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Quality Inn & Suites Big Stone Gap

Property class: 2.5

Choose dates to view prices

Photo gallery for Quality Inn & Suites Big Stone Gap

Iron/ironing board, cribs (free), rollaway beds (surcharge), WiFi (free)
A restaurant with wooden tables and chairs, a buffet area, and a wall with food and drink advertisements.
An indoor swimming pool with a mural, lounge chairs, and a table.
A multi-story hotel with a brick facade and a beige exterior.
A spacious lobby with a fireplace, wooden furniture, and a stone accent wall.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
4609 Aerial Way, Big Stone Gap, VA, 24219
  • Place, Crooked Road Heritage Music Trail
    ‪2 min drive‬
  • Place, The Trail of the Lonesome Pine Outdoor Drama
    ‪4 min drive‬
  • Place, Miner's Park
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk with a chair, a small refrigerator, a television, and a lamp.

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk with a coffee machine, a TV, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(34 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

A hotel room with a bed, a sofa, a coffee table, and a desk. There are two lamps on the nightstand and a picture frame on the wall.

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Non Smoking

A hotel room with a large bed, a sofa, a desk, and a television.

Room, 1 Queen Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Upgrade)

A hotel room with two beds, a desk with a coffee machine, a TV, and a window with curtains.

Suite, Multiple Beds, Non Smoking (Upgrade)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

About the neighborhood

Big Stone Gap

Quality Inn & Suites Big Stone Gap places you within 3 miles (5 km) of popular attractions like Miner's Park and The Trail of the Lonesome Pine Outdoor Drama. This 60-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Crooked Road Heritage Music Trail - 2 min drive - 1.7 miles
  • Barbara C. Polly Center for the Arts - 3 min drive - 1.9 miles
  • Miner's Park - 4 min drive - 2.1 miles
  • The Trail of the Lonesome Pine Outdoor Drama - 4 min drive - 2.1 miles
  • Southwest Virginia Museum - 4 min drive - 2.5 miles

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 62 min drive

Restaurants

  • ‪Hardee's - ‬5 min drive
  • ‪KFC - ‬6 min drive
  • ‪Subway - ‬13 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Pizza Plus - ‬5 min drive

About this property

Quality Inn & Suites Big Stone Gap

Guests of Quality Inn & Suites Big Stone Gap have access to an indoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
Guests can expect to find free WiFi and 43-inch flat-screen TVs with cable channels and Netflix. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Oct 12 - Oct 13
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 on-site accessible parking spaces
  • Braille/raised signage
  • Elevator (17 inch wide door)
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 11:00 PM.

Property is also known as

Comfort Inn Big Stone Gap
Comfort Inn Hotel Big Stone Gap
Comfort Hotel Big Stone Gap
Comfort Inn Big Stone Gap, Virginia
Comfort Inn Big Stone Gap Hotel
Big Stone Gap Comfort Inn
Comfort Inn Big Stone Gap
Quality Inn & Suites Hotel
Quality Inn & Suites Big Stone Gap
Quality Inn & Suites Hotel Big Stone Gap

Frequently asked questions

Is free cancellation available at Quality Inn & Suites Big Stone Gap?

Quality Inn & Suites Big Stone Gap offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Quality Inn & Suites Big Stone Gap?

As of Sep 22, 2026, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Big Stone Gap on Oct 18, 2026 start from $125, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Quality Inn & Suites Big Stone Gap?

This hotel is located in Big Stone Gap, close to Crooked Road Heritage Music Trail, The Trail of the Lonesome Pine Outdoor Drama, and Southwest Virginia Museum. You'll also find Jefferson National Forest and Miner's Park within a short drive.

Will I be able to park at Quality Inn & Suites Big Stone Gap?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking, wheelchair-accessible van parking, and bicycle parkingare also available.

Does Quality Inn & Suites Big Stone Gap include a casino on the premises?

No, Quality Inn & Suites Big Stone Gap doesn't have a casino.

Is there an indoor pool at Quality Inn & Suites Big Stone Gap?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 11:00 PM.

What will couples enjoy most about a stay at Quality Inn & Suites Big Stone Gap?

Couples staying at this hotel will appreciate amenities like Hulu as well as an indoor pool and a restaurant.

Does Quality Inn & Suites Big Stone Gap have a hot tub?

No, there isn't a spa tub at this hotel.

Does Quality Inn & Suites Big Stone Gap have a restaurant with a breakfast menu?

Yes, Quality Inn & Suites Big Stone Gap serves free continental breakfast each morning from its restaurant.

Does Quality Inn & Suites Big Stone Gap allow pets to stay for free?

No, pets aren't allowed at Quality Inn & Suites Big Stone Gap though service animals are welcome.

Does Quality Inn & Suites Big Stone Gap have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Quality Inn & Suites Big Stone Gap?

No, there aren't any guestrooms at Quality Inn & Suites Big Stone Gap that offer a balcony.

Quality Inn & Suites Big Stone Gap Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 392 out of 529 reviews
Rating 8 - Good. 109 out of 529 reviews
Rating 6 - Okay. 10 out of 529 reviews
Rating 4 - Poor. 6 out of 529 reviews
Rating 2 - Terrible. 12 out of 529 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay! The property is so well kept and the staff is wonderful!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean, staff were very helpful
Stayed 1 night in Jul 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Quality Inn we have stayed in, can not say enough about staff, rooms, location, cleanliness and their fabulous breakfast. Highly recommended for anytime while traveling or you just want a slice of Heaven!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and very clean rooms
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the friendliest staff I’ve ever dealt with, the hotel is very clean and well maintained inside and out. Breathtaking view in front of the building. I will absolutely stay here again when I’m in town!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and extra clean
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

FIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu was the best.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Shayonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stays here are always nice. It’s quiet and very clean.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, amazing views and clean rooms
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities
Staff was super friendly and the hotel was super cute and cozy.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and clean. Perfect location for visiting Big Stone Gap. Hot breakfast available. Stayed on 2nd floor, could hear walking on floor above me.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
For a small town it was surprisingly nice and staff was top notch 😉
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

PAMELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms awesome stafd friendly and super accommodating 😀
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

BETTY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was alittle springy but still comfy
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHING PERFECT❤️
Stayed 1 night in May 2026
Verified review

10/10 Excellent

HEATHER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except pool heater was broken so too cold to enjoy the pool.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Stacey

The rooms were very clean and the staff was great everything was outstanding we will definitely be back
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, room comfort
Nice location, roomy parking lot, good value for money
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Shawnnalea

Liked: Cleanliness, staff & service, amenities
Staff was great. Pool was good. Breakfast was all the usual & good. Room & everywhere we saw was very clean. The lobby is inviting & warm. Would definitely stay again!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was good didn't visit the pool
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Laura

Breakfast was okay, the area was safe and clean.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was easy and convenient
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great and very accommodating. The pool was great after a long drive. The beds were very comfortable and I will definitely stay again if in the area
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice staff
Stayed 1 night in Aug 2025