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Alux Bacalar Hotel

Property class: 3

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Photo gallery for Alux Bacalar Hotel

A hot tub with a clear view of the ocean in the background.
A corridor with a door marked "101", a trash bin, and a wall-mounted security camera.
A hotel room with two beds, a dark headboard, a bedside table with a lamp, and an air conditioning unit.
A two-story hotel with a yellow and white facade, multiple balconies, and a clear blue sky.
A staircase leading to a balcony with a metal gate, a view of a road with a speed limit sign, and a clear sky.

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
Blvd costero de bacalar lote 10, Bacalar, QROO, 77933
  • Place, Lake Bacalar
    ‪2 min walk‬
  • Place, Municipal Spa of Bacalar
    ‪8 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪20 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪33 min drive‬

Room options

View all photos for Comfort Double or Twin Room, Lagoon View

A hotel room with two beds, a dark headboard, a bedside table with a lamp, and an air conditioning unit.

Comfort Double or Twin Room, Lagoon View

  • Lagoon view
  • 440 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Studio Suite, Lagoon View

Room

Comfort Studio Suite, Lagoon View

  • Lagoon view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Triple Room, Lagoon View

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view.

Comfort Triple Room, Lagoon View

  • Lagoon view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

About the neighborhood

Bacalar

Located in Magisterial, Alux Bacalar Hotel is adjacent to Lake Bacalar and within a mile (2 km) of other popular sights like Laguna Bacalar Ecological Park. This 5-room, 3-star hotel has a private beach along with free in-room WiFi and free self parking.

What's nearby

  • Lake Bacalar - 2 min walk - 0.1 miles
  • Municipal Spa of Bacalar - 8 min walk - 0.5 miles
  • Fort of San Felipe - 13 min walk - 0.7 miles
  • Zócalo - 15 min walk - 0.8 miles
  • Laguna Bacalar Ecological Park - 20 min walk - 1.1 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive

Restaurants

  • ‪Navieros Bacalar - ‬9 min walk
  • ‪Noru - ‬4 min walk
  • ‪La Trattoria 46 - ‬13 min walk
  • ‪Pizzeria Bertilla - ‬13 min walk
  • ‪Albahaca - ‬3 min walk

About this property

Alux Bacalar Hotel

At Alux Bacalar Hotel, guests have access to a rooftop terrace, a hot tub, and local meal delivery service. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Other amenities at this beach hotel include a picnic area, a garden, and barbecue grills.
55-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Other standard amenities include furnished balconies, sitting areas, and minibars. Change of towels is available on request.
Recreational amenities at the hotel include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to noon for a fee: USD 15 to 30 for adults and USD 15 to 30 for children

Things to do

  • Boat tours
  • Ecotours
  • Hot tub
  • Kayaking
  • Motor boating
  • Water sports equipment

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to a private beach
  • Free beach cabanas
  • Garden
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Meal delivery service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 10 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 1

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • There are no elevators.

Frequently asked questions

What's there to see within easy reach of Alux Bacalar Hotel?

This hotel is situated in Magisterial within a short 1-minute walk of Lake Bacalar and also 19 minutes on foot from Laguna Bacalar Ecological Park. You'll also find Fort of San Felipe and Cenote Negro less than a mile away.

Does Alux Bacalar Hotel feature a casino at the property?

No, Alux Bacalar Hotel doesn't have a casino.

Will I find an indoor pool at Alux Bacalar Hotel?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

Does Alux Bacalar Hotel feature a restaurant that includes a breakfast menu?

Alux Bacalar Hotel offers a full breakfast each morning for a surcharge though there is no restaurant.

Will Alux Bacalar Hotel allow pets to stay free of charge?

No, pets aren't allowed at Alux Bacalar Hotel though service animals are welcome.

How far is the airport from Alux Bacalar Hotel?

The closest major airport to Alux Bacalar Hotel is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 23 mi away (37 minutes by car). Another top airport is Corozal (CZH), which is around 19.9 mi away.

Alux Bacalar Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 2 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 2 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

9.2/10

Cleanliness

10/10

Staff & service

6.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excelente todo!!
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Well we had the top room penthouse suite with plunge pool and huge balcony and lovely room and living room. Amazing views. Room cleaners v good. Reception poor. No hotel lounge area, v small pool and outdoor area. Restaurant was a bit cafè like and food was appalling :( not really a proper hotel
Stayed 3 nights in Dec 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was clean and updated but there was no water the first night and no hot water the 2nd night until I called about it. She did get it running. There was very little water pressure. The sliding glass door did not lock.
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

Liked: Property conditions & facilities
No había como tal personal, no tenían toallas limpias y tenia que pedir que me las cambiaran, un día nadie hizo limpieza
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Sirmpre limpio. Super amolias las habitaciones... Y el tour que ofrecen es super espectacular
Stayed 2 nights in Dec 2025

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