The front desk did not seem to be ready for anyone checking in I arrived at 2:25pm was couldn’t check in until 3:00 came back 4:00 and was told it would be 20 minutes
It was not very clean and if I did not have kids with me I would have left. Only would give us 3 towels at a time but we had 4 people. Called for more towels 2 hours later still no towels
It was terrible! Checked in and got stuck on the elevator for an hour!
Spacious room and bathroom, immaculately clean. Very friendly and helpful staff. Quiet environment. Great continental breakfast. Parking lot was a little small and difficult to negotiate but the parking was free so who cares. The hotel was within walking distance of many restaurants and several casinos.
It was close to Hardrock and Beaurivage...rooms have recently been upgraded and were comfortable and clean. Continental breakfast in mornig was very well done and just what we needed after a night of partying. We'd stay here again.
Room very neat and clean. Location was wonderful, baseball, food and gambling 5 minute walk. Free breakfast was nice.
The desk staff was very thorough at check in and explained property instructions clearly. Support staff on property were also very friendly.
Best Western Oak Manor places you next to Beau Rivage Casino and within a 10-minute stroll of other popular attractions like Hard Rock Casino Biloxi. This 116-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Start your day off right with a free continental breakfast, served each morning from 7:00 AM to 11:00 AM.
The 116 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Hair dryers and ironing boards are other standard amenities.
Guests of Best Western Oak Manor enjoy an outdoor pool, free WiFi in public areas, and a business center. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include express check-out and a garden.
The front desk did not seem to be ready for anyone checking in I arrived at 2:25pm was couldn’t check in until 3:00 came back 4:00 and was told it would be 20 minutes
Thank you so much for staying with us recently. I know that there are many choices in Biloxi and we really appreciate you choosing us. I hope that you will think of us whenever you are in Biloxi. Have a great day and safe travels!
It was not very clean and if I did not have kids with me I would have left. Only would give us 3 towels at a time but we had 4 people. Called for more towels 2 hours later still no towels
Thank you for taking time out of your day to review our property. We appreciate all of our guest feedback, so it was very disappointing to hear that our staff did not make you feel welcome. While we would be foolish to say we our perfect, we do train and continue to push for continual improvements in customer service and in room functionality/cleanliness. Our management team will definitely look into this issue to ensure it was isolated and do hope that if we can be of service to you in the future you will let us know. Safe travels!
Thank you for staying with us. Thank you also for taking the time to give us a review. We appreciate all feedback as it helps let us know how we are doing and where we can improve. I hope that you will think of us the next time you are in Biloxi. Safe travels!
Thank you so much for staying with us. I know there are many choices out there and we really appreciate your business. I hope that you will think of us next time you are in Biloxi. Safe travels!
It was terrible! Checked in and got stuck on the elevator for an hour!
Thank you for staying with us recently. I am so sorry about the elevator getting stuck. I know it was very frustrating and I am really sorry. I hope that one day you give us another chance. Have a great day and safe travels!
Thank you so much for staying with us. I know there are many choices in Biloxi and are grateful you chose us. I am so glad you enjoyed your stay. I hope to see you back at Best Western Oak Manor very soon. Safe travels
Please accept our sincerest apology for any trouble or inconvenience we have caused you. I can see that you did not enjoy your stay as much as we both would have hoped. I will pass along the survey to my staff so that we can discuss improvements. No one is perfect but we will definitely strive to improve. Have a great day and safe travels!
Thank you for staying with us. Thank you also for taking the time to give us a review. We appreciate all feedback as it helps let us know how we are doing and where we can improve. I hope that you will think of us the next time you are in Biloxi. Safe travels!
Thank you for staying with us. Thank you also for taking the time to give us a review. We appreciate all feedback as it helps let us know how we are doing and where we can improve. I hope that you will think of us the next time you are in Biloxi. Safe travels!