Everything was new and clean with helpful and friendly staff.
It is located strategical in the heart of Catalunya. Easily access to all public transportation, restaurant, and supermarket.
The hotel is excellent! Clean, great location, excellent breakfast, helpful staff
This is my second visit to the Negresco Princess because I had a five star experience the first time and their many other positive reviews attest to the level of comfort here. I am writing this review because, as a frequent international traveler, I always find it most helpful to know how a hotel will handle a problem situation if/when it arises. In my case the mechanism to my door lock jammed after midnight during a full occupancy night and I was left no choice but to wait in the lobby for two hours while the night desk gentleman, Juan Manuel, searched for a locksmith. During my wait he offered me many apologies as well as beverages from the bar (which I was too sleepy to accept) and he kept checking on me to ensure I was doing ok. The locksmith was able to get me into my room at around 2:30am. The next morning the front office manager Miriam Antin apologized again and offered me a full refund of the room or an extra day stay (I took the extra day). I also received a kind note of apology with some delicious truffles and champagne in my room that afternoon. Unfortunately the lock jammed again a day later and it took the on-property technician about two hours to fix it. I was immediately offered another room which I took. Throughout both incidences Miriam and her excellent staff bent over backwards to make up for any inconvenience the two lockouts may have caused me and as a result I highly recommend this hotel for its outstanding customer service. Thank you Miriam and Co!
Overall a great place to stay. Friendly staff, good breakfast, just need to get the cleaning staff better vacuum cleaners. Seems like the hallway carpets never really got clean. A few things could use some tlc like the pool deck,sauna, and gym areas. Hotel restaurant isn’t the greatest. However great location walkable to mostly everything you’ll wanna do in Barcelona and close to Aerobus stop.
we recently stayed at this hotel for 4 nights, overall the staff there are nice, but there is always something not quite right and makes us feel mehhhhh ..... long story short, we upgraded the room with breakfast through orbit, but was told we have to pay extra to have breakfast, so we did and got bad diarrhea and stomach every morning after breakfast. since i wasn't feeling well, i asked if i can take some breakfast upstairs to eat in bed, the answer was NO. last day we had to leave early and they wont let us cancel our breakfast either, we were given a small plastic box to take some food. (it was nice of the staff to provide the container we did really appreciated, however since we paid for 2, shouldn't we get 2 small containers?) they also did not provide enough information about the commute to airport, there was no taxi sue to taxi strike and when we asked them how to get to airport, no shuttle option were proivded, they said metro with transfrer or Renfe with airport shuttle, we almost missed our flight becoz it took us almost 1.5 hours for Renfe with TRANSFER! and another 15-20 mins of airport shuttle from T1 to T2!... we left more than 3 hours prior to our flight and had to rush everything! but to be fair, the staff were nice, just that their help isn't much helpful...
Really nice hotel, enjoyed all the 4 days I stayed. Really recommend on this hotel! 👍
Nice hotel, rooms clean really greet location,convenient to all
The hotel staff was amazing. The young man (I think Adam) that helped us from the taxi to our room and was always helpful with the whole family. The breakfast was excellent the view from the roof is spectacular.
Very attentive staff, great location, and clean, modern rooms.
This hotel was perfect. Steps away from all the historic attractions of Barcelona. The rooftop terrace and pool were gorgeous. Good drinks and food. The room was very comfortable. Staff was friendly and helpful. We couldn't have picked a better hotel.
Located in Eixample, Negresco Princess is adjacent to Casa Calvet and within a 5-minute walk of other popular sights like Teatre Museu El Rei de la Magia. This 128-room, 4.5-star hotel welcomes guests with a bar/lounge, an outdoor pool, and free in-room WiFi. Centrally located in Barcelona, the hotel is connected to the convention center and also a short walk from Tivoli Theatre and Espai Volart.
Start each morning with continental breakfast, available for a fee from 7:00 AM to 11:00 AM. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.
Negresco Princess's 128 soundproofed rooms provide safes, phones, and desks. Guests can expect to find free WiFi and flat-screen TVs. Bathrooms have hair dryers and free toiletries.
At Negresco Princess, guests have access to an outdoor pool, free WiFi in public areas, and coffee in a common area. Offsite parking is available for a fee. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this beach hotel include express check-in and a terrace.
Everything was new and clean with helpful and friendly staff.
It is located strategical in the heart of Catalunya. Easily access to all public transportation, restaurant, and supermarket.
Dear guest, Thank you very much for investing your time in leaving us your opinion about the hotel. We will be happy to welcome you again in the next few occasions. Kind regards,
The hotel is excellent! Clean, great location, excellent breakfast, helpful staff
Dear Guest, Thank you for taking the time to rate your experience after your recent stay with us at Negresco Princess. Kind regards,
Dear Guest, Thank you very much for taking the time to rate your experience after your recent stay with us at Negresco Princess. Looking forward to welcome you back again! Kind regards,
This is my second visit to the Negresco Princess because I had a five star experience the first time and their many other positive reviews attest to the level of comfort here. I am writing this review because, as a frequent international traveler, I always find it most helpful to know how a hotel will handle a problem situation if/when it arises. In my case the mechanism to my door lock jammed after midnight during a full occupancy night and I was left no choice but to wait in the lobby for two hours while the night desk gentleman, Juan Manuel, searched for a locksmith. During my wait he offered me many apologies as well as beverages from the bar (which I was too sleepy to accept) and he kept checking on me to ensure I was doing ok. The locksmith was able to get me into my room at around 2:30am. The next morning the front office manager Miriam Antin apologized again and offered me a full refund of the room or an extra day stay (I took the extra day). I also received a kind note of apology with some delicious truffles and champagne in my room that afternoon. Unfortunately the lock jammed again a day later and it took the on-property technician about two hours to fix it. I was immediately offered another room which I took. Throughout both incidences Miriam and her excellent staff bent over backwards to make up for any inconvenience the two lockouts may have caused me and as a result I highly recommend this hotel for its outstanding customer service. Thank you Miriam and Co!
Overall a great place to stay. Friendly staff, good breakfast, just need to get the cleaning staff better vacuum cleaners. Seems like the hallway carpets never really got clean. A few things could use some tlc like the pool deck,sauna, and gym areas. Hotel restaurant isn’t the greatest. However great location walkable to mostly everything you’ll wanna do in Barcelona and close to Aerobus stop.
Dear Guest, Thank you very much for choosing Negresco Princess Hotel for your stay and taking the time to share your experience with us. We are truly pleased to know that you enjoyed your time in the hotel and the surrounded area. Looking forward to welcome you back again! Warmest regards,
we recently stayed at this hotel for 4 nights, overall the staff there are nice, but there is always something not quite right and makes us feel mehhhhh ..... long story short, we upgraded the room with breakfast through orbit, but was told we have to pay extra to have breakfast, so we did and got bad diarrhea and stomach every morning after breakfast. since i wasn't feeling well, i asked if i can take some breakfast upstairs to eat in bed, the answer was NO. last day we had to leave early and they wont let us cancel our breakfast either, we were given a small plastic box to take some food. (it was nice of the staff to provide the container we did really appreciated, however since we paid for 2, shouldn't we get 2 small containers?) they also did not provide enough information about the commute to airport, there was no taxi sue to taxi strike and when we asked them how to get to airport, no shuttle option were proivded, they said metro with transfrer or Renfe with airport shuttle, we almost missed our flight becoz it took us almost 1.5 hours for Renfe with TRANSFER! and another 15-20 mins of airport shuttle from T1 to T2!... we left more than 3 hours prior to our flight and had to rush everything! but to be fair, the staff were nice, just that their help isn't much helpful...
Dear guest, Thank you very much for having taken your time to make us aware of your concerns. It is our pleasure to know you appreciated our customer service. We work very hard to ensure everything is as it should be. Our dedication to our guests, makes us extremely proud to be part of such a wonderful team. On another hand, I regret that your stay at Negresco Princess Hotel did not live up with your expectations and I request you to accept our sinceres apologies. Your comments have been taken on board and it is only with constructive feedback that we can always improve our facilities and services. We would like to let you know that the departments involved are informed of your concerns. I am really sorry to read that the taxi strike has ruined your stay in Barcelona. The hotel does not provide shuttle service due to the fact that we are in the city centre and transportation is quite accessible. I sincerely hope to have the chance to welcome you back again to give an entirely spotless experience. Kindest Regards
Really nice hotel, enjoyed all the 4 days I stayed. Really recommend on this hotel! 👍
Dear Eliran, Thank you very much for choosing Negresco Princess Hotel and taking the time to share your experience with us. We are really glad to know that we met your expectations and everything went perfect for you during your stay. Looking forward to see you again! Kindest regards,
Nice hotel, rooms clean really greet location,convenient to all
Dear Amy, Thank you for choosing Negresco Princess Hotel and share your experience with us. We are really happy to know that you enjoyed your stay and that we met your expectations. We look forward to seeing you again, in a near future! Kind regards,
Dear guest, Thank you very much for investing your time in leaving us your opinion about the hotel. We will be happy to welcome you again in the next few occasions. Kind regards,