Oakwood Hotel & Apartments Grand Batam places you next to Grand Batam Mall and within a 10-minute walk of BCS Mall. This 217-room, 4.5-star aparthotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking. Located centrally in Batam, it's connected to a shopping center and also close to Nagoya Hill Mall and Harbour Bay Ferry Terminal.
Batam Center Shopping Area - 14 min drive - 8.1 miles
Getting around
Batam Batu Besar (BTH-Hang Nadim) - 25 min drive
Restaurants
‪Marugame Udon & Tempura - ‬2 min walk
‪Liang Sandwich Bar - ‬3 min walk
‪Steak Holycow - ‬1 min walk
‪á2 Food Court - ‬9 min walk
Nature Vegetarian Restaurant
About this property
Oakwood Hotel & Apartments Grand Batam
Oakwood Hotel & Apartments Grand Batam features an outdoor pool, a children's pool, and a gym. There's free parking, and an airport shuttle (available on request) for IDR 250000 per vehicle one-way. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and concierge services. Other amenities at this luxury aparthotel include free WiFi in public areas, meeting rooms, and a banquet hall.
Each apartment is air-conditioned and has an array of amenities, including a refrigerator, an electric kettle, and free bottled water. Guests can expect to find free WiFi and a 32-inch flat-screen TV with cable channels. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a phone, an ironing board, and a desk. Change of towels is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Roundtrip airport shuttle (surcharge) from 6:00 AM to 10:00 PM on request
Ferry terminal shuttle (surcharge)
Car rental
Car recommended
Free self parking on site
Family friendly
Children's pool
Restaurants on site
Oak Bistro
Food and drink
Electric kettle
Paper towels
Refrigerator
Tea bags/instant coffee
Water dispenser
Dining
Daily continental breakfast available 6:00 AM to 10:30 AM for a fee: IDR 300,000 for adults and IDR 150,000 for children
A restaurant
Afternoon tea
Room service (limited hours)
Bedrooms
Premium bedding
Rollaway/extra bed: IDR 500,000 per night
Bathroom
Bathrobes
Free toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Laundry
Laundromat nearby
Work spaces
4 meeting rooms
Desk
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Front entrance ramp
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Smoking not allowed
Services and conveniences
24-hour front desk
Change of bedsheets (on request)
Change of towels on request
Concierge services
Daily housekeeping
Free bottled water
Iron/ironing board
Luggage storage
Multilingual staff
Phone
Location highlights
Connected to a shopping center
In a business district
In a shopping district
Near a health/beauty spa
Near a hospital
Near an outlet shopping mall
Things to do
Children's pool
Cooking classes
Gym
Shopping mall
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
1 building
217 units
22 floors
Banquet hall
Bed sheets changed on request
Built in 2024
Towels (changed on request)
Water dispenser
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Check-out instructions
The host requires you complete the following before checking out:
Return the keys
Access methods
Staffed front desk
Pets
This property doesn't allow pets or service animals
Children and extra beds
Rollaway/extra beds are available for IDR 500000.0 per night
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
Gala Dinner on July 10 per adult: IDR 350000
Gala Dinner on July 10 per child: IDR 175000 (from 6 to 11 years old)
Gala Dinner on July 11 per adult: IDR 350000
Gala Dinner on July 11 per child: IDR 175000 (from 6 to 11)
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Fee for continental breakfast: approximately IDR 300000 for adults and IDR 150000 for children
Airport shuttle fee: IDR 250000 per vehicle (one-way, maximum occupancy 4)
Rollaway bed fee: IDR 500000.0 per night
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in: 3:00 PM—-anytime
Check-out: noon
Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 9120005320129, 55194
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a fire extinguisher.
Additional information about polices, regulations, and more:
Pool access available from 6:00 AM to 10:00 PM.
No cribs or infant beds are available.
Property is also known as
Oakwood & Apartments Batam
Oakwood Hotel & Apartments Grand Batam Batam
Oakwood Hotel & Apartments Grand Batam Aparthotel
Oakwood Hotel & Apartments Grand Batam Aparthotel Batam
Frequently asked questions
What's there to see close to Oakwood Hotel & Apartments Grand Batam?
This aparthotel in Batam is within a 10-minute walk of Grand Batam Mall and BCS Mall. You'll also find Nagoya Hill Mall and Harbour Bay Ferry Terminal within a short drive.
How much does it cost to stay at Oakwood Hotel & Apartments Grand Batam?
As of Aug 21, 2026, prices found for a 1-night stay for 2 adults at Oakwood Hotel & Apartments Grand Batam on Aug 23, 2026 start from $104, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there parking available at Oakwood Hotel & Apartments Grand Batam?
Yes, self parking is offered for free at the aparthotel.
Are there luxury amenities available at Oakwood Hotel & Apartments Grand Batam?
Yes, some luxury features of this aparthotel include an outdoor pool, a restaurant, and concierge services.
Does Oakwood Hotel & Apartments Grand Batam include a casino on the premises?
No, Oakwood Hotel & Apartments Grand Batam doesn't have a casino.
Is there an indoor pool at Oakwood Hotel & Apartments Grand Batam?
No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 10:00 PM.
What amenities will couples enjoy at Oakwood Hotel & Apartments Grand Batam?
There are many amenities for couples at this aparthotel, including a restaurant and an outdoor pool plus some apartments feature a fireplace.
Does Oakwood Hotel & Apartments Grand Batam have a hot tub?
No, there isn't a spa tub at this aparthotel.
Does Oakwood Hotel & Apartments Grand Batam have a restaurant with a breakfast menu?
Yes, Oakwood Hotel & Apartments Grand Batam serves continental breakfast for a surcharge each morning at Oak Bistro.
Will Oakwood Hotel & Apartments Grand Batam allow pets to stay for free?
No, pets and service animals aren't allowed at Oakwood Hotel & Apartments Grand Batam.
Does Oakwood Hotel & Apartments Grand Batam have connecting rooms available?
No, this aparthotel doesn't feature connecting guestrooms.
Where is the closest airport to Oakwood Hotel & Apartments Grand Batam?
The closest major airport to Oakwood Hotel & Apartments Grand Batam is Batam Batu Besar (BTH-Hang Nadim), which is 11.7 mi away (25 minutes by car). Another top airport is Singapore Changi Airport (SIN), which is around 15.3 mi away.
Are there rooms with balconies at Oakwood Hotel & Apartments Grand Batam?
Yes, some apartments at this aparthotel offer either a balcony and a terrace where guests can enjoy city views.
Oakwood Hotel & Apartments Grand Batam Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Hotel is right next to the Grand Batam Mall (with direct access) and about 10 - 15 min drive from Harbor Bay ferry terminal. Hotel is very clean, staff who checked us in, Sheryn, was very friendly. We were given early check-in and a complimentary room upgrade on the highest floor! Breakfast buffet spread was good and food was tasty. 10/10 would recommend and stay here again in future!
Excellent hotel and extremely cooperative staff. Excellent location and a being a new hotel everything was in shape . The restaurant manager Ms. Salsa has been so warm & welcoming. Really an asset to have people like her around. I have repeated this hotel & it’s always a pleasure staying with them.
This place is the best in terms of location to Batam grand mall. Just literally a stone throw. Easy access to other parts of Batam as well. Nearby filled with massage and salons. Hotel was clean and spacious.
Wee Teik
Stayed 2 nights in Mar 2026
Verified review
10/10 Excellent
Suresh
Dec 25, 2025
Liked: Cleanliness, amenities, communication
Clean room, convenience, friendly and responsive staff
Suresh
Stayed 3 nights in Dec 2025
Verified review
8/10 Good
Jacqueline
Jan 26, 2026
Liked: Amenities, property conditions & facilities, communication
The 3 best parts were;
1) its right next to a well tenanted mall and old food streets across the roads; directly connected to mall via lift on 8 floor(need to transfer)
2) rooms were relatively well maintained
3) breakfast has a very wide variety of food. Coffee machine has decent coffee
Terence
Stayed 2 nights in Mar 2026
Verified review
8/10 Good
Ju Jun
Dec 28, 2025
Liked: Cleanliness, amenities, communication
Smooth check-in and check-out.
Ju Jun
Stayed 1 night in Dec 2025
Verified review
10/10 Excellent
Siti
Oct 5, 2025
Clean room, friendly staff and mall just 5 min walk.
Siti
Stayed 1 night in Oct 2025
Verified review
10/10 Excellent
Shahril
Feb 10, 2026
Liked: Cleanliness, amenities, communication
Everything was good..
Shahril
Stayed 2 nights in Jan 2026
Verified review
10/10 Excellent
Siti Fatimah
Dec 4, 2025
Liked: Cleanliness, room comfort, communication
Salsa the frontdesk staff was very friendly and accomodating. Hotel is so near to mall very easy to move around with kids.
Siti Fatimah
Stayed 1 night in Dec 2025
Verified review
10/10 Excellent
Jonathan
Nov 3, 2025
Liked: Cleanliness, amenities
Great room, clean and nice bed
Jonathan
Stayed 1 night in Nov 2025
Verified review
10/10 Excellent
SengKee Joseph
Sep 13, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
great location with Astro Food Court just opposite.
SengKee Joseph
Stayed 1 night in Sep 2025
Verified review
10/10 Excellent
JAMES
Apr 23, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the property and loved the staff
JAMES
Stayed 1 night in Apr 2025
Verified review
8/10 Good
Nur Mohammed
Feb 12, 2026
Liked: Cleanliness, amenities, communication
As usual. Cleanliness is excellent. Amenities etc. The staff are awesome! We feel welcome everytime. Keep it up.
Nur Mohammed
Stayed 3 nights in Jan 2026
Verified review
10/10 Excellent
Mohamed Zahril
Nov 16, 2025
Liked: Cleanliness, room comfort, communication
a big mall nearby
Mohamed Zahril
Stayed 2 nights in Nov 2025
Verified review
10/10 Excellent
Verified traveler
May 12, 2025
Liked: Cleanliness, room comfort, communication
The check in was smooth and the property is well kept.
Verified traveler
Stayed 2 nights in May 2025
Verified review
10/10 Excellent
Yong Jian
Sep 20, 2025
Liked: Cleanliness, property conditions & facilities, communication
next to mall, lots of food around, complimentary layer cake