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Alma de Zorro

2.5 star property

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Photo gallery for Alma de Zorro

Outdoor pool
Junior Double Room, Terrace | Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets
Front of property
Reception
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle Ciricote Reg 8 Mza 249, 12, Bacalar, QROO, 77930
  • Place, Lake Bacalar
    ‪6 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪3 min drive‬
  • Place, Fort of San Felipe
    ‪4 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪36 min drive‬

Room options

View all photos for Junior Room, 1 King Bed with Sofa bed, Terrace

Junior Room, 1 King Bed with Sofa bed, Terrace | Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Junior Room, 1 King Bed with Sofa bed, Terrace

  • Lagoon view
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Double Room, Terrace

Junior Double Room, Terrace | Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Junior Double Room, Terrace

  • Lagoon view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed, Terrace

Standard Room, 1 King Bed, Terrace | Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Standard Room, 1 King Bed, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Terrace

Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Standard Double Room, 2 Double Beds, Terrace

8.8 out of 10
Excellent
(3 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Economy Double Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Economy Double Room, 2 Double Beds

8.4 out of 10
Very good
(5 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Bacalar

Lake Bacalar is a short stroll from Alma de Zorro, and other popular attractions like Laguna Bacalar Ecological Park are within a mile (2 km). This 14-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Lake Bacalar - 6 min walk - 0.4 miles
  • Polytechnic University of Bacalar - 3 min drive - 0.9 miles
  • Laguna Bacalar Ecological Park - 3 min drive - 1.1 miles
  • Fort of San Felipe - 4 min drive - 1.6 miles
  • Zócalo - 4 min drive - 1.6 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive

Restaurants

  • ‪asadero el establo - ‬13 min walk
  • ‪Las Miches De La 1 - ‬3 min drive
  • ‪Marisqueria El Taco Loco - ‬3 min walk
  • ‪6 hermanos - ‬3 min drive
  • ‪Xoloitzcuintle Bacalar - ‬3 min drive

About this property

Alma de Zorro

An outdoor pool and free WiFi in public areas are features at Alma de Zorro. If you decide to drive, there's free parking. Front-desk staff are standing by 24/7 to assist with any requests.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms offer rainfall showers and hair dryers. Other standard amenities include ceiling fans and safes.
Recreational amenities at the hotel include an outdoor pool.

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Basic Double Room | Down comforters, pillowtop beds, in-room safe, blackout drapes
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  • Parking included
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
9.4 out of 10, Exceptional, 77 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
  • Check-in: 3:00 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Alma de Zorro Hotel
Alma de Zorro Bacalar
Alma de Zorro Hotel Bacalar

Frequently asked questions

Is a free cancellation option available at Alma de Zorro?

Alma de Zorro provides free cancellation on some room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Alma de Zorro?

As of May 2, 2026, prices found for a 1-night stay for 2 adults at Alma de Zorro on May 10, 2026 start from $71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Alma de Zorro?

This hotel is located in Bacalar, a short 9-minute walk from Lake Bacalar and also 19 minutes on foot from Laguna Bacalar Ecological Park. You'll also find Fort of San Felipe and Municipal Spa of Bacalar within a short drive.

Will I be able to park at Alma de Zorro?

Yes, self parking is offered for free at the hotel.

Does Alma de Zorro have a casino?

No, Alma de Zorro doesn't have a casino.

Will I find an indoor pool at Alma de Zorro?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Alma de Zorro?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead as well as an outdoor pool and a 24-hour front desk.

Does Alma de Zorro have a hot tub?

No, this hotel doesn't have a spa tub.

Does Alma de Zorro have a restaurant that serves breakfast?

No, Alma de Zorro doesn't have a restaurant that serves breakfast.

Will Alma de Zorro allow pets to stay for free?

No, pets aren't allowed at Alma de Zorro.

Does Alma de Zorro have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Alma de Zorro?

The closest major airport to Alma de Zorro is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 24.8 mi away (37 minutes by car). Another top airport is Corozal (CZH), which is around 21.8 mi away.

Can I book a room with a balcony at Alma de Zorro?

Yes, some guestrooms at Alma de Zorro offer a terrace and may feature lagoon views.

Alma de Zorro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 39 out of 69 reviews
Rating 8 - Good. 20 out of 69 reviews
Rating 6 - Okay. 7 out of 69 reviews
Rating 4 - Poor. 2 out of 69 reviews
Rating 2 - Terrible. 1 out of 69 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Uenuku

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy buen hotel con personnel excepcional.
Stayed 2 nights in Jan 2026

8/10 Good

Fernando, houston

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night, everything was clean. AC worked just fine, the only thing was the water in the shower it never came out hot just somewhat warm. Overall a safe and quiet stay
Stayed 1 night in Jul 2025

8/10 Good

Alex

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The beds need a little upgrade
Stayed 2 nights in Jul 2025

8/10 Good

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There are some very dirty dogs ....
Stayed 4 nights in Nov 2024

6/10 Okay

Sheny

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
Room service and water pressure was very poor. The visibility to turn to the Hotel was very poor.
Stayed 2 nights in Aug 2024

8/10 Good

Federico

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The route is not paved, there no access to the lake on that street
Stayed 2 nights in Apr 2024

10/10 Excellent

Andres

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!
Stayed 1 night in Feb 2024

10/10 Excellent

María Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable si buscas tranquilidad

Lugar hermoso, cómodo y con facilidad para recorrer la laguna
Stayed 2 nights in Jan 2024

10/10 Excellent

Raihan

Traveled with partner
Liked: Amenities
Stayed 1 night in Jan 2024

6/10 Okay

Arturo

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
En general bien, pero la alberca estuvo fría y no pudimos usarla y también en el cuarto hacía frío y mucho ruido de la carretera y camiones en la noche.
Stayed 5 nights in Dec 2023

6/10 Okay

Millie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This hotel was pleasant. Far out of town and transport in Bacalar is limited which makes it tricky at times. Service was average (didn’t get shown room or ammenities etc). Ok for price
Stayed 2 nights in Dec 2023

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Aug 2023

4/10 Poor

Nicolas Ignacio

Traveled with family
Disliked: Amenities, property conditions & facilities
Propiedad muy mal ubicada, en una calle de mal acceso y sin absolutamente nada a su alrededor. Se necesita auto para todo.

10/10 Excellent

jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a wonderful experience, very attentive staff, love the contact with nature that the property has to offer.
Stayed 1 night in Jun 2023

10/10 Excellent

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio y bonitas instalaciones, cerca del centro.
Stayed 2 nights in Jan 2026

10/10 Excellent

JOSE PABLO

Stayed 1 night in Nov 2025

8/10 Good

Laurent

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Personnel très gentil et lieu tres mignon. Chambre double sont un peu restreinte en taille pour 2 adultes et 2 enfants, sinon tout s’est bien passé
Stayed 2 nights in Oct 2025

8/10 Good

Armindo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War alles in Ordnung
Stayed 1 night in Oct 2025

8/10 Good

Josué

Liked: Property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Joakim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra och praktiskt hotell, lite utanför kanske

Ett väldigt trevligt, litet mysigt och praktiskt hotell, enda problemet är att det ligger lite utanför själva staden
Stayed 2 nights in Jul 2025

8/10 Good

Berenice

Traveled with family
Liked: Property conditions & facilities, room comfort

Bueno pero tiene detalles

La habitación y en general hotel huele mucho a humedad y los moscos nos picaron solo del coche a la habitación, falta un cesto en la habitación. Esta súper oculto
Stayed 1 night in Jul 2025

10/10 Excellent

Karla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025

10/10 Excellent

Hector

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Muy buen lugar y muy amables las personas
Stayed 1 night in May 2025

10/10 Excellent

DULCE ROCIO

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Un lugar agradable , se requiere coche para llegar .
Stayed 1 night in May 2025