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Occidental Bilbao

4.0 star property
Hotel in Bilbao with a full-service spa and a fitness center
VIP Access

Choose dates to view prices

Photo gallery for Occidental Bilbao

Seasonal outdoor pool
Reception
Minibar, in-room safe, desk, laptop workspace
Meeting facility
Mediterranean cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Av Zumalacarregui, 40, Bilbao, Vizcaya, 48006
  • Place, Museum of Archaeology Bizkaya
    ‪8 min walk‬
  • Place, Plaza Nueva
    ‪9 min walk‬
  • Place, Ribera Market
    ‪12 min walk‬
  • Airport, Bilbao (BIO)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Room With Extra Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room With Extra Bed

  • Sleeps 3

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (2x2 Family Plan)

Minibar, in-room safe, desk, laptop workspace

Family Room (2x2 Family Plan)

  • 517 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room (with extra bed)

Minibar, in-room safe, desk, laptop workspace

Superior Room (with extra bed)

10.0 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

9.2 out of 10
Wonderful
(39 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King Room

Minibar, in-room safe, desk, laptop workspace

Superior King Room

  • Sleeps 2

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 2

View all photos for Family Room (2x2 Family Plan)

Minibar, in-room safe, desk, laptop workspace

Family Room (2x2 Family Plan)

  • Sleeps 4

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

  • Sleeps 2

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About the neighborhood

Bilbao

Located in Begoña, Occidental Bilbao is next to Begoña BasIlica and Basilica of Begona. This 4-star hotel has 200 rooms and welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Museum of Archaeology Bizkaya - 8 min walk - 0.5 miles
  • Plaza Miguel de Unamuno - 8 min walk - 0.5 miles
  • Plaza Nueva - 9 min walk - 0.5 miles
  • Arriaga Theater - 11 min walk - 0.6 miles
  • Ribera Market - 12 min walk - 0.7 miles

Getting around

  • Santutxu Station - 7 min walk
  • Bidebieta-Basauri Station - 9 min drive
  • Bilbao Airport (BIO) - 12 min drive

Restaurants

  • ‪Asador Gozo Gozo - ‬7 min walk
  • ‪La Casa Del Yogur - ‬8 min walk
  • ‪Thor - ‬8 min walk
  • ‪Bar Antxon Kebab - ‬6 min walk
  • ‪Bar El Rancho - ‬4 min walk

About this property

Occidental Bilbao

Hotel in Bilbao with a full-service spa and a fitness center
Guests staying at Occidental Bilbao enjoy access to a full-service spa, a gym, and free WiFi in public areas. Self parking is offered for EUR 22 per day. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include meeting rooms, conference space, and a business center.
Guests can expect to find flat-screen TVs and stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and slippers. Other amenities include minibars, coffee makers, and safes.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 22 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Kitchen

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,119 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1967
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 15 to August 22:
  • Spa

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Self parking fee: EUR 22 per day
  • Spa fee: EUR 20 per day
  • Facilities fee: EUR 20 per person, per day and includes use of: fitness facilities

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.
Property Registration Number B07548696

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from June to September.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Bilbao Holiday Inn
Occidental Bilbao Hotel
Holiday Inn Hotel Bilbao
Holiday Inn Bilbao Hotel
Occidental Bilbao Hotel
Occidental Bilbao Bilbao
Occidental Bilbao Hotel Bilbao

Frequently asked questions

Is a free cancellation option available at Occidental Bilbao?

Occidental Bilbao provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to see close to Occidental Bilbao?

This hotel is situated in Begoña, just steps from Begoña BasIlica and Basilica of Begona, and within a short walk of Etxebarria Park. You'll also find Guggenheim Museum Bilbao and San Mames Stadium within a short drive.

Is there parking available at Occidental Bilbao?

Yes, parking is offered for EUR 22 per day. Accessible parking and electric car charging are also available for guests.

Is a spa located at Occidental Bilbao?

There is a full-service spa available for guests to enjoy and services include aromatherapy, massages, and body scrubs.

Does Occidental Bilbao include a casino on the premises?

No, Occidental Bilbao doesn't have a casino.

Is there an indoor pool at Occidental Bilbao?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 8:00 PM and the seasonal pool is normally open from June until September.

What do couples enjoy most about Occidental Bilbao?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Does Occidental Bilbao have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Occidental Bilbao have a restaurant that serves breakfast?

Yes, Occidental Bilbao serves buffet breakfast for a surcharge each morning at The Kitchen.

Does Occidental Bilbao allow pets to stay free of charge?

No, pets aren't allowed at Occidental Bilbao though service animals are welcome.

Are there connecting rooms at Occidental Bilbao?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Occidental Bilbao?

The closest major airport to Occidental Bilbao is Bilbao Airport (BIO), which is 6.9 mi away (12 minutes by car). Another top airport is Vitoria (VIT), which is around 27.5 mi away.

Are there rooms with balconies that I can book at Occidental Bilbao?

No, you won't find guestrooms with balconies at Occidental Bilbao.

Does Occidental Bilbao offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Occidental Bilbao.

Occidental Bilbao Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 320 out of 686 reviews
Rating 8 - Good. 254 out of 686 reviews
Rating 6 - Okay. 75 out of 686 reviews
Rating 4 - Poor. 21 out of 686 reviews
Rating 2 - Terrible. 16 out of 686 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jason, Southbury

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location of the property it was in a nice area and close to public transportation. It was clean and the staff was amazing. My only complaint is that the doors to the rooms are heavy and impossible to close quietly.So every time someone enters or exits their room it is loud . The breakfast buffet was really good too.I would definitely stay there again even with the loud doors.
Stayed 9 nights in Aug 2025

8/10 Good

Sean

Stayed 2 nights in Sep 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Philip

Liked: Cleanliness, property conditions & facilities, room comfort
clean room
Stayed 1 night in Sep 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 Night Stay

Excellent hotel, with very friendly staff - especially the lady who served me dinner my first night. I forget her name. The hotel was a bit hard to find at first, but once I got there I realised there's a metro stop just a 2 min walk away. It's only one stop from the old town then. Highly recommend this place.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

David

Liked: Staff & service, amenities
Parking is underground and the ramps are very tight. There is no wheelchair parking space outside the hotel and you have to go down many floors to find an accessible space. Bar staff were lovely and the bar stayed open late to offer coffee etc.
Stayed 1 night in Aug 2025

10/10 Excellent

Francia Yumila

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are really confortable. The swimming pool is clean and beautiful. All staff were kind. My favourite staff were the housekeeping, always perfect.
Stayed 2 nights in Aug 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend in Bilbao

The hotel is in a good location, with secure car park if you are arriving from the ferry. There is a metro station a few minutes walk from the hotel which brings you to the city centre just one stop away. The hotel has a swimming pool and outdoor area which is great.
Stayed 2 nights in Aug 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

4/10 Poor

Ryan

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
It may have happened only to me though the air condition on the ceiling flooded during the night and all my belongings soaked. The staffs were not as serious as I was. Disappointed
Stayed 2 nights in Jul 2025

2/10 Terrible

Anna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in Bilbao

A lovely hotel and well located for the city. A very comfortable bed and an amazing breakfast.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location not suitable for main attractions too far away.
Stayed 2 nights in Jun 2025

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

10/10 Excellent

Susan

Stayed 5 nights in Jun 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Only stayed one night but it looked like a nice hotel to stay for several days. Only slight drawback was the location which is a bit of a walk out of town up a steep hill. Room was clean and comfortable, nice shower. Breakfast excellent and reception staff very friendly and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Stayed 2 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Imran

Stayed 3 nights in Apr 2025

4/10 Poor

Louis

Traveled with family
The pictures of this hotel are extremely misleading, make sure you read the details. You have to pay 20euros per person for the gym and indoor pool. U17s are not permitted to use the indoor pool. The restaurant has bad reviews so we didn’t risk wasting more money around this hotel. The first room we entered was extremely noisy, they have hard laminated flooring so you can hear the rooms above. There is also no sound proofing throughout the hotel, you can clearly hear the toilet flush from next door and above if on the lower floors.
Stayed 1 night in Apr 2025

10/10 Excellent

alan hugh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 4 th stay at this hotel. It is convenient and easily located. Parking is good and the metro is nearby. The staff are terrific and helpful. The lobby area and restaurant are very modern and nice looking. I highly recommend it.
Stayed 2 nights in Mar 2025

10/10 Excellent

William

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Staff was very kind, and the restaurant had some really good food. Definitely recommended
Stayed 3 nights in Mar 2025

8/10 Good

Rosanamary

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Mar 2025