Perfect place to stay while visiting the coast.
Staff was very friendly and helpful.
Left the room after checkout full of bite marks from something that bitten must've in my sleep horrible
We had a view of the coast from our window, and the pool area below is nice. The room was very dated with dark dingy colors. My wife and I both did not want to walk on the carpet barefooted. The wifi was ultra slow so I had to use my phone hotspot. The halls were dark and there was paint peeling off many of the doors. There was a thermostat that allowed us to adjust the temperature just right, and the location was good. Parking was easy and convenient. This would have been a good value for a lower price, but I feel we paid extra for the quality we did not get.
The entire place is very nice. I've stayed here several times. The staff is always friendly and always asking if everything is good or if you needed anything. Never had a bad experience at Harrah's in Biloxi
The service was poor. The hallways and room were old and dirty. I was charged for a movie I didn't order. The mattress was worn and a big slump in the center of the bed. The toilet didn't flush properly and the water didn't settled in the sink. I was very disappointed.
The good: what little staff they have is nice. The bad: NO umbrellas at pool. Cabana is $150 per day. Sun beats down on you with no shade. Pool is dirty and like bath water. One person occasionally comes around asking for drinks at pool. Pool overlooks busy street. NO coffee makers in room. Starbucks downstairs open until 2 is your only coffee option. Want a microwave? $10 per night. No snack options. Food is hard to come by which is weird! Slots are stingy and drinks are about three ounces and weak. Perks is a joke. Mix and mingles food is terrible. We got chicken jerky, not wings. Good luck getting waited on…anywhere. (Steak ‘n Shake is your best bet for food) In the mood for dessert? Too bad. Nothing. NADA. They don’t clean rooms. You text when you need something including toilet paper. You get one roll. Pillows are AWFUL. Bed had blood stains on mattress pad. The sheets kept coming off which is how I saw it. Walls are thin and kids are everywhere so it’s LOUD. I will NEVER stay here again. Just awful. Checked out at 7:30 am and got charged full day resort fees. Complete waste of money. Oh, beaches are brown water and full of seaweed. Gross. No access from hotel. Stay at Island/Beach view if you want a nice place to stay. We went down there and it was AMAZING. No resort fees there.
My shower had a long piece of red hair on the shower wall nor me or my fiancé hair is red and long. There was this disgusting brown spot on the sheet under the pillow and a dead roach was on the floor
Our stay started out terrible! When we checked in, the room wasn't ready until 8pm. When we got the room, a couple in front of us were given the exact same room, and the room wasn't even the same one I reserved. I notified the front desk about it the same night we received it, then the next day they tried to switch our rooms without even telling us! The only way we found out was when our key cards quit working for the room and we had to go to the front desk to see why. Then after we had our key cards fixed, house keeping came knocking on our door asking were we moving rooms! Never staying here again
The rooms have been updated and are nice. Had wifi problems so they comped my resort fee. I wish they would put coffee pots in the room so we don't have to pay $4 for a cup in the restaurant. They had limited dealers so many tables weren't open, which was a bummer. Ended up going to the IP to play tables. If you want to go to the pool, better get there before 10am to get chairs.
My child & I enjoyed the pool, hot tub & gulf view. Also the bell hops were very friendly & helpful. BUT we were disappointed when we had to park far from the hotel entrance & the only option for a luggage cart was the use of a bell hop (so we had to tip); a room lamp didn't work; the desk chair was broken; we found clothing from a previous guest in the room (esp. with higher sanitation needed for COVID); the hot water was boiling hot (unsafe for anyone, but esp. for guests with young children); WiFi was not free - $10/day for the slowest option (& with such a high room price per night, why would something that comes through the air not be free?); no microwave in the room to reheat left-overs; very limited room service hours; was shouted at by an employee when I was distracted by a phone call about the loss of my brother; when 2 false fire alarms occurred, the alarms did not sound above the first couple of floors (we were on the 7th floor - but the announcement that the alarms were false DID function on the 7th floor); the stairwell to the ground floor locked behind evacuating guests & the security guard did not have a key that worked & had to ask ME if anyone was stranded inside the stairwell; gulf restaurant across the overpass bridge had the worst seafood I have tasted, tables not cleaned between customers (the table where we sat was covered in spilled ketchup & server didn't offer to clean it, so I wiped it), & only served beach drinks rather than full bar selections
Everything was lovely I will be back to bring my kids they will love it
The offer included the free spa on two nights stay but the hotel claims that it had no available free spa t
No coffee pot or microwave in our room. Long lines and wait at Mix n Mingle, no housekeeping for first two days. Was told due to Covid, but was not informed of that on registration.
Fee for early check in and since we didn’t check out at the desk for our 7am departure another fee! So many great choices in the area skip this one. Oh when I called about the fees charged I was on hold for nearly an hour before giving up. Never again.
Harrah's Gulf Coast places you within a 5-minute walk of Casino at the Grand Casino Resort and Golden Nugget Casino. This 499-room, 4-star resort welcomes business and leisure travelers with a full-service spa, a casino, and 7 restaurants.
Relish the local cuisine at Magnolia House, one of 7 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 9:00 AM to 11:00 AM.
All 499 rooms provide refrigerators, safes, and phones. Guests can expect to find WiFi and 49-inch flat-screen TVs with digital channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Ironing boards and desks are also standard. Housekeeping is available once per stay.
Guests of Harrah's Gulf Coast have access to a full-service spa, a casino, and an outdoor pool. If you drive, put free valet parking to good use. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Other amenities at this spa resort include a gym, a spa tub, and WiFi in public areas.
Perfect place to stay while visiting the coast.
Staff was very friendly and helpful.
Dear Douglas, Thank you for the great review of our hotel and casino! We are glad that you enjoyed your stay and were able to experience our excellent customer service. We believe in treating our guests like family - it's traditional Southern hospitality at its best. We hope to see you again very soon. Sincerely, Harrah’s Gulf Coast
Left the room after checkout full of bite marks from something that bitten must've in my sleep horrible
Dear Terrell, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Harrah’s Gulf Coast
We had a view of the coast from our window, and the pool area below is nice. The room was very dated with dark dingy colors. My wife and I both did not want to walk on the carpet barefooted. The wifi was ultra slow so I had to use my phone hotspot. The halls were dark and there was paint peeling off many of the doors. There was a thermostat that allowed us to adjust the temperature just right, and the location was good. Parking was easy and convenient. This would have been a good value for a lower price, but I feel we paid extra for the quality we did not get.
Dear Guest, Thank you for taking the time to provide feedback about your experience. It is feedback like this that we learn from and use to improve. We hope to welcome you back to our hotel very soon. Sincerely, Harrah’s Gulf Coast
The entire place is very nice. I've stayed here several times. The staff is always friendly and always asking if everything is good or if you needed anything. Never had a bad experience at Harrah's in Biloxi
Dear Guest, Thank you for the great review of our hotel and casino! We are glad that you enjoyed your stay and were able to experience our excellent customer service. We believe in treating our guests like family - it's traditional Southern hospitality at its best. We hope to see you again very soon. Sincerely, Harrah’s Gulf Coast
The service was poor. The hallways and room were old and dirty. I was charged for a movie I didn't order. The mattress was worn and a big slump in the center of the bed. The toilet didn't flush properly and the water didn't settled in the sink. I was very disappointed.
Dear Guest, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Harrah’s Gulf Coast
The good: what little staff they have is nice. The bad: NO umbrellas at pool. Cabana is $150 per day. Sun beats down on you with no shade. Pool is dirty and like bath water. One person occasionally comes around asking for drinks at pool. Pool overlooks busy street. NO coffee makers in room. Starbucks downstairs open until 2 is your only coffee option. Want a microwave? $10 per night. No snack options. Food is hard to come by which is weird! Slots are stingy and drinks are about three ounces and weak. Perks is a joke. Mix and mingles food is terrible. We got chicken jerky, not wings. Good luck getting waited on…anywhere. (Steak ‘n Shake is your best bet for food) In the mood for dessert? Too bad. Nothing. NADA. They don’t clean rooms. You text when you need something including toilet paper. You get one roll. Pillows are AWFUL. Bed had blood stains on mattress pad. The sheets kept coming off which is how I saw it. Walls are thin and kids are everywhere so it’s LOUD. I will NEVER stay here again. Just awful. Checked out at 7:30 am and got charged full day resort fees. Complete waste of money. Oh, beaches are brown water and full of seaweed. Gross. No access from hotel. Stay at Island/Beach view if you want a nice place to stay. We went down there and it was AMAZING. No resort fees there.
Dear Guest, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Harrah’s Gulf Coast
My shower had a long piece of red hair on the shower wall nor me or my fiancé hair is red and long. There was this disgusting brown spot on the sheet under the pillow and a dead roach was on the floor
Dear Guest, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Harrah’s Gulf Coast
Our stay started out terrible! When we checked in, the room wasn't ready until 8pm. When we got the room, a couple in front of us were given the exact same room, and the room wasn't even the same one I reserved. I notified the front desk about it the same night we received it, then the next day they tried to switch our rooms without even telling us! The only way we found out was when our key cards quit working for the room and we had to go to the front desk to see why. Then after we had our key cards fixed, house keeping came knocking on our door asking were we moving rooms! Never staying here again
Dear Guest, Thank you for taking the time to provide feedback about your experience. It is feedback like this that we learn from and use to improve. We hope to welcome you back to our hotel very soon. Sincerely, Harrah’s Gulf Coast
The rooms have been updated and are nice. Had wifi problems so they comped my resort fee. I wish they would put coffee pots in the room so we don't have to pay $4 for a cup in the restaurant. They had limited dealers so many tables weren't open, which was a bummer. Ended up going to the IP to play tables. If you want to go to the pool, better get there before 10am to get chairs.
Dear Guest, Thank you for the great review of our hotel and casino! We are glad that you enjoyed your stay and were able to experience our excellent customer service. We believe in treating our guests like family - it's traditional Southern hospitality at its best. We hope to see you again very soon. Sincerely, Harrah’s Gulf Coast
Dear Joseph, Thank you for the great review of our hotel and casino! We are glad that you enjoyed your stay and were able to experience our excellent customer service. We believe in treating our guests like family - it's traditional Southern hospitality at its best. We hope to see you again very soon. Sincerely, Harrah’s Gulf Coast!