Hotel HCC Lugano3.0 out of 5.0
Recent guest reviews
Can't fault this hotel at all. The thing I remember most is the lady at reception being very helpful and friendly in explaining the area. The hotel served a delicious breakfast. The rooms were modern and very clean and location was great. Would stay here again.
Very nice hotel. Room was large and spacious. Bed very comfortable. Bar staff attentive and friendly. Bar offered very reasonably priced and tasty meals. Front desk staff very helpful and stored luggage due to early arrival. Bit disappointed that the pool was closed and they need more organisation and information when arranging different shuttle buses.
Close to two metro stations - we used Poble Sec. Walking distance to Magic Fountains, Las Ramblas & even a bus stop on the red route Bus Touristique! Clean, comfortable, not high end but everything you need including room safe & mini bar (as usual expensive), fridge can be used for your own water etc. Serve staff excellent - room cleaned & made up every day by delightful lady (floor 5). Reception staff friendly & speak several languages. Breakfast continental, nice selection of fresh fruit, breads, cheese & meats, also scrambled egg, smoked bacon & mini sausages! Served till 11am - great on holiday! Amazing gin cocktail bar round corner & good restaurants in walking distance.
Close to everything! Airport, 2 Metro Placa d Espanya & Poble Sec 10 minutes walk. Bus stop , laundry, convenient shop just infront of the hotel. About Euro 8 to take taxi to La Rambla or El Corte Ingles dept store. Good restaurants around. Big rooms, very clean, new fittings, fast wifi, buffet continental not much hot food. Friendly Smart staff speaks English well. Exceptional service to mention Mr James-night shift staff. We book another night because of the overall impression. Highly recommended for Business or short stay, First time traveller, Those catching a Cruise & couples. They do not have a family room. double occupants the most.
The room was nice, modern, clean and in a good location. The only criticism is that there were no tea or coffee making facilities and the staff struggled a bit when we ordered a tea at the bar area. Plenty of variety for the buffet breakfast. I would recommend this hotel for short breaks.
This hotel is very well located, close to the metro station and Plaza Espana, just a short walk to either side. On arrival we we were served a Cava drink. We later organized a small Birth Day celebration and as a courtesy we received a bottle of Cava, it was a pleasant surprise. The rooms were clean and comfortable, staff friendly and helpful. On arrival we left our luggage on storage free of charge. I left behind a jacket and they agreed to storage it for 1 month to be picked up by a friend. I highly recommend this hotel.
this comfortable hotel is close to the Arena and Plaza Espana has very friendly staff, and a nice big breakfast. room is sufficient as we were just there to sleep. Hint: if you need to print out boarding passes out vouchers, the from tbh desk was more than happy to oblige.
Solid hotel. Rooms are clean. The hotel has a great location--close to 2 subways and a 25 minutes to the ramblas. The Staff was friendly and helpful. Good breakfast as well. Would definitely come back.
The hotel is well located between two metro stations (5-10 minute walk to either) and is about the same distance to sights like Palau Nacional and the Magic Fountains. Check-in / check-out was a smooth process and the reception staff made us feel welcome every time we entered the hotel. Our issues were isolated solely towards the room, particularly the cleaning. Upon arrival at our room we were slightly disappointed travelling as a couple to receive a room with two separate (but pushed together) single beds. Bed size aside the linen on one had marks and when changed the following day the second bed had marks on the sheets. We also noticed that one of our toiletry bags left in the bathroom had been moved and was unzipped. Furthermore the second key we left in the room was removed by cleaner and a new key had to be collected from reception.
I was here with a group (around 7 rooms) in July of 2016 (so I'm writing this about a year after I stayed there) . We had a very easy check in, elevator was slow but the stairs were easy. The room and bathroom were small but clean and new. The breakfast was really expansive and good, the best part of the hotel. The location is great, with fairly easy access to the metro. Would go again.
Reviews from Trip Advisor
94% of guests recommend this hotelTotal of 361 reviews