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Chateau Hotel

3.0 star property

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Photo gallery for Chateau Hotel

An indoor swimming pool with clear blue water, white lounge chairs, and a view of the interior through large windows.
A hotel reception area with a reception desk, coat hooks, and a staircase leading to another floor.
A large, multi-story building with a stone facade and a green roof.
A restaurant with multiple tables, chairs, and a chandelier.
A restaurant with wooden furniture, a bar area, and a stone accent wall.

Reviews

4.0 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
23 Solun Street, Bansko, 2770
  • Place, Bansko Ski Resort
    ‪13 min walk‬
  • Place, Vihren
    ‪15 min walk‬
  • Place, Bansko Gondola Lift
    ‪17 min walk‬

Room options

View all photos for Economy Double Room

A double bed with a wooden headboard, two framed pictures on the wall, and a window with curtains.

Economy Double Room

  • Park view
  • 279 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Double Room

A hotel room with a bed, a blue armchair, a wooden table, a television, and a small white ottoman.

Standard Double Room

  • 376 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Luxury Studio

A bedroom with a bed, a dresser, a television, and a desk with a chair.

Luxury Studio

  • 430 sq ft
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

About the neighborhood

Bansko

Chateau Hotel is a short stroll from Bansko Ski Resort and Museum of Otets Paisii Hilendarski. This 74-room, 3-star hotel has 2 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Paisii Hilendarski Historical Center - 12 min walk - 0.6 miles
  • Bansko Ski Resort - 13 min walk - 0.7 miles
  • Holy Trinity Church - 15 min walk - 0.8 miles
  • Vihren - 15 min walk - 0.8 miles
  • Bansko Gondola Lift - 17 min walk - 0.9 miles

Getting around

  • Sofia Airport (SOF) - 143 min drive

Restaurants

  • ‪The House - ‬11 min walk
  • ‪Five M - ‬11 min walk
  • ‪Dabov - ‬10 min walk
  • ‪Бай Миле - ‬5 min walk
  • ‪Vintage Coffee Shop & Bar - ‬12 min walk

About this property

Chateau Hotel

Chateau Hotel features a full-service spa, an indoor pool, and an outdoor pool. There's free parking and an airport shuttle. The front desk is staffed 24 hours a day to help with tours/tickets and luggage storage. Other amenities at this ski hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer hair dryers, free toiletries, and slippers. Other amenities include refrigerators, minibars, and electric kettles. Limited housekeeping is available.
An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle available
  • Free ski shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Mehana

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Ski storage
  • Steam room

Family friendly

  • Babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (limited availability)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Steam room

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator
  • Room service

More

  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 0.77 per person, per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.

Property is also known as

Chateau Hotel Bansko
Chateau Bansko
Chateau Hotel Hotel
Chateau Hotel Bansko
Chateau Hotel Hotel Bansko

Frequently asked questions

Is a free cancellation option available at Chateau Hotel?

Chateau Hotel offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

What is there to do around Chateau Hotel?

This hotel is located in Bansko, a short 14-minute walk from Bansko Ski Resort and also 16 minutes on foot from Vihren. You'll also find Bansko Gondola Lift and Holy Trinity Church less than a mile away.

Is parking available on site at Chateau Hotel?

Yes, self parking is offered for free at the hotel.

Is there a spa at Chateau Hotel?

There is a full-service spa available for guests to enjoy and services include massages.

Does Chateau Hotel feature a casino at the property?

No, Chateau Hotel doesn't have a casino.

Is there an indoor pool at Chateau Hotel?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub.

Is Chateau Hotel good for couples?

There are plenty of amenities for couples at this hotel, including 2 restaurants, an outdoor pool, and a full-service spa.

Does Chateau Hotel have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Chateau Hotel have a restaurant that serves breakfast?

Yes, Chateau Hotel has 2 restaurants, and serves free buffet breakfast each morning.

Does Chateau Hotel allow pets to stay for free?

No, pets aren't allowed at Chateau Hotel.

Does Chateau Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Chateau Hotel?

No, there aren't any guestrooms at Chateau Hotel that offer a balcony.

Chateau Hotel Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 2 out of 4 reviews

3.0/10

Cleanliness

4.0/10

Staff & service

3.6/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

ana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad expirience

From the outside hotel looks like from fairy tale,but inside it s better avoid.Only positive is large room,but very cold,no mini bar,no frige,no slippers,no shampoo in bathroom(ask every day for shampoo).No cleaning with cleaner,there were empty bottle from other guest.Can t use pool and gym before 4pm,and wather in pool no heating.They have children s playroom but also very cold and castle is broken.For breakfast and dinner no enought food for all guests,coffe mashine without coffe,only water come s out.Very bad choise,I went home with cold.
Stayed 4 nights in Jan 2018
Verified

8/10 Good

Verified traveler

Liked: Staff & service
Staff happy to help anytime ....... Only 10 min walk to town and 15 to gondola
Stayed 7 nights in Feb 2018
Verified

2/10 Terrible

VASILIKI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

αθλιο

Verified

2/10 Terrible

NIKOLAOS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

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