Comfort Inn2.5 out of 5.0
Recent guest reviews
My family and I recently stayed at the comfort inn apalachin. Our rooms were so clean and comfortable. Breakfast was good, there was some new things on the menu and the kids enjoyed that. Staff was so friendly and courteous.
The challenge for this Inn is finding a phone number to make a reservation. You have to call them direct. You can not go through "tripadvisor" nor through Choice.com. The room was clean but showing some wear. There was one sticky spot on the desk. The breakfast was OK. Limited selection because it was the middle of the week. Also the sausage and eggs were cold. I believe the problem was the serving pan was not on high enough to keep the items hot enough on a slow morning. We stay here because it is handy for family event, happy and sad ones.
Visited Binghamton University and all local hotels were booked. The Comfort Inn had good reviews and it was just for one night so we figured we'd give it a try. It was a warm day and upon entry, we noticed that lobby was very warm. The staff was very friendly and we made our way to our 3rd floor room. Once off the elevator, we noticed the hallway to our room was also very warm. Luckily we were able to put our AC on in our room. At night, we got in bed and noticed that our comforter had dry blood on it. I went to call the front desk but the phone was dead. I later realized it wasn't even connected to an outlet?! My husband had to go to the front desk to ask for a new comforter. During that time I went to shower and the towel I went to use had red stuff on it (blood, cheetos???). The comforter we received was the last one they said they had. It must have been an older comforter because it was so faded it looked more yellow than white. While the staff was very nice the first day and at checkout, I wouldn't stay here again.
When we first walked in we thought the room was nice and it looked clean. Although it was light out we just ran in and ran out to go to dinner and when we returned it was dark and we went right to bed. When we got up in the morning we found that there was what looked to be some bodily fluids on the dust ruffle. We were thoroughly disgusted. I could live with the fact that our room overlooked a sewage treatment plant but that was too much for us to bear. When I spoke to the front desk their response was that the hotel was full and they were understaffed. We had to park in the rear of the hotel since the place was full and although they have a rear door there were no lights on the rear of the building and it was dark and dangerous. It was obvious that they were understaffed since the person at the front desk was also responsible for the breakfast buffet and with a full house and the buffet full and many people trying to check out at the same time both suffered, The property owners need to better check their rooms and they need to improve their customer relations and staffing.
This USED to be a great place to stay... key word USED to be. It has gone DOWNHILL to no end. Choice DIAMOND member here with over 100 nights a year and this is the worse I have seen all year. While the room was ok except for poor lighting in the bathroom the breakfast was an absolute disaster. None of the Choice requirements were met. There was NO orange juice, jogurt or cream cheese. I got the last apple and break selection was poor too. Management no where to be found. The poor desk clerk who just had nothing but guests complaining stated the manager might show up at 3pm. No surprise place certainly shows it. There are many other hotel choices within a 10 mile radius and I certainly will make use of that on my next business trip up into the area.
We used the Comfort Inn for our wedding guests. They were great with room rates, were very accommodating to our guests, and the rooms were tremendously clean. I would be more than happy to send futures guests to the Comfort Inn.
We enjoy staying here. It is close to where our daughter lives in Endicott, NY. It is clean and the beds are comfortable. I wish the breakfast was better as they seem to have cut back on items available. The staff is friendly and we will be staying there again next year as we get down there twice a year.
My husband grew up in Apalachin, so we stayed at the Comfort Inn while he visited the area to reminisce. Unfortunately things started off poorly with check in. Two people were at the front desk, but only one was checking in guests and it was a very slow process with frequent distractions. We had asked to be on an upper floor due to comments in TA about the first floor being noisy and were assigned to a king "suite" on the 3rd floor. The room was HUGE, but mostly empty space with little furniture. Because we had family coming in to join us at the hotel, we needed some chairs for them to sit so my husband went back to the desk to ask for some chairs. He was told there weren't any, but they moved us to an identical room on the 4th floor. It had a folding conference table and meeting chairs in the closet. The room had a jacuzzi, which we didn't use. There was a kitchenette with fridge, microwave, stovetop and lots of cabinets and drawers, but they were all empty. The bathroom was spacious with lots of counter space, and plenty of towels. We had 2 tvs in the room..one near the king bed. The AC and free wifi worked well. I noticed right away that the ceiling near a window had been leaking in the past, which had damaged the wall and draperies. Repairs are definitely needed. Decor in the room was minimal and reminded us of a meeting room. The ice machine on our floor was broken. I noticed that the top inside edge of the undermount bathroom sink was black with filth and needed a good scrubbing, as did the toilet bowl which had a ring. One of the tv remotes was broken and scotch taped together. The king bed mattress edge support was broken on one side and sank when we sat on it. Bedding and mattress appeared to be clean, and there were plenty of pillows. We slept ok, but I wondered about the overall housekeeping. The next day I talked to lady at the front desk who said they were understaffed, which is why there were room cleaning issues, and she was aware of the ceiling leak and broken mattress. We tried the free breakfast buffet, but it had minimal basic offerings so the 2nd morning we ate at the attached restaurant. If ever in this area again we would stay elsewhere in one of the nearby towns.
THE GOOD: Comfortable, quiet and clean room. What you'd typically expect from Comfort Inn. Bed was very comfortable with fresh linens and nice fluffy pillows. Microwave, small fridge and coffee maker in room. Front desk folks were very pleasant as were the other workers. Nice orderly, clean lobby and breakfast area (more about that later). There's a local diner across the street and a Perkins attached to the Inn. McDonald's is a short walk away. THE BAD: I like the breakfasts that are usually not bad at Comfort Inn. This particular one could use a breakfast overhaul. I can say nice things about their coffee which was good. However, the juices were watered down. The orange juice almost had no taste. The fresh fruit was swimming in syrup and looked like it came right out of a can. There were no other fresh fruit choices (apples, bananas, oranges). One morning they had yogurt, the next, none. I should have taken a photo of the hard boiled eggs. They looked like a science experiment. They were left out in the display fridge for two days looking totally revolting. Entenmann's donuts, bagels and bread for toast were out, cold cereal, and in steamer trays: rubbery egg patties (never saw these before) and greasy sausage patties. It seemed like the displays were meant to hold other items but they were left empty. The self-serve waffles were good, but there were few toppings aside from 3 choices of syrup. I guess that's why they have the aforementioned dining options outside the Inn.
Fatigue & weather forced an unplanned stop that was became unexpected pleasure. Hotel is clean, neat and well appointed. As are the rooms -- equipped with refrigerator and microwave. Friendly staff. Moderate price, especially for the area. Easy on & off the expressway. Breakfast includes a decent selection of "continental" choices plus the usual waffle maker and (pre-cooked -- normal for hotels in this class) eggs & sausage. Was told that Perkins Pancake attached to the end of the building offers 10% discount when you show your keycard. Opted for a diner (It serves alcohol!) on the opposite side of the parking lot instead.
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located 2.4 mi (3.8 km) from Waterman Conservation Education Center, Comfort Inn is within a 10-minute drive of other popular attractions like En-Joie Golf Course. This 52-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.
Start your day off right with a free hot/cold buffet breakfast, served each morning from 6:30 AM to 9:30 AM. The onsite restaurant is perfect for a quick bite to eat.
A 32-inch flat-screen TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. Select Comfort beds sport Egyptian cotton sheets and down comforters, and the bathroom offers a jetted tub, a rainfall showerhead, a hair dryer, and free toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.
Guests of Comfort Inn enjoy a fitness center, free WiFi in public areas, and a business center. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, a computer station, and express check-in.
Reviews from Trip Advisor
100.0% of guests recommend this hotelTotal of 156 reviews