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Hotel Wayak Bacalar

Property class: 3

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Photo gallery for Hotel Wayak Bacalar

A wooden pier extending into clear turquoise water with a thatched roof and two swings.
Property video
An aerial view of a tropical island with clear turquoise waters, dense green vegetation, and a small settlement with thatched-roof structures.
A wooden deck with two lounge chairs, a thatched umbrella, and a view of the sea.
A bedroom with a bed, curtains, a desk, and a view of greenery.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Blvd. Costero Km 26 Manzana 1, Seccion 5, Lote 43/44, Bacalar, QROO, 77930
  • Place, Lake Bacalar
    ‪1 min drive‬
  • Place, Laguna Bacalar Ecological Park
    ‪10 min drive‬
  • Place, Cenote Cocalitos
    ‪15 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪43 min drive‬

Room options

View all photos for Family Room

A room with two beds, a window with curtains, a small table, and a view of greenery outside.

Family Room

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Cabin

A room with a bed, a sofa, a table, and chairs.

Panoramic Cabin

  • Lagoon view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

A hotel room with a bed, sofa, dining table, chairs, a TV, and a ceiling fan.

Deluxe Room

  • Lagoon view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Quadruple Room

A hotel room with two beds, a small table, and a window with a view of greenery.

Family Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

About the neighborhood

Bacalar

Hotel Wayak Bacalar places you next to Lake Bacalar and within a 10-minute drive of other popular attractions like Laguna Bacalar Ecological Park. This 3-star hotel has 9 guestrooms and offers a private beach, free in-room WiFi, and free self parking.

What's nearby

  • Lake Bacalar - 1 min drive - 0.2 miles
  • Laguna Bacalar Ecological Park - 10 min drive - 5.3 miles
  • Fort of San Felipe - 11 min drive - 5.8 miles
  • Cenote Azul - 14 min drive - 8.2 miles
  • Cenote Cocalitos - 15 min drive - 8.0 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 49 min drive

Restaurants

  • ‪asadero el establo - ‬6 min drive
  • ‪Marisqueria El Taco Loco - ‬5 min drive
  • ‪Las Miches De La 1 - ‬8 min drive
  • ‪Xoloitzcuintle Bacalar - ‬8 min drive
  • ‪Hijos Del Cocho - ‬7 min drive

About this property

Hotel Wayak Bacalar

Guests of Hotel Wayak Bacalar enjoy features like a private beach, free WiFi in public areas, and spa services. You can put free parking to good use if you drive. Staff members can answer questions about accommodations, and also provide front-desk service during limited hours. This smoke-free hotel also has a garden.
Guests can expect free WiFi and 50-inch TVs with satellite channels. Beds sport down comforters and bathrooms offer rainfall showers. In-room massages are available, and other amenities include balconies and minibars. Change of towels is available on request.
Recreational amenities at the hotel include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include massages.

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  • Breakfast included
  • Spa
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9.4 out of 10, Exceptional, 167 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to noon for a fee: MXN 150 to 400 for adults and MXN 150 to 400 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Free beach club
  • Kayaking
  • Motor boating
  • Personal motorized watercraft

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture

Spa

  • Couples treatment rooms
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Down comforter

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch TV with satellite channels

Food and drink

  • Champagne service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for MXN 500.0 per day
  • Cribs/infant beds are available for MXN 500.0 per day

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 400 for adults, and MXN 150 to 400 for children
  • Crib (infant bed) fee: MXN 500.0 per day
  • Rollaway bed fee: MXN 500.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Long-term renters welcome.
  • There are no elevators.

Property is also known as

Hotel Kaan Bacalar
Hotel Wayak Bacalar Hotel
Hotel Wayak Bacalar Bacalar
Hotel Wayak Bacalar Hotel Bacalar
Hotel Wayak Bacalar All Inclusive

Frequently asked questions

What can I see near Hotel Wayak Bacalar?

This hotel is located in Bacalar, just steps from Lake Bacalar. You'll also find Laguna Bacalar Ecological Park and Fort of San Felipe within a short drive.

Is there parking available at Hotel Wayak Bacalar?

Yes, extended and self parking are offered for free at the hotel.

Is there a spa available at Hotel Wayak Bacalar?

Spa services at the hotel include couples treatments and massages.

Does Hotel Wayak Bacalar feature a casino?

No, Hotel Wayak Bacalar doesn't have a casino.

Will I find an indoor pool at Hotel Wayak Bacalar?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Wayak Bacalar?

There are many amenities for couples at this hotel, including champagne service and in-room massages in each guestroom, and some feature lake view.

Are there hot tubs at Hotel Wayak Bacalar?

No, there isn't a spa tub at this hotel.

Does Hotel Wayak Bacalar have a restaurant that serves breakfast?

Yes, Hotel Wayak Bacalar serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Hotel Wayak Bacalar allow pets to stay for free?

No, pets aren't allowed at Hotel Wayak Bacalar though service animals are welcome.

Are there connecting rooms at Hotel Wayak Bacalar?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Wayak Bacalar?

The closest major airport to Hotel Wayak Bacalar is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 27.7 mi away (49 minutes by car). Another top airport is Corozal (CZH), which is around 23.8 mi away.

Are there rooms with balconies at Hotel Wayak Bacalar?

Yes, every guestroom at Hotel Wayak Bacalar comes with a balcony and some offer lake and garden views.

Hotel Wayak Bacalar Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 76 out of 117 reviews
Rating 8 - Good. 22 out of 117 reviews
Rating 6 - Okay. 11 out of 117 reviews
Rating 4 - Poor. 7 out of 117 reviews
Rating 2 - Terrible. 1 out of 117 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great it’s a beautiful place we had a nice view
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Liked: Amenities
Beautiful views from the pier. Needs lots of upgrading. Beautifully landscaped. Great staff. Restaurant was good, but food took a long time to cook. Great place to unplug and relax.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful scenery, pleasant and relaxing landscaping, the room was comfortable with amazing views. The breakfast was delicious
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for small kids. Restaurant on the property was very good. Quiet and relaxing place and great for families.
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
My first time and everything was amazinggggggg everything …from stay to food to service to staff to how the pictures looked…definetly come back …I leave with a huge smile
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Access to the lake, beautiful
Stayed 5 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view of the lake from the property. It’s located in one of the best areas of the lake to enjoy the shallow clear waters. Hotel breakfast was delicious
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Rico
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities
Too far from downtown
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and excellent staff. Beautiful spot to relax don't forget your bug spray. :)
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The property serenity, staff was very attentive. Pleasure speaking with the owners. Overall experice was awesome!
Stayed 3 nights in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, very friendly staff which is helpful. Access to lagoon is amazing and plenty of good advice to get from the staff over what to do. Rooms are big and comfortable. Could definitely benefit with some work bringing up to date, and renewal, and also some outdoor furniture for the balconies.
Stayed 3 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Property conditions & facilities
Very good!!!
Stayed 1 night in Mar 2024
Verified review

6/10 Okay

Liked: Cleanliness
Our room was very high up (about 20 feet). There was no railing & a hole in the deck. We went for dinner to their restaurant & waited a long time to be served ( we were the only ones there). We changed rooms to a better room. We had a kitchen like area with a large counter, but no rag to wipe it. The cups supplied were paper cups, same ones for a 2 night stay. The beach area was very nice. I do think this place is over priced
Stayed 3 nights in Feb 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service

Amazing location, needs some improvements

Beautiful, secluded location! Loved the kayaks, hammocks in the water and restaurant on the water. The road in is terrible- you need a SUV, even with that it’s scary, huge ruts in the road. Bring bug spray, mosquitoes are so bad. No water pressure for shower or sink and it smelt awful, like sulphur.
Stayed 2 nights in Jul 2024
Verified review

6/10 Okay

Disliked: Amenities
The road entrance for the hotel needs work, two small packets of shampoo, two towels(reserved for 4 people)i had breakfast included they say i didn't, had to pay for it.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The dock and food were amazing. The staff was friendly and the location was perfect. Not too close to town so it was nice and quiet. The rooms were very basic. The room layout and decor could be improved. There were no bedside lamps or charging points. You had to go across the room to turn off the lights. Shower curtains were flimsy and falling off. If they added a little love to the rooms, this would be a perfect 10.
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked: Beautiful view. Right on Lake Bacalar. The restaurant has very good food. Friendly people. The entrance to get into the lake was very easy. Several areas to enter the lake. WIFI service was very good. Rooms were very spacious. Rooms were cleaned daily. The grounds were clean and nicely decorated with plenty of beach chairs by the lake. Only two negatives for us: the TV in one of our rooms didn’t work for our stay (the staff tried to fix several times and couldn't get it to work) and the property can be difficult to get around for someone with mobility problems (no level walking paths, a step to get into bathroom, stairs and inclines to get anywhere).
Stayed 3 nights in Apr 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible!! Starting with the manager, he didn't have answers about simple questions. The food is bad and very limited, you order something and the side items don't get served with the plate, but yet they will charge the same amount as on the menu. The bar has no stock, poor selection of beer, no wine etc. The only reason for 1 star is for the location. The road to get to the hotel from the highway is dangerous and if you order from outside restaurants they will charge extra due to the condition of the road.
Stayed 2 nights in Sep 2024
Verified review

6/10 Okay

Disliked: Staff & service, amenities, property conditions & facilities
Instalaciones muy bonitas pero les hace falta mantenimiento. No hay personal en recepcion despues de 4pm y en todo el hotel despues de 9pm.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio, tenía el check in a las 3pm y fueron bastante accesibles con dejarnos disfrutar las instalaciones para aprovechar el día, muy bonita la laguna
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encantó la estancia en el hotel, tiene un acceso a la laguna muy lindo y limpio. Lo que mejoraría es que agreguen artículos de higiene personal. La comida es aceptable pero podría mejorar. En general la estancia fue muy agradable sin duda lo recomiendo y volveré. Gracias a Juan Carlos y el equipo por las atenciones.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo pagar all incluisive o llevar comida xq esta a 15 min de la ciudad y no hay taxis si no llevas carro si es importante llevarlo pero vale la pena a pesar de qje la entrada carretera para llegar es terraceria pero repito el lugar lo vale
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very unique and the hospitaly can not be any more attentive. The whole staff was just darn amzazing .... Highly recomended. Its one of the places that is judge by its book cover at first but then realize how great it is when you are full character. I will go back .............
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación del hotel es increíble, es hermoso el lugar y las personas que nos atendieron solucionaron todo lo que necesitábamos, gracias a Juan Carlos de la recepción por siempre estar atento en todo momento y a Lorena y Erick de la barra y cocina, todo delicioso y fresco!!! Nos vamos agradecidos y encantados con este lugar, sin duda volveremos 🙌🙏❤️
Stayed 2 nights in Jul 2026