See all properties

Occidental Bilbao

4.0 star property
Hotel with a full-service spa, near Guggenheim Museum Bilbao
VIP Access

Choose dates to view prices

Photo gallery for Occidental Bilbao

Relax by the rooftop pool surrounded by comfortable lounge chairs and umbrellas.
Relax in the stylish lobby, featuring a central seating area with a sofa and bench, surrounded by a unique ceiling design and a large window.
Relax in a spacious room with a large bed, desk, and city view.
Enjoy dining in a spacious, well-lit area with comfortable seating and a view of the outdoor space.
Enjoy dining or socializing on the balcony with a view of lush greenery and the urban landscape.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Bar
  • Gym
  • Room service

Explore the area

Map
Av Zumalacarregui, 40, Bilbao, Vizcaya, 48006
  • Plaza Nueva
    ‪9 min walk‬
  • Guggenheim Museum Bilbao
    ‪3 min drive‬
  • San Mames Stadium
    ‪5 min drive‬
  • Bilbao (BIO)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

View all photos for Family Room (2x2 Family Plan)

Minibar, in-room safe, desk, laptop workspace

Family Room (2x2 Family Plan)

  • 517 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (with extra bed)

Minibar, in-room safe, desk, laptop workspace

Superior Room (with extra bed)

10.0 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

9.4 out of 10
Exceptional
(33 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room With Extra Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room With Extra Bed

  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Minibar, in-room safe, desk, laptop workspace

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (2x2 Family Plan)

Minibar, in-room safe, desk, laptop workspace

Family Room (2x2 Family Plan)

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

  • Sleeps 2
  • 2 Twin Beds

You may also like

Ad
Relax and socialize in this inviting patio area, featuring comfortable seating and a dining space.

Hotel Ercilla de Bilbao, Autograph Collection

Bilbao City Centre
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.4 out of 10, Very Good, 843 reviews
$148 nightly
The price is $163
Jul 20 - Jul 21
Total includes taxes and fees
Hotel Ercilla de Bilbao, Autograph Collection

About the neighborhood

Bilbao

Located in Begoña within a mile (2 km) of Bay of Biscay, Occidental Bilbao is within 2 miles (3 km) of other popular sights such as Guggenheim Museum Bilbao. This 4-star hotel has 200 rooms and welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Plaza Nueva - 9 min walk - 0.5 miles
  • Ribera Market - 12 min walk - 0.7 miles
  • Guggenheim Museum Bilbao - 3 min drive - 2.0 miles
  • Plaza Moyua - 4 min drive - 2.2 miles
  • San Mames Stadium - 5 min drive - 3.1 miles

Getting around

  • Santutxu Station - 7 min walk
  • Bidebieta-Basauri Station - 9 min drive
  • Bilbao Airport (BIO) - 12 min drive

Restaurants

  • ‪La Casa del Yogur - ‬8 min walk
  • ‪Auzoa - ‬8 min walk
  • ‪Errondaberri - ‬5 min walk
  • ‪Cafetería el Sauce - ‬5 min walk
  • ‪Zarata Jazz - ‬9 min walk

About this property

Occidental Bilbao

Hotel with a full-service spa, near Guggenheim Museum Bilbao
Guests staying at Occidental Bilbao enjoy access to a full-service spa, a gym, and free WiFi in public areas. Self parking is offered for EUR 22 per day. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include meeting rooms, conference space, and a business center.
Guests can expect to find flat-screen TVs and stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and slippers. Other amenities include minibars, coffee makers, and safes.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Spanish

Similar properties

Enjoy a stylish drink at our well-stocked bar with a variety of options and comfortable seating.

Axel Hotel Bilbao – Adults Only

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
9.2 out of 10, Wonderful, 114 reviews
$125 nightly
The price is $138
Jul 13 - Jul 14
Total includes taxes and fees
Axel Hotel Bilbao – Adults Only

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 22 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Kitchen

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,119 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1967
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 15 to August 22:
  • Spa

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Self parking fee: EUR 22 per day
  • Spa fee: EUR 20 per day
  • Facilities fee: EUR 20 per person, per day and includes use of: fitness facilities

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.
Property Registration Number B07548696

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from June to September.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Bilbao Holiday Inn
Occidental Bilbao Hotel
Holiday Inn Hotel Bilbao
Holiday Inn Bilbao Hotel
Occidental Bilbao Hotel
Occidental Bilbao Bilbao
Occidental Bilbao Hotel Bilbao

Frequently asked questions

Is a free cancellation option available at Occidental Bilbao?

Occidental Bilbao provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to see close to Occidental Bilbao?

This hotel is situated in Begoña within a 10-minute walk of Basilica of Begona and Etxebarria Park. You'll also find Bay of Biscay and Guggenheim Museum Bilbao within a short drive.

Is parking available on site at Occidental Bilbao?

Yes, parking is offered for EUR 22 per day. Accessible parking and electric car charging are also available for guests.

Is a spa located at Occidental Bilbao?

There is a full-service spa available for guests to enjoy and services include aromatherapy, body treatments, and massages.

Does Occidental Bilbao include a casino on the premises?

No, Occidental Bilbao doesn't have a casino.

Is there an indoor pool at Occidental Bilbao?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 8:00 PM and the seasonal pool is normally open from June until September.

What do couples enjoy most about Occidental Bilbao?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Does Occidental Bilbao have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Occidental Bilbao have a restaurant that serves breakfast?

Yes, Occidental Bilbao serves buffet breakfast for a surcharge each morning at The Kitchen.

Does Occidental Bilbao allow pets to stay free of charge?

No, pets aren't allowed at Occidental Bilbao though service animals are welcome.

Does Occidental Bilbao have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Occidental Bilbao?

The closest major airport to Occidental Bilbao is Bilbao Airport (BIO), which is 6.9 mi away (12 minutes by car). Another top airport is Vitoria (VIT), which is around 27.5 mi away.

Are there rooms with balconies that I can book at Occidental Bilbao?

No, at Occidental Bilbao, there aren't any guestrooms that list a balcony.

Does Occidental Bilbao offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Occidental Bilbao.

Occidental Bilbao Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 282 out of 625 reviews
Rating 8 - Good. 236 out of 625 reviews
Rating 6 - Okay. 73 out of 625 reviews
Rating 4 - Poor. 19 out of 625 reviews
Rating 2 - Terrible. 15 out of 625 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 4 th stay at this hotel. It is convenient and easily located. Parking is good and the metro is nearby. The staff are terrific and helpful. The lobby area and restaurant are very modern and nice looking. I highly recommend it.
Stayed 2 nights in Mar 2025

10/10 Excellent

William

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Staff was very kind, and the restaurant had some really good food. Definitely recommended
Stayed 3 nights in Mar 2025

8/10 Good

Rosanamary

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Mar 2025

8/10 Good

annette

Stayed 1 night in Jan 2025

8/10 Good

jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well placed near the old town and metro. Clean, efficient service, good breakfast. Good deal.
Stayed 4 nights in Dec 2024

8/10 Good

jason

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient place to stay near the old town and metro. Quiet rooms with good curtains. Free coffee and tea in romm with fridge. Helpful and friendly personnel
Stayed 1 night in Dec 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

Great stay, staff very friendly, room a decent size and good location. Use of the gym and pool is an extra charge which I hadn’t realised when booking
Stayed 1 night in Nov 2024

8/10 Good

Marian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came saturday instead of wednesday. Check-inn went fast, frontdesk employee was very kind and helped with getting a taxi.
Stayed 7 nights in Oct 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secure undergroung parking eas excellent. This has 2 entrances - avoid the one that is accessed from small back streets as it was an unnearving drive to get to.
Stayed 4 nights in Sep 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent
Stayed 3 nights in Sep 2024

10/10 Excellent

John

Stayed 3 nights in Aug 2024

10/10 Excellent

Deborah

Stayed 1 night in Aug 2024

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Ciaran

Stayed 1 night in Jun 2024

4/10 Poor

Michel

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever

Everything has hidden fees, the pool, gym, parking, etc. There is an extra for everything and anything ! The site says they speak english and french, they do not speak French and hardly speak English. All the hidden fees start a 20 euros and more ! The rooms are very pricy and are very small. Never again will I go to Occidental Bilbao…
Stayed 7 nights in May 2024

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little out of town and on a relatively steep hill. However, there is a metro station only 200m away which gives easy access to the city. Next to a main road and so there was regular road noise at night. The pool was shut. Staff were efficient and friendly. The room was spacious and clean. A large sitting area on the ground floor to enjoy a drink from the bar.
Stayed 2 nights in May 2024

10/10 Excellent

Martin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short break

Good location, nice hotel
Stayed 2 nights in May 2024

10/10 Excellent

Raisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel, moderno confortable para ir en familia, desayunos opcionales, hotel lujoso
Stayed 3 nights in May 2024

6/10 Okay

Graham

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Business Trip

Hotel was good, clean, nice bar and restaurant, the only down side to the hotel was very poor Wifi connection, this kept tripping out which was very annoying
Stayed 2 nights in Apr 2024

10/10 Excellent

Philip

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Very clean and modern everywhere in the hotel and rooms. Breakfast was great quality and value for money. Staff extremely friendly. Location is a little further out of the old town that we would have liked but there is a metro station very near and the walk is only 30 mins. To use the spa is extra, but all the info was very clear when we booked. I would recommend and stay again.
Stayed 4 nights in Apr 2024

10/10 Excellent

Pavla

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Pavla

Stayed 1 night in Apr 2024

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024