival to check if the villa comes with a BBQ pit, we were told yes and it will be at the balcony of the villa. However upon arrival with food brought from Singapore, we were informed that we need to pay for the rental of pit. We had a hard time clarifying with the staff at the reception hence Augustinus was called upon by his staff to speak to us. As if wrong information given was not upsetting enough, this manager had the worst attitude amongst all the staff, to our surprise of course. Instead of apologising and making us feel better, he insisted that no one could have possibly said the villa comes with a free BBQ pit and repeatedly asked who did we speak to. Not a single word of apology at all. Do prepare to pay more as F&B and games are pricey. One simple meal for 4 can cost us about 1million Rupiah!
Very relaxing and smoothing exp.pool and beaches were fantastic and clean. 3 days was just not enough. Staff are very friendly and place is nicely maintained. Will definetly look for a vacation there again.
The villa where we stayed was newly renovated, and pretty good for a family... with basic finishing and some awkward details (like the bathroom door not opening fully because of the towel rack position, or the main door handle with not enough space to open/close without pinching your hand!) However, the villas are part of Nirwana Gardens, and relies on Nirwana Gardes for everything (including check-in, breakfast and room service), which is definitely not a "villa experience" For $750/night, we would have expected something different... And then they are stingy. They like to charge for everything, really! Including, IDR58,000 for a cappuccino at breakfast and IDR1,200,000 to extend the checkout from 1pm to 5pm (yes, I'm not talking about a very late checkout!)
Rice cooker, Fridge, Oven, Gas Stove with all the cooking utensils and all dining utensils. Its really good!!! if you bring a quick cook type of food, like those reheat or half cooked type, you can save a lot of money as the resort food are insanely expensive here. We cook our usual rice, with teriyaki chicken for dinner. And managed to prepare lunch rice with black pepper chicken the next day. Both added with instant mee goreng. full meal almost like daily food. The place we are staying looks like just renovated. very clean and new. Resort breakfast was great!!! the nasi kuning deserve an honorable mention. Staff is very friendly. Our boarding pass for ferry back was taken care of. Service is just at very high level. small things like no sandals provided, no toothbrushes, are minor stuffs.
Nirwana Gardens has been our go to for short and convenient family vacation. It's our third visit and we have only pleasant memories of our stay. We took advantage of the offer on the newly renovated Banyu Biru villa and booked 3 villas for our huge exended family of 18. The villas are exactly as how you would see it on the hotel website and was just nice for our family. Nirwana managed to fulfill our request to have the villa close to one another and we thoroughly enjoyed our stay there. Housekeeping was prompt and within expectations. We love the concept of being so close to nature and children and adults were excited by sights if wildlife on our walks around the property. There was some variation to breakfast served each morning and my mother was especially excited when they served a traditional pudding on one of the mornings. One thing I love about Nirwana is how friendly and warm the staff are. Special mention to one of the guest service staff, Ms Octorina if I'm not mistaken who was so helpful and accomodating from the moment we alighted from the bus. Also Chef Kunalan from Spice restaurant. He went out of the way to personally speak to all who dined there and was so friendly to our children. Huge variety of activities to keep everyone entertained and I'm already looking forward to returning next year.
The whole Nirwana Gardens has so much potential to become a top notch resort. But it seems to have lost its soul, offering low standards at high prices to fleece holiday-hungry Singaporeans. You have a really good beach and the size of your land is huge. Please consider hiring a consultant to re-brand and re-make to keep up to date. Yes invest back into the property rather than being profit-centric. We stayed at the Bayu Biru Villa, and I cannot understand paying for towels and housekeeping. Yes, a first for me. You guys sure have learnt from budget Airlines! From outside, the Villa looks ok. But it seems the furnishing are from the 90s. The musky cupboards, the old flooring and tiles, the creaky bed, the dirty looking comforter... the list can go on. After hearing about the exorbitant prices of your F&B, we brought our own food and cook our own meals save for 2 Dinners - Neydles (very poor pseudo Asian restaurant) and Kelong Seafood Restaurant which fared slightly better but still below average of a seafood restaurant in Singapore. Don't mind paying for good food, ambience and service. But no, they weren't good enough. Again, you need a good F&B consultant to redo your theme and menu. Perhaps you need to study what other international resorts are offering. First time we went to a kids club that you need to pay to be there. Another first for us. Absolute poor 3 star property that needs massive improving against the other resorts in Bintan. You guys need to stay relevant to discerning travellers.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located in Sebung, Banyu Biru Villa is within a 10-minute drive of Bintan Island Elephant Park and Pasar Oleh Oleh Market. This 12-room, 4-star hotel welcomes business and leisure travelers with 2 outdoor pools, a private beach, and 5 restaurants. Ria Bintan Golf Club is also within a 20-minute drive of this Bintan hotel.
Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 10 AM. This hotel is home to 5 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.
The 12 air-conditioned rooms feature kitchens with refrigerators and microwaves. Guests can expect to find free WiFi and LCD TVs with cable channels. Coffee makers, free bottled water, and ceiling fans are also standard.
Guests of Banyu Biru Villa have access to a private beach, 2 outdoor pools, and a nightclub. You can take advantage of free parking, along with a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a children's pool, a fitness center, and a sauna.
Reviews from Trip Advisor
35% of guests recommend this hotelTotal of 117 reviews