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Alux Bacalar Hotel

2.5 star property

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Photo gallery for Alux Bacalar Hotel

Outdoor spa tub
Terrace/patio
Comfort Double or Twin Room, Lagoon View | In-room safe, desk, laptop workspace, blackout drapes
Exterior
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Blvd costero de bacalar lote 10, Bacalar, QROO, 77933
  • Place, Municipal Spa of Bacalar
    ‪8 min walk‬
  • Place, Fort of San Felipe
    ‪13 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪20 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪32 min drive‬

Room options

View all photos for Comfort Double or Twin Room, Lagoon View

Comfort Double or Twin Room, Lagoon View | In-room safe, desk, laptop workspace, blackout drapes

Comfort Double or Twin Room, Lagoon View

  • Lagoon view
  • 440 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Bacalar

Located in Magisterial, Alux Bacalar Hotel is within a mile (2 km) of popular sights such as Laguna Bacalar Ecological Park and Lake Bacalar. This 5-room hotel has free in-room WiFi, free self parking, and a hot tub.

What's nearby

  • Municipal Spa of Bacalar - 8 min walk - 0.5 miles
  • Fort of San Felipe - 13 min walk - 0.7 miles
  • Zócalo - 15 min walk - 0.8 miles
  • Laguna Bacalar Ecological Park - 20 min walk - 1.1 miles
  • Ecopark Bacalar - 6 min drive - 1.8 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive

Restaurants

  • ‪Albahaca - ‬3 min walk
  • ‪La Bendición Dios - ‬14 min walk
  • ‪Mr. Taco - ‬13 min walk
  • ‪Enamora - ‬13 min walk
  • ‪Christians Tacos - ‬14 min walk

About this property

Alux Bacalar Hotel

Alux Bacalar Hotel features a hot tub and local meal delivery service. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations.
Guests can stay connected with free WiFi. Other standard amenities include furnished balconies, sitting areas, and hair dryers. Change of towels is available on request.
Recreational amenities at the hotel include a hot tub.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Free covered self parking on site

Things to do

  • Hot tub

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 10 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • There are no elevators.

Frequently asked questions

What's there to see within easy reach of Alux Bacalar Hotel?

This hotel is situated in Magisterial within a 10-minute walk of Cenote Negro and Municipal Spa of Bacalar. You'll also find Laguna Bacalar Ecological Park and Lake Bacalar within a short drive.

Is parking available on site at Alux Bacalar Hotel?

Yes, covered self parking is offered for free at the hotel.

Does Alux Bacalar Hotel feature a casino at the property?

No, Alux Bacalar Hotel doesn't have a casino.

Will I find an indoor pool at Alux Bacalar Hotel?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

Is Alux Bacalar Hotel good for couples?

Couples staying at this hotel will appreciate amenities like meal delivery service as well as a hot tub and a 24-hour front desk.

Are there hot tubs at Alux Bacalar Hotel?

No, this hotel doesn't have a spa tub.

Does Alux Bacalar Hotel feature a restaurant that includes a breakfast menu?

No, Alux Bacalar Hotel doesn't have a restaurant that serves breakfast.

Will Alux Bacalar Hotel allow pets to stay free of charge?

No, pets aren't allowed at Alux Bacalar Hotel.

Are there connecting rooms at Alux Bacalar Hotel?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Alux Bacalar Hotel?

The closest major airport to Alux Bacalar Hotel is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 23 mi away (37 minutes by car). Another top airport is Corozal (CZH), which is around 19.9 mi away.

Are there rooms with balconies that I can book at Alux Bacalar Hotel?

Yes, every guestroom at Alux Bacalar Hotel comes with a furnished balcony and some offer lagoon views.

Alux Bacalar Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 2 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 2 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

9.2/10

Cleanliness

10/10

Staff & service

6.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Joel

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was clean and updated but there was no water the first night and no hot water the 2nd night until I called about it. She did get it running. There was very little water pressure. The sliding glass door did not lock.
Stayed 2 nights in Feb 2026

6/10 Okay

Robert

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Well we had the top room penthouse suite with plunge pool and huge balcony and lovely room and living room. Amazing views. Room cleaners v good. Reception poor. No hotel lounge area, v small pool and outdoor area. Restaurant was a bit cafè like and food was appalling :( not really a proper hotel
Stayed 3 nights in Dec 2025

4/10 Poor

Raquel

Traveled with family and small children
Liked: Property conditions & facilities
No había como tal personal, no tenían toallas limpias y tenia que pedir que me las cambiaran, un día nadie hizo limpieza
Stayed 5 nights in Dec 2025

10/10 Excellent

Marcos

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Sirmpre limpio. Super amolias las habitaciones... Y el tour que ofrecen es super espectacular
Stayed 2 nights in Dec 2025

10/10 Excellent

Marcos

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente todo!!
Stayed 1 night in Dec 2025