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Hana Hotel

3.0 star property

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Photo gallery for Hana Hotel

Interior entrance
Reception
Deluxe Room | Desk, free WiFi
Hallway
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
Komplek Business Center Blok IV No. 17, Nagoya, Lubuk Baja, Batam, 29444
  • Place, Nagoya Hill Mall
    ‪7 min walk‬
  • Place, Grand Batam Mall
    ‪17 min walk‬
  • Place, BCS Mall
    ‪4 min drive‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪29 min drive‬

Room options

View all photos for Superior Room

Superior Room | Desk, free WiFi

Superior Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Desk, free WiFi

Deluxe Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Room

Family Room | Desk, free WiFi

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Twin Room, 1 Bedroom

Standard Twin Room, 1 Bedroom | Desk, free WiFi

Standard Twin Room, 1 Bedroom

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Room

Desk, free WiFi

Superior Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Double Room

Desk, free WiFi

Deluxe Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Twin Room, 1 Bedroom

Desk, free WiFi

Standard Twin Room, 1 Bedroom

  • Sleeps 2
  • Free WiFi

About the neighborhood

Batam

Nagoya Hill Mall is a short stroll from Hana Hotel, and other popular attractions like Grand Batam Mall are within a mile (2 km). This 61-room, 3-star hotel has free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Nagoya Hill Mall - 7 min walk - 0.4 miles
  • Grand Batam Mall - 17 min walk - 0.9 miles
  • BCS Mall - 4 min drive - 1.4 miles
  • Batam Centre - 15 min drive - 8.8 miles
  • Batam Center Shopping Area - 15 min drive - 8.8 miles

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 27 min drive

Restaurants

  • ‪Warung Guling Pak Made - ‬4 min walk
  • ‪Sop Ikan Dju Dju Baru - ‬1 min walk
  • ‪Yong Kee Istimewa Soup Seafood - ‬1 min walk
  • ‪Warung Makan Samping Kali - ‬4 min walk
  • ‪Kedai Kopi Dju-Dju - ‬2 min walk

About this property

Hana Hotel

At Hana Hotel, guests have access to free WiFi in public areas, a business center, and a terrace. You can take advantage of free parking, along with an airport shuttle during limited hours for IDR 120000 per person roundtrip. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. This hotel also has laundry facilities.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer free toiletries and slippers. Other standard amenities include coffee makers and desks.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) during limited hours
  • Free self parking on site

Food and drink

  • Free breakfast available
  • A restaurant

Restaurants on site

  • Hana

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Terrace

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: IDR 200000.0 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: IDR 120000 per person (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hana Hotel Batam
Hana Batam
Hana Hotel Hotel
Hana Hotel Batam
Hana Hotel Hotel Batam

Frequently asked questions

Is a free cancellation option available at Hana Hotel?

Hana Hotel offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

What can I see near Hana Hotel?

This hotel is located in Batam, a short 8-minute walk from Nagoya Hill Mall and also 20 minutes on foot from Grand Batam Mall. You'll also find Harbour Bay Ferry Terminal and Batam Center Shopping Area within a short drive.

Is there parking available at Hana Hotel?

Yes, self parking is offered for free at the hotel.

Does Hana Hotel have a casino?

No, Hana Hotel doesn't have a casino.

Is there an indoor pool at Hana Hotel?

No, there is no indoor pool at this hotel.

Is Hana Hotel good for couples?

Couples staying at this hotel will appreciate amenities like 24-hour room service and slippers as well as a restaurant.

Does Hana Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hana Hotel feature a restaurant that includes a breakfast menu?

Yes, Hana Hotel serves free breakfast at Hana.

Does Hana Hotel allow pets to stay for free?

No, pets aren't allowed at Hana Hotel.

Does Hana Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hana Hotel?

The closest major airport to Hana Hotel is Batam Batu Besar (BTH-Hang Nadim), which is 11.5 mi away (27 minutes by car). Another top airport is Singapore Changi Airport (SIN), which is around 14.5 mi away.

Are there rooms with balconies at Hana Hotel?

No, there aren't any guestrooms at Hana Hotel that offer a balcony.

Hana Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 16 out of 57 reviews
Rating 8 - Good. 26 out of 57 reviews
Rating 6 - Okay. 9 out of 57 reviews
Rating 4 - Poor. 4 out of 57 reviews
Rating 2 - Terrible. 2 out of 57 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Toshiyuki

Liked: Staff & service, property conditions & facilities
Good enough for price. Will probably stay again.
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Ravindran

Disliked: Cleanliness, property conditions & facilities, room comfort
Once I check-in inside the room I got kerosene smell and few cockroaches moving around. Also the air con not working. I called the receptionist after 15mins somebody comes cannot settle the air con problem. Again 2nd person check air con also cannot settle. Then 3rd person came then settle the air con problem. I'm quite disappointed the service and the room as well. I think the hotel need to check the room before somebody check in all in order. Thank you Regards
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel sehr gepflegt guter Service und nette Mitarbeiter. Bin sehr zufrieden und würde wieder dort hin gehen.
Stayed 4 nights in Sep 2024
Verified

6/10 Okay

Kok Keong David

Liked: Property conditions & facilities, room comfort
Convenient location. Clean and comfortable room. Breakfast simple
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Rajakumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for budget stay
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Syed

Liked: Staff & service
Disliked: Cleanliness
Short trip to Batam while staying in Johor for business
Stayed 1 night in Jul 2019
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service
No room available. Manager gave a Romney in other hotel not so good (no lift and no breakfast).
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rien à redire Parfait 👍 Bien à tout niveau Très propre et moderne
Stayed 3 nights in Jun 2019
Verified

2/10 Terrible

Sok Li Shirley

Liked: Staff & service
Disliked: Cleanliness, room comfort

Unpleasant Stay

Very unpleasant stay. Heater not hot. Pillow too hard. Cockroaches can be seen everywhere in the room! Told the reception but they do nothing about it
Stayed 1 night in May 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Cockroaches infested room

there are a lot of cockroaches in the room.
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Hana

Bathroom super small, pillows hard.
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Towel given not really cleaned, location is good but lots of pickpockets near crowded area
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Strongly recommend

Room is clean and there is a lift. Morning breakfast is good and the surrounding has many POIs.
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good!
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall 4.5/5

Had an amazing stay. Very clean in the room interior.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Chng

Clean rooms

The room was clean & comfortable. Not very spacious but definitely good value for money - you get what you pay for. Responsive & polite service staff. Choice of cable TV channels reasonable. The best part is that it’s conveniently located (within walking distance to the NED). Lots of eateries located nearby to choose from. It’s also not too far from BCS & Nagoya Hill shopping mall so you could grab a taxi for 50K Rupiah one way or opt for a motorcycle instead.
Stayed 1 night in Aug 2018
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Good location

Clean in the room but shocking experience in the toilet, many coaches hidden under toilet bowl cover and crawling around toilet bowl ! Big and small coaches. I'm staying at level 4 room.
Stayed 1 night in Aug 2018
Verified

8/10 Good

johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable and clean

Would recommend this hotel when comes to low price and cleanliness.
Stayed 2 nights in Apr 2018
Verified

10/10 Excellent

kay soon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is nice, location is good.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place but could be better! Thanks.

booked 3 rooms. 2 of the rooms was ok but the other 1 room has this weird smell and the bedsheet looks dirty and a little bit of stain. but that’s not a big problem anyway cause i enjoyed staying there and fyi, this is the second time i stayed there. this is a good budget hotel and hotel looks really really good. thanks.
Verified

6/10 Okay

Beh Jia jun

Disliked: Cleanliness, property conditions & facilities, room comfort
OK only
Stayed 1 night in Jan 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend stay at Hana Hotel

Overall it was a pleasant stay. However, the restaurant should be opened long hours during the weekends and room service for food should be available 24 hours.
Stayed 1 night in Jan 2018
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great place central
Stayed 3 nights in Oct 2017
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good place safe clean
Stayed 7 nights in Oct 2017
Verified

8/10 Good

Keane

Liked: Staff & service, property conditions & facilities, room comfort
generally clean. however my room have cockroaches crawling around the wall. toilet had a damp smell too.
Stayed 3 nights in Oct 2017