HARRIS Resort Waterfront Batam3.5 out of 5.0
Recent guest reviews
Don't book Cabana room is way too old. The concept is good to face the sea but the most of them are furniture are damaged, the balcony door is too rusty and with blood stain, the flushing water of the toilet is too small, the air-con is not strong. Bed are old and yellowish. Luckily the service crew help us to change a better and upgraded room - Family room. The family room is spacious but still the room looks old. But we are still glad and appreciated that the crew try their best to get us a connected family room. Pro:- The cafe serve delicious food in a reasonable price Lots of activities which we don't feel bored. Gym is small and clean The crews served our needs in a professional way. Con:- Old and Tired place Spa services located at level 3 with no lift services. Swimming pool is huge but dirty. Japanese/Korean restaurant looks dark and old. Don't look very tempting to us. Pool bar sadly being abandoned. I hope that the major renovation will change the current condition. Making the resort to be a clean, new and comfortable place to stay in.
First room safe didn't work. Second room kettle didn't work. Asked for an upgrade to a better room as it was clear the hotel was empty. After a long wait was taken to a new upgraded room then informed i needed to pay for the upgrade. Told the manager i was not paying therefore was taken to another room of original standard. Won't be back.
The room, location, swimming pool, service and food are nice. But the air condition is noisy. Overall is good, place is also clean. Worth of money for budget trip. But it is not close to shopping area, you can only dine in the resort.
Our stay with family was fin there with lot of activities but the rooms were very old. Kids enjoyed their stay as there were a lot of activities for them . food was ok. room service was also good. staff was very accomodating
I enjoy my stay. The food was great. The swimming pool is huge. The crew attends my needs so well. The shuttle is free. I will surely recommend this to my friend. I have a memorable stay at harris. Thanks
Caban rooms are badly designed and not level properly resulting in bad water drainage out of the room. It is sloping forward and full of mosquitoes! Suggest to demolish and rebuilt for future customers.
it was a fantastic staycation for the family who thoroughly enjoyed the stay, from the check-in to the facilities like the pool, gym, spa etc to the breakfast, lunch and dinner.. we went to Nagoya and special shout-out to bangun in particular who accomodate us and went out of his way to promote Batam on where to go and places to visit.. all in all we had a truly memorable experience stay and already planning to book the cabana for our next visit..
We booked a cabana during our 1 night stay. We are given a room that is slightly back from the rest of the cabana. The internet was very poor, no connection at all, and the aircon is not working too. And worst, one of the sides table dropped off! The receptionist came by and helped us to change to another room, it was was so much better, aircon and everything else is working. The room is cleaner and Besides these small hip-cups, we enjoy ourselves very much and we will be back away with the kids.
It will be good if the hotel can provide shuttle service to and fro from sekupang ferry terminal and also Batam Mega mall. Specific timing with at least 2 trips a day will be good enough. More acitivies can be planned within the resort itself given the spaciousness and huge area.
It was a great experience staying in Harris Resort for a 3day 2 Night vacation. The room given to us is quite lartge and has a good sea view. The outdoor pool is very nice. There is a gym, basketball , table tennis and other outdoor activities.The resort is far from city center but they are offering free shuttle back and forth to the Nagoya mall. Overall It was a very satisfying stay in Batam.
Reviews from Trip Advisor
69% of guests recommend this hotelTotal of 1724 reviews