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HARRIS Resort Waterfront Batam

3.5 out of 5.0

Recent guest reviews

I arrived late and everything was good stayed for 2 night. The service was amazing the breakfast was excellent the chefs were so so helpful and took time to explain the food plus the waitress, Waiter and hostess were all very kind and helpful, the vibe in this hotel as excellent and very good! I stay at Harris Hotel in Bali near the airport a complete disaster. But Harris Batam is just awesome and well done! Yulia the little Marketing lady is amazing too! I wish them all the best!! Keep doing what you do best! Thank you so much for your help

Friendly staff. Lots of watersports activities available but we didn't get the chance because of the heavy rain during our stay. Our kids enjoyed playing at Kids Dino Club. Thank you for providing us a free room for our group to use.

We've been here couple of times and it has never dissapoint us. This is our first trip with our 2mth old and the staff were excellent. They listened to our needs and were wonderful! Cant wait to be back again!

Disgusting wifi and really bad service , they don’t care about their customers. They give me two times wrong/not working door key and they don’t care customer is waiting unless you go to reception area to say them again. Really disgusting service. I really don’t recommend this hotel to come and waste money on this.

I would recommend this resort and stay there again; it's not a 5 star resort, but the helpful friendly staff make the holiday! I really enjoyed our two night stay at this resort. I have a broken ankle and they ensured I had ground-floor easy-access room. Nothing was too much trouble, and we enjoyed the amenities of the resort with a lot of time spent in the pool! The food was excellent with several different menus - the breakfast was a grand spread, and although prices were pretty high for lunch/dinner it really couldn't be faulted. A highlight was the music in the evening from LaRossa who asked for requests and played Lionel Richie covers amonghst others - they are a great asset to the resort! We paid extra for a package with jet ski but ended up having to squeeze it in in the minutes before leaving - with the archery and trampolining and swimming and eating, we hadn't time to fit it in!

Stayed for 1-night here with family and enjoyed the amenities, massage, customer service and especially the food. But the rooms need improvement. Food!: The pizza is delicious! The local food options were tasty too! The western options were so-so. The buffet breakfast spread is good if you go down early. Customer Service: All are acommodating and helpful. For the amenities/activities we tried: - riding the ATVs though the driving area is a bit small (with fee) - pool is big though a bit dirty and outdated - kids play area is ok with schedules for activities - played table tennis and mini golf - target shooting was great (with fee) Massage: - massage was good and relaxing though it’s located on 3rd flr with no lift Rooms: - given sea view but it’s blocked by a palm tree (sad) - we got an outdated room with old furnitures/TV/bathroom fixtures/sofa and bed - there was a number of ants at the headboard of the bed It’s far from the city area so we were not able to go there though they have shuttle buses, we could not meet the timing due to our limited stay. Overall we’ll probably be back for the food. Ask for new rooms instead and try other amenities.

I took this package from Fave which included 2Days and 1Night stay in Harris Hotel, Ferry, land transfers, 1hour massage and a breakfast for $60 each. It looked older than in the photos, but still ok. Place was spacious. Even the room was. Small beach area. They've table tennis, basketball court, trampoline which we were able to use for free. Spa and massage was also good. Internet was fast and breakfast was sumptuous. I think, for the price, it was a good deal. It was however far from the Batam centre but near the Waterfront terminal. It was good, if you are just planning just to unwind away from the busy life.

During check-in, we were informed we'd be given a sea-view room in their new wing, which made me and my friend extremely excited about the gorgeous sea one would expect to see. However when we opened the door to our room, our apparent sea-view room had a coconut tree blocking our view. The beach in front of the resort was poorly maintained, there weren't any chairs for us to enjoy the view. I understand it ain't any fault of the resort, but on the night we stayed, a yacht parked near the resort was having a karaoke session with loud blasting of music throughout the night. In terms of service, it was nice to see employee showmanship with the dance the staff did as a performance during our buffet breakfast. However when we went to book our spa, the staff kept giggling and gossiping in their own language, which made my friend and I a little uncomfortable.

Last weekend we had our family gathering and it is wonderful and memorable trip with surprise given by Hotel arrangement as we are celebrating Oct gang birthday. The staff are friendly and courtesy. Nice swimming pool and yummy breakfast. I would like to say A VERY BIG Thank You to Ms Meili (Cluster Sales Executive) and team for the wonderful night we had on 30th Sep 2017.

Have been here first back in 2008 and was impressed. Back again three times in 2017 and still impressed. We are coming back soon too. An all-inclusive resort with numerous activities to do that we rarely even step out of the resort. Highly recommend their water-sport activities that are very cheap. The food is awesome too and we always order their pizzas. Would just like to point out their excellent customer service. Decided to email them on a possible for a special suprise flower anniversary request for my partner on my most recent stay in September. Their replies were extremely quick and flexible, and managed to suprise her and impressed both of us very much! Sincerely much thanks from me. Good job Nana and team!

Jl KH Ahmad Dahlan No.1 Batam Batam Island

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Located in Sekupang, HARRIS Resort Waterfront Batam is 10.6 mi (17.1 km) from Mega Mall. This 308-room, 3.5-star hotel welcomes business and leisure travelers with ski-in/ski-out access, a full-service spa, and 2 restaurants. Universal Studios Singapore® is also 22.8 mi (36.7 km) from this Batam hotel.


Dining

Enjoy the pool views at Harris Cafe, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 10 AM.


Rooms

HARRIS Resort Waterfront Batam's 308 rooms are recently renovated and provide balconies, sofa beds, and minibars. 21-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer spring water baths, hair dryers, and free toiletries, and Select Comfort beds with premium bedding ensure a restful night. Other amenities include coffee makers, free bottled water, and safes.


Property features

Guests of HARRIS Resort Waterfront Batam have access to ski-in/ski-out access, a full-service spa, and an outdoor pool. Free valet and self parking are available—or if you're not driving, take the shuttle from the airport to the hotel (available on request) for SGD 32 per vehicle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a children's pool, a fitness center, and free WiFi in public areas.

Room options

Harris Room

King 1 | Twin 2 | Sleeps 3

Honeymoon Room

King 1 | Sleeps 2

Harris Room Include Breakfast

King 1 | Twin 2 | Sleeps 3

HARRIS Cabana Room

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

69% of guests recommend this hotel

Total of 1740 reviews