Skip to main content
Beginning of main content

Axel Hotel Barcelona & Urban Spa - Adults Only

4.0 out of 5.0

Recent guest reviews

It was good in every way room was clean and comfortable. Staff was nice. They called and asked if all was good we told them the overhead light was not working and we wanted 2 extra pillows but that never happened. The only negative I can mention.

I cam on holiday for my 34 yo bday. I was traveling alone. From the moment I arrived the female employee ( I forgot her name) was very nice and spoke both English and Spanish and we were able to figure out what would work for me during my stay. There was one night that there was an altercation between two other guests that was kind of violent and loud on the 5th floor. This was right after the Catalonian separation so I didnt know what exactly was going on. I remained quiet and didnt move. After about 2 hours and despite the screaming I figured it wasnt clearly a huge threat so I went down stairs. Victor was amazing and understood my concerns and upgraded my room to the 7th floor. He assured me all threats to the hotel were non existent but understood my concern and wanted to go above and beyond and upgrade me to a nicer room. That wasnt necessary but was very nice of him and the hotel to think of everyone. He volunteered to come up and help me pack if I was still scared or intimidated, but I was albe to move on my own to the new room. The facilities are a 7/10 and the team that works there is a 10/10. Good job. will return on my next trip

Good location. Overnight stay. They had a drag show in the hotel.

This place is great clean fun at the rooftop bar close to everything. Def should be only all gay but what can you do. The one thing I would change is the front staff that think to highly of themself not all but def the morning shift with the exception of the girl. It's like please you work front desk granted they never spoke with me but just saw how they treated others. The rest of the staff is fantastic especially the roof top crew

great hotel and staff . not the first time . located great . they gave us free uppgrade thnx for that . and vp amneties . so all was great but few things

Rooms were comfortable. Service was professional. I loved the rooftop bar and the pool was fun during the day. I also had a great massage from Martin. Highly recommended!

Barcelona is a beautiful, fun-filled city and staying in the right location is very important. This hotel has that as well as the right vibe, with an edgy-ness to it. I really did feel very comfortable at this hotel that I stayed at for 7 nights. I would come back again.

The hotel is in a convienent location and interior is modern. The neighborhood is quiet with many restaurants and supermarkets within walking distance. Service is good. The only complaint is that they don't have a business center.

After check in we napped and showered. In the morning i noticed a huge puddle and mentioned it to the staff. We went about our day and at night showerd, again a huge water mess. I asked 4 times in a 6 day trip for service or different accommodations. I'm still not sure if it was repaired but we never moved rooms or were compinsated for the subpar accommodations. The rooftop hot tub was also turned off, bed uncomfortable, they don't use sheets for some reason,and the gym needs updating.

Although clean and comfortable, the hotel fails to display that it caters mainly to the gay community, thus making the decoration in the lobby and especially in the rooms absolutely non family friendly.

Gay emphasis. Strong statements! Almost pornographic. OK if you are gay - offensive if not. - Management offered free breakfast due to extreme long delay, then re-niggled on offer!

Excellent. The staff very friendly and the room in excellent presentation and ubicado on very good area and close to everything with very good transportation close to the hotel. I recommend it.

Great hotel/experience right on the mark for the 4 stars. Great location. Was surprised to find that this was tailored to the gay crowd, not there is anything wrong with that, but Orbitz should have indicated before we walked in the door. That being said was a pleasant experience. The spa, different operator, leaves a bit to be desired. More like a 3 star experience there. Tried to up sell us on a better room, but stuck with the original and was good as was in the back and quieter after our long journey/jet lag. They do allow smoking in the outdoor areas, typical of the local, roofdeck and 2nd floor patio. Should request room away from those if the smoke is an issue. Otherwise great. lots immediately surrounding and centrally located for touring the city.

We were "upgraded" to a room with no view, except of the "smokers" area. Although the room was smoke free it always smelled of smoke, but worse, it always had a sewer type. Who knows where it cam from. This has been a source of a lot of critisisms on line. The "queen' bed was uncomfortable and was really to twins taped together. It's a great location however. I wouldn't stay there again.

Monica at the hotel's restaurant was very kind and helpful. The food was excellent. Room air condition did not work. When I informed the front desk staff- they where not helpful. A partial refund would be nice. The roof top bar was beautiful. Good bar staff.

Hotel staff doesnt care about guests. I tried to checkin and they almost sent me to another hotel because front desk agent was busy twking care of his friend. Hotel charges for breakfast, spa and everysingle thng. Rooms are small and if they advertize their spa, they should be included for guests. Elevators are outdated and lobby space is small.

Great location. The room only had one chair, could use a more conformable one. Not bath matt for slipper shower. Needed one, not available. Staff was great, and all spoke English.

My first time in Barcelona and I had high expectations. The city and The Axel Hotel surpassed those expectations. The rooms were comfortable and clean. The staff was friendly and very helpful. The spa and amenities were wonderful. The location was perfect. The marketing rep for the hotel joined us at Sky Bar and really made us feel at home. She was lovely and fun! I will definitely stay at this hotel again!

Our cruise ship departed from Barcelona. We loved the hotel's location and wonderful staffs. The room was very comfortable . We would stay at this hotel again on our next visit.

Great location and very courteous/polite staff. Does require some updates. Stayed at this hotel several years ago and for some reason it seems the music was a bit louder in the lobby than I recall….maybe it's just me!

Aribau 33 Barcelona Barcelona

Hotel highlights

  • Walking distance to Casa Batllo and Placa de Catalunya
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Eixample, Axel Hotel Barcelona & Urban Spa - Adults Only is a leisurely stroll from popular sights such as Casa Batllo and Placa de Catalunya. This 4-star hotel has 105 guestrooms and offers a full-service spa, an outdoor pool, and an indoor pool. It's in central Barcelona and also close to Palau de la Musica Catalana and Sagrada Familia.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with room service. For your convenience, breakfast is available for a fee.


Rooms

All of Axel Hotel Barcelona & Urban Spa - Adults Only's 105 rooms are soundproofed and have an array of amenities, including minibars, safes, and phones. Plasma TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, designer toiletries, bathrobes, and slippers. Desks are also standard.


Property features

Axel Hotel Barcelona & Urban Spa - Adults Only features a full-service spa, an indoor pool, and an outdoor pool. Self parking is offered for EUR 24.00 per day. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this adults-only hotel include a health club, a sauna, and a rooftop terrace.

Room options

Premium Double Room

King 1 | Sleeps 2

Single Room

Twin 1 | Sleeps 1

Premium Double Room Single Use

Twin 1 | Sleeps 1

Axel Single

King 1 | Sleeps 1

Guest reviews for Axel Hotel Barcelona & Urban Spa - Adults Only

Everyone (11) Couples (24) Business (1) Family (2) Other (30) Friends (5)
4

all good great location and very friendly and prof

Everyone

It was good in every way room was clean and comfortable. Staff was nice. They called and asked if all was good we told them the overhead light was not working and we wanted 2 extra pillows but that never happened. The only negative I can mention.

By , from la on Nov 29, 2017

Review comment responded on Dec 2, 2017

Dear Peter, Thank you very much for your review. We are sorry to hear about the inconveniences you experienced during your last stay, which were not taken care of by a member of our staff, we really apologise about this. We will be glad if you could offer us a second chance to show you that the hotel offers very good facilities and service standards. Kindest Regards Marc - Hotel Manager

4

very nice team that works there, very accomodating

Couples

I cam on holiday for my 34 yo bday. I was traveling alone. From the moment I arrived the female employee ( I forgot her name) was very nice and spoke both English and Spanish and we were able to figure out what would work for me during my stay. There was one night that there was an altercation between two other guests that was kind of violent and loud on the 5th floor. This was right after the Catalonian separation so I didnt know what exactly was going on. I remained quiet and didnt move. After about 2 hours and despite the screaming I figured it wasnt clearly a huge threat so I went down stairs. Victor was amazing and understood my concerns and upgraded my room to the 7th floor. He assured me all threats to the hotel were non existent but understood my concern and wanted to go above and beyond and upgrade me to a nicer room. That wasnt necessary but was very nice of him and the hotel to think of everyone. He volunteered to come up and help me pack if I was still scared or intimidated, but I was albe to move on my own to the new room. The facilities are a 7/10 and the team that works there is a 10/10. Good job. will return on my next trip

By , from San Diego on Nov 5, 2017

Review comment responded on Nov 7, 2017

Dear David, Thank you very much for your opinion and for sharing it with other travellers. It is good to know that our customers are satisfied with the hotel facilities and service. Axel Hotel Barcelona is synonymous with quality and what matters the most to us is that our clients have a pleasant stay in our hotel. We hope to see you again in any of the Axel Hotels soon. Best regards. Marc - Hotel Manager Axel Hotel Barcelona

3

nice hotel good location

Everyone

Good location. Overnight stay. They had a drag show in the hotel.

By on Nov 3, 2017

Review comment responded on Nov 7, 2017

Dear guest We really appreciate your review about your stay. We hope you enjoyed your time in Barcelona and it will be a pleasure to host you again in the near future. Yours Sincerely, Marc - Hotel Manager Axel Hotel Barcelona

5

great hotel

Everyone

This place is great clean fun at the rooftop bar close to everything. Def should be only all gay but what can you do. The one thing I would change is the front staff that think to highly of themself not all but def the morning shift with the exception of the girl. It's like please you work front desk granted they never spoke with me but just saw how they treated others. The rest of the staff is fantastic especially the roof top crew

By , from new york ny on Oct 15, 2017

Review comment responded on Oct 18, 2017

Dear Grey, We really appreciate your review. We will take some actions in regards to your comments in order to improve our service. We will be glad if you could give us a second chance to show you that we take our customers comments very seriously. It will be a pleasure to host you again in the near future. Yours Sincerely, Marc - Hotel Manager Axel Hotel Barcelona

4

very good but can be perfect

Everyone

great hotel and staff . not the first time . located great . they gave us free uppgrade thnx for that . and vp amneties . so all was great but few things

By , from tel aviv on Aug 21, 2017

Review comment responded on Aug 23, 2017

Dear customer, We really appreciate your review and we are glad to know you are satisfied with your stay and the staff. We will take some actions in regards to your comments in order to improve our service. We will be glad if you could give us a second chance to show you that we take our customers comments very seriously. It will be a pleasure to host you again in the near future. Yours Sincerely, Marc - Hotel Manager Axel Hotel Barcelona

5

nice place in a great location

Everyone

Rooms were comfortable. Service was professional. I loved the rooftop bar and the pool was fun during the day. I also had a great massage from Martin. Highly recommended!

By on Jul 17, 2017

Review comment responded on Jul 19, 2017

Dear customer, We really appreciate your positive review about your stay. We hope you enjoyed your time in Barcelona and it will be a pleasure to host you again in the near future. Yours Sincerely, Marc - General Manager Axel Hotel Barcelona

4

in the heart of barcelona and the gay district

Everyone

Barcelona is a beautiful, fun-filled city and staying in the right location is very important. This hotel has that as well as the right vibe, with an edgy-ness to it. I really did feel very comfortable at this hotel that I stayed at for 7 nights. I would come back again.

By , from San Francisco on May 4, 2017

Review comment responded on May 5, 2017

Dear Karla, First of all I would like to thank you for staying with us during your last visit in Barcelona. Also thank you for your opinion and for sharing it with all the travelers. Your opinion is very helpful for us and we are happy to know you are satisfied with the hotel and the service provided. We hope to see you again very soon Marc - General Manager Axel Hotel Barcelona

5

great hotel in barcelona

Everyone

The hotel is in a convienent location and interior is modern. The neighborhood is quiet with many restaurants and supermarkets within walking distance. Service is good. The only complaint is that they don't have a business center.

By on Feb 26, 2017

Review comment responded on Feb 27, 2017

Dear Customer First of all I would like to thank you for staying with us during your last visit in Barcelona. Also thank you for your opinion and for sharing it with all the travelers. Your opinion is very helpful for us and we are happy to know you are satisfied with the hotel and the service provided. I would like to point out though, that there is indeed a business center on the first floor with to computers available to our customers 24 hours. We hope to see you again very soon Marc - General Manager Axel Hotel Barcelona

2

leaking shower

Everyone

After check in we napped and showered. In the morning i noticed a huge puddle and mentioned it to the staff. We went about our day and at night showerd, again a huge water mess. I asked 4 times in a 6 day trip for service or different accommodations. I'm still not sure if it was repaired but we never moved rooms or were compinsated for the subpar accommodations. The rooftop hot tub was also turned off, bed uncomfortable, they don't use sheets for some reason,and the gym needs updating.

By , from Los Angeles on Feb 15, 2017

Review comment responded on Feb 17, 2017

Dear Customer, Thank you very much for your review. We are sorry to hear about the inconveniences you experienced during your last stay due to the features in the bathroom and the bedroom. We will take some actions in regards to your comments in order to improve our service and we will be glad if you could offer us a second chance to show you that the hotel offers very good facilities and service standards. We would like to welcome you again in the future. Kindest Regards Marc - General Manager

3

info missing

Families

Although clean and comfortable, the hotel fails to display that it caters mainly to the gay community, thus making the decoration in the lobby and especially in the rooms absolutely non family friendly.

By , from Denver,CO on Feb 5, 2017

Review comment responded on Feb 7, 2017

Dear Alex, Thank you for your comments. We are sorry to know that you were not happy because of the hotel's nature and philosophy. It is clearly stated that Axel hotel is Adults Only and we are not looking to offer that family friendly approach you mention. Nevertheless I can assure you that our main goal is to make feel all customers comfortable no matter their conditions and preferences. We will be happy to host you again on your next trip to Barcelona. All the best. Marc - General Manager Axel hotel Barcelona