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The Centro Hotel & Residence by Orchardz

3.5 star property
Hotel in Batam with free parking

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Photo gallery for The Centro Hotel & Residence by Orchardz

View from property
Deluxe Room | 1 bedroom, premium bedding, in-room safe, desk
Outdoor pool
Front of property
Property amenity

Reviews

6.6 out of 10

Popular amenities

  • Kitchen
  • Room service
  • Laundry
  • Housekeeping
  • Parking included
  • 24/7 front desk

Explore the area

Map
Jl. Central Raya No. 08, Batam, Batam Island, 29463
  • Batam Centre Ferry Terminal
    ‪6 min drive‬
  • Batam Center Shopping Area
    ‪6 min drive‬
  • Batam Centre
    ‪6 min drive‬
  • Batam Batu Besar (BTH-Hang Nadim)
    ‪11 min drive‬

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Room options

View all photos for Superior Room

Superior Room | 1 bedroom, premium bedding, in-room safe, desk

Superior Room

  • 366 sq ft
  • Hill view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Balcony

Deluxe Balcony | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Balcony

  • 396 sq ft
  • Hill view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Batam

Within a short walk of Kepri Mall, The Centro Hotel & Residence by Orchardz is within 2 miles (3 km) of Panbil Nature Reserve. This 51-room, 3.5-star hotel has in-room conveniences like kitchenettes, refrigerators, and coffee makers.

What's nearby

  • Nagoya Hill Mall - 5 min drive - 3.7 miles
  • Grand Batam Mall - 5 min drive - 3.5 miles
  • Batam Centre Ferry Terminal - 6 min drive - 3.5 miles
  • Batam Center Shopping Area - 6 min drive - 3.5 miles
  • Batam Centre - 6 min drive - 3.5 miles

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 16 min drive

Restaurants

  • ‪Piccola Stella Batam - ‬12 min walk
  • ‪Restoran Sederhana - ‬10 min walk
  • ‪J.CO Donutes and Coffee - ‬12 min walk
  • ‪Love Seafood Restaurant - ‬9 min walk
  • ‪Resto The Central Sukajadi - ‬1 min walk

About this property

The Centro Hotel & Residence by Orchardz

Hotel in Batam with free parking
The Centro Hotel & Residence by Orchardz features free WiFi in public areas, a business center, and microwave in a common area. There's free parking, and an airport shuttle during limited hours for IDR 100000.00 per vehicle one way. The front desk is staffed 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include a meeting room, express check-in, and express check-out.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Kitchenettes, refrigerators, and coffee makers are other standard amenities.

Languages

English, Indonesian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; reservations required
  • Roundtrip airport shuttle (surcharge) during limited hours
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/truck parking on site

Things to do

  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchenette
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 8 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for IDR 300000.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: IDR 100000.00 per vehicle (one way)
  • Rollaway bed fee: IDR 300000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM—-10:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Centro Hotel Orchardz Batam
Centro Hotel Orchardz
Centro Orchardz Batam
Centro Orchardz
The Centro & By Orchardz Batam
The Centro Hotel & Residence by Orchardz Hotel
The Centro Hotel & Residence by Orchardz Batam
The Centro Hotel & Residence by Orchardz Hotel Batam

Frequently asked questions

What's there to see near The Centro Hotel & Residence by Orchardz?

This hotel is located in Batam within a short 6-minute walk of Kepri Mall. You'll also find Batam Centre Ferry Terminal and Nagoya Hill Mall within a short drive.

Will I be able to park at The Centro Hotel & Residence by Orchardz?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does The Centro Hotel & Residence by Orchardz include a casino at the property?

No, The Centro Hotel & Residence by Orchardz doesn't have a casino.

Is there an indoor pool at The Centro Hotel & Residence by Orchardz?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Centro Hotel & Residence by Orchardz?

Amenities that appeal to couples at this hotel include in-room massages, a kitchenette, and premium bedding.

Are there hot tubs at The Centro Hotel & Residence by Orchardz?

No, this hotel doesn't have a spa tub.

Does The Centro Hotel & Residence by Orchardz have a restaurant that serves breakfast?

No, The Centro Hotel & Residence by Orchardz doesn't have a restaurant that serves breakfast.

Does The Centro Hotel & Residence by Orchardz allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Centro Hotel & Residence by Orchardz.

Does The Centro Hotel & Residence by Orchardz have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to The Centro Hotel & Residence by Orchardz?

The closest major airport to The Centro Hotel & Residence by Orchardz is Batam Batu Besar (BTH-Hang Nadim), which is 7.7 mi away (16 minutes by car). Another top airport is Singapore Changi Airport (SIN), which is around 17.8 mi away.

Are there rooms with balconies that I can book at The Centro Hotel & Residence by Orchardz?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy hill or city views.

The Centro Hotel & Residence by Orchardz Reviews

Reviews

6.6
Rating 10 - Excellent. 2 out of 41 reviews
Rating 8 - Good. 18 out of 41 reviews
Rating 6 - Okay. 10 out of 41 reviews
Rating 4 - Poor. 10 out of 41 reviews
Rating 2 - Terrible. 1 out of 41 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

4.0/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

CLEMENT

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

THE FIRST and THE LAST staying in this so call h

Very disappointing stay, one of the worst experiences. Taxi driver could not know the location and made several rounds before getting to the right place. So call a residence but no cooking utensils at all except one stained pan and one stainless pan but nothing else for cooking. Advertised that there is a swimming pool and in fact NO POOL. We had to ask for toilet roll and waited for TWO days. The bathroom floor was full of water. Really disappointed hotel experiences.
Stayed 3 nights in May 2023

6/10 Okay

Russell

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jan 2020

8/10 Good

Russell

Liked: Staff & service
Stayed 2 nights in Dec 2019

8/10 Good

Yasuo

Traveled with group
Stayed 1 night in Dec 2019

8/10 Good

Mas'elah

Traveled with family
Liked: Cleanliness, room comfort

Quiet surrounding, not for the picky.

The room that I got was on the 3rd floor (highest), no lifts, the fridge was not working, aircon was noisy, the floor was dusty but slippers provided so ok and the swimming pool and gym are not within premises but a very short walk across the street. Breakfast was a let down as I assumed occupancy was very low. Nothing much to explore in the area except for nearby Kepri Mall. Very quiet area for people who wants peace for a change. Maybe can request for a better room. They have commendable guest relation service though.
Stayed 1 night in Dec 2019

8/10 Good

Ismail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Nightmare from the first moment

Very dissappointing the moment want to open the door. Card reader faulty and room key could not open the doors have to wait outside the room for almost half hour before finally open the door. But one leave the room and come back again still having problem with the mechanical key and could not be solve till check out thw next day Room does not supplied with cloth hanger and even the soap!! Tv channel having limited programme with less than 20 channel can be watched
Stayed 1 night in Nov 2019

4/10 Poor

Moonpie

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It is near kepri mall. The only plus point. Other than that.. nothing much
Stayed 1 night in Oct 2019

4/10 Poor

Nordin, Singapore

Disliked: Cleanliness, property conditions & facilities, room comfort

Bad Hotel

Not a good hotel. The breakfast was not a good spread at all. Location is far from city. Bedlinens washed but with sperm and brown stains.
Stayed 1 night in Jul 2019

6/10 Okay

Russell, Singapore

Liked: Staff & service

Good for Golf at Sukajadi

Good as it's local (walkable) to the golf course and massage
Stayed 2 nights in Apr 2019

6/10 Okay

Dalbara

Disliked: Property conditions & facilities
Nothing Great no Amenities and so much to work. Need immediate transport to move around.
Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
There is lizard at the hotel; No water heater in both room until I voiced out my concern since I my child is with me then change me to an apartment, floor not mopped very dirty. Chocked at the master room floor toilet. Hotel are super quite. Not recommended for next visit.
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Swimming pool is far away n hv to cross the road. It is shar
Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2018

8/10 Good

Verified traveler

Clean room with amenities for light cooking and location near to a shopping mall.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2018

6/10 Okay

Haryati

Is ok.
Stayed 1 night in Oct 2018

8/10 Good

Russell, Singapore

Liked: Room comfort

Its a $25 room.

Basic local Indonesian hotel. A little bit shabby in that it needs a coat of paint and new towels - they were wafer thin. On the plus side the rooms are enormous and unusually it has a shower and a bath. Its exactly what you pay for.
Stayed 1 night in Jul 2018

8/10 Good

shu hui

Liked: Staff & service, room comfort

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem in batam

All staff encountered very friendly. Room way bigger than expected. Free shuttle useful. Good value. Local street food is nice aswell. Will return for sure.
Stayed 1 night in Feb 2018

6/10 Okay

Ravindran

Liked: Cleanliness, staff & service
So far good but only when I check in waited an hour ,
Stayed 1 night in Dec 2017

8/10 Good

Nicklaus, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What I paid for, helpful and friendly staff

Got exactly what I paid for & the staff were helpful & friendly. The area is a little inaccessible but hey it’s batam. It’s not that big. 10 to 15 minute ride away from most shopping Malls and golden city.
Stayed 3 nights in Dec 2017

8/10 Good

teoh beng hooi, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Swiming pool and gym separate to hotel must walk

No lift walk by step .got kitchen can cooking.breakfast soso.swim pool must walk across the road gym inside got sauna.
Stayed 1 night in Nov 2017

8/10 Good

Kanzo76, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff

Attentive and very friendly staff. Nice and quiet place to relax and chill.
Stayed 1 night in Nov 2017

4/10 Poor

Tsing, Singapore

Disliked: Staff & service, property conditions & facilities, room comfort
It take 1.5hrs to ferry terminal, nobody able to help and understand my Indian worker requirement. I requested for a nearby hotel to ferry terminal because my staffs Is first time travel to Indonesia.
Stayed 3 nights in Oct 2017