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Occidental Bilbao

Property class: 4
VIP Access

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Photo gallery for Occidental Bilbao

A modern lounge area with a fireplace, comfortable seating, and a large window offering a view of the outdoors.
A modern hotel with a swimming pool, multiple floors, and a well-lit exterior.
A modern lobby with a black sofa, yellow and green cushions, a fireplace, and a wooden ceiling.
A modern lobby with seating areas, a fireplace, and a large window offering a view of greenery.
A modern indoor swimming pool with multiple lanes, a seating area, and a 'Metropolitan' sign on the wall.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Av Zumalacarregui, 40, Bilbao, Vizcaya, 48006
  • Place, Plaza Nueva
    ‪12 min walk‬
  • Place, Ribera Market
    ‪12 min walk‬
  • Place, Santiago Cathedral
    ‪14 min walk‬
  • Airport, Bilbao (BIO)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Room With Extra Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room With Extra Bed

  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room

A modern hotel room with a large bed, a desk, a chair, and a TV mounted on the wall.

Family Room

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (2x2 Family Plan)

A hotel room with two beds, a desk, and a chair.

Family Room (2x2 Family Plan)

  • 517 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room (with extra bed)

A modern hotel room with a large bed, a desk with a chair, and a view of the outdoors.

Superior Room (with extra bed)

7.6 out of 10
Good
(7 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a view of the city through the window.

Superior Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

A modern hotel room with a large bed, a desk with a laptop, a chair, and a TV mounted on the wall.

Superior Room

9.2 out of 10
Wonderful
(45 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Room

Minibar, in-room safe, desk, laptop workspace

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Bilbao

Located in Begoña, Occidental Bilbao is next to Begoña BasIlica and Basilica of Begona. This 4-star hotel has 200 rooms and welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Museum of Archaeology Bizkaya - 9 min walk - 0.5 miles
  • Plaza Nueva - 12 min walk - 0.6 miles
  • Ribera Market - 12 min walk - 0.7 miles
  • Santiago Cathedral - 14 min walk - 0.8 miles
  • Bilbao City Hall - 16 min walk - 0.9 miles

Getting around

  • Bilbao Miribilla Station - 5 min drive
  • Santutxu Station - 6 min walk
  • Bilbao Airport (BIO) - 15 min drive

Restaurants

  • ‪Las Ruedas - ‬10 min walk
  • ‪Asador Gozo Gozo - ‬7 min walk
  • ‪Bar Zabalbide - ‬4 min walk
  • ‪New Hamilton - ‬8 min walk
  • ‪La Casa Del Yogur - ‬8 min walk

About this property

Occidental Bilbao

Guests staying at Occidental Bilbao enjoy access to a full-service spa, a gym, and free WiFi in public areas. Self parking is offered for EUR 22 per day. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and tours or tickets. Other amenities at this spa hotel include meeting rooms, conference space, and a business center.
Guests can expect to find flat-screen TVs and stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and slippers. Other amenities include minibars, coffee makers, and safes.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Reception
Spirit Hotel Gran Bilbao
Santutxu
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 1,001 reviews
$108 nightly
The price is $118
Sep 27 - Sep 28
Total with taxes and fees
Spirit Hotel Gran Bilbao

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 22 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Kitchen

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool (guest access)
  • Seasonal outdoor pool

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,119 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1967
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 15 to August 22:
  • Spa
The property will be renovating from August 24 2026 to August 30 2026 (completion date subject to change). The following areas are affected:
  • Sauna
  • Spa
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Self parking fee: EUR 22 per day
  • Spa fee: EUR 20 per day
  • Facilities fee: EUR 20 per person, per day and includes use of: fitness facilities

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.
Property Registration Number B07548696

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from June to September.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Bilbao Holiday Inn

Occidental Bilbao Hotel

Holiday Inn Hotel Bilbao

Holiday Inn Bilbao Hotel

Occidental Bilbao Hotel

Occidental Bilbao Bilbao

Occidental Bilbao Hotel Bilbao

Frequently asked questions

Is a free cancellation option available at Occidental Bilbao?

Occidental Bilbao provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Occidental Bilbao?

As of Sep 14, 2026, prices found for a 1-night stay for 2 adults at Occidental Bilbao on Oct 4, 2026 start from $155, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Occidental Bilbao?

This hotel is situated in Begoña, just steps from Begoña BasIlica and Basilica of Begona, and within a short walk of Etxebarria Park. You'll also find Museum of Archaeology Bizkaya and Plaza Nueva less than a mile away.

Is there parking available at Occidental Bilbao?

Yes, parking is offered for EUR 22 per day. An electric car charging station and wheelchair-accessible parking are also available for guests.

Is a spa located at Occidental Bilbao?

There is a full-service spa available for guests to enjoy and services include aromatherapy, body scrubs, and massages.

Does Occidental Bilbao include a casino on the premises?

No, Occidental Bilbao doesn't have a casino.

Is there an indoor pool at Occidental Bilbao?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10:00 AM and 8:00 PM and the seasonal pool is normally open from June until September.

What will couples enjoy most about a stay at Occidental Bilbao?

There are plenty of amenities for couples at this hotel, including a restaurant, a full-service spa, and a bar/lounge.

Does Occidental Bilbao have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Occidental Bilbao have a restaurant that serves breakfast?

Yes, Occidental Bilbao serves buffet breakfast for a surcharge each morning at The Kitchen.

Does Occidental Bilbao allow pets to stay free of charge?

No, pets aren't allowed at Occidental Bilbao though service animals are welcome.

Does Occidental Bilbao have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Occidental Bilbao?

The closest major airport to Occidental Bilbao is Bilbao Airport (BIO), which is 6.9 mi away (15 minutes by car). Another top airport is Vitoria (VIT), which is around 27.4 mi away.

Are there rooms with balconies at Occidental Bilbao?

No, there aren't any guestrooms at Occidental Bilbao that offer a balcony.

Does Occidental Bilbao offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Occidental Bilbao.

Occidental Bilbao Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 406 out of 812 reviews
Rating 8 - Good. 282 out of 812 reviews
Rating 6 - Okay. 83 out of 812 reviews
Rating 4 - Poor. 24 out of 812 reviews
Rating 2 - Terrible. 17 out of 812 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great location. Excellent breakfast and the bar is very good and good value
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room Great service relaxed hotel
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with very friendly staff and great restaurant!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Matthew Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms. Nice staff.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, property conditions & facilities
Great location within 15 min walking distance to old town to enjoy pintxos and bars. Helpful staff. Great breakfast buffet from classic eggs and bacon to local Jamon and pastries. Good access to the airport and local highways.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Friendly staff in reception,bar and restaurant. Food was delicious. Great location for metro
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a weekend break. Close to the old town.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful arranging taxis and suggestions for the trip to Bilbao. Breakfast was plentiful and fresh We enjoyed swimming in the clean pool with a lifeguard and outside showers and toilets available.Room was clean and serviced daily
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Nick

Great breakfast, comfortable beds, clean rooms.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

David

Liked: Cleanliness
Disliked: Amenities
Hotel was fine except the food and beverage service was very limited.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Alun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. The hotel was clean, very comfortable and plenty of space to relax. The location is about a 15 minute walk to the old town centre. An uphill trek back but if you are not fully abled , a taxi is only 5 or 6 Euros.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff really helpful for everything. Very nice hotel with good spacious rooms. Location is good, especially for an easy airport transfer, however for tourist things given the up / down of Bilbao levels, its very hilly, its best to use the metro, which is 2 min walk from the hotel. Lovely city, very friendly and has easy access to beaches via metro line. Recommend Sopela beach for Atlantic.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Lenar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you go to Bilbao, this is the Hotel to stay. Is Not extremely expensive, but is spectacular in any other ways. Staff is super, everything is very clean all the time and the restaurant is top notch. We came in a group of 5 and had a great time here. Very close to the Old Town center (about 20 minutes walking) Overall, great place to stay.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent reception and lounge area . Lovely pool and solarium area. Close to Metro to downtown . Good breakfast. Rooms had great modern bathrooms but were a little bijou for two adults and one child . Lack of storage space was an issue too .
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Keren

Liked: Cleanliness, staff & service
Great breakfast. Location is not great androoms on lowe floors are a little depressing.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Rukhsar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with great proximity to the city centre
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Marta

Liked: Cleanliness, staff & service
The staff was wonderful… give them a good raise. The proximity of the cathedral, Nuestra Señora de Begoña, was an added attraction since it was originally named the Cathedral of Santiago (St. James) and the old “Camino” in the 1500’s.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

MICHELE MANSON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although we had to pay for the spa /gym it was a fantastic hydro pool /swimming area Unfortunately the hot breakfast was always cold or like warm all three days Staff were wonderful throughout the hotel
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Michel Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First and foremost the staff are this hotels best asset. Arriving after a very early flight we did not expect to be allocated a room especially with our experience’s at home in the U.K. However, much to our surprise , we were found a room and checked in. The reception staff were very friendly and helpful. Bar and restaurant staff were excellent. My only criticism would be that on occasions the room had still not been cleaned late in the afternoon.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Gilda

Liked: Cleanliness
Very good
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in Bilbao

A lovely hotel and well located for the city. A very comfortable bed and an amazing breakfast.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Sian

Room was perfect but would have liked the cups to be replaced when the beds were made.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy & very friendly staff, Bar staff we very friendly, rooms were clean but a little small & not enough hangers & no cupboard / draw space. Reception lounge area was fabulous & great 2 sit & relax & have a drink. Bit out of it but Metro just around the corner & only 1 stop to old town, get a metro card as it is so cheap & easy to use.
Stayed 3 nights in Apr 2026