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Holiday Inn Hotel and Conference Center Big Rapids

3.0 out of 5.0

Recent guest reviews

Great service, very quiet and comfortable room. Best hotel bed I've ever slept in.

Hotel was nice, if a little in need of some updates/attention (bathroom door warped and wouldn't shut). Staff was very nice. Location was great. Was just over-the- line in price, but I only stayed one night and it was literally the only place to go. Overall happy with stay.

The room itself was wonderful - ample room for my family of four, a spacious bathroom, and very comfortable beds. The breakfast, while not included with our stay, was also very delicious and the wait staff provided excellent service. My only complaint was the temperature of the pool. It was much too cold! Especially as the weather is getting colder, it would be nice to have a warm pool to relax in.

I prepaid for a king room with fridge and microwave for my stay. When I arrived was given my room key and nothing was said. When I reached the room it was a double bed room, with an old tv and no microwave or refrigerator. I went to the front and told them I had prepaid and reserved a king with better amenities and was told they had that information but all their king rooms were now gone and so I was moved to this room. I was given a breakfast voucher. I figured since the room was already paid for I was stuck.

great location, a good restaurant in the hotel. Staff was very friendly.

A GROUP OF US CAME TO TOWN FOR THE WEDDING OF A FAMILY MEMBER. WE HAD A GREAT TIME. THE ROOMS WERE NICE AND CLEAN, AND THE WEDDING RECEPTION WAS GREAT, TOO!!

Hotel desk staff was great. Friendly & helpful young lady was able to get me quiet room per my request. Unfortunately the tv didn't work and the toilet required the services of a plunger. It was good that I got there late and left early.

Our son was graduating from Ferries State University so the location of the hotel was perfect. We were also able to have dinner there which was a bonus. The hotel is very clean and airy. Although we did not use the pool had we stayed longer we would have taken advantage of it.

Hotel was a stopover on the way north. It's close to highway and easy to find. Staff very friendly & accommodating. Room was very comfortable, clean and updated. Pool area great. Workout area good. Restaurant staff great, good food. Gameroom good for kids. Great value & everything we needed under one roof!

Walk to the golf course and close to 131. If your planning on staying in BR this is the only place to stay.

Room options

Room, Non Smoking

King 1 | Sleeps 2

Room, Non Smoking

King 1 | Sleeps 5

Room, Non Smoking (Leisure)

King 1 | Sleeps 2

Room, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for Holiday Inn Hotel and Conference Center Big Rapids

Couples (1) Business (2) Family (5) Other (1) Friends (1)
5

very good holiday inn

Couples

Great service, very quiet and comfortable room. Best hotel bed I've ever slept in.

By on Jul 29, 2015

3

worked great for brief stay.

Singles

Hotel was nice, if a little in need of some updates/attention (bathroom door warped and wouldn't shut). Staff was very nice. Location was great. Was just over-the- line in price, but I only stayed one night and it was literally the only place to go. Overall happy with stay.

By on May 14, 2015

4

great room!

Families

The room itself was wonderful - ample room for my family of four, a spacious bathroom, and very comfortable beds. The breakfast, while not included with our stay, was also very delicious and the wait staff provided excellent service. My only complaint was the temperature of the pool. It was much too cold! Especially as the weather is getting colder, it would be nice to have a warm pool to relax in.

By on Nov 30, 2014

2

given wrong room

BusinessTravelers

I prepaid for a king room with fridge and microwave for my stay. When I arrived was given my room key and nothing was said. When I reached the room it was a double bed room, with an old tv and no microwave or refrigerator. I went to the front and told them I had prepaid and reserved a king with better amenities and was told they had that information but all their king rooms were now gone and so I was moved to this room. I was given a breakfast voucher. I figured since the room was already paid for I was stuck.

By on Jun 7, 2013

4

college visit

Families

great location, a good restaurant in the hotel. Staff was very friendly.

By on Jun 27, 2012

4

great place to stay and go to a wedding

Families

A GROUP OF US CAME TO TOWN FOR THE WEDDING OF A FAMILY MEMBER. WE HAD A GREAT TIME. THE ROOMS WERE NICE AND CLEAN, AND THE WEDDING RECEPTION WAS GREAT, TOO!!

By on Oct 24, 2011

2

better maintenance needed

BusinessTravelers

Hotel desk staff was great. Friendly & helpful young lady was able to get me quiet room per my request. Unfortunately the tv didn't work and the toilet required the services of a plunger. It was good that I got there late and left early.

By on Aug 12, 2011

5

graduation

Families

Our son was graduating from Ferries State University so the location of the hotel was perfect. We were also able to have dinner there which was a bonus. The hotel is very clean and airy. Although we did not use the pool had we stayed longer we would have taken advantage of it.

By on May 8, 2011

5

met all our requirements

Families

Hotel was a stopover on the way north. It's close to highway and easy to find. Staff very friendly & accommodating. Room was very comfortable, clean and updated. Pool area great. Workout area good. Restaurant staff great, good food. Gameroom good for kids. Great value & everything we needed under one roof!

By on Jan 23, 2011

5

best place to stay in br

GetawayWithFriends

Walk to the golf course and close to 131. If your planning on staying in BR this is the only place to stay.

By on Oct 6, 2009