Property needs to be updated. Limited restaurant options. No room service provided (was not informed of this at time of check in)
If isolated at the property, you have tons of stuff to do and take advantage of! This property has something for everyone. The staff there is great. We had a great time. However, the first room we had was dirty and filled with smoke despite it being a non-smoking room. Also it is unacceptable to have a property that features 6 - 8 restaurants and there not be a microwave in the room as a standard amenity. It is a joke to request additional fees to rent a microwave when you already ask for a resort fees daily!!!
There was nothing unique about the hotel. They were grossly understaffed. However, those who were there were courteous and friendly. The room was small for the amount of money it cost. The carpet in the room was filthy. No, I will not stay there again, nor would I recommend it. Last thing, the food was good.
Beautiful rooms that accommodates smokers. Limited staff( I know that’s because of COVID) Great place to stay.
There was no housekeeper or roomservice wish I knew before booking
The staff was nice at the check in and all the dining experiences. The wait staff in the casino were fun and great. The dealers and others were pretty meh. Machines didn't pay a thing. Tables were awful. Buffet was closed. Lots of little kids. Just not what I expected. Dead on Friday and Saturday night.
Did not have to walk through casino to go to pool. Every thing was relaxing and very clean
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We didn’t have to leave the resort. Everything was amazing.
Our Thursday night rate was around $90. We asked about another night that rate was $599.WOW. We were fortunate to have reserved another room somewhere else in Biloxi (off casino)for around $180 still high but oh well. This is only a comment for the owners. I thought we should spend our money for entertainment not lodging
I like the hotel I like the cleanliness I like the service and atmosphere and the people that work there I enjoy myself every time I go
Just a Beautiful place I enjoyed every bit of it I love the rooms
The room was a nice size. Bathroom sink didn’t drain well; there was also hair left in the sink, soap tray, and shower. The vent for the air conditioner was *super* loud.
😊 The hotel was excellent. The rooms are spacious and the staff was great! They are pet friendly, which is a plus. There are restaurants and a coffee shop. The casino was not as friendly, but that's the way it goes. Great stay for a getaway.
We had a wonderful time celebrating our 20 year anniversary. We were worried how things would be worth Covid but IP took pride in making sure everything was clean throughout the hotel and casino.
Smokey everywhere. It was awful. Bedroom was non smoking but it was terrible smokey smell. The food was good at the bayview cafe. I would never return.
IP Casino Resort Spa-Biloxi places you next to IP Casino and within a 10-minute walk of Boomtown Casino Biloxi. This 1088-room, 4-star resort welcomes business and leisure travelers with a full-service spa, a casino, and 7 restaurants.
This resort is home to 7 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.
IP Casino Resort Spa-Biloxi's 1088 rooms provide refrigerators, coffee makers, and free weekday newspapers. Guests can expect free WiFi and plasma TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Free local calls, laptop-compatible safes, and ironing boards are other standard amenities.
Guests of IP Casino Resort Spa-Biloxi have access to a full-service spa, a casino, and a nightclub. Free valet and self parking are available, and there's also an area shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and luggage storage. Other amenities at this spa resort include a gym, a spa tub, and a sauna.
Property needs to be updated. Limited restaurant options. No room service provided (was not informed of this at time of check in)
If isolated at the property, you have tons of stuff to do and take advantage of! This property has something for everyone. The staff there is great. We had a great time. However, the first room we had was dirty and filled with smoke despite it being a non-smoking room. Also it is unacceptable to have a property that features 6 - 8 restaurants and there not be a microwave in the room as a standard amenity. It is a joke to request additional fees to rent a microwave when you already ask for a resort fees daily!!!
We appreciate your feedback, and are glad to hear that you did enjoy your time with us. We strive for five-star experiences with every guest, every time. IP CASINO RESORT SPA assesses a resort fee of $15.68 per night. The fee covers a wide range of amenities and services, including: Admission to the fitness center, local and toll free telephone calls, fax services, up to 10 black and white copies, and a copy of USA Today, all available at concierge desk; High-Speed Internet Access, computer access with printer at business desk, 46 TV channels including 17 HD channels and 18 music channels, valet and garage parking, access to pool during stay (seasonally), in-room coffee and safe, safe deposit boxes available at concierge desk, mini refrigerator and concierge services. We hope you will consider another visit in the future.
There was nothing unique about the hotel. They were grossly understaffed. However, those who were there were courteous and friendly. The room was small for the amount of money it cost. The carpet in the room was filthy. No, I will not stay there again, nor would I recommend it. Last thing, the food was good.
Your review matters to us. Staffing is a challenge most businesses are facing, unfortunately, due to Covid-19; please know we are working diligently to recruit qualified, friendly team members that will provide great guest service for you and all our guests! While we’re elated that we got three stars of your experience right, we’d really like to earn those extra two stars! Please reach out if you have any tips or feedback on what we can improve. Thanks for your review.
Beautiful rooms that accommodates smokers. Limited staff( I know that’s because of COVID) Great place to stay.
We’re so glad your experience was exceptional! If you have any tips on how we can improve it, please us know. Please come back again, soon!
There was no housekeeper or roomservice wish I knew before booking
Thank you for your feedback. Our website does state that hotel rooms will not be cleaned daily to limit contact. Extra amenities and towels are available upon request during your stay. We hope to have these amenities back in the near future. We hope you will consider another visit soon.
The staff was nice at the check in and all the dining experiences. The wait staff in the casino were fun and great. The dealers and others were pretty meh. Machines didn't pay a thing. Tables were awful. Buffet was closed. Lots of little kids. Just not what I expected. Dead on Friday and Saturday night.
We're so happy to hear about the friendly experiences with some of our team members. And we certainly understand your desire for higher payouts. As you know, luck, and being in the right place at the right time, are major factors in winning at the slot machines or tables. Our payback percentages are consistent with the other casinos on the coast and we feel that, in most instances, our percentages are better than our competitors. We are aware that it is your perception of us that counts and will continue to work toward better meeting your expectations. Back Bay Buffet will not be re-opening, but our executive team are working hard to determine the best dining experience for that space. We hope you'll give it a try when it opens in the future! We appreciate your feedback, and would love to welcome you back for another visit, soon. Thank you!
Did not have to walk through casino to go to pool. Every thing was relaxing and very clean
Great! We’re happy to you found the pool easy to access during your recent stay. Come back soon for more rest and relaxation and fun in the sun, soon! We look forward to serving you again.
nothing
Your review matters to us. While we’re elated that we got three stars of your experience right, we’d really like to earn those extra two stars! Please reach out if you have any tips or feedback on what we can improve. Thanks for your review.
As we strive to make every experience a five-star one, we’d love your feedback on what could become even better. Please reach out if you have any ideas for us. Otherwise, we’ll just look forward to seeing you again, soon!
We didn’t have to leave the resort. Everything was amazing.
Thank you for your feedback! We are glad to hear that your experience was a wonderful one, and we hope you will visit us again soon!
Thank you for your review. We apologize for any disappointments during your visit. Unfortunately some services such as Room Service and Valet are not available at this time due to Covid-19 and limited staffing. We are very sorry for the inconvenience caused to you, but hope you will give us another opportunity in the future to prove we can be more than you expect. Thank you!