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Recent guest reviews

My room had been given to someone with the same first name. It was straightened out but should not have happened in the first place

Bedbugs bedbugs bedbugs. My wife and both kids have lots of bites from bedbugs from just one night stay. Carpet are never cleaned since the construction.

All Ok

Very poor part of town, very dingy facilities

Never again

We were just passing through, clean and comfortable.

The room had a strange smell. The tv did not work. Had to call the front desk and get employee to bring a new cable.

The property was nice. The room looked good when I came in. They can work a little harder at deep cleaning just to make sure they got everything.

The staff was great! Location to freeway good not many sit down restaurants near by.

Everything was perfect night place and staff was friendly. They just had a little smell in the bathroom area but it went away after a couple of hours. The price was great.

I love the breakfast and workers. They both were great, lol. Now my lights didnt work but over all I'll give it a 4 and a half stars out of 5.

Close to hwy but nothing better then 2star hotel. All the machines are out of service.

Lobdell Hwy Port Allen LA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center
  • 24-hour business center

Located 2.6 mi (4.1 km) from Rivault Memorial Park, Quality Inn & Suites Baton Rouge West – Port Allen is within a 5-minute drive of Greater Baton Rouge Port. This 140-room hotel has free in-room WiFi, free self parking, and a gym.


Rooms

Guests can expect 32-inch LED TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport down comforters and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Kitchenettes, balconies or patios, and refrigerators are also available.


Property features

At Quality Inn & Suites Baton Rouge West – Port Allen, guests have access to a gym, free WiFi in public areas, and a 24-hour business center. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, express check-out, and free newspapers.

Room options

Standard Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Executive Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Room, 1 Double Bed, Accessible, Non Smoking

1 Double Bed | Sleeps 2

Room, 1 Double Bed, Accessible, Smoking

1 Double Bed | Sleeps 2

Guest reviews for Quality Inn & Suites Baton Rouge West – Port Allen

Everyone (5) Couples (1) Family (6)
3
Everyone

My room had been given to someone with the same first name. It was straightened out but should not have happened in the first place

By on Nov 14, 2022

Review comment responded on Jan 10, 2023

I would like to apologize on behalf of my entire team. This matter was discussed and dealt with as we hope you will give us another chance to accommodate you.Best Wishes,Lenaya BellFront office Supervisor

1
Family with small children

Bedbugs bedbugs bedbugs. My wife and both kids have lots of bites from bedbugs from just one night stay. Carpet are never cleaned since the construction.

By on Mar 20, 2022

Review comment responded on Mar 26, 2022

Thank you for your comment. We sincerely apologize to you and your family for experiencing bed bugs at our facility. As you know and was informed when you brought this matter to our attention bed bugs travel with guest belongings the hotel did not produce such things. BED BUGS travels with people not saying you, but it might have been a guest before you. I'm sorry for you discrepancy .

5
Partner Couples

All Ok

By on Aug 8, 2021

Review comment responded on Aug 10, 2021

Thank you for your feedback! We are glad you enjoyed your stay and look forward to making sure you do so in the future! Thanks for being a loyal customer and for choosing Quality Inn and Suites Port Allen.

2
Family

Very poor part of town, very dingy facilities

By on Jun 29, 2021

Review comment responded on Jul 5, 2021

Thank you for your rating. We appreciate your feedback and look forward to seeing you again in the near future. Have a nice day!

1
Business Business

Never again

By on Apr 24, 2021

Review comment responded on Apr 25, 2021

First we would like to thank you for taking the time to give us your feedback. We do apologize for the inconveniences you had while staying with us. We will address each of your concerns with the appropriate staff members. We hope you will give us another chance to serve you better should you come to the Baton Rouge area again. Have a wonderful day!

4
Family

We were just passing through, clean and comfortable.

By on Mar 29, 2021

Review comment responded on Mar 30, 2021

Thank you for your recent review of our hotel! The management and staff strive to ensure that each and every one of our guests that leave the Quality Inn & Suites in Port Allen, leave 100% Happy! I will be sure to pass your review along to our staff and if we can be of any assistance, now or in the future, please do not hesitate to let us know.

1
Everyone

By on Feb 4, 2021

Review comment responded on Feb 15, 2021

thank you for taking the time to rate us.

3
Family

The room had a strange smell. The tv did not work. Had to call the front desk and get employee to bring a new cable.

By on Jan 29, 2021

Review comment responded on Jan 31, 2021

Thank you for your recent review of our hotel! The management and staff strive to ensure that each and every one of our guests that leave the Quality Inn & Suites in Port Allen, leave 100% Happy! I will be sure to pass your review along to our staff and if we can be of any assistance, now or in the future, please do not hesitate to let us know.

4
Everyone

The property was nice. The room looked good when I came in. They can work a little harder at deep cleaning just to make sure they got everything.

By on Jan 11, 2021

Review comment responded on Jan 11, 2021

Thank you for your recent review of our hotel! The management and staff strive to ensure that each and every one of our guests that leave the Quality Inn & Suites in Port Allen, leave 100% Happy! I will be sure to pass your review along to our staff and if we can be of any assistance, now or in the future, please do not hesitate to let us know.

3
Everyone

By on Dec 29, 2020

Review comment responded on Dec 30, 2020

thank you for your stay, if there is anything that we can do in the future to make your future stay more pleasant please feel free to contact is at any time.

Quality Inn & Suites Baton Rouge West – Port Allen

131 Lobdell Hwy, Port Allen, LA 70767
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